Horizon Treatment Services

What Horizon Treatment Services does

Horizon Treatment Services (legal name: Horizon Services, Inc.) is a 501(c)(3) nonprofit behavioral health organization founded in 1976 and headquartered in Hayward, California. The organization operates a multi-site continuum of substance use disorder (SUD) and co-occurring mental health treatment across California and New Mexico, serving adults, adolescents, and specialized populations including LGBTQIA+ youth and criminal-justice-diverted individuals. Its core programs span medical detoxification (Cherry Hill, 50+32 beds; Palm Avenue, 22 beds), clinically managed residential treatment (Cronin House, 52 beds; Chrysalis under renovation for 2027 reopening), sobering services (Cherry Hill, Mission Street, Butte County, Gateway NM totaling ~122 sobering beds), adult and youth outpatient (Project Eden), youth prevention, jail diversion (Diversion Triage Center, Pleasanton), and the long-running LAMBDA LGBTQIA+ youth program (since 1992). The underlying technology stack is modest: a measurement-based care platform that uses standardized clinical assessments around trauma, depression, and anxiety to individualize treatment plans, coupled with third-party patient-safety rounding technology (ObservSMART); there is no disclosed AI/ML layer, proprietary model, or published API/SDK.

Horizon Treatment Services operates a sales-led, referral-driven go-to-market centered on county behavioral health contracts. Patient intake flows through Alameda County's CenterPoint hotline, San Mateo County's ACCESS line, Santa Clara County approved providers, walk-in admissions, and law enforcement/court referrals (especially for the Diversion Triage Center). The organization also runs direct community channels: school-district substance use prevention programming in Alameda and Santa Clara counties, hospital and clinic provider referrals, and 24/7 emergency-department/EMS drop-off at Gateway NM. Educational/marketing channels include a website with multilingual (English, Spanish, Chinese, Vietnamese, Persian, Khmer, Tagalog, Korean) resources, a podcast ("Horizon - Talking with the Experts"), annual impact reports, and active LinkedIn/Facebook/Instagram accounts. The organization has earned CARF 3-Year Accreditation plus CARF Gold Transparency and Pulse For Good's 2025 highest customer-feedback ranking (4.6/5 stars).

The revenue model is dominated by government and Medi-Cal reimbursement streams — specifically, county behavioral health contracts (Alameda, Santa Clara, San Mateo, Butte, Bernalillo), California DHCS Medi-Cal billing for eligible services, and supplemental grant funding (notably $1M+ from DHCS and Sierra Health Foundation in March 2024 for MAT expansion). Free and sliding-fee programs (youth prevention, Lambda Drop-In Center, Project Eden Adult Outpatient's sliding scale, $40 initial assessment, $15 weekly drug-testing fee for non-Medi-Cal) suggest a diversified access model anchored on public funding rather than private-pay pricing. Capacity is significant: roughly 218+ dedicated beds across detox, residential, and sobering programs, with average lengths of stay of 4-6 days for detox and up to 90 days at Cronin House. The organization holds multiple California DHCS facility licenses, HIPAA and 42 CFR Part 2 compliance certifications, and operates an executive team (CEO Jaime Campos, CFO Lusine Ghevondyan, CPO Anna Phillips/Derya Özeş, CSO Eliseo Becerra, CCO Chris Murray) that has overseen the 2024-2025 multi-program and multi-state expansion.

Name

Horizon Treatment Services

Legal name

Horizon Services, Inc.

Website

https://horizonservices.org

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

51–100 employees

Short description

Horizon Treatment Services is a 501(c)(3) nonprofit operating a multi-site continuum of substance use disorder and mental health treatment across California's Bay Area counties and Albuquerque, New Mexico, with detox, residential, sobering, outpatient, youth prevention, and jail diversion programs funded primarily by county contracts, Medi-Cal, and grants.

Ownership category

akta.pro rank

Product category

Substance Use Disorder Treatment Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Outpatient Substance Use Disorder (SUD) Treatment Programs (HLAFABAD)

akta.pro secondary industries

Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE), Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN), Substance Use Disorder Prevention & Recovery Services (BPAGACAE)

Keywords

• Substance use treatment
• Behavioral health services
• Detoxification programs
• Residential recovery treatment
• Mental health recovery

Headquarters

HQ city

Hayward

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government Funding and Medi-Cal: Receives government funding through Medi-Cal insurance coverage for eligible clients and county behavioral health contracts to cover treatment services.
2. Grant Funding: Received over $1 million in grants from California Department of Health Care Services (DHCS) and Sierra Health Foundation for medication-assisted treatment capacity expansion.
3. Donations and Charitable Contributions: Accepts donations to supplement government funding for long-term supportive services and recovery programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Horizon Treatment Services operates a multi-site continuum of substance use disorder (SUD) and mental health treatment programs across California and New Mexico. Core offerings include medically managed detoxification, residential treatment, sobering centers, outpatient counseling, jail diversion triage, and specialized youth and LGBTQIA+ programming. The organization is a private 501(c)(3) nonprofit funded primarily through Medi-Cal, county behavioral health contracts, state grants, and donations.

Product overview

Horizon Treatment Services is a multi-site behavioral health organization providing a comprehensive continuum of substance use disorder (SUD) and mental health treatment services across California (Bay Area counties of Alameda, Santa Clara, San Mateo) and New Mexico. The organization operates on a platform-plus-programs model consisting of detoxification (Cherry Hill, Palm Avenue Detox), residential treatment (Cronin House, with Chrysalis under renovation), sobering services (Cherry Hill, Mission Street Recovery Station, Butte County, Gateway Medical Sobering Center), outpatient programs (Project Eden Youth and Adult Outpatient), jail diversion services (Diversion Triage Center), and specialized LGBTQIA+ youth services (LAMBDA). Additional offerings include a podcast series and educational resource guides. The organization also received grants to expand Medication-Assisted Treatment (MAT) capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• Project Eden: Youth Outpatient & Prevention Services providing substance use prevention, education, intervention and treatment services to youth and families across Alameda County.
• LAMBDA Youth Project
• Lambda Drop-In Center

Products and services

• Cherry Hill Detoxification Services
• Palm Avenue Detox A 22-bed clinically managed withdrawal management program for men, women, trans and non-binary adults with substance use disorders and co-occurring behavioral health conditions in San Mateo County. Average stay five days or longer.
• Chrysalis Women's Residential Female residential services facility currently closed for renovation; reopened facility scheduled for 2027 with expanded capacity. Temporary co-ed services provided at Cronin House.
• Cronin House Adult Residential A 52-bed clinically managed adult residential program for men and women with substance use disorders, mental health issues, and co-occurring disorders. Stays up to 90 days. Includes measurement-based care, individual and group counseling, trauma-focused therapy, and 12-Step support.
• Mission Street Recovery Station A sobering and mental health triage center in Santa Clara County offering an alternative to incarceration or hospitalization for individuals under the influence. Voluntary stays up to 23 hours and 59 minutes. Located in San Jose, CA.
• Gateway Medical Sobering Center A 50-bed clinically managed medical sobering program providing up to 24 hours of medically supervised care. Offers trauma-informed support, medical monitoring, wound care, and rapid linkage to treatment resources. Located at Gateway Center at Gibson Health Hub in Albuquerque, NM.
• Diversion Triage Center A jail diversion program providing an alternative to incarceration for adults experiencing mild-to-moderate mental health or substance use crises. Offers referral intake, assessment, case management, and connections to community resources for 30 days. Located in Pleasanton, CA.
• Project Eden Youth Outpatient Substance use prevention, education, intervention, and treatment services for youth and families in Alameda County. Includes assessment, individual, family and group counseling, and parent support groups for youth engaged in high-risk substance use.
• Youth Prevention Services Substance use education and prevention services delivered in schools across multiple Alameda County and Santa Clara County school districts. Uses evidence-based curriculums including Botvin's Life Skills, Be Brave Be Sensitive suicide prevention, Project SUCCESS, Brief Intervention, Safety First Training, and Prime Solutions.
• LAMBDA Youth Project Mental health and support services for LGBTQIA+ youth since 1992, addressing higher risks of substance use, depression, anxiety, and suicide. Provides drop-in center, clean and sober activities, Pride events participation, and community support. Free services for participants.
• Project Eden Adult Outpatient Adult outpatient services offering strengths-based recovery support including intake, assessment, group counseling, individual counseling, random urine analysis testing, and court-ordered client services. Accepts Alameda County Medi-Cal.

Quantifiable outcome

• Highest positive feedback ranking among Pulse For Good's customers in 2025 with 4.6 out of 5 stars
• +2 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core.

• Pleasanton CommunitycoreStrategic or Co-development Partner · 4 August 2025Grand opening of Diversion Triage Center in Pleasanton, CA - a jail diversion program providing alternatives to incarceration for individuals experiencing mental health or substance use crises.
• City of AlbuquerquecoreStrategic or Co-development Partner · 1 January 2025Partnership between Horizon Treatment Services and the City of Albuquerque to operate the Gateway Medical Sobering Center as part of the city's broader effort to build a stronger continuum of care. The sobering center serves as a drop-off location for community safety services, meeting people where they are and supporting their journey toward lasting stability.
• Alameda County School DistrictscoreStrategic or Co-development Partner · 1 January 2024Project Eden provides substance use education and prevention services to multiple Alameda County school districts including New Haven, Pleasanton, Hayward, Dublin, Livermore Joint Valley, and San Lorenzo areas, with school-based programming and faculty professional development.
• Santa Clara County School DistrictscoreStrategic or Co-development Partner · 1 January 2024Project Eden Youth Prevention Services provides on-campus substance use prevention programming in Santa Clara County school districts including Berryessa Union, Santa Clara, and Milpitas.
• Gateway NetworkcoreStrategic or Co-development Partner · 1 January 2024Gateway Medical Sobering Center operates as part of the Gateway Network at Gibson Health Hub in Albuquerque, partnering with the city to build a more responsive behavioral health system.

Scale indicators5 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• HealthRIGHT 360: San Francisco-based 501(c)(3) providing the same continuum Horizon runs — detox, residential, outpatient, prevention, and reentry services — across Northern California, with very similar county-contract and CARF-accreditation model.
• Bi-Bett Corporation: East Bay Bay Area non-profit operating SUD residential, detox and outpatient programs for Medi-Cal beneficiaries and county referrals; closely comparable geographic and contract footprint to Horizon's Alameda County services.
• Tarzana Treatment Centers: Large California non-profit operating a multi-county SUD and mental-health continuum including detox, residential, outpatient, youth services, and prevention — directly comparable multi-modality, CARF-accredited non-profit operating model.
• Asian American Recovery Services: Bay Area non-profit SUD outpatient, prevention, and youth services historically funded by Alameda and other Bay Area county contracts; comparable county-contract dependency and target population mix as Horizon.
• BAART Programs (BayMark Health Services): Outpatient SUD treatment chain with strong Bay Area and California presence, accepting Medi-Cal; competes with Horizon's Project Eden Adult Outpatient and MAT services for county-referred outpatient clients.
• CURA, Inc. California non-profit providing residential, outpatient, and reentry SUD services through county contracts; comparable Medi-Cal-funded operating model and patient population to Horizon's detox and residential programs.

Broad incumbents

• Hazelden Betty Ford Foundation: National non-profit SUD treatment leader with extensive residential, outpatient, and prevention services plus CARF accreditation; much broader and more geographically diverse, but overlapping on CARF-accredited residential SUD delivery.
• BrightView Health: Multi-state outpatient SUD treatment chain accepting Medicaid and growing in California; broader outpatient SUD footprint than Horizon and a comparable measurement-based care orientation.

Emerging players

• Eleanor Health: Tech-enabled outpatient SUD and mental-health provider using measurement-based care and community-based delivery; emerging direct competitor to Horizon's outpatient and MAT services with a more digitized care model.

Others

• Shannon Smith-Bernardin's sobering center network (county-operated sobering programs): Horizon's own consulting director of sobering program design historically supported San Francisco and other county sobering-center rollouts; these public-sector sobering programs are the most direct functional comparables for Horizon's Mission Street, Butte County, and Gateway centers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@horizontreatmentservices
• Facebookfacebook.com/horizonservicesandtreatment
• LinkedInlinkedin.com/company/horizon-treatment-services
• Instagraminstagram.com/horizontreatmentservices

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Horizon Treatment Services