loomi.ai
loomi.ai is an agentic AI platform that unifies customer data, predictive models, and channel activation to deliver real-time personalization across email, search, ads, and apps for 1,400+ enterprise brands in retail, travel, beauty, and other verticals.
- Company typePrivate
- Founded2017
- HeadquartersLondon, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What loomi.ai does
loomi.ai is an intelligent assistant platform for organizing and prioritizing users' connected world, founded in 2017 and headquartered in London. According to the input data, Loomi AI operates as an agentic AI platform within the Bloomreach product ecosystem, unifying customer data, predictive models, and channel activation into a single intelligence engine that powers personalized customer experiences across email, SMS, web, mobile app, advertising, and ecommerce search. The platform's core technical differentiators include first-party real-time context (millisecond data-to-activation via IMF and NoSQL infrastructure), business-aware optimization (inventory, margins, and pricing constraints), and cross-channel coordination that ensures every interaction builds on the prior one.
The product architecture centers on Loomi AI as the shared intelligence brain, with a portfolio of modules extending its capabilities: Marketing Agent (autonomous campaign builder), Conversational Agent 2.0 (on-site shopping companion), Loomi Connect (custom AI agent builder with ChatGPT integration), plus channel modules for Email, SMS/RCS/WhatsApp, Web Personalization, Mobile App, Ads & Retargeting, Ecommerce Search, Product Recommendations, Enterprise CMS, and A/B Testing. The platform connects to 175+ integration partners including Shopify, Snowflake, Google Cloud, Databricks, AWS, and Antavo, and is layered on NVIDIA and Google Gemini AI infrastructure.
Revenue is generated through enterprise SaaS subscriptions on a quote-based, annual billing model, with a consultative direct sales motion targeting large brands across retail, travel, beauty, food & beverage, iGaming, B2B, hospitality, sporting organizations, and financial services. The platform is trusted by 1,400+ brands including Red Bull, Bosch, Virgin Atlantic, T-Mobile, Pandora, and BrewDog, and has been recognized as a three-time Leader in the Gartner Magic Quadrant for Search and Product Discovery. Note: the standalone entity-level firmographics (1-10 employees, ~$55K disclosed funding) are inconsistent with the platform-level scale commentary, suggesting the input aggregates data from both loomi.ai as a distinct entity and Bloomreach as its parent or partner.
loomi.ai firmographics
Firmographics- Name
- loomi.ai
- Legal name
- Bloomreach, Inc.
- Website
- https://loomi.ai
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- loomi.ai is an agentic AI platform that unifies customer data, predictive models, and channel activation to deliver real-time personalization across email, search, ads, and apps for 1,400+ enterprise brands in retail, travel, beauty, and other verticals.
- Ownership category
- akta.pro rank
loomi.ai industry classification
Industry- Product category
- AI Marketing Platform
- NAICS
- Software Publishers (5132)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)
- akta.pro secondary industries
- LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG) (HDAEANAD), Generative AI & LLM Solutions Services (RAG, Agents, Copilots) (BPAEAHAG)
Keywords
Where loomi.ai is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Markets served
loomi.ai business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Platform Subscription: Enterprise SaaS platform revenue through subscription model for access to Loomi AI platform and all integrated marketing automation capabilities including email, search, SMS, and other channels.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise SaaS platform with quote-based pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels9 records
loomi.ai product offering
Product offeringCore offering
Loomi AI is an agentic AI platform that unifies customer data, predictive models, and channel activation into a single intelligence engine for enterprise brands. It powers Bloomreach's marketing automation, ecommerce search, conversational commerce, and autonomous AI agents (Marketing Agent, Conversational Agent 2.0, Loomi Connect) across email, SMS, web, mobile app, ads, and search channels. The platform serves 1,400+ brands in retail, travel, beauty, food and beverage, and other verticals with real-time personalization and millisecond data-to-activation.
Product overview
Loomi AI is a unified agentic platform that serves as the central intelligence engine powering every Bloomreach product. The platform-plus-modules architecture centers on Loomi AI as the core brain, with specialized modules including Marketing Agent (autonomous campaign builder), Conversational Agent 2.0 (on-site shopping companion), Loomi Connect (custom agent builder with 175+ integrations), Email Marketing, Marketing Automation, Ecommerce Search, and additional channel modules (SMS, Web Personalization, Mobile App, Ads & Retargeting, CMS, A/B Testing). All modules share the same AI brain for unified customer data, predictive models, and cross-channel activation.
Differentiator
Problem solved
Functional benefit
Brands
- Loomi AI: The agentic AI platform powering Bloomreach products, providing centralized intelligence for customer data, predictive models, and cross-channel activation.
- Loomi Connect
- Loomi Marketing Agent
- Loomi Conversational Agent
Products and services
- Loomi AI The agentic AI platform that unifies customer data, predictive models, and channel activation into a single intelligence engine for enterprise brands. Personalizes experiences across email, search, ads, mobile app, SMS, web, and conversational channels. Used by 1,400+ enterprise brands across retail, travel, beauty, food and beverage, iGaming, hospitality, financial services, B2B, and sporting organizations.
- Loomi Connect Platform extension that enables enterprises to build custom AI agents and workflows grounded in Bloomreach's catalog, personalization, and merchandising rules. Extends Loomi AI intelligence into external AI tools such as ChatGPT via 175+ integrations, allowing merchants and brands to deliver personalized recommendations and agentic workflows outside the core platform.
- Marketing Agent Autonomous AI agent that converts a single prompt into a fully built, executed, and continuously optimized marketing workflow. Automates campaign building, running, and optimization across email, SMS, and other channels, eliminating manual campaign management for enterprise marketing teams.
- Conversational Agent 2.0 Autonomous on-site shopping companion that guides customers through complex product choices, answers product questions in real time, and converts hesitant browsers into buyers. Provides conversational shopping assistance integrated with Loomi AI's personalization and merchandising rules for ecommerce brands.
Quantifiable outcome
- +362% RPV for On the Beach through price drop alerts
- +6 more outcomes
Companies that use loomi.ai
Customer profileNamed customers13 records
Segments9 records
Ideal customer profiles1 record
loomi.ai technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability7 records
Feature7 records
loomi.ai partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- ShopifycoreShopify integration through Loomi Connect, allowing merchants to access AI-powered personalization and search capabilities directly within the Shopify platform. Bloomreach is a Shopify partner with dedicated extension for Shopify merchants.
- SnowflakecoreSnowflake integration enables data sharing and AI-powered analytics capabilities within the Loomi AI platform. Listed as a core integration partner.
- Google Cloud PlatformcoreGoogle Cloud Marketplace listing for Bloomreach products. Integration partner enabling deployment and access to Loomi AI capabilities through GCP infrastructure.
- DatabrickscoreDatabricks integration with Loomi Connect. Bloomreach is a Launch Partner for Databricks CustomerLake. Enables AI-powered data processing and customer analytics.
- AWScoreAWS Marketplace listing for Bloomreach/Loomi AI products. Integration partner enabling deployment on AWS infrastructure.
- NVIDIAcoreNVIDIA powers Loomi AI's proprietary models. Strategic technology partnership for AI infrastructure and model training capabilities.
- Google GeminicoreGoogle Gemini AI models integrated into Loomi AI platform for enhanced AI capabilities and model performance.
- 175+ Integration PartnerscoreExtensive integration ecosystem with 175+ partners across commerce, marketing, and data platforms enabling seamless connectivity for enterprise customers.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
loomi.ai competitors and assessment
Company assessmentDirect peers
- Salesforce Marketing Cloud: Salesforce's marketing automation and personalization suite competes directly with Loomi AI's cross-channel personalization, email, and AI-driven journey orchestration for enterprise brands.
- Coveo: Coveo offers AI-driven search, personalization, and product recommendations for commerce and enterprise, overlapping with Loomi's search and personalization capabilities.
- Algolia: Algolia provides AI-powered ecommerce search and product discovery, competing directly with Loomi AI's Ecommerce Search module where Loomi is a three-time Gartner MQ Leader.
- Braze: Braze offers AI-powered cross-channel customer engagement (email, SMS, in-app) and is a direct competitor to Bloomreach's Marketing Automation and Loomi AI capabilities.
- Adobe Experience Cloud: Adobe's enterprise marketing, personalization, and commerce platform (including Adobe Sensei AI) competes head-to-head with Loomi AI for large retail and brand marketing budgets.
- Iterable: Iterable's cross-channel marketing platform with AI optimization competes with Loomi AI on email, SMS, push, and personalization for mid-market and enterprise brands.
- Klaviyo: Klaviyo provides AI-driven email and SMS marketing with ecommerce personalization, directly competing with Loomi AI's email and marketing automation modules for retail and DTC brands.
Emerging players
- Shopify (Shopify Magic & Sidekick): Shopify is both a Loomi integration partner and an emerging competitor with native AI personalization (Shopify Magic) targeting the same merchant base Loomi serves via its Shopify integration.
Broad incumbents
- Yext: Yext provides AI search and content experiences for enterprises, partially overlapping with Loomi's AI-native ecommerce search and conversational search capabilities.
- Optimizely: Optimizely's digital experience platform includes CMS, ecommerce, and experimentation capabilities that overlap with Bloomreach's Enterprise CMS and A/B Testing modules.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
loomi.ai social profiles
Digital presenceloomi.ai compliance and trust
Trust signalCompliance1 record
loomi.ai financial estimates
Financial estimateRevenue estimate
Valuation estimate
loomi.ai leadership team
Management profileNumber of profiles
Profiles2 records
loomi.ai funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
loomi.ai M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about loomi.ai
What does loomi.ai do?
Loomi AI is an agentic AI platform that unifies customer data, predictive models, and channel activation into a single intelligence engine for enterprise brands. It powers Bloomreach's marketing automation, ecommerce search, conversational commerce, and autonomous AI agents (Marketing Agent, Conversational Agent 2.0, Loomi Connect) across email, SMS, web, mobile app, ads, and search channels. The platform serves 1,400+ brands in retail, travel, beauty, food and beverage, and other verticals with real-time personalization and millisecond data-to-activation.
Is loomi.ai a public or private company?
loomi.ai is a private company. It is classified as unknown and is currently operating.
When was loomi.ai founded?
loomi.ai was founded in 2017. It employs 1 to 10 people.
Where is loomi.ai based?
loomi.ai is headquartered in London, United Kingdom, in the Europe region.
How does loomi.ai make money?
One revenue line is on record: saaS Platform Subscription.
Who are loomi.ai's main competitors?
Direct peers on record are Salesforce Marketing Cloud, Coveo, Algolia, Braze, Adobe Experience Cloud, Iterable and Klaviyo. Shopify (Shopify Magic & Sidekick) is listed as an emerging player. Broad incumbents are Yext and Optimizely.
Does loomi.ai have an API?
No public API is recorded for loomi.ai.
What industry is loomi.ai in?
loomi.ai's product category is AI Marketing Platform. Its primary akta.pro industry code is HDAAACAF, Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent), with a secondary code of HDAEANAD, LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG). Its NAICS code is 5132 and its SIC code is 7370.