What SpringCM does

SpringCM is a Chicago-based, cloud-delivered Contract Lifecycle Management (CLM) software provider founded in 2005 and now operating as a wholly-owned subsidiary of DocuSign under the Docusign CLM brand. The platform supports the full contract lifecycle — creation, negotiation, execution, storage, and renewal — for enterprise and mid-market organizations, with secure document storage, workflow automation, and administrator-managed access as core capabilities. From a technical standpoint, SpringCM is delivered as a browser-optimized web application accessed via a centralized login portal (login.springcm.com), with enterprise single sign-on (SSO) and time-based one-time password (TOTP) two-step verification via Google Authenticator. Authentication and credential resets are handled through customer administrators, indicating multi-tenant administration typical of enterprise SaaS deployments; no public or partner-facing API or developer portal is referenced in the available source material.

SpringCM's business model is a quote-based, annual subscription enterprise SaaS model, sold through a direct enterprise field-sales motion and, post-acquisition, co-sold and resold alongside DocuSign's eSignature and broader agreement cloud. The platform is positioned primarily for organizations with formal legal, procurement, or sales-operations teams that need centralized contract and document control with compliance-grade authentication. The company does not publicly disclose pricing, revenue, or customer counts; it is no longer an independent fundraising entity, having been acquired by DocuSign in 2018, with full product rebrand under Docusign CLM evidenced in 2026. Cumulative disclosed funding prior to acquisition totaled roughly $127.6M across 16 rounds from 2006 to 2017, with investors including Foundation Capital, North Bridge Venture Partners, Silicon Valley Bank, Square 1 Bank, Panorama Point Partners, and Crestline. SpringCM is no longer an independent operating company in any meaningful commercial sense; its investment relevance is as a product line within DocuSign's agreement cloud.

Name

SpringCM

Legal name

SpringCM

Website

https://springcm.com

Company type

Private

Founded year

2005

Operating status

Acquired

Headcount range

101–250 employees

Short description

SpringCM is a cloud-based Contract Lifecycle Management (CLM) platform, now operating as Docusign CLM after DocuSign's acquisition, serving enterprise and mid-market organizations with secure contract authoring, workflow automation, and administrator-managed document storage.

Ownership category

akta.pro rank

Product category

Contract Lifecycle Management (CLM) Software

NAICS

Software Publishers (5132), Software Publishers (513210), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Finance Services (6199)

akta.pro primary industry

Contract Lifecycle Management (CLM) & Document Automation (BPAEAPAD)

akta.pro secondary industry

Contract Lifecycle Management (CLM) & Document Generation/Templating (HDAEAGAL)

Keywords

• Contract lifecycle management
• Document management software
• Agreement cloud platform
• Contract automation
• Enterprise content management

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. CLM SaaS subscriptions (via Docusign CLM): Recurring subscription revenue from cloud-based Contract Lifecycle Management software, sold to enterprise customers under administrator-provisioned tenant accounts with SSO and 2FA. Revenue mix is dominated by recurring SaaS contracts, typical for the CLM category in which SpringCM competes (USD 2.36B market in 2023, projected USD 7.34B by 2033 at 12% CAGR).

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels1 record

Core offering

SpringCM provides a cloud-based Contract Lifecycle Management (CLM) platform now operated as Docusign CLM. The software enables organizations to create, negotiate, execute, store, and manage contracts and business documents through a browser-accessible web application. Access is administrator-provisioned and protected by enterprise authentication mechanisms including Single Sign-On (SSO) and two-step verification (TOTP) via Google Authenticator.

Differentiator

Problem solved

Functional benefit

Brands

• Docusign CLM: The rebranded contract lifecycle management product offering formerly operated as SpringCM, now integrated under the Docusign CLM brand.

Products and services

• Docusign CLM (formerly SpringCM) Cloud-based Contract Lifecycle Management (CLM) SaaS platform that enables enterprise and mid-market organizations to manage the full contract lifecycle — creation, negotiation, execution, storage, and renewal — with administrator-provisioned access, SSO, and two-step verification.

Quantifiable outcome

• Operates in the CLM software market valued at USD 2.36B in 2023, projected to reach USD 7.34B by 2033 at 12% CAGR.
• +1 more outcomes

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Two partnerships are on record, tiered flagship and core.

• DocuSignflagshipStrategic or Co-development PartnerDocuSign acquired SpringCM, absorbing it into the Docusign agreement cloud. SpringCM is now operated and branded as Docusign CLM, with its login portal (login.springcm.com) sitting under the Docusign brand, governed by Docusign's Privacy Policy and Terms of Use.
• Google (Google Authenticator)coreTechnology or IntegrationSpringCM/Docusign CLM integrates with Google Authenticator as its two-step verification (TOTP) provider. Users are guided to install the Authenticator app from the Play Store or App Store, then either scan a QR barcode or enter a manual key to enroll their account for 6-digit time-based codes.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Icertis: Icertis is a leading pure-play Contract Lifecycle Management (CLM) SaaS vendor serving enterprise legal and procurement teams. It directly competes with SpringCM/Docusign CLM in the same CLM category, targeting similar enterprise and mid-market buyers with comparable contract automation capabilities.
• Agiloft: Agiloft is a CLM platform focused on contract management and workflow automation for enterprise customers. It competes head-to-head with SpringCM/Docusign CLM in CLM software, with overlapping sales-led GTM into legal, sales-ops, and procurement organizations.
• Onit: Onit offers enterprise contract management and broader legal operations software, directly overlapping with SpringCM/Docusign CLM's CLM and document workflow capabilities. It targets similar enterprise legal and procurement buyers via field sales.
• SirionLabs: SirionLabs provides a CLM platform with AI-driven contract analytics and authoring for enterprise customers. It competes directly with SpringCM/Docusign CLM in the same CLM software category, with comparable enterprise SaaS delivery.

Emerging players

• Evisort: Evisort is an AI-native contract intelligence and CLM platform focused on automated contract review and analytics. It overlaps with SpringCM/Docusign CLM on contract management while competing on AI-driven capabilities that SpringCM currently does not publicly disclose.
• Ironclad: Ironclad is a digital contracting platform that combines CLM with workflow and analytics capabilities for in-house legal teams. It is an emerging challenger in the same CLM category as SpringCM/Docusign CLM, often cited as a next-generation CLM vendor.
• Concord: Concord is a cloud-based contract management platform focused on SMB and mid-market contract lifecycle workflows. It is an emerging CLM player with partial overlap to SpringCM/Docusign CLM, differentiated by a more self-serve and accessible delivery model.

Broad incumbents

• Coupa (CLM module): Coupa is a broad business spend management (BSM) platform whose CLM capabilities compete with SpringCM/Docusign CLM. As a broad incumbent, it offers contract management as part of a wider procurement and finance suite rather than as a standalone CLM.
• DocuSign eSignature / Agreement Cloud: DocuSign's broader eSignature and Agreement Cloud platform is now SpringCM's parent and distribution channel. It is the broad incumbent against which other CLM peers (Icertis, Agiloft, Ironclad) compete, and within which Docusign CLM (formerly SpringCM) is positioned as the CLM module.
• SAP Ariba (Contract Lifecycle Management): SAP Ariba's CLM offering competes with SpringCM/Docusign CLM in the contract management category. As a broad incumbent, SAP bundles CLM into its larger procurement and ERP ecosystem, reaching enterprise customers through its global sales channels.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xx.com/springcm
• Facebookfacebook.com/SpringCMCloud
• LinkedInlinkedin.com/company/28601

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds16 records

Investors11 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SpringCM