Concord
Concord is a contract lifecycle management (CLM) SaaS platform founded in 2014 that serves 1,368+ mid-market and enterprise customers across legal, sales, procurement, finance, and HR teams. Its AI-native Horizon platform and AI Copilot automate contract drafting, review, e-signature, and renewal management, with native integrations to Salesforce, HubSpot, Google, and Slack.
- Company typePrivate
- Founded2014
- HeadquartersSan Francisco, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Concord does
Concord is a contract lifecycle management (CLM) software company founded in 2014, headquartered in France with operations in North America and the European Union, serving 1,368+ customers (87% in the United States) across mid-market and enterprise organizations. The company offers an end-to-end platform that covers the full contract workflow — intake, drafting, negotiation with redlining, approval routing, native e-signature, repository management, deadline tracking, and renewal — and targets a broad buyer base spanning Legal, Sales, Procurement, Finance, HR, Operations, and IT teams. Concord positions itself for the 'post-legal world,' explicitly courting the 70% of companies that do not route contracts through legal departments, with self-serve intake, legal-approved templates, and AI-driven risk detection.
The product surface includes the core Concord Platform, the AI-first Concord Horizon platform launched November 12, 2025, and several sub-products: AI Copilot, AI-Powered Search, AI Reporting, Agreement Intelligence, native E-Signature (compliant with ESIGN, UETA, and eIDAS in 110+ countries), OCR Contract Management, and a Model Context Protocol (MCP) integration that surfaces live contract data inside ChatGPT and Claude. Core technology combines proprietary OCR, natural language processing, machine learning, and predictive analytics, with LLM capabilities sourced in part from OpenAI and Google. The platform integrates natively with Salesforce, HubSpot, Google Drive, Dropbox, Box, OneDrive, and Slack, and reaches 5,000–7,000+ applications through Zapier.
Concord operates a subscription-based SaaS model with transparent tiered pricing — Essential starts at $499/month with unlimited users, e-signatures, and document storage, while Professional and Enterprise tiers are custom-priced, often on multi-year contracts. The go-to-market motion is hybrid: a sales-led enterprise motion with a 'Book a demo' CTA and dedicated Customer Success Managers, paired with self-serve PLG elements (free template library, under-1-day implementation, intuitive interface) for smaller teams. The company is privately held and has raised approximately $13.7M in disclosed funding across two 2018 Series A rounds, the larger of which ($10M) was led by CRV. No subsequent funding rounds, M&A, or ownership changes are disclosed in the source material, and detailed leadership, headcount, or revenue figures are not publicly available.
Concord firmographics
Firmographics- Name
- Concord
- Legal name
- Concord
- Website
- https://concord.app
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Concord is a contract lifecycle management (CLM) SaaS platform founded in 2014 that serves 1,368+ mid-market and enterprise customers across legal, sales, procurement, finance, and HR teams. Its AI-native Horizon platform and AI Copilot automate contract drafting, review, e-signature, and renewal management, with native integrations to Salesforce, HubSpot, Google, and Slack.
- Ownership category
- akta.pro rank
Concord industry classification
Industry- Product category
- Contract Lifecycle Management (CLM) Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Contract Lifecycle Management (CLM) & Document Generation/Templating (HDAEAGAL)
- akta.pro secondary industry
- Contract Lifecycle Management (CLM) & Document Automation (BPAEAPAD)
Keywords
Where Concord is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Markets served
Concord business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription: Concord operates as a subscription-based SaaS platform with tiered pricing plans (Essential, Professional, Enterprise). Pricing is volume-based with unlimited users included in plans. The company offers transparent pricing starting at $499/month for the Essential tier, with custom pricing for higher tiers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Essential tier for core contract management needs |
| Subscription | Annual | Professional tier for advanced features |
| Subscription | Multi-year contract | Enterprise tier for large organizations |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels13 records
Concord product offering
Product offeringCore offering
Concord sells an AI-native contract lifecycle management (CLM) software platform that manages contracts end-to-end from intake through drafting, negotiation, approval, e-signature, repository, and renewal tracking. The product is delivered as a multi-tenant SaaS subscription (Essential $499/month, Professional, Enterprise) and is targeted at business teams across legal, procurement, sales, finance, HR, and operations functions, with the newer Concord Horizon product adding a conversational AI interface and Model Context Protocol integration for ChatGPT and Claude.
Product overview
Concord is a contract lifecycle management (CLM) platform that offers end-to-end contract management from intake to renewal. The core platform includes the Concord Platform (the main CLM system) and Concord Horizon (the newer AI-first conversational interface). Key sub-products include Agreement Intelligence (AI analytics), AI Copilot (natural language assistant), AI-Powered Search, AI Reporting, Native E-Signature, OCR Contract Management, and Concord MCP (Model Context Protocol for AI assistant integration). Concord offers specialized solutions for Legal, Sales, Procurement, HR, and Finance teams, with pricing tiers from Essentials ($499/month) to Enterprise plans. The platform integrates natively with Salesforce, HubSpot, Slack, Google Drive, Dropbox, Box, and OneDrive, plus Zapier connectivity to 7,000+ applications.
Differentiator
Problem solved
Functional benefit
Brands
- Concord Horizon: AI-native conversational contract management platform that allows users to query and manage agreements using natural language, replacing traditional dashboard navigation. Features include AI-powered insights, risk detection, contract comparison, AI reporting, and MCP integration for ChatGPT and Claude.
Products and services
- Concord Platform End-to-end contract lifecycle management platform covering contract drafting, negotiation with redlining, approval workflows, e-signature, repository, deadline tracking, and analytics for legal, procurement, sales, finance, HR, and operations teams.
- Concord Horizon AI-first conversational contract management platform rebuilt for the AI era, featuring AI-powered natural language search, AI reporting, MCP integration for ChatGPT and Claude, risk detection, and a customizable interface with dark mode.
- AI Copilot AI-powered assistant that answers contract questions in natural language, explains key risks and obligations, suggests edits, and provides instant insights from the contract portfolio.
- Agreement Intelligence AI-powered contract analytics platform with OCR capabilities, automated data extraction from contracts, risk flagging, compliance monitoring, and performance analytics.
- Native E-Signature Built-in electronic signature capability compliant with ESIGN, UETA, and eIDAS standards, supporting signatures in over 110 countries and included in all Concord plans.
- Contract Templates Library of 100+ pre-built contract templates including NDAs, sales agreements, employment agreements, and vendor agreements, available in the Concord template center.
Quantifiable outcome
- 50-70% reduction in contract cycle time
- +11 more outcomes
Companies that use Concord
Customer profileNamed customers14 records
Segments12 records
Ideal customer profiles3 records
Concord technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability11 records
Feature8 records
Concord partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and major.
- SalesforcecoreNative bidirectional integration with Salesforce CRM, enabling advanced workflow automation and data synchronization between contracts and CRM records. Deep integration with Salesforce processes and data models for Salesforce-centric organizations.
- HubSpotcoreNative HubSpot integration for marketing and sales alignment, with expanded integration capabilities including HubSpot App Partner Program membership.
- GooglecoreNative Google Drive integration for document storage, plus Google LLM tools and OCR technology. Concord uses Google for AI-based data extraction.
- DropboxcoreNative Dropbox integration for document storage alongside Google Drive, Box, and OneDrive for comprehensive cloud storage connectivity.
- SlackcoreNative Slack integration for real-time notifications and workflow automation, enabling contract status updates directly in Slack channels.
- ZapiercoreIntegration with Zapier connecting Concord to 7,000+ applications, enabling users to set up custom multi-app workflows and automation sequences.
- MicrosoftmajorIntegration with Microsoft Dynamics 365 (via Zapier), Microsoft Teams (via Zapier), OneDrive, and Azure AD for identity management with SAML 2.0 and LDAP support.
- BoxmajorNative Box integration for document storage alongside other cloud storage providers.
- Amazon Web ServicesmajorAWS hosting for Concord's platform, with data residency options for EU Region (EU customers) and North America (North America customers). SOC 2, ISO 27001, and CSA Star Level One compliant hosting.
- OpenAIcoreAI-based data extraction provider for Concord's contract intelligence capabilities. OpenAI provides LLM tools used for contract analysis and extraction.
- StripemajorPayment processing integration through Stripe, ensuring secure and reliable payment processing for subscription management.
- AlgoliamajorAutomated search functionality powered by Algolia for Concord's contract search capabilities.
- ChargebeemajorCustomer invoicing and subscription management through Chargebee.
- DocuSignmajorAvailable via Zapier integration for organizations requiring DocuSign alongside Concord's native e-signature capabilities.
Scale indicators14 records
Recent moves6 records
Expansion highlights5 records
Concord competitors and assessment
Company assessmentDirect peers
- Malbek: Modern CLM platform for mid-market and enterprise with AI-driven contract analytics. Listed alongside Concord in Nucleus Research's 2026 Accelerators tier with comparable AI-enabled CLM positioning.
- LinkSquares: AI-powered CLM platform focused on legal teams with contract analysis, drafting, and repository capabilities. Named in Nucleus Research's 2026 Accelerators tier alongside Concord with comparable AI-forward positioning.
- ContractWorks: Simpler, repository-focused CLM platform targeting small and mid-market organizations. Competes with Concord on the lower end of the CLM market where ease of use and transparent pricing are key buying criteria.
- Agiloft: Highly customizable enterprise CLM platform serving legal, procurement, and sales. Directly competes with Concord in the contract lifecycle management category with comparable repository, workflow, and AI capabilities.
- PandaDoc: Document automation and contract management platform with e-signature, templates, and CPQ-like workflows. Named alongside Concord in Nucleus Research's 2026 CLM Value Matrix, targeting similar mid-market and SMB contract workflows.
- Conga: Contract management and document generation suite with CLM, e-signature, and CPQ. Concord explicitly compares against Conga on its website and targets overlapping sales-ops and legal use cases.
- Ironclad: AI-powered digital contract lifecycle management platform serving legal and business teams with intake, workflow, repository, and analytics. Ironclad is Concord's closest direct competitor in mid-market and enterprise CLM with a similar AI-forward positioning.
Broad incumbents
- Icertis: Enterprise CLM leader serving Fortune 500 procurement and legal teams with deep ERP integrations. Competes with Concord in large-enterprise CLM but operates at significantly greater scale and capital base.
- DocuSign: E-signature incumbent that has expanded into end-to-end CLM via DocuSign CLM and Agreement Cloud. Overlaps with Concord on e-signature, repository, and AI contract analysis, but operates at much larger scale across enterprise.
Emerging players
- Evisort: AI-first contract intelligence platform with strong OCR and data extraction capabilities. Overlaps with Concord's Agreement Intelligence / OCR Contract Management product on AI-powered extraction and analytics.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Concord social profiles
Digital presenceConcord financial estimates
Financial estimateRevenue estimate
Valuation estimate
Concord leadership team
Management profileNumber of profiles
Profiles1 record
Concord subsidiaries and ownership
Company hierarchySubsidiaries12 records
Concord funding detail
Funding detailFunding overview
Funding rounds5 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Concord M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Concord
What does Concord do?
Concord sells an AI-native contract lifecycle management (CLM) software platform that manages contracts end-to-end from intake through drafting, negotiation, approval, e-signature, repository, and renewal tracking. The product is delivered as a multi-tenant SaaS subscription (Essential $499/month, Professional, Enterprise) and is targeted at business teams across legal, procurement, sales, finance, HR, and operations functions, with the newer Concord Horizon product adding a conversational AI interface and Model Context Protocol integration for ChatGPT and Claude.
Is Concord a public or private company?
Concord is a private company. It is classified as venture growth investor backed and is currently operating.
When was Concord founded?
Concord was founded in 2014. It employs 1 to 10 people.
Where is Concord based?
Concord is headquartered in San Francisco, United States, in the North America region.
How does Concord make money?
One revenue line is on record: saaS Subscription.
Who are Concord's main competitors?
Direct peers on record are Malbek, LinkSquares, ContractWorks, Agiloft, PandaDoc, Conga and Ironclad. Broad incumbents are Icertis and DocuSign. Evisort is listed as an emerging player.
Does Concord have an API?
Yes. Concord offers an Open API enabling developers to build custom integrations and automate workflows. The API documentation is available at api.doc.concordnow.com. Concord's platform supports native integrations and Zapier connectivity to over 5,000 applications. Developer documentation is at api.doc.concordnow.com.
What industry is Concord in?
Concord's product category is Contract Lifecycle Management (CLM) Software. Its primary akta.pro industry code is HDAEAGAL, Contract Lifecycle Management (CLM) & Document Generation/Templating, with a secondary code of BPAEAPAD, Contract Lifecycle Management (CLM) & Document Automation. Its NAICS code is 513210 and its SIC code is 7372.