Zones

What Zones does

Zones (Zones, LLC) is a privately held IT solutions provider headquartered in Auburn, Washington, founded in 1986. The company delivers end-to-end IT solutions across four core practice areas: Cloud & Data Center, Networking, Security, and Digital Workplace. Its service portfolio spans professional consulting, managed services, IT lifecycle management (including ITAD and depot services), IT staffing augmentation, and global supply chain as a service (GSCaaS). Zones operates proprietary IT management tools, including ZonesConnect (e-commerce procurement), myZones (order management), ZonesCloud (cloud/SaaS marketplace), Zones IntelliPlan (supply chain planning), and Zones nterprise (project management), which are integrated into customer workflows.

The company's business model combines multi-revenue streams: product resale (hardware, software, and now AI PCs from 3,300 brand partners), managed services with SLA-based contracts, and project-based professional services. Pricing is quote-based, structured around multi-year enterprise contracts. Zones serves 15,000 customers across 100 countries, spanning enterprise, mid-market, public sector (SLED), healthcare, and retail verticals. Distribution occurs through dedicated enterprise field sales, the self-service ZonesConnect e-commerce platform, and channel partnerships with flagship vendors including Apple, Cisco, Dell, HPE, HP, Microsoft, Lenovo, Intel, Logitech, and Samsung.

Recent strategic activity includes a CEO transition in September 2025 and the October 2025 launch of ProAV Services targeting retail and QSR verticals. The company holds ISO 9001, ISO 14001, ISO 45001, and R2v3 certifications across its three U.S. Technology Solution Centers and has received ISG Provider Lens recognition (2023 Product Challenger, 2024 Rising Star) for private/hybrid cloud and data center services in the SLED and mid-market segments.

Name

Zones

Legal name

Zones, LLC

Website

https://zones.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Zones is a privately held IT solutions integrator serving 15,000 enterprise, mid-market, and public sector customers across 100 countries. It delivers cloud, networking, security, digital workplace, and supply chain services through proprietary procurement platforms and 3,300 vendor partnerships.

Ownership category

akta.pro rank

Headquarters

HQ city

Auburn

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Professional IT Services: Expert consulting and complete IT lifecycle services including managed IT services, professional services, IT integration services, and IT staffing services. Revenue is generated through project-based engagements and professional service fees.
2. Managed IT Services: Ongoing managed services for data center, network operations, end user support, and security management. Delivered through dedicated project managers with SLA-based contracts.
3. Product Sales: Hardware and software product sales through e-commerce platform including AI PCs, desktops, workstations, notebooks, tablets, servers, networking equipment, storage, and accessories from major brand partners.
4. IT Lifecycle Services: Includes IT integration, configuration, rollout services, depot services, maintenance and support, and IT Asset Disposition (ITAD). Revenue generated through service fees and logistics management.
5. Supply Chain Services: Global Supply Chain as a Service (GSCaaS) including IT supply chain services, freight and shipping management, inventory and warehouse management.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Zones is a global IT solutions integrator that sells and delivers end-to-end IT solutions — including cloud and data center, networking, security, digital workplace, and IT lifecycle services — to enterprise, mid-market, public-sector, and SMB customers. It combines professional services, managed services, IT staffing, and supply chain services with the resale of hardware and software from 3,300+ technology brand partners, supported by proprietary in-house IT management tools (ZonesConnect, myZones, ZonesCloud, Zones IntelliPlan, Zones nterprise) and ISO-certified Technology Solution Centers for staging, configuration, depot, and IT asset disposition.

Product overview

Zones is a global solutions provider of end-to-end IT solutions with an unmatched supply chain. The company operates a platform-plus-modules architecture offering core practice areas (Cloud & Data Center, Networking, Security, and Digital Workplace) supported by professional and managed services. Core offerings are enhanced by proprietary IT management tools including ZonesConnect™ (e-commerce/procurement), myZones (order/inventory management), ZonesCloud® (cloud/SaaS management), Zones IntelliPlan℠ (supply chain planning), and Zones nterprise® (project management). The portfolio also includes IT Lifecycle Services, IT Staffing, and the newly launched ProAV Services. Zones serves 15,000 customers across 100 countries through partnerships with 3,300 technology brands including Apple, Cisco, Dell, HPE, HP, Intel, Lenovo, Logitech, Microsoft, and Samsung.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud & Data Center End-to-end cloud and data center solutions including implementation, infrastructure management, migration, and data protection across on-premises, hybrid, public, and multi-cloud environments, targeted at enterprise customers modernizing their IT estates.
• Networking Enterprise networking services including network modernization (wired/wireless/SD-WAN), 24x7 Network Operations Center (NOC) monitoring with AIOps, and EdgeConnect edge networking Infrastructure-as-a-Service for distributed locations.
• Security Cybersecurity services covering assessments, implementation, management, and incident response, including zero-trust architecture, SOC-as-a-Service, vulnerability assessment, penetration testing, and compliance services for enterprise customers.
• Digital Workplace Workplace solutions including modern device management, service desk support, SaaS and cloud software services, unified communication and collaboration, virtual desktop infrastructure, and ProAV services for enterprise end-user environments.
• Managed IT Services Dedicated project management and ongoing managed services for data center, network operations, end-user support, and security management, delivered with SLA-based contracts.
• Professional IT Services Expert consulting and complete IT lifecycle services, including advisory and project-based engagements to maximize productivity, cybersecurity posture, and future-readiness.
• IT Integration Services Certified specialists provide staging, configuration, IMAC, and IT asset disposition (ITAD) services, including rack, pack, and track capabilities from origin to final destination.
• IT Staffing Services Strategic short-term staffing contracts to cover vacationing staff, supplemental support during business peaks, or skill gaps for specific IT projects.
• IT Lifecycle Services Comprehensive end-to-end IT asset lifecycle services including supply chain, asset management, configuration, rollout, depot services, maintenance and support, and IT asset disposition (ITAD).
• Network Operations Center (NOC) 24x7 proactive monitoring of network health, performance management, and compliance, using AIOps; right-shoring and automation-led delivery can reduce costs by 20-30%.
• EdgeConnect Services Infrastructure-as-a-Service (IaaS) for edge locations using network functions virtualization (NFV), eliminating the need for dedicated hardware and providing faster time to market and enhanced flexibility.
• Cloud Backup and Recovery Solution Continuous data protection with cost-effective pay-as-you-go service models, compatible with AWS, Azure, and Google Cloud.
• Disaster Recovery Solutions Business continuity planning with critical IT infrastructure protection for data, operations, and reputation.
• ProAV Services Professional Audio/Visual solutions connecting people, spaces, and technology through enterprise-grade ProAV offerings for retail, QSR, and other sectors.
• ZonesConnect™ Self-service e-commerce and purchase management platform enabling authorized users to build shopping lists and purchase from a catalog of pre-approved SKUs with approval workflows and consistent standards/pricing.
• myZones Self-service portal for IT order management customized per customer, featuring real-time order data, comprehensive reporting, inventory management, and personalized dashboards.
• ZonesCloud® Free self-service web-based marketplace and management platform that automates procurement, provisioning, and management for cloud subscription and perpetual software clients, with 24x7x365 support.
• Zones IntelliPlan† End-to-end visibility and agility tool for integrated business planning and digital supply chain, including inventory planning, demand planning, and supply planning capabilities.
• Zones nterprise® Software that streamlines service delivery for large IT projects, standardizing and verifying project methods while managing people, processes, and assets for project success.

Quantifiable outcome

• NOC services can reduce costs by up to 30% while freeing IT staff to focus on efficiency and innovation
• +2 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Ten partnerships are on record, tiered flagship and core.

• AppleflagshipChannel Partner/ Reseller/ DistributorApple is a featured brand partner of Zones, offering Apple products including Mac, iPad, and accessories through Zones' e-commerce platform and services. Zones provides Apple Managed Services and sells Apple devices as part of comprehensive IT solutions.
• CiscoflagshipChannel Partner/ Reseller/ DistributorCisco is a featured brand partner providing networking equipment, collaboration tools, and security solutions. Zones offers Cisco networking solutions including network modernization, NOC services, and SD-WAN implementations.
• DellflagshipChannel Partner/ Reseller/ DistributorDell is a featured brand partner offering servers, storage, workstations, and enterprise solutions. Zones provides Dell hardware as part of data center and infrastructure solutions.
• HPEflagshipChannel Partner/ Reseller/ DistributorHPE (Hewlett Packard Enterprise) is a featured brand partner providing servers, storage, networking, and hybrid cloud solutions. Zones offers HPE ProLiant servers and Aruba networking solutions.
• HPflagshipChannel Partner/ Reseller/ DistributorHP is a featured brand partner offering personal systems, printers, and workplace solutions. Zones provides HP devices as part of digital workplace and device management services.
• IntelcoreChannel Partner/ Reseller/ DistributorIntel is a featured brand partner providing processors and technology components. Zones incorporates Intel technology in AI PC and computing solutions.
• LenovoflagshipChannel Partner/ Reseller/ DistributorLenovo is a featured brand partner offering ThinkPad laptops, servers, and data center solutions. Zones co-markets Lenovo ThinkPad solutions and provides ThinkPad devices for enterprise deployments.
• LogitechcoreChannel Partner/ Reseller/ DistributorLogitech is a featured brand partner offering collaboration peripherals and meeting room solutions. Zones provides Logitech products as part of unified communication and collaboration services.
• MicrosoftflagshipChannel Partner/ Reseller/ DistributorMicrosoft is a featured brand partner providing Microsoft 365, Azure, Surface devices, and security solutions. Zones offers Microsoft 365 E7 solutions, Azure cloud services, Surface devices, and co-marketing campaigns with Microsoft.
• SamsungcoreChannel Partner/ Reseller/ DistributorSamsung is a featured brand partner offering mobile devices, displays, and visual solutions. Zones provides Samsung devices as part of digital workplace and digital signage solutions.

Scale indicators6 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Softchoice: Softchoice is a North American IT solutions and managed services provider serving mid-market and enterprise customers with hardware, software, cloud, and workplace services comparable to Zones' offering.
• SHI International: SHI is a privately held IT solutions provider with deep multi-vendor partnerships, enterprise sales, managed services, and supply chain offerings that closely mirror Zones' platform-plus-services model.
• Computacenter: Computacenter is a European-headquartered IT integrator providing enterprise infrastructure, managed services, and supply chain solutions globally, comparable in scope to Zones' networking, data center, and lifecycle offerings.
• CDW Corporation: CDW is a leading multi-brand IT solutions provider serving enterprise, mid-market, and public sector customers across hardware, software, and integrated services — directly overlapping Zones' core business model of IT product resale plus managed and professional services.
• Insight Enterprises: Insight is a global IT solutions integrator offering hardware, software, services, and supply chain capabilities across the same enterprise and public-sector segments where Zones competes, including cloud, networking, and digital workplace.
• ePlus: ePlus delivers IT solutions including hardware, software, cloud, security, and managed services to enterprise and public-sector customers, with a comparable services-plus-resale mix.
• Connection (PC Connection): Connection is an enterprise IT solutions provider combining hardware/software procurement, professional services, and managed services for enterprise and public-sector clients — a direct functional peer to Zones.
• Presidio: Presidio is a global IT solutions provider focused on digital transformation, cloud, security, and managed services for enterprise clients — overlapping Zones' core practice areas and customer profile.

Emerging players

• Optiv: Optiv specializes in cybersecurity solutions and managed security services, overlapping Zones' Security practice area but with deeper specialization and a narrower vendor portfolio.
• Rackspace Technology: Rackspace provides multi-cloud managed services and data center operations, partially overlapping Zones' Cloud & Data Center and managed IT services offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/groups/9897797
• Xx.com/zones
• Facebookfacebook.com/ZonesInc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zones