Pathways
Pathways, Inc. is a New York State non-profit human services organization founded in 1976 that serves approximately 4,000 children, adults, and families with developmental disabilities, mental health needs, traumatic brain injuries, and serious emotional difficulties across 16 counties through 60+ programs in care coordination, residential services, clinical services, habilitation, foster care, and childcare.
- Company typePrivate
- Founded1976
- HeadquartersNewyork, United Kingdom
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Pathways does
Pathways, Inc. is a not-for-profit 501(c)(3) human services organization founded in 1976 (originally as The Greenhouse Center, renamed in 1984) and headquartered at 33 Denison Parkway West, Corning, New York. The organization delivers a six-division service portfolio comprising Care Coordination, Childcare (Kids' Adventure Club), Clinical Services (Clinical Associates), Community and Habilitation, Residential Services, and Therapeutic Foster Care. It serves approximately 4,000 children, adults, and families annually with intellectual and developmental disabilities, mental health needs, traumatic brain injuries, and serious emotional or behavioral difficulties, operating across 16 New York State counties (Allegany, Broome, Cayuga, Chemung, Erie, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Tioga, Tompkins, Wayne, Wyoming, Yates) covering the Finger Lakes, Southern Tier, and Rochester regions. Underlying technology is described as a HIPAA-compliant hybrid entity with electronic health records and telehealth capabilities; designated healthcare components (Community-based Services, TBI, Home Alternatives, Home Care, Family Support, Therapeutic Foster Care, OPWDD Waiver Services, Intermediate Care Facilities) operate under strict compliance firewalls separating healthcare from non-healthcare functions.
The organization runs more than 60 distinct programs including Adult Care Management via Health Home partnerships with Circare, Huther Doyle, and HHUNY; High Fidelity Wraparound; Children's HCBS; Adult Behavioral Health HCBS/CORE; Community and Day Habilitation; Employment Services; Family Support; TBI/NHTD waiver services; 24-hour supervised Intermediate Care Facilities, Individualized Residential Alternatives, and Community Residences in Bath, Canandaigua, Corning, Elmira, and Painted Post; and the Kids' Adventure Club embedded in all six elementary schools of the Corning-Painted Post School District. The care model emphasizes person-centered planning, evidence-based practices, and community integration, with referral pathways through county SPOA committees, care managers, healthcare providers, and county DSS offices, and self-referral options for select programs including Children and Family Treatment and Support Services.
Revenue flows primarily from New York State Medicaid programs, the Office for People With Developmental Disabilities (OPWDD), the Office of Mental Health (OMH), the Department of Health, county Departments of Social Services, and other government contracts, with supplemental funding from 501(c)(3) donations and annual fundraising events (Annual Fundraiser and Trucks! Trucks! Trucks! event) backed by corporate sponsors including Wegmans, Cross Insurance, and Chemung Canal Trust Company. The organization is governed by a Board of Directors chaired by Cindy A. Pugh-Williams and led by President and CEO Joseph M. Cevette, MPS, with an executive team including COO Erin Warr (LMSW), CFO Shannon Matteson (CPA), CHRO Krystal Kinney (SPHR), and EVPs for Marketing/Communications, Quality Assurance, and Care Coordination & Contract Management. Pathways is not venture- or PE-backed and has no parent company.
Pathways firmographics
Firmographics- Name
- Pathways
- Legal name
- Pathways, Inc.
- Website
- https://pathwaysforyou.org
- Company type
- Private
- Founded year
- 1976
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Pathways, Inc. is a New York State non-profit human services organization founded in 1976 that serves approximately 4,000 children, adults, and families with developmental disabilities, mental health needs, traumatic brain injuries, and serious emotional difficulties across 16 counties through 60+ programs in care coordination, residential services, clinical services, habilitation, foster care, and childcare.
- Ownership category
- akta.pro rank
Pathways industry classification
Industry- Product category
- Human Services
- NAICS
- Other Individual and Family Services (624190), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Services for the Elderly and Persons with Disabilities (624120), Child Care Services (6244), Vocational Rehabilitation Services (6243)
- SIC
- Services-Social Services (8300), Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Child Day Care Services (8351)
- akta.pro primary industry
- Disability Services & Independent Living Support (BPAGACAG)
- akta.pro secondary industry
- Family & Parenting Support Services (BPAGAEAC)
Keywords
Where Pathways is headquartered
LocationHeadquarters
- HQ city
- Newyork
- HQ country
- United Kingdom
- HQ region
- Europe
Offices11 records
Markets served
Pathways business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others
Revenue model
- Government Contracts and Medicaid Funding: Pathways receives funding through New York State Medicaid programs, Office for People With Developmental Disabilities (OPWDD), Office of Mental Health (OMH), Department of Health, and county social services departments. Services are provided to eligible individuals through various waiver programs.
- Donations and Fundraising: 501(c)(3) tax-exempt organization that receives charitable donations from individuals, businesses, and organizations. Hosts annual fundraising events including an annual fundraiser and Trucks! Trucks! Trucks! event.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Pathways product offering
Product offeringCore offering
Pathways, Inc. is a not-for-profit human service organization that delivers integrated care coordination, residential, clinical, habilitation, childcare, and therapeutic foster care programs for children, adults, and families across 16 counties in New York State. Its core offerings cover intellectual and developmental disabilities, mental health, traumatic brain injury support, nursing home transition/diversion, home care, family support services, and before/after school childcare. Services are delivered through a six-division platform (Care Coordination, Childcare, Clinical Services, Community and Habilitation, Residential, and Therapeutic Foster Care) operating under a HIPAA-compliant hybrid entity model with electronic health records and telehealth capabilities.
Product overview
Pathways, Inc. is a not-for-profit human service organization offering a comprehensive portfolio of services through a multi-program platform architecture. The organization operates six core service divisions: Care Coordination (providing care management for adults and children with chronic conditions), Childcare (Kids' Adventure Club before/after school program), Clinical Associates (EAP, SAP, and counseling services), Community and Habilitation Services (including HCBS waivers, employment services, and TBI support), Residential Services (24-hour supervised homes for children and adults), and Therapeutic Foster Care. Established in 1976 and headquartered in Corning, NY, the organization serves approximately 4,000 individuals across 16 counties in the Finger Lakes, Southern Tier, and Rochester, New York regions. These programs work collaboratively, with care managers connecting individuals across multiple services based on their needs.
Differentiator
Problem solved
Functional benefit
Brands
- Clinical Associates: A professional service of Pathways, Inc. providing Employee Assistance Program (EAP), Student Assistance Program (SAP), and individualized counseling and therapy for people of all ages.
- Kids' Adventure Club
Products and services
- Care Coordination Care coordination services providing a Care Manager who partners with youth and adults with chronic mental health and/or medical conditions to help them get the care they need. Includes Adult Care Management, Children's Care Management, High Fidelity Wraparound, Monroe County Skill Building, Recovery Coordination, and Steuben County DSS Collaborative Programs.
- Childcare (Kids' Adventure Club) Before and after school childcare program serving children throughout the school year and non-school days in the Corning-Painted Post School District's six elementary schools.
- Clinical Associates Professional service providing Employee Assistance Program (EAP), Student Assistance Program (SAP), and individualized counseling and therapy for people of all ages. Includes counseling, assessment, group therapy, and family therapy.
- Community and Habilitation Services Comprehensive services including Adult Behavioral Health HCBS/CORE, Children and Family Treatment and Support Services (CFTSS), Children's HCBS, Community Habilitation, Day Habilitation, Employment Services, Family Support Services, and Traumatic Brain Injury/Nursing Home Transition and Diversion Support Services for individuals with developmental disabilities, mental health needs, and traumatic brain injuries.
- Residential Services 24-hour supervised home settings for children with severe emotional and behavioral difficulties and adults with developmental/intellectual disabilities. Includes Intermediate Care Facilities (ICF), Individualized Residential Alternatives (IRA), and Community Residences (CR) located in Bath, Canandaigua, Corning, Elmira, and Painted Post, NY.
- Therapeutic Foster Care Program serving youth in custody of the Department of Social Services who are medically frail, have serious emotional or behavioral difficulties and/or developmental disabilities, providing therapeutic out-of-home placement with foster families to keep children in their community.
Quantifiable outcome
- Serves approximately 4,000 individuals and families
- +2 more outcomes
Companies that use Pathways
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Pathways technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Pathways partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core, minor and major.
- CircarecoreHealth home partner for Adult Care Management services, working in partnership to provide coordinated care to adults with chronic mental health and/or medical conditions.
- Huther DoylecoreHealth home partner for Adult Care Management services, collaborating to help adults get the care they need to improve their health.
- Health Home of Upstate New York (HHUNY)coreHealth home partner for Adult Care Management, providing care coordination to help adults manage their health needs.
- Chemung County Department of Social ServicescoreContracted services for care coordination and Safe Zones programs in Chemung County.
- Steuben County Department of Social ServicescoreContracted collaborative programs for children at imminent risk of out-of-home placement and their families.
- Steuben County Public HealthminorPartnership for public health services coordination in Steuben County.
- Monroe CountycoreSkill Building program partnership with Monroe County for youth with mental health needs.
- Corning-Painted Post School DistrictcoreKids' Adventure Club childcare program operates in all six elementary schools within the district.
- WegmansmajorPremier sponsor of Pathways Inc Annual Fundraiser.
- Cross InsurancemajorPlatinum sponsor of Pathways Inc Annual Fundraiser.
- Chemung Canal Trust CompanymajorGold sponsor of Pathways Inc Annual Fundraiser and presenting sponsor of Trucks! Trucks! Trucks! event.
- Justice Center of the Southern TierminorProvides wrap-around services to victims of crime in one welcoming, trauma-informed setting as an additional service.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Pathways competitors and assessment
Company assessmentDirect peers
- Hillside Family of Agencies: Hillside is a NY-based non-profit human services organization providing child welfare, behavioral health, juvenile justice, and developmental disability services. It is directly comparable to Pathways in multi-program platform structure, Medicaid and county contract revenue model, and upstate NY service footprint.
- Berkshire Farm Center & Services for Youth: Berkshire Farm Center is a NY non-profit providing residential, foster care, and community-based services to at-risk youth. Directly comparable to Pathways' Therapeutic Foster Care and Children's HCBS programs, with similar county contract dependencies.
- The Arc New York: The Arc NY is a statewide non-profit federation providing intellectual and developmental disability services including residential, day habilitation, and community habilitation. Directly comparable to Pathways' OPWDD-certified programs and HCBS waiver services across overlapping NY counties.
- Cerebral Palsy Associations of New York State: CPNYS is a statewide non-profit network providing services for individuals with cerebral palsy and developmental disabilities, including residential, day, and community-based programs. Comparable to Pathways in OPWDD service delivery model and multi-program human services platform.
- Astor Services for Children & Families: Astor is a NY-based non-profit providing children's mental health, residential, and community-based services in the Hudson Valley and Bronx regions. Comparable to Pathways in residential services for emotionally disturbed youth and HCBS waiver programs for children.
- Services for the Underserved (SUS): SUS is a NYC-based non-profit providing housing, behavioral health, and developmental disability services. Comparable to Pathways in OPWDD/OMH program mix and Medicaid-funded service delivery, though operating primarily in NYC versus upstate NY.
- Samaritan Daytop Village: Samaritan Daytop Village is a large NY non-profit providing substance use treatment, behavioral health, and supportive housing across multiple counties. Comparable to Pathways in Medicaid/OMH-funded behavioral health services and county government contracting model.
- LifeTime Services (LifeStream): LifeStream is a non-profit providing residential, day, and community-based services for individuals with developmental disabilities in central/upstate NY. Comparable to Pathways in OPWDD service mix and Intermediate Care Facility operations.
- Lakeview Mental Health Services: Lakeview Mental Health Services is a NY non-profit providing outpatient mental health, residential, and care coordination services. Comparable to Pathways in OMH-licensed programs, care management, and county contract model.
Regional players
- Racker: Racker is a Finger Lakes region non-profit providing services for individuals with developmental disabilities, including preschool, day habilitation, and clinical services. Operates in overlapping geography with Pathways (Tompkins and surrounding counties) and competes for similar OPWDD and HCBS waiver clients.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Pathways social profiles
Digital presencePathways financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pathways leadership team
Management profileNumber of profiles
Profiles17 records
Pathways funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pathways M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pathways
What does Pathways do?
Pathways, Inc. is a not-for-profit human service organization that delivers integrated care coordination, residential, clinical, habilitation, childcare, and therapeutic foster care programs for children, adults, and families across 16 counties in New York State. Its core offerings cover intellectual and developmental disabilities, mental health, traumatic brain injury support, nursing home transition/diversion, home care, family support services, and before/after school childcare. Services are delivered through a six-division platform (Care Coordination, Childcare, Clinical Services, Community and Habilitation, Residential, and Therapeutic Foster Care) operating under a HIPAA-compliant hybrid entity model with electronic health records and telehealth capabilities.
Is Pathways a public or private company?
Pathways is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Pathways founded?
Pathways was founded in 1976. It employs 1,001 to 5,000 people.
Where is Pathways based?
Pathways is headquartered in Newyork, United Kingdom, in the Europe region.
How does Pathways make money?
Two revenue lines are on record. Government Contracts and Medicaid Funding is the primary driver. The others are donations and Fundraising.
Who are Pathways's main competitors?
Direct peers on record are Hillside Family of Agencies, Berkshire Farm Center & Services for Youth, The Arc New York, Cerebral Palsy Associations of New York State, Astor Services for Children & Families, Services for the Underserved (SUS), Samaritan Daytop Village, LifeTime Services (LifeStream) and Lakeview Mental Health Services. Racker is listed as a regional player.
Does Pathways have an API?
No public API is recorded for Pathways.
What industry is Pathways in?
Pathways's product category is Human Services. Its primary akta.pro industry code is BPAGACAG, Disability Services & Independent Living Support, with a secondary code of BPAGAEAC, Family & Parenting Support Services. Its NAICS code is 624190 and its SIC code is 8300.