iGrafx
iGrafx provides Process360 Live, an end-to-end process intelligence platform combining process mining, design, simulation, predictive analytics, and risk management for regulated industries. It serves Financial Services, Insurance, Healthcare, and Manufacturing enterprises via direct sales, partners, and Pia, its GenAI assistant.
- Company typePrivate
- Founded1991
- HeadquartersTualatin, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What iGrafx does
iGrafx is a private enterprise software company founded in 1991 and headquartered in Tualatin, Oregon, that sells an end-to-end process intelligence platform to regulated industries. The company's flagship product, Process360 Live, unifies process mining, process design (BPMN/VSM modeling), discrete-event process simulation, task mining, predictive analytics, and risk and compliance management in a single repository that connects processes to strategies, risks, controls, and personnel. The platform is differentiated by two patent-pending technologies, Concurrency Detection (for accurate representation of parallel process activities) and Process Explorer 360 (acquired from French process mining specialist Logpickr in January 2022), as well as by Pia, a GenAI-powered Process Intelligence Assistant that generates BPMN 2.0 compliant process diagrams from natural language or document inputs. More recently, iGrafx has introduced the Agentic Process Foundation, a four-level framework (Visibility, Prioritization, Context, Optimization) aimed at providing AI agents with the process context, governance, and guardrails needed to operate reliably in regulated environments.
iGrafx targets four primary verticals: Financial Services, Insurance, Healthcare, and Manufacturing, with named enterprise customers spanning BNP Paribas (banking), B. Braun (healthcare), US Bank (banking), DENSO (automotive), GoCardless (payments), UCB (pharma), SEFE Storage (energy), and Schnellecke Logistics (logistics). Secondary use-case segments include Shared Services organizations (Finance & Accounting, HR, Procurement) and a newer "AI-Driven Enterprises" segment built around the Agentic Process Foundation narrative. The company sells primarily through direct enterprise field sales (with "Book a Demo" and "Contact Sales" as primary calls-to-action) and inside sales supported by a 30-day free trial, complemented by a partner ecosystem of resellers and value-added resellers, including a strategic partnership with NTT DATA INTRAMART for the Japanese market.
Revenue derives from subscription-based licensing of the Process360 Live platform supplemented by professional services and training delivered through iGrafx University; pricing is quote-based for enterprise deployments and is not publicly disclosed. iGrafx is recognized as a Leader in The Forrester Wave: Process Intelligence Software, Q3 2025 and as a Leader in the QKS SPARK Matrix for Digital Twin of an Organization for four consecutive years (2022-2025). The company is privately held, with Banneker Partners disclosed as an investor (June 2021), and operates a transatlantic footprint with European operations centered on the former Logpickr office in Rennes, France.
iGrafx firmographics
Firmographics- Name
- iGrafx
- Legal name
- iGrafx, LLC
- Website
- https://igrafx.com
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- iGrafx provides Process360 Live, an end-to-end process intelligence platform combining process mining, design, simulation, predictive analytics, and risk management for regulated industries. It serves Financial Services, Insurance, Healthcare, and Manufacturing enterprises via direct sales, partners, and Pia, its GenAI assistant.
- Ownership category
- akta.pro rank
iGrafx industry classification
Industry- Product category
- Process Intelligence Software
- NAICS
- Custom Computer Programming Services (541511), Other Computer Related Services (541519)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Process & Case Management Low-Code Platforms (HDAEAKAE)
Keywords
Where iGrafx is headquartered
LocationHeadquarters
- HQ city
- Tualatin
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
iGrafx business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Process360 Live Platform Subscription: SaaS-based process intelligence platform licensed on subscription basis. Includes process mining, design, simulation, and optimization capabilities as an integrated suite.
- Professional Services & Training: iGrafx University provides hands-on training and certification programs for platform implementation and utilization.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
iGrafx product offering
Product offeringCore offering
iGrafx sells Process360 Live, an integrated end-to-end process intelligence platform that combines process mining, task mining, process mapping/design, BPM, discrete event simulation, predictive analytics, and risk management in a unified repository. The platform is sold as a subscription to enterprise customers in regulated industries and is extended by the Agentic Process Foundation framework and the GenAI-powered Pia assistant.
Product overview
iGrafx offers Process360 Live, a unified end-to-end process intelligence platform that combines process mining, business process management, process simulation, and predictive analytics capabilities. The platform integrates three core stages: Discover (process mining, task mining, and process mapping), Design (BPM, Pia AI assistant, process simulation), and Optimize (predictive analytics and process monitoring). The Agentic Process Foundation provides specialized AI-driven operations capabilities with four levels: Visibility, Prioritization, Context, and Optimization. iGrafx targets regulated industries (Financial Services, Insurance, Healthcare, Manufacturing) with solutions for Process Excellence, Risk & Compliance, Digital Transformation, and Shared Services Transformation. The company acquired Logpickr in 2022 to enhance process mining capabilities with patent-pending Process Explorer 360 technology.
Differentiator
Problem solved
Functional benefit
Brands
- Process360 Live: The end-to-end process intelligence platform integrating process mining, design and simulation.
- Pia (Process Intelligence Assistant)
Products and services
- Process360 Live
Quantifiable outcome
- Well-executed BPM projects can deliver 30-50% gains in productivity and improve customer satisfaction levels by 30%
- +4 more outcomes
Companies that use iGrafx
Customer profileNamed customers8 records
Segments6 records
Ideal customer profiles5 records
iGrafx technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability12 records
Feature6 records
iGrafx partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- LogpickrcoreProcess mining specialist based in Rennes, France acquired by iGrafx. Logpickr's Process Explorer 360 with patent-pending technology enhances iGrafx's Business Transformation Platform with advanced process mining capabilities for analyzing complex processes and reducing false variants.
- NTT DATA INTRAMARTcoreStrategic collaboration between iGrafx and NTT DATA INTRAMART mentioned in Process Orchestration Market analysis. NTT DATA INTRAMART is a Japanese enterprise software company and this partnership expands iGrafx's presence in the Japanese market.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
iGrafx competitors and assessment
Company assessmentDirect peers
- ProcessMaker: Low-code BPM and workflow automation platform with process-modeling, case-management, and orchestration capabilities. Directly comparable to iGrafx's Process360 Live for low-code process and case management.
- Software AG (ARIS): ARIS platform covers process mining, BPA, and process governance, closely mirroring iGrafx's integrated repository approach and regulated-industry compliance use cases.
- UiPath: Hyperautomation platform that includes process mining alongside RPA and orchestration. Competes with iGrafx on process discovery and increasingly on AI-process integration, especially where customers want a single automation suite.
- Celonis: Market-leading process-mining and process-intelligence platform. Directly competes with iGrafx's Process360 Live across process discovery, mining, and AI-driven process optimization, particularly in large enterprise accounts.
- SAP Signavio: SAP-owned process-intelligence suite (acquired 2023 from Signavio) covering process mining, modeling, and analysis. Closely overlaps with iGrafx's BPM, mining, and transformation use cases, and benefits from SAP ERP bundling.
- Bizagi: Low-code BPM and process-automation platform with modeling and orchestration tools. Highly comparable to iGrafx's BPM and digital-transformation capabilities for mid-market and global enterprises.
Broad incumbents
- Workday: Enterprise cloud platform with growing process- and AI-augmentation capabilities for finance, HR, and shared services. Adjacent competitor for shared-services transformation where iGrafx often competes.
- Pegasystems: Low-code application and BPM platform with Process AI for process intelligence. Overlaps with iGrafx in regulated industries and customer journey orchestration, particularly in banking and insurance.
- IBM Process Mining: Process-mining capability embedded in IBM's broader automation and data stack (Cloud Pak for Business Automation). Competes with iGrafx in large enterprise and regulated accounts where IBM's wider portfolio is a factor.
- Microsoft Power Automate Process Mining: Process-mining feature within Power Automate inside the Microsoft Power Platform. Bundling with M365, Teams, and Dataverse creates a default option for many enterprise buyers that can pressure iGrafx in mid-market deals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
iGrafx social profiles
Digital presenceiGrafx financial estimates
Financial estimateRevenue estimate
Valuation estimate
iGrafx leadership team
Management profileNumber of profiles
Profiles7 records
iGrafx subsidiaries and ownership
Company hierarchySubsidiaries1 record
iGrafx funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iGrafx M&A and investment
M&A and investmentM&A1 record
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iGrafx
What does iGrafx do?
iGrafx sells Process360 Live, an integrated end-to-end process intelligence platform that combines process mining, task mining, process mapping/design, BPM, discrete event simulation, predictive analytics, and risk management in a unified repository. The platform is sold as a subscription to enterprise customers in regulated industries and is extended by the Agentic Process Foundation framework and the GenAI-powered Pia assistant.
Is iGrafx a public or private company?
iGrafx is a private company. It is classified as private equity controlled and is currently operating.
When was iGrafx founded?
iGrafx was founded in 1991. It employs 51 to 100 people.
Where is iGrafx based?
iGrafx is headquartered in Tualatin, United States, in the North America region.
How does iGrafx make money?
Two revenue lines are on record. Process360 Live Platform Subscription is the primary driver. The others are professional Services & Training.
Who are iGrafx's main competitors?
Direct peers on record are ProcessMaker, Software AG (ARIS), UiPath, Celonis, SAP Signavio and Bizagi. Broad incumbents are Workday, Pegasystems, IBM Process Mining and Microsoft Power Automate Process Mining.
Does iGrafx have an API?
No public API is recorded for iGrafx.
What industry is iGrafx in?
iGrafx's product category is Process Intelligence Software. Its primary akta.pro industry code is HDAEAKAE, Process & Case Management Low-Code Platforms. Its NAICS code is 541511 and its SIC code is 7372.