ServicePower Technologies
ServicePower Technologies is a cloud-based, AI-powered field service management software provider serving enterprise organizations with complex blended workforces. Its platform manages scheduling, dispatch, work orders, contractor compliance, and Vision AI-driven quality control for Fortune 500 customers across appliances, insurance, telecom, and utilities.
- Company typePrivate
- Founded1994
- HeadquartersStockport, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What ServicePower Technologies does
ServicePower Technologies is a cloud-based, AI-powered field service management (FSM) software provider serving enterprise organizations, founded in 1994 and headquartered in McLean, Virginia. The platform is built around a patented proprietary simulated annealing process for technician scheduling and routing, and is extended by capability modules covering automated contractor dispatch, work order management, contractor reimbursement with real-time adjudication, customer self-service, mobile technician enablement, and Vision AI for computer vision in field operations. The architecture is designed for "blended" workforces — organizations managing a mix of directly employed and contracted technicians within a single unified system — and integrates with ERP, CRM, and IoT systems.
The business goes to market primarily through direct enterprise field sales, supported by a quote-based SaaS subscription model with annual billing cadence. Distribution is reinforced through the ServicePower Premier Network, a two-sided ecosystem of 222,000 vetted contractors and 4,000+ certified independent technicians across the US, Canada, and the UK, supplemented by strategic parts-distribution partnerships (notably Marcone Appliance Parts covering 300,000+ SKUs) and a managed services offering. The 2025 acquisition of PlusOne Solutions extended the platform into contractor compliance (background checks, license and insurance verification) for 79,000+ home services providers, and the Inveniam acquisition added Vision AI for telecom, utility, construction, and EV-charging use cases.
ServicePower's customer base is concentrated in Fortune 500 enterprises across appliances and consumer electronics (LG, Electrolux, GE Appliances, Hisense), insurance (AIG), industrial manufacturing (Siemens), telecommunications (Axione, XpFibre), property management (Home Assure), and home warranty. Revenue is generated primarily through SaaS subscriptions, with managed services and contractor compliance services as secondary streams. The company reports double-digit revenue growth for 2025 alongside its acquisitions and AI platform expansion, and maintains SOC 2 Type II compliance for five consecutive years.
ServicePower Technologies firmographics
Firmographics- Name
- ServicePower Technologies
- Legal name
- ServicePower, Inc.
- Website
- https://servicepower.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- ServicePower Technologies is a cloud-based, AI-powered field service management software provider serving enterprise organizations with complex blended workforces. Its platform manages scheduling, dispatch, work orders, contractor compliance, and Vision AI-driven quality control for Fortune 500 customers across appliances, insurance, telecom, and utilities.
- Ownership category
- akta.pro rank
ServicePower Technologies industry classification
Industry- Product category
- Field Service Management Software
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Facilities Support Services (561210)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Field Service Management (FSM) & Dispatch Platforms (HDAEALAM)
- akta.pro secondary industries
- Field Services & Onsite Support (Dispatch/Break-Fix) (BPAEAJAE), Field Force & Mobile Workforce Management (MWM) for T&D Operations (EUADAEAG), Workforce Mobility & Field Service Enablement (Mobile GIS, Work Mgmt, Dispatch) (EUAEANAK), Field Service Dispatch & Remote Troubleshooting (BPAAACAG)
Keywords
Where ServicePower Technologies is headquartered
LocationHeadquarters
- HQ city
- Stockport
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
ServicePower Technologies business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS / Cloud Platform Subscription: ServicePower operates as a cloud-based (SaaS) field service management platform, with revenue generated through software licensing subscriptions. Customers pay for access to the platform which includes scheduling, dispatch, mobile, and contractor management capabilities. This is the primary revenue stream for the company.
- Managed Services: ServicePower offers managed services to support platform deployment and ongoing operations, providing an additional service revenue stream alongside core software licensing.
- PlusOne Solutions Compliance Services: Following the June 2025 acquisition of PlusOne Solutions, ServicePower generates revenue from contractor compliance services including background checks, license verifications, and screening services for home services providers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise SaaS subscription — pricing available via direct sales quote |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
ServicePower Technologies product offering
Product offeringCore offering
ServicePower provides an AI-powered cloud-based field service management (FSM) platform that enables enterprise organizations to schedule, dispatch, manage, and reimburse both employed and contracted field service workforces from a unified system. The platform combines AI-driven schedule optimization, automated contractor dispatch, work order management, real-time contractor reimbursement, mobile technician enablement, customer self-service, Vision AI computer vision, and contractor compliance (PlusOne Solutions) into integrated workforce solutions for industries including appliances, insurance, telecommunications, utilities, home warranty, and property management.
Product overview
ServicePower offers the #1 AI-powered field service management (FSM) cloud platform for enterprise organizations. The platform is a unified system built around a core scheduling optimization engine using a patented proprietary simulated annealing process, extended by a modular architecture covering three workforce solution bundles — Employed Workforce, Contracted Workforce, and Blended Workforce — and multiple capability modules. Core modules include Schedule Optimization (AI-powered scheduling and dispatch for employed technicians), Dispatch (automated contractor ranking and assignment), Work Order Management, Contractor Reimbursement (real-time adjudication and fraud detection), Customer Self-Service Portal, Mobile Access, Analytics/KPI Dashboards, Vision AI (computer vision for field quality control), and Managed Services. The platform integrates with CRM, ERP, and IoT systems and connects to third-party parts catalogs (Marcone Appliance Parts, Encompass Simply Parts) for e-commerce-style parts procurement. PlusOne Solutions, an acquired company, adds a contractor compliance module with background screening APIs. ServicePower is the only FSM platform that manages both employed and contracted workforces within a single system, targeting enterprise customers in appliances, insurance, telecommunications, power/utilities, home warranty, and property management industries.
Differentiator
Problem solved
Functional benefit
Brands
- PlusOne Solutions: Contractor compliance and screening platform providing automated background checks, license verification, and compliance management for service providers
- Vision AI
- ServicePower Premier Network
- ServicePower HUB
Products and services
- ServicePower FSM Platform AI-powered cloud-based field service management platform enabling enterprise organizations to manage contracted and employed workforces. The only platform that seamlessly manages both employed and contracted workforces (blended workforce) from a unified system, integrating scheduling, dispatch, work orders, customer self-service, contractor management, and payment processing.
- Employed Workforce Solution FSM solution bundle for organizations managing a directly employed field service team. Includes customer self-service, scheduling, mobile access, analytics, Vision AI, and work order management capabilities.
- Contracted Workforce Solution FSM solution bundle for managing third-party contracted field technicians. Includes automated dispatch, contractor reimbursement, and PlusOne Solutions contractor compliance management.
- Blended Workforce Solution FSM solution bundle for managing both employed and contracted workers within a single unified platform. ServicePower positions this as the only solution that truly and seamlessly defines, deploys, and manages both workforce types together.
- Vision AI Standalone computer vision AI solution for field operations quality control and automated image analysis. Processes field-captured images to detect defects, verify work quality, and analyze fiber optic, utility, and telecommunications infrastructure. IDC-recognized Spotlight product helping service organizations improve accuracy and efficiency (e.g., 10K images/hour, 46% drop in incident tickets at Axione).
- Managed Services Managed service offering that extends ServicePower's FSM capabilities with professional management, enabling organizations to outsource field service operations management to ServicePower's team.
- PlusOne Solutions Contractor compliance platform offering automated background screening, compliance verification, and credential management for 79,000+ home services providers. Includes contractor management APIs, compliance login portal, and background check ordering through an API.
- ServicePower Premier Network Vetted contractor network providing access to 4,000+ certified independent service technicians across the US, Canada, and UK for organizations needing to scale service coverage and capacity.
Quantifiable outcome
- 35% reduction in travel times
- +13 more outcomes
Companies that use ServicePower Technologies
Customer profileNamed customers10 records
Segments9 records
Ideal customer profiles3 records
ServicePower Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability9 records
Feature8 records
ServicePower Technologies partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and secondary.
- Marcone Appliance Parts (mSupply)coreStrategic partnership announced December 11, 2025, integrating Marcone's extensive parts inventory (300,000+ parts) with ServicePower's AI-driven platform. This gives 13,000+ service companies using ServicePower immediate access to Marcone's parts catalog for warranty jobs, boosting first-time fix rates and reducing return visits. Marcone, a division of mSupply, maintains a nationwide network of distribution centers ensuring rapid parts delivery across the US. The collaboration enhances operational capabilities and delivery speed in the appliance repair industry.
- PlusOne Solutions, Inc.coreServicePower acquired PlusOne Solutions in June 2025 to deliver integrated field service management and contractor compliance solutions. PlusOne provides automated compliance platform with background checks, license verification, and screening for over 79,000 home services providers. The acquisition deepens ServicePower's contractor management capabilities and adds compliance as a differentiated feature. PlusOne Solutions is headquartered at 12605 Challenger Parkway, Suite 100, Orlando, FL 32826.
- InveniamcoreServicePower acquired Inveniam in May 2025, revolutionizing field service management with Vision AI technology. Inveniam's computer vision capabilities were integrated into ServicePower's platform to deliver AI-powered visual inspection and quality control in field operations, supporting telecommunications, utilities, construction, and EV-charging industries.
- XpFibresecondaryXpFibre, the largest alternative FTTH infrastructure wholesale operator in France (majority owned by Altice), partnered with ServicePower to enhance fibre optic infrastructure using Vision AI for automated quality control and network inspection across their French operations.
- Encompass Simply PartssecondaryServicePower and Encompass Simply Parts partnered to provide streamlined parts ordering capabilities. ServicePower became the first FSM platform to centralize parts and service availability for optimized repair and maintenance, integrating Encompass's parts catalog into the platform.
- TK ElevatorsecondaryTK Elevator selected ServicePower to transform its field service management systems and elevate customer experiences. TK Elevator, a major elevator and escalator manufacturer, uses ServicePower's FSM platform to optimize its field service operations.
- AxionesecondaryAxione, a French telecom infrastructure provider, partnered with ServicePower (through its Vision AI solution) for fibre optic network management. The deployment achieved 10K image analysis per hour, 46% drop in incident tickets, and saved over 20,000 engineer hours per year, demonstrating the effectiveness of Vision AI for telecom field operations.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
ServicePower Technologies competitors and assessment
Company assessmentBroad incumbents
- Oracle Field Service: Oracle Field Service (formerly TOA Technologies) is a broad-incumbent FSM solution sold with the Oracle CX and ERP cloud suites. Competes with ServicePower for enterprise FSM deals, particularly where Oracle ERP is already deployed.
- Microsoft Dynamics 365 Field Service: Microsoft Dynamics 365 Field Service is a broad-incumbent FSM offering bundled with Dynamics 365 CE/ERP, targeting enterprises already standardized on the Microsoft stack. Directly competes with ServicePower in scheduling, dispatch, and resource optimization for enterprise customers.
Direct peers
- IFS: IFS provides enterprise FSM and asset-management software for industries such as aerospace, energy, utilities, and manufacturing. Closely comparable to ServicePower in addressing complex, asset-heavy field service operations at the enterprise tier.
- ServiceNow: ServiceNow offers a native Field Service Management application as part of its enterprise NOW platform, targeting the same Fortune 500 customers with scheduling, dispatch, and mobile workforce capabilities. It is ServicePower's most direct enterprise competitor, leveraging a vastly larger installed base and R&D budget.
- PTC (ServiceMax): ServiceMax, owned by PTC, is an enterprise FSM platform focused on complex asset and equipment service for manufacturing, energy, and medical-device customers. Comparable to ServicePower's appliance and telecom deployments with similar complexity of work-order, asset, and parts workflows.
- Salesforce (Field Service): Salesforce Field Service (originally ClickSoftware) provides scheduling, optimization, and mobile workforce management, integrated with the Salesforce CRM and Customer 360 platform. Highly comparable to ServicePower's enterprise FSM capabilities, with stronger CRM-native integration and a much larger parent ecosystem.
- ClickSoftware (Salesforce-owned): ClickSoftware was acquired by Salesforce and powers Salesforce Field Service, with deep roots in optimization-based scheduling and dispatch. Highly comparable to ServicePower's patented scheduling engine and target verticals like utilities and telecom.
Emerging players
- Jobber: Jobber is an FSM and CRM platform for small home-services businesses, including HVAC, plumbing, and electrical. Comparable to the contracted-workforce segment of ServicePower's customer base, but at a much smaller scale and price point.
- WorkWave: WorkWave offers FSM and route-optimization software for field-service businesses in pest control, lawn care, and home services. Adjacent to ServicePower's PlusOne Solutions and contracted-workforce focus, but targeting SMB and mid-market rather than Fortune 500 enterprise.
Regional players
- Trimble Viewpoint: Trimble's FSM-adjacent solutions target construction, utilities, and field-oriented industries with workforce management and asset tracking. Comparable to ServicePower in utilities and building-technologies verticals, with strength in North American construction.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
ServicePower Technologies social profiles
Digital presenceServicePower Technologies compliance and trust
Trust signalCompliance3 records
ServicePower Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
ServicePower Technologies leadership team
Management profileNumber of profiles
Profiles7 records
ServicePower Technologies subsidiaries and ownership
Company hierarchySubsidiaries2 records
ServicePower Technologies funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ServicePower Technologies M&A and investment
M&A and investmentM&A5 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ServicePower Technologies
What does ServicePower Technologies do?
ServicePower provides an AI-powered cloud-based field service management (FSM) platform that enables enterprise organizations to schedule, dispatch, manage, and reimburse both employed and contracted field service workforces from a unified system. The platform combines AI-driven schedule optimization, automated contractor dispatch, work order management, real-time contractor reimbursement, mobile technician enablement, customer self-service, Vision AI computer vision, and contractor compliance (PlusOne Solutions) into integrated workforce solutions for industries including appliances, insurance, telecommunications, utilities, home warranty, and property management.
Is ServicePower Technologies a public or private company?
ServicePower Technologies is a private company. It is classified as venture growth investor backed and is currently operating.
When was ServicePower Technologies founded?
ServicePower Technologies was founded in 1994. It employs 51 to 100 people.
Where is ServicePower Technologies based?
ServicePower Technologies is headquartered in Stockport, United Kingdom, in the Europe region.
How does ServicePower Technologies make money?
Three revenue lines are on record. SaaS / Cloud Platform Subscription is the primary driver. The others are managed Services and plusOne Solutions Compliance Services.
Who are ServicePower Technologies's main competitors?
Broad incumbents on record are Oracle Field Service and Microsoft Dynamics 365 Field Service. Direct peers are IFS, ServiceNow, PTC (ServiceMax), Salesforce (Field Service) and ClickSoftware (Salesforce-owned). Emerging players are Jobber and WorkWave. Trimble Viewpoint is listed as a regional player.
Does ServicePower Technologies have an API?
Yes. PlusOne Solutions, a ServicePower company, exposes APIs for contractor compliance workflows including background check ordering. ServicePower's FSM platform integrates across CRM, ERP, and IoT systems generally. The PlusOne Solutions APIs are listed under Resources in the main navigation (PlusOne Solutions APIs), indicating developer-facing endpoints. Developer documentation is at www.servicepower.com/plusone-solutions-api.
What industry is ServicePower Technologies in?
ServicePower Technologies's product category is Field Service Management Software. Its primary akta.pro industry code is HDAEALAM, Field Service Management (FSM) & Dispatch Platforms, with a secondary code of BPAEAJAE, Field Services & Onsite Support (Dispatch/Break-Fix). Its NAICS code is 541511 and its SIC code is 7372.