WorkWave
- Company typePrivate
- Founded1982
- HeadquartersHolmdel, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
WorkWave firmographics
Firmographics- Name
- WorkWave
- Legal name
- WorkWave LLC
- Website
- https://workwave.com
- Company type
- Private
- Founded year
- 1982
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
WorkWave industry classification
Industry- Product category
- Field Service Management Software
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Management Services (8741), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Field Service CRM (Dispatch, Scheduling & Mobile Service) (HDAEAFAL)
- akta.pro secondary industries
- Field Services & Onsite Support (Dispatch/Break-Fix) (BPAEAJAE), Onsite/Field IT Support Services (BPAEABAC)
Keywords
Where WorkWave is headquartered
LocationHeadquarters
- HQ city
- Holmdel
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
WorkWave business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Others
Revenue model
- SaaS Software Subscriptions: WorkWave generates the majority of its revenue through recurring SaaS subscriptions for its field service software platforms (PestPac, RealGreen, WinTeam, RouteManager, Lighthouse, Timegate+, Hire). Customers pay recurring subscription fees for access to the platform, typically on a per-seat or per-branch basis, with pricing varying by software tier and number of users.
- Fintech / Payment Processing: Integrated payment solutions including credit card processing, SMS payments, buy-now-pay-later financing, and earned wage access generate transaction-based revenue. Payment processing is embedded directly into WorkWave's software platforms, eliminating manual reconciliation for customers.
- Data & Analytics Upsell: Wavelytics Decision Intelligence and Data Factory are offered as add-on analytics layers to base software subscriptions, creating upsell and expansion revenue within the existing customer base.
- TaskEasy (Automated Field Service Marketplace): An automated field service marketplace connecting service businesses with customers, potentially generating marketplace-style revenue through lead referrals or transaction take rates.
- Print & Digital Marketing Services: WorkWave offers targeted print campaigns and marketing services through WorkWave Print Marketing, generating additional service revenue.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | WorkWave Service - pricing varies by tier and configuration |
Go-to-market motion4 records
Distribution channels7 records
Marketing channels7 records
WorkWave product offering
Product offeringCore offering
WorkWave sells verticalized SaaS field service management software for mobile service businesses, combining CRM, ERP, scheduling, routing, billing, payment processing, AI-powered analytics, and fintech tools in a single platform. Its three flagship products—PestPac, RealGreen, and WinTeam—serve pest control, lawn care/landscaping, and commercial cleaning/security/facilities management respectively, with add-on modules (Wavelytics, WAIve, RouteManager, Hire, Lighthouse, Timegate+, WorkWave Fintech, TaskEasy, Print Marketing) layered on top.
Product overview
WorkWave offers a comprehensive field service software platform serving mobile service companies across multiple verticals including pest control, lawn care, landscaping, commercial cleaning, security guard, tree service, snow removal, and delivery management. The platform operates as a multi-product ecosystem centered on three core software brands: PestPac (pest control), RealGreen (green industry/lawn care), and WinTeam (cleaning and security). These are supplemented by add-on modules including Wavelytics (AI-powered business/decision intelligence), WAIve (proprietary AI optimization platform), RouteManager (route optimization), WorkWave Fintech (payments and financial services), Hire by WorkWave (applicant tracking), TaskEasy (field service marketplace), Lighthouse (mobile workforce management), Timegate+ (workforce management), and Print Marketing. A Routing Engine API enables developer access to route optimization capabilities. The architecture combines vertical-specific core products with shared AI/analytics capabilities (WAIve, Wavelytics) and cross-cutting fintech and workforce tools to serve the complete operational needs of field service businesses.
Differentiator
Problem solved
Functional benefit
Brands
- PestPac: Leading Pest Control Software - comprehensive field service management solution for pest control companies.
- RealGreen
- WinTeam
- Lighthouse
- Timegate+
- RouteManager
- Wavelytics
- WAIve
- TaskEasy
- Hire by WorkWave
- WorkWave Fintech
- Routing Engine
Products and services
- PestPac Leading field service software for pest control companies, providing CRM, scheduling, routing, billing, payment processing, and a fully integrated door-to-door sales engine. Designed for pest control operators of all sizes, from SMB to enterprise.
- RealGreen Green industry software for lawn care, landscaping, and pest control businesses, providing CRM, service management, marketing solutions, and Wavelytics analytics integration for green service operators.
- WinTeam Industry-specific ERP for cleaning, janitorial, security, and facilities management service providers, offering comprehensive business management including scheduling, billing, HR, payroll, compliance, and multi-branch reporting.
- Wavelytics Decision Intelligence AI-powered decision intelligence and business intelligence platform delivering prescriptive insights via dynamic dashboards, performance scorecards, proactive alerts, and a natural-language AI orchestrator for pest control, lawn care, cleaning, and security operators.
- WAIve AI Platform Proprietary AI-powered optimization platform that turns field service software into active decision-making partners, featuring autonomous agents (WAIve Teammates), overnight schedule optimization, real-time daytime assistance, predictive intelligence, and a natural-language "Ask WAIve" interface.
- RouteManager
- Routing Engine API Route optimization API that enables developers to integrate WorkWave's routing and scheduling capabilities into external systems and custom applications, available as a standalone product under the RouteManager line.
- WorkWave Fintech Financial technology tools for service businesses including PCI DSS-compliant credit card processing, SMS payments, earned wage access, buy-now-pay-later financing, and payroll integration embedded within PestPac, RealGreen, and WinTeam.
- Hire by WorkWave Applicant tracking system designed for field service companies, providing recruitment, candidate management, and hiring workflow automation.
- TaskEasy Automated field service marketplace connecting service businesses with new residential customers through digital marketing and lead generation for lawn care and field services.
- Lighthouse Mobile workforce management solution enabling real-time communication, task assignment, and performance tracking for field service technicians.
- Timegate+ All-in-one workforce management software providing timekeeping, scheduling, and HR management capabilities for service industry employees.
- Print Marketing Targeted print marketing campaigns and materials designed for service businesses to reach potential customers through direct mail and promotional content.
Quantifiable outcome
- Up to 50% revenue growth and 85% operational efficiency gains for businesses using integrated payment solutions
- +4 more outcomes
Companies that use WorkWave
Customer profileNamed customers14 records
Segments8 records
Ideal customer profiles5 records
WorkWave technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability10 records
Feature11 records
WorkWave partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- SpringGreen FranchisecoreSpringGreen Franchise is a technology partner of WorkWave, actively strengthening its technology systems and strategic partnerships through WorkWave's platform and annual Beyond Service Customer Conference. The partnership supports franchise owner growth and operational efficiency as SpringGreen enters its 50th year of service.
- Voice for PestminorVoice for Pest has an established partnership with WorkWave spanning many years, providing marketing and channel support to WorkWave's customer base. The partnership has enabled Voice for Pest to elevate its services and increase market share.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
WorkWave competitors and assessment
Company assessmentBroad incumbents
- ServiceNow Field Service Management: ServiceNow FSM is part of the broader ServiceNow platform targeting large enterprise service operations. Comparable to WorkWave's enterprise cleaning/security (TEAM Software) segment, with deep AI/automation (NowAssist) and strong cross-sell into ITSM, customer service, and ERP workflows.
- Salesforce Field Service: Salesforce Field Service is an enterprise-grade FSM offering within the Salesforce platform, providing dispatch, scheduling, and mobile workforce management. As a broad CRM incumbent, it competes with WorkWave's enterprise WinTeam/TEAM Software segment and brings deep AI (Einstein) capabilities that may pressure WorkWave's WAIve positioning.
- ServiceMax (a PTC business): ServiceMax, owned by PTC, is an enterprise field service management platform focused on asset-intensive industries (manufacturing, energy, medical devices). Comparable to WorkWave's enterprise segment with AI-driven scheduling, predictive maintenance, and mobile workforce capabilities, though skewed to industrial vs. commercial service verticals.
Direct peers
- ServiceTitan: ServiceTitan is a leading field service management SaaS platform for commercial and residential contractors, with deep vertical specialization across trades including plumbing, HVAC, and electrical. Direct competitor to WorkWave in the FSM space with comparable end-to-end CRM, scheduling, dispatch, and fintech capabilities.
- Housecall Pro: Housecall Pro is a field service management platform targeting home service businesses with a self-serve, mobile-first GTM. Directly comparable to WorkWave in SMB field service workflows (scheduling, dispatch, payments) and increasingly competitive in pest, lawn, and cleaning verticals.
- Jobber: Jobber provides field service management software for small home service businesses (cleaning, landscaping, HVAC, pest control). Competes directly with WorkWave in the SMB segment of lawn care, cleaning, and related service verticals, with transparent pricing and self-serve onboarding.
Emerging players
- SingleOps: SingleOps is a field service management platform for green industry businesses (lawn care, landscaping, tree care, irrigation). Directly comparable to WorkWave's RealGreen offering and competes for the same SMB and mid-market lawn/landscape operators.
- FieldAware: FieldAware is a field service management platform for mid-market service organizations across multiple verticals (HVAC, plumbing, pest, facilities). Comparable to WorkWave in the mid-market segment with scheduling, dispatch, and mobile workforce capabilities.
- Vonigo: Vonigo is a cloud-based field service management platform for franchise and multi-location service businesses (cleaning, security, pet care). Comparable to WorkWave's WinTeam/TEAM Software offering in the commercial cleaning and facilities management segment.
- Aspire Software: Aspire Software is a vertical SaaS platform for the green industry (lawn care, landscaping, snow removal). Directly comparable to WorkWave's RealGreen platform, with overlapping customer base in lawn care and landscaping service businesses.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
WorkWave social profiles
Digital presenceWorkWave compliance and trust
Trust signalCompliance6 records
WorkWave financial estimates
Financial estimateRevenue estimate
Valuation estimate
WorkWave leadership team
Management profileNumber of profiles
Profiles11 records
WorkWave subsidiaries and ownership
Company hierarchySubsidiaries14 records
WorkWave funding detail
Funding detailFunding overview
Funding rounds6 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
WorkWave M&A and investment
M&A and investmentM&A10 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about WorkWave
What does WorkWave do?
WorkWave sells verticalized SaaS field service management software for mobile service businesses, combining CRM, ERP, scheduling, routing, billing, payment processing, AI-powered analytics, and fintech tools in a single platform. Its three flagship products—PestPac, RealGreen, and WinTeam—serve pest control, lawn care/landscaping, and commercial cleaning/security/facilities management respectively, with add-on modules (Wavelytics, WAIve, RouteManager, Hire, Lighthouse, Timegate+, WorkWave Fintech, TaskEasy, Print Marketing) layered on top.
Is WorkWave a public or private company?
WorkWave is a private company. It is classified as corporate owned and is currently operating.
When was WorkWave founded?
WorkWave was founded in 1982. It employs 501 to 1,000 people.
Where is WorkWave based?
WorkWave is headquartered in Holmdel, United States, in the North America region.
How does WorkWave make money?
Five revenue lines are on record. SaaS Software Subscriptions are the primary driver. The others are fintech / Payment Processing, data & Analytics Upsell, taskEasy (Automated Field Service Marketplace) and print & Digital Marketing Services.
Who are WorkWave's main competitors?
Broad incumbents on record are ServiceNow Field Service Management, Salesforce Field Service and ServiceMax (a PTC business). Direct peers are ServiceTitan, Housecall Pro and Jobber. Emerging players are SingleOps, FieldAware, Vonigo and Aspire Software.
Does WorkWave have an API?
Yes. WorkWave offers a Routing Engine API that provides route optimization capabilities. This API enables businesses to integrate WorkWave's routing and scheduling functionality into their own systems and applications. The routing engine is available as a standalone product under the RouteManager product line. Developer documentation is at www.route-manager.com/routing-engine.
What industry is WorkWave in?
WorkWave's product category is Field Service Management Software. Its primary akta.pro industry code is HDAEAFAL, Field Service CRM (Dispatch, Scheduling & Mobile Service), with a secondary code of BPAEAJAE, Field Services & Onsite Support (Dispatch/Break-Fix). Its NAICS code is 54151 and its SIC code is 8741.