Molokai Community Federal Credit Union

What Molokai Community Federal Credit Union does

Molokai Community Federal Credit Union (Molokai Community FCU; DBA "Molokai CU") is a federally chartered, member-owned financial cooperative credit union (charter #7471) headquartered in Kaunakakai, Hawaii, serving the Island of Molokai since its approval on October 9, 1951. The credit union is regulated by the National Credit Union Administration (NCUA), insured by the National Credit Union Share Insurance Fund (NCUSIF), and holds Equal Housing Lender status from HUD. As of the most recent public statements it serves over 4,000 members (the homepage cites 3,900+) across a charter-defined field of membership covering persons who live, work, worship, or attend school on the island, plus businesses, immediate family/household members, retirees, and community organizations.

The product portfolio consists of deposit accounts (Regular Share, Share Draft checking, Subsidiary Share, Christmas Club, Share Certificates up to 5 years, and IRA accounts) and a consumer-lending book that includes unsecured signature loans (APR as low as 7.24%), solar loans (5.24%), new and used auto loans (3.24% / 3.74%), shared- and certificate-secured loans, and unsecured home advance loans up to $20,000. Home loans are originated through a referral partnership with CU Mortgage (CUNA Mortgage). Digital services are delivered through a third-party vendor stack: an Omnicommander-powered website, web-based online banking on mobicint.net, and a native iOS/Android mobile app on the CMC Flex platform (Apple id1489383916, Google Play com.cmcflex.ftmobile.mol) with Remote Deposit Capture. Insurance is a non-underwritten distribution layer — TruStage Life/Auto & Home/AD&D (underwritten by CMFG Life, including a no-cost $2,000 AD&D policy) and Farmers Insurance Hawaii hurricane, flood, and auto coverage via Hawaii Insurance Consultants through the Hawaii Credit Union League (HCUL). Debt Protection is supplied by CUNA Mutual Group.

The business model is the standard member-owned cooperative framework: revenue is generated primarily from the net interest spread between loan yields and dividends paid on share, share draft, IRA, and share certificate balances, supplemented by published service charges and referral/origination commissions from insurance and mortgage partners. Distribution is anchored by two physical branches (Kaunakakai Main Branch at 135 Puali Place and Ho'olehua Branch at 69-L Puupeelua Avenue), in-person and phone-based member servicing (local 808-553-5328, toll-free 877-727-5328), and the digital channels noted above. The go-to-market motion is community-led on a single island: word-of-mouth, local branch presence, an annual membership meeting at Mitchell Pauole Center, and cross-promotion with HCUL and insurance partners. The institution received a $2,478,839 award from the U.S. Treasury CDFI Fund on April 10, 2023, signaling its certified CDFI status and use of federal program capital to support its lending mission.

Name

Molokai Community Federal Credit Union

Legal name

Molokai Community Federal Credit Union

Website

https://molokaicommunityfcu.com

Company type

Private

Founded year

1951

Operating status

Operating

Headcount range

1–10 employees

Short description

Molokai Community Federal Credit Union is a federally chartered, NCUA-insured, member-owned cooperative credit union (charter #7471) serving over 4,000 members on the Island of Molokai, Hawaii since 1951 with deposit accounts, consumer loans, digital banking, and partner-distributed insurance through two local branches.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Credit Unions (52213), Credit Unions (522130)

SIC

Savings Institution, Federally Chartered (6035)

akta.pro primary industry

Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)

akta.pro secondary industry

Cooperative Banks (Member-Owned Commercial/Retail) (FSABAEAF)

Keywords

• Retail banking services
• Consumer lending products
• Deposit accounts
• Mobile banking services
• Credit union lending

Headquarters

HQ city

Kaunakakai

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Interest Income on Consumer Loans: Primary revenue stream from interest charged on personal signature loans (APR as low as 7.24%), solar loans (as low as 5.24%), new auto loans (as low as 3.24%), used auto loans (as low as 3.74%), shared-secured and certificate-secured loans, and unsecured home advance loans (max $20,000, up to 6 years).
2. Net Interest Spread on Deposits: Earnings from the spread between loan yields and dividend rates paid on member share, share draft, Christmas Club, IRA, and share certificate accounts (e.g., 6-month CD at 1.00% APY, 1-year 1.50%, 2-year 2.00%, 3-year 2.50%, 4&5-year 3.00%; Regular Share 0.10%, IRA 0.50%).
3. Account Fees and Service Charges: Revenue from published 'Rates & Service Charges' for share, share draft, and share certificate accounts (e.g., minimum balance requirements, overdraft protection, ATM card issuance, miscellaneous service charges).
4. Insurance Referral / Distribution Commissions: Referral commissions and distribution fees from insurance partners TruStage (Life, Auto & Home, AD&D — issued by CMFG Life), Farmers Insurance Hawaii, and Hawaii Insurance Consultants (hurricane, flood, auto).
5. Home Loan Referral / Origination: Referral/loan officer commissions from CU Mortgage (CUNA Mortgage) for home purchase, refinance, first-time home buyer, and home equity products processed via mortgages.cumortgage.net.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels8 records

Core offering

Molokai Community Federal Credit Union is a member-owned financial cooperative that provides retail banking and consumer lending services to residents of the Island of Molokai, Hawaii. Its core offering consists of deposit accounts (Regular Share, Share Draft, Subsidiary Share, Christmas Club, Share Certificates, IRA), consumer loans (signature, solar, new/used auto, unsecured home advance, and home loans via CU*Mortgage), digital banking (online and mobile app with remote deposit capture), and member-distributed insurance products (TruStage Life/Auto/Home/AD&D and Farmers Hawaii hurricane/flood/auto).

Product overview

Molokai Community Federal Credit Union (Molokai Community FCU) operates a single integrated member financial services portfolio rather than a multi-product SaaS platform. The core offering consists of deposit accounts (Regular Share, Share Draft checking, Subsidiary Share, Christmas Club, Share Certificates, and IRA) and consumer lending products (Personal, Solar, New/Used Auto, Unsecured Home Advance, and Home Loans delivered via CU*Mortgage). Layered on top are member digital services including Online Banking (mobicint), a Mobile Banking app (cmcflex) with Remote Deposit Capture, Direct Deposit, and Financial Calculators. Optional add-on modules include Debt Protection (CUNA Mutual Group) and TruStage insurance offerings (Life, Auto & Home, AD&D), plus Farmers Insurance Hawaii hurricane/flood/auto coverage. Federally chartered under NCUA and serving Molokai, Hawaii since 1951 with over 4,000 members.

Differentiator

Problem solved

Functional benefit

Products and services

• Regular Share (Savings) Account

Quantifiable outcome

• Average savings of $435 on auto insurance reported by new policyholders who switched to Farmers Insurance Hawaii (Nov 1, 2020 – Nov 1, 2021), accessible to Molokai Community FCU members through the credit union's HCUL partnership.
• +1 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature6 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• TruStage Insurance Agency, LLCcoreGTM or Marketing PartnerExclusive insurance partner for Molokai Community FCU members. Offers TruStage Life Insurance, TruStage Auto & Home Insurance Program, and a no-cost $2,000 TruStage Accidental Death & Dismemberment (AD&D) policy (with up to $300,000 in additional AD&D available). Issued/underwritten by CMFG Life Insurance Company. Members access via dedicated credit-union phone lines (1-855-612-7909 for Life, 1-855-483-2149 for Auto & Home) and the TruStage website.
• CMFG Life Insurance CompanycoreOEM/ Whitelabel/ Licensing PartnerUnderwrites the TruStage Life Insurance and AD&D policies distributed to Molokai Community FCU members through TruStage Insurance Agency. The AD&D coverage is paid for by the credit union up to $2,000 per member.
• Farmers Insurance HawaiicoreChannel Partner/ Reseller/ DistributorProvides hurricane, flood, and auto insurance to Hawaii credit union members through a partnership with the Hawaii Credit Union League (HCUL). Members calling the dedicated credit union line (1-800-515-1023) can access special rates and priority service. Others switching to Farmers Hawaii saved an average of $435 on auto insurance (Nov 2020–Nov 2021). Accessible via farmershawaii.com/partners/hcul.
• Hawaii Insurance Consultants, Ltd.minorChannel Partner/ Reseller/ DistributorSister company of Farmers Insurance Hawaii. Places hurricane and flood insurance for Hawaii credit union members through the HCUL partnership; members who purchase through them receive a discount on Farmers Hawaii auto insurance.
• 21st Century Centennial Insurance CompanyminorOEM/ Whitelabel/ Licensing PartnerUnderwrites the Farmers Hawaii Auto Insurance policies offered to Molokai Community FCU members through the HCUL/Farmers Hawaii distribution channel.
• Hawaii Credit Union League (HCUL)coreStrategic or Co-development PartnerState trade association through which Molokai Community FCU accesses legislative updates, advocacy against anti-credit-union legislation/bankers' lawsuits, and group insurance partnerships (Farmers Hawaii). Linked as hcul.org on the credit union's 'Who We Are' page.
• CU Mortgage (CUNA Mortgage)coreImplementation/ SI/ Consulting PartnerHandles home loan origination for Molokai Community FCU members via mortgages.cumortgage.net. Provides Home Loans, Check Rates, Get a Quote, Apply for a Mortgage, First-Time Home Buyer, Buying a Home, Refinancing, Loan Programs, and Contact a Loan Officer flows referenced from the credit union's loan page.
• OmnicommandercoreTechnology or IntegrationProvides the credit union's website and digital platform — the homepage is labeled 'Powered By: OMNICOMM NDER' with a link to omnicommander.com. Likely also powers the mobicint.net/mol online banking front-end used for member login and enrollment.
• CUNA Mutual GroupminorOEM/ Whitelabel/ Licensing PartnerProvider of Molokai Community FCU's Debt Protection product (voluntary loan-payment protection), referenced by form DPGAP-0813-3328, © CUNA Mutual Group 2014.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Maui County Federal Credit Union: Hawaii-based community federal credit union serving Maui County residents with deposits, consumer loans, and digital banking. Closest direct analog as a Neighbor Island community FCU of similar scale and mission.
• Big Island Federal Credit Union: Community credit union serving the Big Island of Hawaii, offering deposits, consumer loans, and digital banking to a defined island-based field of membership. Direct peer in mission and structure as another Neighbor Island community FCU.
• Garden Island Federal Credit Union: Community credit union chartered for Kauai, providing retail deposits, loans, and digital banking to a single-island field of membership. Functionally parallel to Molokai Community FCU as an outer-island community credit union.
• Lanai Federal Credit Union: Very small community credit union serving the Island of Lanai. Direct peer in scale and structure — a single-island community FCU with a tightly defined local field of membership.

Broad incumbents

• Hawaii State Federal Credit Union: Largest Hawaii credit union, headquartered in Honolulu with statewide branch and ATM coverage. Broad incumbent with overlapping product set (deposits, consumer/mortgage loans) but a much wider field of membership and significantly larger asset base.
• Hawaii Federal Credit Union: Hawaii-based credit union with a broader geographic field of membership across Oahu. Broad incumbent offering overlapping retail banking and lending products with greater scale and product breadth than Molokai Community FCU.
• First Hawaiian Bank: Largest Hawaii-headquartered bank with statewide branch coverage including Neighbor Islands. Broad incumbent that competes for Molokai deposits and loans through digital channels and indirect presence.
• Bank of Hawaii: Major Hawaii-headquartered commercial bank with statewide and Pacific-region operations. Broad incumbent competing for retail deposits and consumer loans on Neighbor Islands through digital and ATM channels.
• HawaiiUSA Federal Credit Union: Hawaii-based community-chartered credit union with statewide field of membership and multiple branches. Competes for Molokai-affiliated members who work or attend school off-island, providing an indirect competitive presence.

Others

• CUNA Mutual Group: Credit-union industry service and insurance provider that supplies Molokai Community FCU's debt protection product (DPGAP-0813-3328) and underwrites TruStage/CMFG Life insurance distributed to members. Adjacent ecosystem enabler rather than a direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/MolokaiCommunityFCU
• LinkedInlinkedin.com/company/molokai-community-federal-credit-union

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Molokai Community Federal Credit Union