What OnLogistics does

OnLogistics (legal entity: On Logistics Ltd) is a UK-headquartered third-party logistics (3PL) provider founded in 2004 that delivers end-to-end B2B and B2C/D2C order fulfilment to e-commerce, retail, and industrial customers. The company's core services include B2C fulfilment, B2B and omnichannel fulfilment, parcel/pallet/same-day distribution, kitting and value-added assembly, returns management, and tiered customer-service support, all anchored by a proprietary cloud-based Warehouse Management System (WMS) and customer portal developed in-house, with 60+ pre-built integrations to webshops, marketplaces, and major parcel carriers (Royal Mail, DPD, Evri, DX, DHL, Parcel Force) and order sync every 30 seconds.

The company operates a tri-continental footprint: a ~100,000 sq ft UK headquarters and fulfilment centre in Solihull, West Midlands, a European facility in Heinenoord (Rotterdam area, Netherlands), and a network of five warehousing facilities across the United States and Canada. It maintains its own vehicle fleet for same-day UK transport, holds UK industry accreditations (Fulfilment House Due Diligence Scheme approval, UKWA contract conditions, RHA/CMR conditions of carriage, GDPR compliance), and serves verticals including e-commerce/D2C, retail/wholesale, automotive/aerospace/industrial, health & beauty, home & pet, fitness, wearable technology, and clothing/fashion.

OnLogistics monetises through quote-based, pay-as-you-go pricing on a per-order, per-SKU, and weekly-storage basis with no minimum order quantities, complemented by volume-based carrier rate savings passed to customers. The company is privately held, has received one disclosed investment of approximately $458,603 from the Midlands Engine Investment Fund in 2018, and expanded inorganically in July 2024 by acquiring Exact Logistics (retained as a separate operating entity with Pall-Ex pallet network membership) to extend its delivery solutions.

Name

OnLogistics

Legal name

On Logistics Ltd

Website

https://onlogistics.co.uk

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

OnLogistics is a UK-headquartered 3PL founded in 2004 that provides B2B and B2C/D2C order fulfilment, distribution, kitting, and returns management to e-commerce, retail, and industrial customers across the UK, EU, and US/Canada, supported by a proprietary cloud-based WMS and multi-carrier network.

Ownership category

akta.pro rank

Product category

Third-Party Logistics (3PL) & Fulfilment Services

NAICS

Couriers and Express Delivery Services (492110), Packaging and Labeling Services (56191)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

E-commerce & Fulfillment Warehousing (Dedicated/Shared) (TLAIACAJ)

akta.pro secondary industries

Parcel Shipping, Labeling & Rate Shopping Platforms (CRAFAMAF), High-Value / Secure E-commerce Fulfillment (Electronics, Luxury) (TLAIADAI), Large-Item E-commerce Delivery (Bulky/Two-Person/White-Glove) (TLAAAFAH), Ambient General Merchandise Warehousing (Dry Storage) (TLAIACAA)

Keywords

• Ecommerce fulfilment services
• Order fulfillment services
• Third-party logistics
• Warehouse management services
• Returns management services

Headquarters

HQ city

Tamworth

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Third-Party Logistics / Fulfilment Services (3PL): Core revenue stream from providing outsourced B2C and B2B order fulfilment, warehousing, and logistics services to e-commerce businesses, retailers, and brands. Services include storage, pick and pack, shipping, returns management, kitting, and value-added services. Charged on a per-order, storage-volume, and per-SKU basis with pricing tailored via individual quotation.
2. Transport & Distribution Services: Parcel, pallet, and same-day transport services. Revenue generated from carrier relationships and volume-based pricing. Includes domestic UK distribution and international shipping. Same-day delivery using own vehicle fleet.
3. Kitting, Assembly & Value-Added Services: Fees charged for kitting, assembly, re-labelling, re-packing, and custom packaging services. Components stored and assembled into cohesive SKUs before dispatch.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

OnLogistics provides outsourced third-party logistics (3PL) and order fulfilment services for e-commerce, retail, and brand businesses across the UK, EU, and North America. Core operations include warehousing, pick and pack, shipping with same-day despatch, returns management, kitting and assembly, and value-added services, all enabled by a proprietary in-house cloud-based Warehouse Management System and customer portal that integrates with multiple sales channels and parcel carriers.

Product overview

OnLogistics is a 3PL fulfilment provider offering an integrated suite of logistics services built around its proprietary in-house Warehouse Management System (WMS) and Customer Portal. The core offering comprises B2C Fulfilment (including same-day shipping at 99% rates and 99.9% picking accuracy), B2B Fulfilment (for wholesale and retail channels), and Omnichannel Fulfilment (unifying orders from multiple channels through one system). These are supported by Distribution and Transport Services (parcel, pallet, and same-day delivery), Kitting, Assembly & Value Added Services, Customer Services (three tiers), and Returns Management. The proprietary WMS & Customer Portal platform provides real-time inventory tracking, multi-channel sales integration, courier integrations, live dashboard reporting, and full traceability. The company operates strategically located warehousing facilities in the UK (approximately 100,000 sq ft near Birmingham), Netherlands (Rotterdam), and across the USA and Canada (five facilities). The July 2024 acquisition of Exact Logistics extends the service portfolio and customer base.

Differentiator

Problem solved

Functional benefit

Products and services

• B2C Fulfilment Direct-to-consumer order fulfilment service integrating with web shops for real-time inventory tracking, order processing, and same-day shipping with 99.9% picking accuracy. Includes custom packaging and multi-carrier dispatch for e-commerce businesses and D2C brands.
• B2B Fulfilment Business-to-business fulfilment service for retailers and wholesalers covering labelling, collections, inventory management, import services, drop-shipping, multi-channel fulfilment, cross-docking, and direct-to-retailer shipping.
• Omnichannel Fulfilment Unified order processing system that consolidates orders from multiple sales channels (online marketplaces, e-commerce platforms, social media, physical stores, email) into a single fulfilment location with real-time inventory visibility across channels.
• Distribution and Transport Services Parcel, pallet, and same-day transport services using an in-house vehicle fleet ranging from small vans to 7.5-tonne trucks, alongside contracted parcel carriers. Covers UK domestic distribution, international shipping, contract logistics, and full load services up to 32 Euro pallets.
• Kitting, Assembly & Value-Added Services Consolidation of multiple units into cohesive SKUs, including re-working, re-labelling, re-packing, and barcode printing. Components stored securely with dedicated storage for both components and finished SKUs.
• Customer Services Three-tiered customer service offering: Basic (responsive communication and order tracking), Enhanced (dedicated account manager and proactive monitoring), and Premium (comprehensive support, customised reporting, and end-customer support).
• Returns Management Streamlined returns processing with quarantine and inspection procedures, quality control checks, and comprehensive tracking capabilities for both businesses and end customers.
• Last-Mile Delivery Solutions Route-optimised, multi-carrier last-mile delivery covering the final leg from fulfilment centre to customer doorstep, including same-day and next-day delivery options for time-sensitive shipments.
• Embedded Workforce / Professional Services Skilled staff embedded directly at client sites to manage critical logistics functions and enhance efficiency in warehouse or production environments, with a customer-focused culture and proven operational expertise.

Quantifiable outcome

• 99% of orders shipped same-day; 99.9% pick and pack accuracy
• +3 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability5 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and support.

• Exact LogisticscoreStrategic or Co-development Partner · 3 July 2024OnLogistics Ltd acquired Exact Logistics in July 2024 to extend its service offering and support Exact Logistics's expansion. Exact Logistics, a specialist in e-commerce and order fulfilment, continues to operate as a separate entity with existing management (Adam and Karen Shuter continuing as Directors). The acquisition enhances OnLogistics's delivery solutions while maintaining service continuity for Exact Logistics's existing customers.
• Pall-ExcoreChannel Partner/ Reseller/ Distributor · 3 July 2024Exact Logistics, acquired by OnLogistics, remains as a shareholder member of Pall-Ex, a palletised freight network. This membership provides access to an award-winning international pallet transport network, enabling next-day delivery, economy options, and international distribution.
• Royal MailcoreTechnology or IntegrationIntegrated parcel carrier partner. OnLogistics utilises Royal Mail as the UK national postal provider for last-mile delivery services within the UK, offering wide coverage and competitive rates through volume-based partnership.
• DPDcoreTechnology or IntegrationIntegrated parcel carrier partner. DPD, the largest parcel network in Europe, is used for UK and European delivery services, offering next-day and timed delivery options. Volume-based partnership enables competitive shipping rates.
• EvricoreTechnology or IntegrationIntegrated parcel carrier partner. Evri, the biggest 7-day parcel provider in the UK, is used for flexible UK delivery options. Partnership provides cost-effective shipping for customers.
• DHLcoreTechnology or IntegrationIntegrated carrier for international shipping services. DHL, the largest international delivery service, enables OnLogistics to provide seamless global shipping, customs clearance, and international distribution for customers shipping worldwide.
• DX NetworksupportTechnology or IntegrationIntegrated carrier for UK courier, mail, and logistics services. DX Network provides additional delivery options for UK shipments.
• Parcel ForcesupportTechnology or IntegrationIntegrated carrier for express delivery services in the UK. Parcel Force is used alongside other carriers to offer a full range of UK delivery options.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Huboo: UK-headquartered e-commerce 3PL offering multi-channel fulfilment, WMS portal, and carrier integrations to D2C brands — a close functional and customer-overlap match to OnLogistics's B2C/omnichannel fulfilment line.
• James & James Fulfilment: UK e-commerce 3PL providing pick-pack-ship, returns, and multi-channel integration for online brands. Directly competes for the same SMB/mid-market D2C customer segment that OnLogistics targets.
• Prolog Fulfilment: UK-based 3PL providing fulfilment, warehousing, and returns services to e-commerce brands, with comparable omnichannel technology and carrier partnerships.
• PFS (Progressive Fulfilment Services): UK-based fulfilment provider serving fashion, beauty, and lifestyle e-commerce brands with multi-channel pick-pack-ship and returns — comparable vertical specialisation and customer profile to OnLogistics.

Broad incumbents

• XPO Logistics: Large US-headquartered 3PL with significant UK and European contract logistics operations, including e-commerce fulfilment. Comparable in service scope but with substantially greater scale and automation investment.
• DHL Supply Chain: Global 3PL/contract logistics leader operating UK and EU fulfilment centres for major retailers and brands. Overlaps OnLogistics across warehousing, B2B, and B2C e-commerce fulfilment.
• Wincanton: One of the largest UK contract logistics and 3PL operators, offering e-commerce, retail, and B2B fulfilment at much greater scale. A broad incumbent whose e-commerce vertical directly overlaps OnLogistics's core offering.

Regional players

• DPD UK: Major UK and European parcel carrier also exploring fulfilment-adjacent services. Both a partner carrier for OnLogistics and an adjacent competitor for integrated fulfilment-plus-delivery offerings.
• Royal Mail (Parcelforce/fulfilment services): UK national postal operator offering parcel delivery and increasingly fulfilment-adjacent services. Already a key carrier partner to OnLogistics but also a potential competitor in domestic e-commerce fulfilment.

Emerging players

• Zenstores: UK-based fulfilment management software and 3PL services for SMEs. An emerging player with overlapping target customers and an adjacent software-plus-fulfilment model to OnLogistics's WMS-driven proposition.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/OnLogistics_Ltd
• Facebookfacebook.com/onlogisticsltd
• LinkedInuk.linkedin.com/company/onlogistics

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OnLogistics