Osoigo

What Osoigo does

Osoigo is a Spanish civic participation platform founded in 2014 that connects citizens with politicians through a free web-based service. Registered users submit questions directed at politicians, political parties, and institutions across multiple governmental levels (European Parliament, national Congress and Senate, 17+ regional parliaments, provincial deputations, and 60+ municipal authorities). Each question must reach a configurable minimum support threshold (100-1,500 supports depending on the chamber) before being forwarded, creating a curated, community-prioritized dialogue pipeline.

The underlying product combines questions/campaigns, a support ("apoyo") system, response tracking, digital debates ("Ágoras"), and surveys into a unified platform available in Spanish, Basque, and English. Technical infrastructure includes a public API (osoigo.com/api), social login via Twitter and Facebook, WhatsApp messaging, Amazon SES for email delivery, and an AI-assisted automated calling system for notifications. To date the platform reports 958,000 registered users, 455 politicians, 2,236 associations, 52 political parties, and 11 public institutions, with 7,120 responses delivered and 12,136 active questions. Geographic reach now extends to Chile, Mexico, Argentina, Peru, Colombia, and the United States beyond the domestic Spanish market.

Osoigo's business model is freemium for end-users with no paid tiers. Revenue sustainability is achieved through an affiliate/referral arrangement with partner NGOs (ACNUR, UNICEF España, Médicos Sin Fronteras, Aldeas Infantiles SOS, Plan Internacional, Acción Contra el Hambre, Fundación ANAR, CRIS Contra el Cáncer, and Anesvad): Osoigo surfaces partner campaigns to its user base, and partners contact supporters to request donations or memberships. The company is privately held as OSOIGO S.L. (CIF B75187948), headquartered in Zarautz, Gipuzkoa, Spain, with a disclosed headcount of 1-10 employees and one disclosed funding round (~$186K from Metxa Accelerator in 2018). It has also received co-funding support from ICEX and the European Regional Development Fund (FEDER) under the ICEX NEXT internationalization program.

Name

Osoigo

Legal name

OSOIGO S.L.

Website

https://osoigo.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Osoigo is a Spain-based civic participation platform that lets 958,000 registered citizens submit and support questions directed at 455 politicians across multiple governmental levels, monetizing via affiliate referrals to partner NGOs.

Ownership category

akta.pro rank

Product category

Civic Engagement / GovTech Platform

NAICS

Social Advocacy Organizations (8133), Human Rights Organizations (813311)

SIC

Services-Membership Organizations (8600), Services-Prepackaged Software (7372)

akta.pro industry

PRIMARYBPADAGAA

Electoral Support & Election Observation

Business & Public Services/International Organizations & Development/Human Rights, Democracy & Governance

SECONDARYMPACAJAE

Messaging-Led Community Platforms (Chat/Group Communities)

Media, Entertainment & Sports/Digital Media & Content Platforms (Online Video, Podcasts, Creators)/Social Networking & Community Platforms

Keywords

• Civic engagement platform
• Citizen government communication
• Political participation software
• Advocacy campaign tools
• Digital democracy platform

Headquarters

HQ city

San Sebastian

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Sustainability through partner organizations: Osoigo's sustainability model is based on creating campaigns aligned with the platform's identity and helping partner organizations find people who fit their social profile to help them economically through donations and membership. Partners locate the most committed social campaigns and contact people who have supported them to request donations or membership. This creates a bidirectional relationship where Osoigo achieves sustainability while helping NGOs.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Osoigo is a web-based civic participation platform that enables individual citizens to submit questions directed at politicians, political parties, institutions, or associations, and to gather minimum "apoyos" (supports) before the questions are forwarded to recipients. Politicians answer through the platform, with responses publicly viewable and rateable, while the platform also hosts digital debates (Ágoras), surveys, and partner NGO/association campaigns. The service is free for end users, available in Spanish, Basque (Euskara), and English, and reaches European, national, regional, provincial, and municipal levels of government.

Product overview

Osoigo is a political participation platform operating as a single unified product with multiple integrated features. The core offering combines a questions/campaigns platform, support system, answers/responses functionality, digital debates (Ágoras), and surveys into one citizen-to-politician communication channel. The platform supports multi-language (Spanish, Basque, English), multi-country (Spain, Chile, Mexico, Argentina, Peru, Colombia, USA), and multi-governmental-level engagement (European, national, regional, provincial, municipal). Communications are delivered via email, SMS, WhatsApp, and automated AI-assisted calling.

Differentiator

Problem solved

Functional benefit

Products and services

• Osoigo Civic Participation Platform Free web-based platform that enables citizens to submit questions to politicians, political parties, institutions, and associations; gather minimum user supports (apoyos) before questions are forwarded; receive and rate politician responses; participate in digital debates (Ágoras) and surveys; and engage with NGO/association advocacy campaigns. Available in Spanish, Basque (Euskara), and English, with reach to European, national, regional (17+ regions), provincial, and municipal (60+ cities) levels of government.

Quantifiable outcome

• 25 projects successfully delivered through BIND GovTech initiative since 2023 (external impact)

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Partnerships

Nine partnerships are on record, tiered core.

• ACNUR Comité Español (UNHCR Spain)coreGTM or Marketing PartnerThe UN Refugee Agency's Spanish committee collaborates with Osoigo. Osoigo puts at users' disposal the information of participants so they can be informed about actions and campaigns carried out by ACNUR. Present in Spain since late 1960s, works in 130 countries to protect refugees and asylum seekers.
• Médicos Sin Fronteras (Doctors Without Borders)coreGTM or Marketing PartnerLeading medical-humanitarian organization that assists people threatened by armed conflicts, violence, epidemics, and natural disasters. They work at all levels of medical care from primary to hospital care. Collaborates with Osoigo to reach supporters through the platform.
• CRIS Contra el CáncercoreGTM or Marketing PartnerIndependent non-profit foundation dedicated to promoting and developing cancer research. CRIS stands for Cancer Research Innovation Spain. Works with Osoigo to share campaigns and engage supporters.
• Aldeas Infantiles SOS EspañacoreGTM or Marketing PartnerInternational private child welfare organization present in Spain since 1967, working in 134 countries. Winner of the 2016 Princess of Asturias Concord Award. Focuses on vulnerable children and strengthening family networks. Partners with Osoigo for campaign sharing.
• Acción Contra el HambrecoreGTM or Marketing PartnerInternational NGO born in 1979 in France, operating worldwide. Around 500 cooperants and 8,000 workers in the International Action Against Hunger network across 45+ countries. Works on nutrition, health, food security, and water sanitation. Collaborates with Osoigo.
• UNICEF EspañacoreGTM or Marketing PartnerUN children's agency working in 190+ countries to defend children's rights. Present in Spain with programs for children both internationally and domestically. Partners with Osoigo to share campaigns and engage supporters.
• Fundación ANARcoreGTM or Marketing PartnerFounded in Spain 50 years ago to help children and adolescents in violent situations. Answers over 1,300 requests for help daily through email, chat, and telephone helplines. Works 24/7, 365 days a year with lawyers and social workers. Partners with Osoigo.
• Plan InternacionalcoreGTM or Marketing PartnerAid organization working in war zones, emergency assistance, and long-term projects for children and families in developing countries. 80 years of experience with ambitious goal to reach 100 million girls in 5 years. Collaborates with Osoigo.
• AnesvadcoreGTM or Marketing PartnerFocuses on neglected tropical diseases affecting 1 in 6 people worldwide. Works primarily in Africa to guarantee access to medical care, early diagnosis, and treatment. Partners with Osoigo to share campaigns.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Decidim: Barcelona-based open-source participatory democracy platform used by cities and institutions for citizen proposals, debates, and voting. Directly comparable to Osoigo as a Spanish-origin civic participation tool, with stronger institutional/B2B adoption versus Osoigo's consumer-politician focus.
• CONSUL (by Madrid City Council): Open-source civic participation platform created by Madrid's city government enabling citizen proposals, debates, and voting. Direct competitor to Osoigo in Spain with institutional backing and broader municipal government deployment across many cities.
• CitizenLab: Belgian-founded SaaS platform for citizen engagement used by 300+ governments in Europe and beyond. Comparable product offering (consultations, idea voting, participatory projects) but positioned as a paid B2B GovTech solution rather than Osoigo's free consumer model.

Broad incumbents

• Change.org: Global petition and civic-advocacy platform with hundreds of millions of users. Comparable as a citizen-petition channel targeting politicians, but broader scope (global, non-political campaigns) and much larger scale than Osoigo's Spanish-speaking civic dialogue niche.
• Avaaz: Global online advocacy network running campaigns across multiple countries, including LATAM. Comparable in mobilizing citizens to engage with political representatives, but operates at a vastly larger scale and as a global campaign organization rather than a question-and-answer platform.

Regional players

• DemocracyOS: Argentina-based open-source platform for deliberation and voting on legislative proposals. Comparable mission (informed citizen participation in politics) and significant LATAM overlap with Osoigo's geographic footprint, though narrower focus on legislative deliberation.
• vTaiwan: Government-run civic technology platform for crowdsourcing policy proposals in Taiwan. Comparable as a citizen-to-government consultation platform, though operating in a different geography and as a public-sector initiative rather than a private company.

Emerging players

• Loomio: New Zealand-based cooperative offering tools for collaborative decision-making in groups, organizations, and civic contexts. Comparable as a deliberation-and-decision platform but oriented toward group governance rather than direct citizen-to-politician dialogue.
• LiquidFeedback: Open-source liquid democracy platform originating from the German Pirate Party, enabling proposals, discussion, and delegation of votes. Comparable as a citizen-proposal and deliberation system, though with stronger emphasis on delegation and party-internal use than Osoigo's politician-facing model.

Others

• Open Government Partnership: Multilateral initiative of 75+ countries promoting transparency, accountability, and citizen participation. Comparable as an enabler of civic engagement infrastructure that Osoigo's public-sector clients participate in, though OSP is an IGO rather than a software platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/osoigocom
• Facebookfacebook.com/osoigo

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Osoigo