SuperCity
SuperCity is a private AI-powered mobile app platform founded in 2024 in Austin, Texas that centralizes city services, AI chat assistance, real-time notifications, 311 issue reporting, and bill payments between municipalities and residents. Live in El Paso and Village of The Hills, with revenue from per-transaction payment fees.
- Company typePrivate
- Founded2024
- HeadquartersAustin, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingSoftware
What SuperCity does
SuperCity (legal entity SuperCity LLC, Texas) is a private AI-powered mobile application platform founded in 2024 and headquartered in Austin, Texas, that centralizes communication, information, and service access between city governments and the residents they serve. The core product, branded SuperCity AI, is a consumer iOS and Android app that combines an AI chat assistant (a "ChatGPT-type experience but localized" for municipal information), real-time push notifications, a unified feed of official city news and events pulled from city social and web sources, 311 issue reporting routed into city infrastructure, and in-app bill payment processing for parking tickets, utilities, and taxes via the PayTheory payment processor. The platform supports multilingual interactions in English, Spanish and additional languages, and integrates with each city's 311 system on a per-municipality basis. Underlying AI is delivered through third-party foundation model services including OpenAI, Anthropic, Google Cloud AI, and AWS AI; the company's intellectual property sits in the integration layer and domain-specific prompt/data orchestration rather than in proprietary models.
The company operates a B2B2C go-to-market: municipalities are signed as anchor partners via letters of intent, after which residents download the app for free and drive transaction-based monetization through bill payment service fees. As of October 2025 the platform is officially live in two locations — the City of El Paso (flagship, non-monetary to the city) and the Village of The Hills, Texas (a gated community in Travis County) — with additional cities under discussion across the US and conference exposure at NYC Climate Tech Week, Barcelona Smart Cities, and Saudi Arabia City Scape Global signaling intent to scale. The company also runs SuperForce, a separate AI apprenticeship workforce development program launched in October 2025 with Workforce Solutions Borderplex and El Paso County, funded by federal workforce dollars at $65,000–$140,000 per cohort. The co-founding team — Miguel Gamiño Jr., David Lara, and Niko Dubovsky — combines former CTO/CIO roles at NYC, San Francisco, and El Paso governments with senior operating experience at Mastercard and Slido (acquired by Cisco), which functions as the primary credential in municipal sales motions. Revenue is currently dominated by per-transaction fees on resident bill payments, with city subscription or licensing fees positioned as a future revenue layer once additional municipal contracts are signed.
SuperCity firmographics
Firmographics- Name
- SuperCity
- Legal name
- SuperCity LLC
- Website
- https://supercity.ai
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- SuperCity is a private AI-powered mobile app platform founded in 2024 in Austin, Texas that centralizes city services, AI chat assistance, real-time notifications, 311 issue reporting, and bill payments between municipalities and residents. Live in El Paso and Village of The Hills, with revenue from per-transaction payment fees.
- Ownership category
- akta.pro rank
SuperCity industry classification
Industry- Product category
- Civic Technology / Smart City Software
- NAICS
- Administration of Urban Planning and Community and Rural Development (92512), Administration of Urban Planning and Community and Rural Development (925120)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Smart Cities & Urban Innovation Programs (Digital Planning, Civic Tech for Cities) (BPAIANAJ)
- akta.pro secondary industry
- Super-App Wallets & Mini-Program Payments (FSAMAEAE)
Keywords
Where SuperCity is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
SuperCity business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Transaction Fees on City Payments: The app is free for residents to download and use basic features, but SuperCity charges a service fee when users pay bills (parking tickets, utilities) through the platform. This creates a per-transaction revenue stream based on payment volume.
- City Partnership Fees (潜在): While the City of El Paso partnership is currently non-monetary, the company is in discussions with cities across the US. Future city partnerships may include licensing or subscription fees for municipalities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free app for residents with optional transaction fees |
| Subscription | Annual | City partner pricing - not publicly disclosed |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
SuperCity product offering
Product offeringCore offering
SuperCity builds an AI-powered mobile application that centralizes municipal services, communication, and information for city residents and visitors. The platform integrates with city 311 systems, official social media, and payment processors to deliver AI-powered conversational chat, real-time notifications, bill payment processing for parking tickets/utilities/taxes, and issue reporting. The app is offered free to residents via the Apple App Store and Google Play, while cities are onboarded through enterprise partnerships.
Product overview
SuperCity offers two distinct products: SuperCity AI is the core mobile application (iOS/Android) serving residents and visitors with centralized city services, AI-powered chat, bill payments, and issue reporting; SuperForce is a separate workforce development apprenticeship program providing paid AI training. The products operate independently—SuperCity AI is the consumer/municipal platform while SuperForce trains individuals for AI careers.
Differentiator
Problem solved
Functional benefit
Brands
- SuperForce: An AI-powered apprenticeship and workforce development initiative launched by SuperCity AI in collaboration with Workforce Solutions Borderplex and El Paso County. The program provides paid apprenticeships, technical training, and pathways into high-demand careers in technology. Participants train with AI experts and work with industry-standard AI models including OpenAI and Anthropic.
Products and services
- SuperCity AI Mobile App AI-powered mobile application for iOS and Android that centralizes municipal services, AI-powered chat, real-time notifications, city news, bill payments (parking tickets, utilities, taxes), and 311-integrated issue reporting. Free for residents; serves city residents and visitors of partner cities including El Paso and the Village of The Hills, Texas.
- SuperForce AI Apprenticeship Program Paid AI apprenticeship and workforce development program providing 14-16 weeks of hands-on training in artificial intelligence using industry-standard models from OpenAI and Anthropic, along with tools like Replit. Participants earn hourly wages and receive career placement support, with projects serving governments and nonprofits.
Quantifiable outcome
- Thousands of app downloads within months of launch
- +2 more outcomes
Companies that use SuperCity
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles2 records
SuperCity technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability6 records
Feature6 records
SuperCity partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered supporting, core, major and flagship.
- Coca-Cola (via SuperForce)supportingCorporate partner contributing AI experts to the SuperForce apprenticeship program. Participants will train with experts who have AI-related job experience in corporations including Coca-Cola and Nike, along with industry-standard AI models from OpenAI and Anthropic, and tools like Replit.
- Workforce Solutions BorderplexcorePartnership to launch SuperForce, a paid AI training apprenticeship program in El Paso. The program offers 14-16 week training with AI experts, covering OpenAI and Anthropic models. Funded by Workforce Solutions through federal dollars ($65,000-$140,000 for first cohort). Participants receive $18-$22/hour salaries and career placement support.
- Pioneers21supportingBusiness incubator supporting SuperForce initiative. Laura Butler, Executive Director of Pioneers21, stated the program aligns with their mission to cultivate inclusive innovation and equip El Paso's talent for the demands of a rapidly evolving economy.
- Village of The Hills, TexascoreGated residential community in Travis County partnering with SuperCity for AI chat assistant, mobile access to official village updates, and online payments for community fees. Mayor Kevin Proud emphasized enhanced engagement opportunities for residents.
- El Paso CountymajorEl Paso County Commissioners Court voted to partner with Workforce Solutions Borderplex in implementing SuperForce, reflecting the County's commitment to innovation and economic mobility. County Judge Ricardo A. Samaniego and commissioners expressed support for workforce development through the program.
- City of El PasoflagshipFirst city partner for SuperCity platform. El Paso signed a letter of intent allowing SuperCity to pull information from city social media and website. City provides no payment; SuperCity offers residents access to AI chat, 311 integration, news updates, and bill payments. Mayor Renard U. Johnson expressed dedication to innovation and brighter future for residents.
- Rio Grande Council of GovernmentssupportingExecutive Director Annette Gutierrez stated the Council champions innovation that strengthens the public sector. SuperCity's platform is seen as a step forward in enhancing accessibility, responsiveness, and transparency for communities served.
- NVIDIAcoreSuperCity joined NVIDIA Inception, a startup nurture program. This partnership provides access to NVIDIA's cutting-edge AI technology, Deep Learning Institute credits, preferred pricing on hardware and software, and collaboration with industry experts. The relationship supports SuperCity's mission to pioneer the future of smart cities through advanced AI capabilities.
Scale indicators5 records
Recent moves5 records
Expansion highlights6 records
SuperCity competitors and assessment
Company assessmentDirect peers
- PayIt: PayIt is a government payment and digital services platform that lets residents pay bills, taxes, and fees to state and local agencies online. Highly comparable to SuperCity's bill-payment and city-services monetization layer.
- SeeClickFix (CivicPlus): SeeClickFix, now part of CivicPlus, is a leading 311/civic issue-reporting platform used by thousands of municipalities. Directly comparable to SuperCity's 311 integration and issue-reporting functionality.
- Citibot: Citibot provides AI-powered chatbot and texting solutions for city governments, enabling residents to access services, report issues, and receive notifications. It is the closest direct peer to SuperCity's AI city chat and 311 routing model.
Broad incumbents
- Nextdoor: Nextdoor operates a neighborhood-level civic engagement platform connecting residents with local information and officials. Comparable in targeting residents for community engagement, though broader in scope than city services.
- Accela: Accela is a major government technology SaaS provider offering permitting, licensing, and civic engagement modules to cities and counties. Overlaps with SuperCity in resident service delivery and digital government modernization.
- Granicus: Granicus is a large, established govtech platform serving thousands of municipalities with communications, meetings, and resident engagement tools. Represents the broad incumbent SuperCity must displace or partner with.
- OpenGov: OpenGov is a leading government technology vendor offering budgeting, procurement, and citizen services software to state and local agencies. Relevant broad incumbent given SuperCity's municipal GTM focus.
- CivicPlus: CivicPlus provides a portfolio of civic engagement, website, 311, and notification software to municipalities. Competes with SuperCity across multiple product surfaces in mid-sized US cities.
- Tyler Technologies (Socrata): Tyler Technologies, via its Socrata unit, provides government data and civic engagement platforms. Relevant broader incumbent comparable in serving municipal digital service delivery and resident information access.
Emerging players
- Yabbr: Yabbr offers resident engagement apps for municipalities, including notifications, service requests, and event tools. An emerging direct competitor with overlapping feature set but smaller scale than SuperCity's current traction.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
SuperCity social profiles
Digital presenceSuperCity financial estimates
Financial estimateRevenue estimate
Valuation estimate
SuperCity leadership team
Management profileNumber of profiles
Profiles3 records
SuperCity subsidiaries and ownership
Company hierarchySubsidiaries1 record
SuperCity funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SuperCity M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SuperCity
What does SuperCity do?
SuperCity builds an AI-powered mobile application that centralizes municipal services, communication, and information for city residents and visitors. The platform integrates with city 311 systems, official social media, and payment processors to deliver AI-powered conversational chat, real-time notifications, bill payment processing for parking tickets/utilities/taxes, and issue reporting. The app is offered free to residents via the Apple App Store and Google Play, while cities are onboarded through enterprise partnerships.
Is SuperCity a public or private company?
SuperCity is a private company. It is classified as venture growth investor backed and is currently operating.
When was SuperCity founded?
SuperCity was founded in 2024. It employs 1 to 10 people.
Where is SuperCity based?
SuperCity is headquartered in Austin, United States, in the North America region.
How does SuperCity make money?
Two revenue lines are on record. Transaction Fees on City Payments are the primary driver. The others are city Partnership Fees (潜在).
Who are SuperCity's main competitors?
Direct peers on record are PayIt, SeeClickFix (CivicPlus) and Citibot. Broad incumbents are Nextdoor, Accela, Granicus, OpenGov, CivicPlus and Tyler Technologies (Socrata). Yabbr is listed as an emerging player.
Does SuperCity have an API?
No public API is recorded for SuperCity.
What industry is SuperCity in?
SuperCity's product category is Civic Technology / Smart City Software. Its primary akta.pro industry code is BPAIANAJ, Smart Cities & Urban Innovation Programs (Digital Planning, Civic Tech for Cities), with a secondary code of FSAMAEAE, Super-App Wallets & Mini-Program Payments. Its NAICS code is 92512 and its SIC code is 7373.