ConnectAbility Australia
- Company typePrivate
- Founded1992
- HeadquartersNewcastle, Australia
- Headcount51–100
- GTM typeB2C
- OfferingServices
ConnectAbility Australia firmographics
Firmographics- Name
- ConnectAbility Australia
- Legal name
- ConnectAbility Australia
- Website
- https://www.connectability.org.au/
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
ConnectAbility Australia industry classification
Industry- Product category
- Disability Support Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)
- akta.pro secondary industries
- Disability Services & Independent Living Support (BPAGAEAG), Disability Services & Independent Living Support (BPAGACAG), Disability & Chronic Condition Care Coordination (EDALAFAI)
Keywords
Where ConnectAbility Australia is headquartered
LocationHeadquarters
- HQ city
- Newcastle
- HQ country
- Australia
- HQ region
- Oceania
Offices4 records
Markets served
ConnectAbility Australia business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others
Revenue model
- NDIS Funded Services: ConnectAbility receives funding through the National Disability Insurance Scheme for registered NDIS providers. Services include Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), Core Supports, and Capacity Building funded supports.
- Private Fee-for-Service: Services available to individuals with private insurance, government insurance schemes (TAC, NIIS), or private agreement arrangements.
- Donations and Fundraising: Charitable donations, bequests, and fundraising events including Wine and Dine for Disability, Charity Golf Day, and community fundraising activities. Funds go directly to providing outcomes for individuals.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Per session/ongoing | NDIS Funded Services |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
ConnectAbility Australia product offering
Product offeringCore offering
ConnectAbility Australia is an NDIS-registered not-for-profit disability services organisation that delivers person-centred support across Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), Social and Community Participation, NDIS Support Coordination, Life Skills Development, Plan Management, Youth Services, and allied health therapies (Occupational Therapy, Speech Pathology, Physiotherapy, Psychology, Dietetics, Behaviour Support, Early Intervention Teaching, Music and Play Therapy). Services are delivered in-person across the Hunter, Lake Macquarie, and Central Coast regions of NSW through the Warabrook Hub, Erina facility, customer homes, and community settings.
Product overview
ConnectAbility Australia operates as a unified disability and community support services organization offering a coordinated portfolio of NDIS-registered programs. The core service portfolio spans Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA) for housing needs, Disabilities Social & Community Participation for day programs and activities, NDIS Support Coordination across three tiers, Life Skills Development for daily living training, and Plan Management for financial administration. Following the November 2023 merger with Early Links, the organization expanded to include comprehensive allied health services (Behaviour Support, Dietetics, Early Intervention Teaching, Music and Play Therapy, Occupational Therapy, Physiotherapy, Psychology, and Speech Pathology) serving children and adults. The September 2025 merger with Finding Yellow further expanded service capacity. Together these services are delivered across Newcastle, Lake Macquarie, Maitland, Cessnock, Port Stephens, Upper Hunter, Muswellbrook, Dungog, Singleton, and Central Coast communities, supporting over 1,780 customers through 550+ staff members.
Differentiator
Problem solved
Functional benefit
Products and services
- Supported Independent Living (SIL) NDIS-funded shared accommodation service supporting people with disabilities to live independently with staff support available 24/7, including assistance with daily tasks, personal care, household management, and community participation.
- Specialist Disability Accommodation (SDA) Specialist disability accommodation providing purpose-built housing options for participants with high support needs across 21 current properties in Newcastle and the Hunter region with 12 additional co-designed homes in development.
- Social and Community Participation Community-based disability services focusing on social inclusion, recreation, skill development, and participation in community, sporting, and civic activities tailored to individual interests and NDIS goals.
- NDIS Support Coordination Coordination of Support service helping NDIS participants link with providers, coordinate funded and mainstream supports, build informal support networks, and resolve service delivery issues across three tiers: Support Connection, Support Coordination, and Specialist Support Coordination.
- Life Skills Development Training and development activities increasing autonomy through skills in daily living, communication, social skills, problem solving, financial management, numeracy, literacy, and public transport usage.
- Early Links Allied Health Services Allied health and early intervention services including Behaviour Support, Dietetics, Early Intervention Teaching, Music and Play Therapy, Occupational Therapy, Physiotherapy, Psychology, and Speech Pathology for children and adults across the Hunter and Central Coast regions.
- NDIS Plan Management NDIS plan management service assisting participants with financial administration, budgeting, and payment processing for disability support services.
- Youth Services Youth-focused disability support services helping young people achieve goals, develop independence, and participate in community activities and programs.
- Centre-Based Programs at Warabrook Hub Purpose-built centre providing structured programs and activities for skill development, social interaction, and community participation, with access to a fleet of accessible vehicles.
Quantifiable outcome
- 1,780+ customers supported across Hunter and Central Coast
- +3 more outcomes
Companies that use ConnectAbility Australia
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles4 records
ConnectAbility Australia technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
ConnectAbility Australia partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core, major and minor.
- Finding YellowcoreNearly 50 years of experience in disability services. Merger announced September 2025 to merge into ConnectAbility, with all support staff offered transition with full entitlements. Shares vision of empowerment, inclusion, and community connection.
- Newcastle Office Interiors (NOI)majorLong-time major sponsor of annual Charity Golf Day (14 years). Managing Director Jock Whyte committed to major sponsorship for next five years. Event raised $20,000 in 2025.
- Inclusive Housing Australia (IHA)corePartnership to co-design and deliver twelve state-of-the-art Specialist Disability Accommodation (SDA) homes in the Hunter Region. IHA contributes extensive knowledge and established reputation in offering high-quality SDA options. The homes will be co-designed with participants, families, staff, and stakeholders.
- Lighthouse InfrastructurecoreLeading institutional investor in SDA providing necessary capital and long-term investment commitment for twelve SDA homes. Lighthouse established dedicated SDA investment strategy in 2022, investing in 180 SDA homes across 73 locations providing homes for 400 people.
- Early LinkscoreNovember 2023 merger combining 40+ years of Early Links allied health and early intervention services with ConnectAbility's disability support programs. Created expanded service offering serving all ages across Newcastle, Lake Macquarie, Hunter and Central Coast.
- Commonwealth BankmajorSupported Surfest Women's Pro surfing event through crowdfunding and created Wine and Dine for Disability fundraising event. Raised over $15,000 in 2018 event. Colin Law and team organized top Hunter chefs, wineries, and hospitality students for annual fundraising events.
- Downer EDI RailmajorGround maintenance partnership where ConnectAbility customers visit Downer Cardiff site weekly to maintain grounds. Provided uniforms, equipment, and ride-on mower. Skills developed include teamwork, work safety, equipment operation. Increased morale among Downer employees.
- Woolworths WarabrookminorDonates sausages and bread for ConnectAbility 'Sausage Sizzle' events at community discos, keeping costs minimal for attendees and enabling more people to participate.
- WHO PrintingminorProvides printing services (brochures, annual reports, fact sheets) at discounted rates, allowing ConnectAbility to direct savings into customer support.
- Fire and Rescue NSWmajorCollaborative fire safety education initiative for International Day of People with Disability. FRNSW crew from Wallsend Fire Station provided interactive demonstrations, safety advice, and hands-on activities tailored to individuals of all abilities.
Scale indicators11 records
Recent moves8 records
Expansion highlights6 records
ConnectAbility Australia competitors and assessment
Company assessmentBroad incumbents
- Life Without Barriers: One of Australia's largest not-for-profit community service providers covering disability, aged care, child and family services nationally — overlaps with ConnectAbility on NDIS-funded disability services but operates at vastly greater scale and geographic breadth.
- House with No Steps (Uniting): Formerly House with No Steps, merged into Uniting — large multi-state disability and community services provider with deep NDIS service offering and a comparable participant base, but with substantially broader scope including aged care.
- Scope Australia: Large Australian not-for-profit provider of disability, allied health and accommodation services, with a research-driven approach — comparable on NDIS service breadth and thought leadership in sector policy.
- Aruma (formerly House with No Steps / Lifestyle Solutions): National NDIS-registered not-for-profit providing disability accommodation, supported employment, and community services across multiple states — directly comparable service portfolio to ConnectAbility, at significantly larger geographic scale.
Direct peers
- Northcott: One of Australia's largest not-for-profit disability service providers with a strong NSW presence, offering NDIS accommodation, supported independent living, therapy and community services that closely mirror ConnectAbility's portfolio and customer segments.
- Achieve Australia: NSW-based registered NDIS not-for-profit provider delivering Supported Independent Living, accommodation, community participation, and day programs — directly comparable to ConnectAbility across customer segment, service mix, and funding model.
- Cerebral Palsy Alliance: NSW-headquartered not-for-profit providing disability services, therapy, accommodation and equipment across all ages with a strong research arm — comparable on NDIS funding reliance, allied health depth and service breadth within NSW.
- Yooralla: Victorian not-for-profit disability provider offering supported independent living, allied health, therapy and community participation — directly comparable to ConnectAbility on NDIS-funded service mix, though primarily Victorian in geographic focus.
- Sunnyfield: Not-for-profit disability services organization operating accommodation, community participation and learning/lifestyle services across NSW and QLD — comparable in NDIS service mix, customer profile, and not-for-profit governance structure.
Others
- Ability First Australia (formerly NSW/ACT members): Peak body representing NSW-based disability service providers; not a direct competitor but the membership and policy advocacy network that ConnectAbility participates in, making it a relevant ecosystem peer for sector positioning.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
ConnectAbility Australia social profiles
Digital presenceConnectAbility Australia compliance and trust
Trust signalCompliance1 record
ConnectAbility Australia financial estimates
Financial estimateRevenue estimate
Valuation estimate
ConnectAbility Australia leadership team
Management profileNumber of profiles
Profiles3 records
ConnectAbility Australia subsidiaries and ownership
Company hierarchySubsidiaries1 record
ConnectAbility Australia funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ConnectAbility Australia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ConnectAbility Australia
What does ConnectAbility Australia do?
ConnectAbility Australia is an NDIS-registered not-for-profit disability services organisation that delivers person-centred support across Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), Social and Community Participation, NDIS Support Coordination, Life Skills Development, Plan Management, Youth Services, and allied health therapies (Occupational Therapy, Speech Pathology, Physiotherapy, Psychology, Dietetics, Behaviour Support, Early Intervention Teaching, Music and Play Therapy). Services are delivered in-person across the Hunter, Lake Macquarie, and Central Coast regions of NSW through the Warabrook Hub, Erina facility, customer homes, and community settings.
Is ConnectAbility Australia a public or private company?
ConnectAbility Australia is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was ConnectAbility Australia founded?
ConnectAbility Australia was founded in 1992. It employs 51 to 100 people.
Where is ConnectAbility Australia based?
ConnectAbility Australia is headquartered in Newcastle, Australia, in the Oceania region.
How does ConnectAbility Australia make money?
Three revenue lines are on record. NDIS Funded Services are the primary driver. The others are private Fee-for-Service and donations and Fundraising.
Who are ConnectAbility Australia's main competitors?
Broad incumbents on record are Life Without Barriers, House with No Steps (Uniting), Scope Australia and Aruma (formerly House with No Steps / Lifestyle Solutions). Direct peers are Northcott, Achieve Australia, Cerebral Palsy Alliance, Yooralla and Sunnyfield. Ability First Australia (formerly NSW/ACT members) is listed as an others.
Does ConnectAbility Australia have an API?
No public API is recorded for ConnectAbility Australia.
What industry is ConnectAbility Australia in?
ConnectAbility Australia's product category is Disability Support Services. Its primary akta.pro industry code is BPAGALAM, Disability Services & Assistive Solutions (Accessibility, Assistive Tech), with a secondary code of BPAGAEAG, Disability Services & Independent Living Support. Its NAICS code is 62412 and its SIC code is 8300.