inMediata
Inmediata Health Group is a privately held Puerto Rico-based healthcare technology company that provides a cloud-based unified platform—Healthway—integrating clearinghouse, practice management, EHR, and analytics solutions to over 15,000 healthcare providers across Puerto Rico, the US Virgin Islands, and the US mainland.
- Company typePrivate
- Founded2003
- HeadquartersCharlotte, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What inMediata does
Inmediata Health Group, LLC is a privately held healthcare technology company headquartered in San Juan, Puerto Rico, with a regional office in Indian Trail, North Carolina. Founded in 2003, the company develops cloud-based electronic data management solutions for healthcare providers across Puerto Rico, the US Virgin Islands, and an expanding US mainland footprint. Its platform serves more than 15,000 customers spanning over 300 provider specialties, including individual physicians, group practices, dentists, hospitals, ambulance and emergency medical services, laboratories, and medical schools.
The company's core offering is the Healthway platform, a unified cloud-based system integrating four product categories: SecureTrack (a clearinghouse connected to 100% of the Puerto Rico payer market, including Triple-S, MCS, MAPFRE, MMM, First Medical, Humana, and Pan American Life), SecureClaim (practice management and medical billing), SecureEMR and SecureEMR+ (ONC 2015 Edition Cures-certified electronic medical records, with SecureEMR+ being the only KLAS-certified EMR in Puerto Rico), and SecureInsight (business intelligence and revenue cycle analytics). The architecture is 100% cloud-based, supports HIPAA, HITECH, X12N, HL7, and FHIR interoperability, and incorporates AI-driven capabilities such as patient no-show risk scoring, automated eligibility verification, payer-specific claim validations, and automated reconciliation rules.
Inmediata operates a subscription-based revenue model with fixed per-provider monthly fees for core EHR and PMS products, per-user monthly add-on fees, and hourly professional services for additional training and consulting. Go-to-market is built on enterprise field sales targeting providers in Puerto Rico and North Carolina, supported by an inside sales function, a lead-capture demo funnel (app.inmediata.com/lead), event participation (e.g., 2025 CASS Annual Convention), and a partner network spanning HIMSS, HFMA, NAACOS, Puerto Rico universities, and major payers. Disclosed funding totals approximately $12.8 million across rounds in 2006 and 2015, with HealthQuest Capital as a known institutional investor. Leadership includes CEO Robert (Bob) Strickland, founder Severiano Lopez-Marrero, and CFO Angel G. Morales.
inMediata firmographics
Firmographics- Name
- inMediata
- Legal name
- Inmediata Health Group, LLC
- Website
- https://portal.inmediata.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Inmediata Health Group is a privately held Puerto Rico-based healthcare technology company that provides a cloud-based unified platform—Healthway—integrating clearinghouse, practice management, EHR, and analytics solutions to over 15,000 healthcare providers across Puerto Rico, the US Virgin Islands, and the US mainland.
- Ownership category
- akta.pro rank
inMediata industry classification
Industry- Product category
- Healthcare Information Technology
- NAICS
- Software Publishers (5132), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM)
- akta.pro secondary industry
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
Keywords
Where inMediata is headquartered
LocationHeadquarters
- HQ city
- Charlotte
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
inMediata business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D
Revenue model
- SecureEMR/EHR Subscription: Monthly subscription-based pricing model for electronic medical record software. Core EHR system pricing is based on a fixed fee per provider per month. Monthly fee includes software license, system implementation, initial training, and ongoing support. Additional users available at flat fee per user per month. Additional onsite training and consulting beyond initial implementation billed at fixed hourly rate.
- SecureClaim Practice Management: Cloud-based medical billing software available through affordable monthly subscription. Revenue generated from recurring subscription fees for practice management and billing system access.
- SecureTrack Clearinghouse: Claims clearinghouse services processing electronic healthcare transactions. Connected to 100% of payer market in Puerto Rico, enabling claim submission, eligibility verification, and payment matching.
- Additional User Licenses: Revenue from adding additional users beyond base subscription. Available at flat fee per user per month.
- Professional Services: Additional onsite training and consulting services beyond initial implementation period billed at fixed hourly rate. Setup fees and cancellation fees for scheduled training sessions may apply.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | SecureEMR core subscription - per provider per month |
| Per seat | Monthly | Additional user licenses |
| Other | Pay-as-you-go | Professional services |
| Subscription | Monthly | Reconciliation Rules feature |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
inMediata product offering
Product offeringCore offering
Inmediata sells cloud-based healthcare technology solutions through its unified Healthway platform, integrating a clearinghouse (SecureTrack), practice management and medical billing software (SecureClaim), ONC-certified electronic medical record systems (SecureEMR and SecureEMR+), and revenue cycle analytics (SecureInsight). Products are licensed primarily on monthly per-provider subscriptions to physicians, dentists, hospitals, laboratories, and EMS providers, with the company claiming 100% connectivity to the Puerto Rico payer market and serving over 15,000 healthcare customers.
Product overview
Inmediata offers a unified cloud-based healthcare technology platform (Healthway) that integrates four core product categories: Clearinghouse (SecureTrack with eAttachments and WebServices modules), Practice Management/Billing (SecureClaim), Electronic Medical Records (SecureEMR and SecureEMR+), and Analytics (SecureInsight). All solutions are 100% cloud-based, accessible from anywhere on any device, and feature advanced security with HIPAA/HITECH compliance. SecureEMR+ is the flagship KLAS-certified EMR with fully integrated billing, while SecureTrack serves as Puerto Rico's #1 clearinghouse connected to 100% of the payer market.
Differentiator
Problem solved
Functional benefit
Brands
- Healthway: Cloud-based technology platform that centralizes all Inmediata solutions (clearinghouse, practice management, EMR, analytics) in one place.
- SecureTrack
- SecureClaim
- SecureEMR
- SecureEMR+
- SecureInsight
- eAttachments
- WebServices
Products and services
- Healthway Platform
Quantifiable outcome
- Reduce denials and rework through automated validations and eAttachments
- +2 more outcomes
Companies that use inMediata
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles4 records
inMediata technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability5 records
Feature8 records
inMediata partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- HIMSS (Healthcare Information and Management Systems Society)coreHealthcare technology industry association partnership supporting interoperability standards and healthcare IT advancement in Puerto Rico. HIMSS logo displayed in Business Partners section indicating collaborative relationship.
- HFMA (Healthcare Financial Management Association)coreHealthcare financial management association partnership supporting revenue cycle management best practices. HFMA logo displayed in Business Partners section.
- NAACOS (National Association of Accountable Care Organizations)corePartnership with national ACO association supporting value-based care initiatives. NAACOS logo displayed in Business Partners section.
- Puerto Rico Universities (UPR, Ponce Health Sciences, etc.)corePartnerships with Puerto Rico educational institutions including University of Puerto Rico (UPR), Ponce Health Sciences University, Universidad Central de Bayamon, Universidad Iberoamericana, and others. Supporting medical education and healthcare workforce development.
- Healthcare Payers (First Medical, Humana, MCS, Triple-S, MAPFRE, MMM, Pan American Life)corePayer integration partnerships enabling SecureTrack clearinghouse connectivity to insurance companies including First Medical, Humana, Humana Military, MCS, MMM, Triple-S, MAPFRE, Pan American Life, PMC, and PSM. Connected to 100% of Puerto Rico payer market.
- Puerto Rico Hospital Association (Asociacion de Hospitales)coreStrategic partnership with Puerto Rico Hospital Association supporting hospital technology adoption and interoperability.
- LearningForSuccessminorEducational partner supporting healthcare professional training and development programs.
Scale indicators5 records
Expansion highlights5 records
inMediata competitors and assessment
Company assessmentDirect peers
- AdvancedMD: Cloud EHR, practice management, medical billing, and clearinghouse software for independent practices and groups; near-parallel product suite and subscription model to Inmediata's Healthway stack.
- Tebra: Cloud-based EHR, practice management, billing, and patient engagement suite for small and mid-sized independent practices; highly comparable in cloud SaaS go-to-market and target customer to Inmediata.
- eClinicalWorks: Ambulatory EHR and practice management vendor with integrated billing and clearinghouse functionality; directly overlaps Inmediata's combination of EHR + PMS + electronic claims for physician practices.
- athenahealth: Cloud-based EHR, practice management, and revenue cycle management platform serving ambulatory providers — same core product stack (EHR + PMS + RCM/clearinghouse) and similar mid-market/small-practice target customer as Inmediata.
- Greenway Health: Ambulatory EHR, practice management, and revenue cycle / clearinghouse platform for physician practices; similar specialization in provider-organization ambulatory IT as Inmediata.
- Practice Fusion: Cloud-based EHR for independent ambulatory practices with revenue cycle integrations; comparable cloud-first, small-practice positioning to Inmediata.
- NextGen Healthcare: Provider of EHR, practice management, and revenue cycle solutions to ambulatory and specialty practices; competes head-to-head with Inmediata in mid-market physician/medical-practice IT.
Broad incumbents
- Veradigm (formerly Allscripts): Large ambulatory and enterprise EHR/PMS suite, including clearinghouse and analytics; broader portfolio and scale than Inmediata but overlapping ambulatory provider workflows.
- Epic Systems: Dominant enterprise EHR vendor with growing ambulatory and clearinghouse offerings; represents the large incumbent end of the market that Inmediata would face as it pushes into the broader US.
- Oracle Health (formerly Cerner): Enterprise EHR and revenue cycle platform with extensive ambulatory and payer connectivity; major incumbent competing for the same provider customers Inmediata targets as it expands off-island.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
inMediata social profiles
Digital presenceinMediata compliance and trust
Trust signalCompliance9 records
inMediata financial estimates
Financial estimateRevenue estimate
Valuation estimate
inMediata leadership team
Management profileNumber of profiles
Profiles3 records
inMediata funding detail
Funding detailFunding overview
Funding rounds3 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
inMediata M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about inMediata
What does inMediata do?
Inmediata sells cloud-based healthcare technology solutions through its unified Healthway platform, integrating a clearinghouse (SecureTrack), practice management and medical billing software (SecureClaim), ONC-certified electronic medical record systems (SecureEMR and SecureEMR+), and revenue cycle analytics (SecureInsight). Products are licensed primarily on monthly per-provider subscriptions to physicians, dentists, hospitals, laboratories, and EMS providers, with the company claiming 100% connectivity to the Puerto Rico payer market and serving over 15,000 healthcare customers.
Is inMediata a public or private company?
inMediata is a private company. It is classified as venture growth investor backed and is currently operating.
When was inMediata founded?
inMediata was founded in 2003. It employs 101 to 250 people.
Where is inMediata based?
inMediata is headquartered in Charlotte, United States, in the North America region.
How does inMediata make money?
Five revenue lines are on record. SecureEMR/EHR Subscription is the primary driver. The others are secureClaim Practice Management, secureTrack Clearinghouse, additional User Licenses and professional Services.
Who are inMediata's main competitors?
Direct peers on record are AdvancedMD, Tebra, eClinicalWorks, athenahealth, Greenway Health, Practice Fusion and NextGen Healthcare. Broad incumbents are Veradigm (formerly Allscripts), Epic Systems and Oracle Health (formerly Cerner).
Does inMediata have an API?
Yes. SecureTrack WebServices provides real-time transaction processing and seamless integration for medical billing systems. The platform uses SOAP standard to integrate with systems like SecureTrack. It supports batch claim submission with responses in minutes, automated error management with standardized codes, real-time eligibility checking directly from insurers, and connectivity with industry standards including HIPAA, X12, and HL7 formats. Additionally, SecureEMR+ offers FHIR Integration for developers (documented separately). Developer documentation is at portal.inmediata.com/wp-content/uploads/2024/12/SecureEMR-Denali-3.1_2015-Edition-Cures-Update-FHIR-API-Document-rev-12-2024.pdf.
What industry is inMediata in?
inMediata's product category is Healthcare Information Technology. Its primary akta.pro industry code is HLALABAM, Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs), with a secondary code of HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated). Its NAICS code is 5132 and its SIC code is 7370.