Ascom

What Ascom does

Ascom Holding AG is a Swiss-headquartered, publicly-listed (SIX: ASCN) provider of mission-critical communication and workflow intelligence solutions, with roots dating to 1876 and current operations across 18 countries on six continents. The company builds a vertically-integrated stack combining rugged mobile devices (Myco 4 smartphone, d83/d63/d43 DECT phones, i63 VoWiFi phones, a72/914D pagers), clinical and communications software (Digistat, Unite, SmartSense, Ofelia), nurse call platforms (Telligence for hospitals, teleCARE IP for long-term care), and professional services. Its core value proposition addresses alarm fatigue, fragmented clinical communication, medical device integration, lone worker safety, and enterprise situational awareness, anchored by an interoperable architecture certified with 25+ technology partners including Cisco, Epic, GE Healthcare, STANLEY Healthcare, Sonitor, Avaya, Imprivata, and Mindray.

Ascom serves three primary segments: hospitals and acute care (12,000+ hospitals globally), long-term care facilities, and enterprise/industrial customers across 40+ sectors (manufacturing, retail, hospitality, nuclear, food processing). The company operates a hybrid go-to-market combining enterprise direct field sales (global HQ in Baar; regional HQs in Morrisville NC, Frankfurt, and Mägenwil) with a three-tier certified channel partner program (gold/silver/authorized) of resellers and system integrators. Its 32,000+ installed solutions process 800 million+ alarms annually and generate 1.3 million data points per second.

Revenue is generated through a mix of hardware sales (mobile devices), recurring subscription revenue (Healthcare Solutions, Enterprise Safety, software platforms), professional services (consulting, implementation, training, support), and increasingly through Ascom Capital financing (launched February 2026 in North America) which structures multi-year managed-service contracts. The company maintains ISO 9001, ISO 14001, ISO 27001, and ISO 13485 certifications, employs 20+ in-house clinical specialists, and counts 1,300 employees globally. While leadership transitioned in April 2026 with Laurent Dubois elected Chairman succeeding Dr. Valentin Chapero Rueda, Ascom has completed a Share Buyback Program alongside solid 2025 full-year results, indicating stable cash generation and disciplined capital allocation.

Name

Ascom

Legal name

Ascom Holding AG

Website

https://ascom.com

Company type

Public

Founded year

1876

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Ascom Holding AG is a Swiss-listed healthcare ICT and mission-critical communications provider serving 12,000+ hospitals and enterprise customers across 18 countries with interoperable mobile devices, clinical software, nurse call systems, and alarm management solutions.

Ownership category

akta.pro rank

Product category

Healthcare Communication Technology

NAICS

Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (3345), Computer Systems Design and Related Services (54151), Other Communications Equipment Manufacturing (33429)

SIC

Computer Communications Equipment (3576), Electromedical & Electrotherapeutic Apparatus (3845), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Medical Device Connectivity & Interoperability Middleware (MDI, EHR/HL7/FHIR Integration) (HLACAPAJ)

akta.pro secondary industries

EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD), Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO), Wearables & Consumer IoT Integration Platforms (BYOD) (HLACAFAF), Medical-Grade Device Connectivity & Device Management (MDM) (HLACAFAG)

Keywords

• Healthcare communication technology
• Clinical alarm management
• Nurse call systems
• Medical device integration
• Enterprise mobility solutions

Headquarters

HQ city

Morrisville

HQ country

United States

HQ region

North America

Offices19 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Technology or R&D, Supply Chain, Marketing or Sales, Operations

Revenue model

1. Healthcare Solutions: Integrated communication and workflow solutions for hospitals, acute care, and long-term care facilities including nurse call systems, clinical alarm management, and medical device integration
2. Mobile Devices: Sale of professional smartphones (Myco 4), DECT phones (d83, d63, d43), VoWiFi phones (i63), and pagers (a72, 914D) for enterprise and healthcare environments
3. Software Licenses and Subscriptions: Software platforms including Digistat clinical software, Unite communications software, SmartSense software, and Ofelia software offered via subscription or perpetual license
4. Professional Services: Consulting services, implementation and training, and support and maintenance services for Ascom solutions
5. Enterprise Safety Solutions: Workplace safety solutions including lone worker safety, staff attack alarms, and guard tour systems for industrial, retail, hospitality, and high-security establishments
6. Ascom Capital Financing: Financing program launched February 2026 enabling customers to acquire technology with flexible purchase options

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Ascom provides integrated workflow intelligence solutions for healthcare and enterprise environments, combining rugged mobile devices (Myco 4 smartphones, DECT and VoWiFi handsets, pagers), clinical and communication software platforms (Digistat, Telligence, teleCARE IP, Unite, SmartSense), and professional services to enable real-time clinical communication, medical device integration, alarm management, and workplace safety.

Product overview

Ascom offers a platform-plus-modules architecture combining hardware devices, software platforms, and professional services. The mobile device portfolio includes the Myco 4 rugged smartphone, DECT phones (d83, d63, d43), pagers (a72, 914D), and VoWifi phones (i63). The software suite comprises Digistat clinical software for medical device integration and alarm management, SmartSense for IoT monitoring, Unite communications software for workflow orchestration, and Ofelia software. Nurse call systems include teleCARE IP for long-term care facilities and Telligence for hospitals. Services include consulting, implementation and training, support and maintenance, and Ascom Capital financing. The products integrate through the Ascom Healthcare Platform and Ascom Enterprise Platform architectures, enabling interoperability with third-party medical devices, RTLS systems, and communication platforms.

Differentiator

Problem solved

Functional benefit

Brands

• Digistat: Clinical software suite for healthcare workflow management
• Telligence
• teleCARE IP
• Myco
• Unite
• Ofelia
• SmartSense
• Ascom Healthcare Platform
• Ascom Enterprise Platform

Products and services

• Myco 4 Smartphone Purpose-built rugged smartphone for healthcare and enterprise environments, covering multiple functions in a single device to lower total cost of ownership and ensure mission-critical communication.
• d83 DECT Phone Professional DECT telephone for reliable wireless communication in enterprise and healthcare environments.
• d63 DECT Phone Professional DECT telephone for wireless enterprise communication.
• d43 DECT Phone Professional DECT telephone for wireless enterprise communication.
• a72 Pager Reliable pager device for critical communication and alert notifications.
• 914D Pager Professional pager for alert and emergency communication.
• i63 VoWiFi Phone Voice over WiFi telephone for seamless wireless communication over existing WiFi infrastructure.
• Digistat Clinical Software Clinical software suite enabling medical device integration, alarm management, clinical surveillance, and workflow optimization for hospitals.
• Unite Communications Software Communication and collaboration software platform connecting staff, systems, and workflows across enterprise environments.
• SmartSense Software Software for sensor and IoT-based monitoring and environmental awareness applications.
• Ofelia Software Software offering from Ascom's product portfolio.
• Telligence Nurse Call System Smart nurse call system for hospitals enabling intelligent patient communication and workflow management.
• teleCARE IP Nurse Call System IP-based nurse call and resident response system designed for care homes and long-term care facilities.
• Consulting Services Clinical and technical consulting to help customers plan, design, and implement Ascom solutions.
• Implementation and Training Services Solution deployment, configuration, and staff training services for Ascom customers.
• Support and Maintenance Services Ongoing technical support, software updates, and hardware maintenance services for Ascom solutions.
• Ascom Capital Financing Financing program enabling customers to acquire Ascom technology with minimal upfront costs through flexible purchase options.

Quantifiable outcome

• 12.2% (22 seconds) improvement in nurse call response times
• +5 more outcomes

Named customers28 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration23 records

Feature9 records

Partnerships

15 partnerships are on record, tiered core and minor.

• STANLEY HealthcarecoreTechnology or IntegrationIntegration between Ascom Unite system and STANLEY Healthcare AeroScout RTLS solutions for real-time location tracking. Enables automated patient call routing based on staff proximity using MobileView platform and RTLS data. Joint customer deployments in EU/EFTA, USA, Canada, Australia, and Asia Pacific.
• SonitorcoreTechnology or IntegrationIntegration of Sonitor Sense RTLS platform with Ascom Unite Connect for RTLS, enabling room-level positioning accuracy using ultrasonic technology with SmartZoning. Supports nurse call automation and staff workflow optimization. Available in USA, Canada, EU/EFTA, Asia, and Australia.
• Ruckus NetworkscoreTechnology or IntegrationInteroperability certification between Ruckus Smart Wi-Fi infrastructure and Ascom VoWiFi handsets (i62, i63, Myco). Mutual certification through Ascom Interoperability Program. Ruckus is member of Ruckus Ready Partner Program.
• MobileIroncoreTechnology or IntegrationJoint interoperability certification of MobileIron UEM with Ascom Myco 3 smartphone. Enables secure enterprise mobility management for healthcare deployments. Certified products listed on MobileIron Marketplace.
• MindraycoreTechnology or IntegrationIntegration between Mindray patient monitoring systems and Ascom alarm management for alarm fatigue reduction. Filters, combines, and prioritizes alarms from Mindray systems based on clinical protocols. Available in EU/EFTA, MEA, and APAC regions.
• AvayacoreTechnology or IntegrationJoint systems combining Ascom mobility solutions with Avaya Unified Communications platforms (Aura Communications Manager, IP Office, Communication Server 1000). Ascom is Avaya DevConnect Technology Partner. Global availability.
• CiscocoreTechnology or IntegrationSuperior wireless voice solutions developed with Cisco for fully compatible and feature-rich implementations.
• EpiccoreTechnology or IntegrationAscom Myco 3 smartphone is listed on Epic Rover Target Platform for EHR integration.
• GE HealthcarecoreTechnology or IntegrationTransformative medical technologies and services integrated with Ascom for better access, quality, and affordable healthcare.
• swisspro Solutions AGcoreChannel Partner/ Reseller/ DistributorGold Partner sales reseller for Ascom solutions in Switzerland. Located at In der Luberzen 1, 8902 Urdorf.
• ANANDIC MEDICAL SYSTEMS AGminorChannel Partner/ Reseller/ DistributorSilver Partner reseller for Ascom medical systems in Switzerland.
• axeli AGminorChannel Partner/ Reseller/ DistributorChannel partner for Ascom solutions in Switzerland.
• Bouygues E&S InTec Schweiz AGminorChannel Partner/ Reseller/ DistributorChannel partner for Ascom solutions in Switzerland.
• eastphone AGminorChannel Partner/ Reseller/ DistributorChannel partner for Ascom solutions in Switzerland.
• FREY + CIE TELECOM AGminorChannel Partner/ Reseller/ DistributorChannel partner for Ascom solutions in Switzerland.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Vocera Communications (Stryker): Vocera (acquired by Stryker in 2022) is the closest direct competitor to Ascom in clinical communication, offering hands-free badges, smartphone apps, and alarm management for hospitals. Both target the same nurse-call, secure messaging, and care-coordination workflows at the bedside.
• Hillrom (Baxter International): Hillrom's nurse call and patient communication systems (now under Baxter post-2021 acquisition) compete directly with Ascom's Telligence and teleCARE IP platforms in hospitals and long-term care. Both vendors sell integrated clinical workflow and bed-side communication solutions to acute care providers.
• Rauland-Borg (Amphenol): Rauland (now part of Amphenol's Communications Solutions group) is a long-standing nurse call and clinical communication competitor in North American hospitals, overlapping with Ascom's Telligence offering for acute care and patient response.
• Spok Holdings: Spok provides clinical communication and alarm management solutions including secure messaging, on-call scheduling, and nurse call integration for hospitals, directly overlapping with Ascom's Unite communications platform and clinical alerting portfolio.
• Spectralink: Spectralink manufactures enterprise-grade mobile devices (VoWiFi smartphones, DECT handsets) for healthcare and industrial customers, directly competing with Ascom's Myco, i63, and d-series device lines on the hardware side of clinical and enterprise mobility.

Emerging players

• TigerConnect: TigerConnect is a cloud-native clinical collaboration and alarm platform serving hospitals and integrated delivery networks. While smaller and software-led versus Ascom's hardware+software stack, it competes head-to-head on secure messaging and care-team workflows.
• PerfectServe: PerfectServe offers clinical communication, provider scheduling, and patient communication solutions for hospitals and health systems, competing with Ascom on care team coordination and secure messaging, particularly in the US mid-market.

Broad incumbents

• Cisco (Webex and Healthcare Solutions): Cisco provides underlying wireless infrastructure, unified communications, and collaboration tools that Ascom's VoWiFi handsets and Unite software integrate with. As a broader incumbent, Cisco competes at the platform layer for healthcare communications and can either partner with or bypass Ascom depending on customer preference.
• Philips Healthcare: Philips is a broad incumbent in patient monitoring, clinical informatics, and care coordination in the ICU and acute care settings where Ascom's Digistat alarm management is deployed. Philips' own alarm management and IntelliVue products can compete with or complement Ascom's MDI and clinical surveillance stack.

Others

• GE HealthCare: GE HealthCare is a core interoperability partner (integrated with Ascom) and a major patient monitoring vendor whose devices feed Ascom's clinical alarm and MDI platform. It is a complementary ecosystem participant whose monitoring roadmap directly affects Ascom's go-to-market for clinical surveillance.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ascomamericas
• Xx.com/AscomAmericas

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ascom