PostScan Mail
PostScan Mail is a cloud-based virtual mailbox service offering real U.S. street addresses, mail scanning, AI-powered summaries, registered-agent services, and developer API integrations for individuals, small businesses, expats, and enterprise digital mailroom clients.
- Company typePrivate
- Founded2013
- HeadquartersAnaheim, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What PostScan Mail does
PostScan Mail, operated by Certifix, Inc. (incorporated in Wyoming in 2013), is a cloud-based virtual mailbox and digital mail management platform serving individuals, small businesses, and enterprise clients. Its core offering provides real U.S. street addresses (1,000+ locations across 30+ states and internationally in London, Toronto, and Mexico City) where physical mail is received, scanned, and made available online via a web dashboard, native iOS/Android/Amazon mobile apps, and a Developer API. Supporting products include Mail Forwarding, Mail Scanning, Package Forwarding, Virtual Business Address, Virtual PO Box, Registered Agent services, and an Enterprise Digital Mailroom for multi-location organizations.
The underlying platform combines physical mail-receipt hubs, scanning infrastructure, cloud storage, and an NLP-based AI Mail Summary feature that highlights key details from scanned documents. The Developer API exposes programmatic access to mail events and supports integrations with Google Drive, Dropbox, OneDrive, and Slack for automated routing and notifications. A HIPAA Compliance add-on extends the platform to healthcare-vertical document handling.
The business model is predominantly subscription-based, with tiered plans ranging from Starter ($10/month) to Enterprise ($600/month), annual billing discounts (two months free), and per-item usage fees for scans, forwarding, storage, and shredding. The go-to-market is hybrid: a self-serve product-led motion through the website and mobile apps targeting individuals, expats, and small businesses, plus an enterprise sales motion with API integration for digital-mailroom deployments. No external funding, M&A activity, or institutional investor involvement is disclosed in the source data.
PostScan Mail firmographics
Firmographics- Name
- PostScan Mail
- Legal name
- Certifix, Inc.
- Website
- https://postscanmail.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- PostScan Mail is a cloud-based virtual mailbox service offering real U.S. street addresses, mail scanning, AI-powered summaries, registered-agent services, and developer API integrations for individuals, small businesses, expats, and enterprise digital mailroom clients.
- Ownership category
- akta.pro rank
PostScan Mail industry classification
Industry- Product category
- Virtual Mailbox Services
- NAICS
- Private Mail Centers (561431)
- SIC
- Services-Mailing, Reproduction, Commercial Art & Photography (7330)
- akta.pro primary industry
- P.O. Boxes & Virtual Mailboxes (TLAAAAAG)
- akta.pro secondary industry
- Post Office Network & Retail Counter Services (TLAAAAAF)
Keywords
Where PostScan Mail is headquartered
LocationHeadquarters
- HQ city
- Anaheim
- HQ country
- United States
- HQ region
- North America
Offices28 records
Markets served
PostScan Mail business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Subscription Plans: Tiered subscription model with plans ranging from Starter ($10-45/month) to Enterprise ($600/month). Plans include different allocations of incoming mail, open & scan credits, recipients, and additional features. Annual billing offers 2 months free.
- Per-Item Services: Additional fees for services beyond plan limits including: extra envelope/package scans ($0.50 each), open & scan ($2.00 per envelope for up to 10 pages, then $0.25/page), mail forwarding ($2.00 first item, $0.50 each additional plus shipping), mail storage ($0.05/envelope/day after free period), package storage ($0.10/lb/day after free period), shredding ($1.00 for first 10 pages, $0.15 each additional), and oversized packages ($0.25/lb).
- Registered Agent Services: Registered agent services for LLCs and corporations at $5.00 per month per business name, billed annually at $60.00 per year.
- HIPAA Compliance Add-on: Optional HIPAA compliance package at $25.00 per month, billed annually, plus $0.50 per received mail item for healthcare-related document handling.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starter Plan - Basic virtual mailbox for individuals |
| Subscription | Monthly | Standard Plan - Enhanced features for frequent users |
| Subscription | Monthly | Premium Plan - Comprehensive solution for power users |
| Subscription | Monthly | Startup Plan - For growing businesses |
| Subscription | Monthly | Business Plan - For established businesses |
| Subscription | Monthly | Enterprise Plan - For large organizations |
| Subscription | Monthly | London Virtual Address - UK location |
Go-to-market motion4 records
Distribution channels4 records
Marketing channels7 records
PostScan Mail product offering
Product offeringCore offering
PostScan Mail provides a cloud-based virtual mailbox and digital mail management platform where customers receive postal mail at real U.S. street addresses (1,000+ locations), then view, scan, forward, shred, or archive items online. The service is offered via web dashboard, iOS/Android mobile apps, and a Developer API, with AI-powered summaries, package receiving, and registered agent services for LLCs and corporations.
Product overview
PostScan Mail operates a cloud-based virtual mailbox and digital mail management platform offering a suite of interconnected services. The core offering is the Virtual Mailbox, which provides real U.S. street addresses (1,000+ locations) where mail is received, scanned, and managed online with AI-powered summaries. Supporting services include Mail Forwarding, Package Forwarding, Mail Scanning, Virtual Business Address, and Virtual PO Box. For businesses, the Enterprise Digital Mailroom enables high-volume multi-address mail processing with API integration and customized workflows. Additional add-on modules include Registered Agent (for LLC/corporation compliance), Build Your Business Credit, Property Management, and a free Shipping Calculator tool. The platform is accessible via web dashboard, iOS/Android mobile apps, and a Developer API for enterprise automation.
Differentiator
Problem solved
Functional benefit
Products and services
- Virtual Mailbox Primary service providing a real U.S. street address where users receive, scan, and manage their postal mail online. Includes AI-powered summaries, instant notifications, and options to open, scan, forward, shred, or archive mail from any device.
- Enterprise Digital Mailroom Enterprise-grade digital mailroom solution for high-volume mail processing across multiple locations. Includes multi-address mailbox support, customized workflows, API integration, AI-powered summaries, and scalable plans for organizations.
- Virtual Mailroom Paper-free mail management solution for businesses that promotes online management of postal mail across teams with scanning and AI-powered summaries that streamline review and decision-making.
- Virtual Business Address Professional presence service providing a real business street address in any city from the nationwide network, suitable for business cards, websites, and official business registrations.
- Mail Forwarding Service allowing users to forward mail and packages from their virtual mailbox to any destination worldwide. Supports consolidation of multiple items into one shipment with real-time shipping quotes and carrier options.
- Mail Scanning Service providing high-quality scanned images of mail and packages, securely delivered to the virtual mailbox with AI-powered summaries for faster review and action.
- Virtual PO Box Alternative to traditional PO Box providing a real street address. Offers professional presence while managing mail online with flexible forwarding and secure virtual access.
- Package Forwarding International shopping and package receiving service enabling users to receive packages at multiple addresses and forward them anywhere in the world with affordable shipping rates and free storage.
- Registered Agent State-required service for LLCs and corporations to receive legal and government documents. Provides a physical U.S. address, 24/7 availability, email notifications, and mail forwarding services.
- Package Receiving Service at mail centers with extended hours to receive packages on behalf of users from FedEx, DHL, UPS, and USPS carriers.
Quantifiable outcome
- Mail processing time reduced through AI-powered summaries
- +1 more outcomes
Companies that use PostScan Mail
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles4 records
PostScan Mail technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability2 records
Feature5 records
PostScan Mail partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- USPScoreUnited States Postal Service partnership enabling mail receipt and processing at PostScan Mail locations. USPS delivers mail to the company's physical addresses, which is then scanned and made available to customers in their virtual mailbox.
- FedExcoreFedEx package delivery partnership enabling customers to receive FedEx deliveries at their PostScan Mail virtual address, with full tracking and forwarding capabilities.
- UPScoreUPS package delivery partnership enabling customers to receive UPS deliveries at their PostScan Mail virtual address, with forwarding services worldwide.
- DHLcoreDHL international shipping partnership enabling global package forwarding from PostScan Mail locations to international destinations.
- Canada PostminorCanada Post partnership supporting Canadian virtual mailbox locations and cross-border shipping between U.S. and Canada.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
PostScan Mail competitors and assessment
Company assessmentDirect peers
- AnytimeMailbox (incl. Traveling Mailbox): One of the largest virtual mailbox networks globally, offering real street addresses, mail scanning, forwarding, and mobile access across the U.S. and internationally. Competes head-to-head with PostScan Mail on the same SMB/expat use cases and pricing tiers.
- iAnywhere Virtual Mailbox: Virtual mailbox provider offering real U.S. street addresses, mail scanning, forwarding, and registered agent services across multiple states. Direct competitor to PostScan Mail in the SMB and individual virtual mailbox segment.
- Virtual Post Mail: Cloud-based virtual mail service providing real mailing addresses, mail scanning, forwarding, and an API. Closely aligned offering to PostScan Mail's virtual mailbox plus developer-API positioning.
- Earth Class Mail: Pioneer virtual mail service digitizing postal mail for businesses and individuals. Operates a similar real-address mail scanning and forwarding model to PostScan Mail and has been expanding into APIdriven enterprise integrations.
- US Global Mail: Virtual mailbox provider serving expats and small businesses with U.S. street addresses, scanning, and forwarding. Competes directly with PostScan Mail for the same expat/remoteworker and SMB customer base.
- Incfile: Business formation and registered agent service that bundles virtual addresses and mail handling for newly formed LLCs. Direct overlap on PostScan Mail's registered agent and business address offerings.
- Northwest Registered Agent: Registered agent and business address provider active in all 50 states, with a strong privacy and compliance focus. Direct competitor to PostScan Mail's Registered Agent service across the same SMB segment.
Broad incumbents
- IWG plc (Regus): Global coworking and virtual office operator with thousands of premium business addresses offering mail handling as part of broader office-as-a-service subscriptions. Comparable to PostScan Mail on business address services but with a much wider portfolio and balance sheet.
Others
- Pak Mail: U.S. franchise network of packing, shipping, and mailbox services that handle inbound mail/packages and forwarding. Comparable adjacent offering rather than a directly competing virtual mailbox platform.
- The UPS Store: U.S. retail network of UPS-branded shipping stores offering mailboxes, mail receipt, and forwarding as ancillary services. Provides address-mailbox competition to PostScan Mail at street level rather than as a cloud-native platform.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
PostScan Mail social profiles
Digital presencePostScan Mail compliance and trust
Trust signalCompliance1 record
PostScan Mail financial estimates
Financial estimateRevenue estimate
Valuation estimate
PostScan Mail leadership team
Management profileNumber of profiles
Profiles1 record
PostScan Mail funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PostScan Mail M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PostScan Mail
What does PostScan Mail do?
PostScan Mail provides a cloud-based virtual mailbox and digital mail management platform where customers receive postal mail at real U.S. street addresses (1,000+ locations), then view, scan, forward, shred, or archive items online. The service is offered via web dashboard, iOS/Android mobile apps, and a Developer API, with AI-powered summaries, package receiving, and registered agent services for LLCs and corporations.
Is PostScan Mail a public or private company?
PostScan Mail is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was PostScan Mail founded?
PostScan Mail was founded in 2013. It employs 11 to 50 people.
Where is PostScan Mail based?
PostScan Mail is headquartered in Anaheim, United States, in the North America region.
How does PostScan Mail make money?
Four revenue lines are on record. Subscription Plans are the primary driver. The others are per-Item Services, registered Agent Services and HIPAA Compliance Add-on.
Who are PostScan Mail's main competitors?
Direct peers on record are AnytimeMailbox (incl. Traveling Mailbox), iAnywhere Virtual Mailbox, Virtual Post Mail, Earth Class Mail, US Global Mail, Incfile and Northwest Registered Agent. IWG plc (Regus) is listed as a broad incumbent. Others are Pak Mail and The UPS Store.
Does PostScan Mail have an API?
Yes. PostScan Mail Developer API enables organizations to connect mail activity directly into internal workflows, dashboards, and document management systems. Scanned mail data and metadata can be retrieved programmatically. Real-time notifications can be configured for key mailroom events including new mail received, open and scan completion, shipping requests, billing activity, and item transfers. Each alert can include a PDF of the scanned document. The API powers automation and eliminates manual handling. Developer documentation is at www.postscanmail.com/developer-api.html.
What industry is PostScan Mail in?
PostScan Mail's product category is Virtual Mailbox Services. Its primary akta.pro industry code is TLAAAAAG, P.O. Boxes & Virtual Mailboxes, with a secondary code of TLAAAAAF, Post Office Network & Retail Counter Services. Its NAICS code is 561431 and its SIC code is 7330.