Ziosk

What Ziosk does

Ziosk (legal entity Tabletop Media LLC, headquartered in Plano, Texas) is a SaaS hospitality technology provider founded in 2012 that builds guest-facing tabletop tablets, server handhelds, and portable digital check presenters for the restaurant industry. Its product portfolio centers on three core hardware/software solutions — Ziosk Mini (guest-facing tabletop tablet), Ziosk Pro (server handheld), and Drop & Pay (portable digital check presenter) — supplemented by zConnect (on-demand content/campaign management), Games (interactive entertainment), Edge Intelligence (an analytics layer branded as AI-powered), and an Upside Calculator ROI tool. The platform is designed to sit alongside, not replace, a restaurant's existing point-of-sale, payment-processor, and loyalty infrastructure, with pre-built native integrations across Aloha (NCR Voyix), Oracle Micros/Simphony, Positouch, Rezku, Xpient, plus payment gateways (Fiserv, WorldPay, Chase, Shift4, TSYS, FreedomPay) and loyalty platforms (Punchh, Paytronix).

The company sells exclusively through a direct enterprise field-sales motion aimed at mid-to-large multi-unit restaurant chains, with no self-serve or consumer-facing distribution. Named customers include Chili's, Texas Roadhouse, Olive Garden, Outback (Bloomin' Brands), Red Robin, Cheddar's Scratch Kitchen, Bubba's 33, Kona Grill, Yard House, Miller's Ale House, STK, Applebee's (via Flynn Restaurant Group), and Gringo's Tex-Mex/Jimmy Changas. Pricing is quote-based per partner under multi-year contracts combining hardware and software licensing; the company explicitly is not a payment processor but its platform delivers approximately 60 basis points of improvement in card-present vs. card-not-present processing economics and reduces chargebacks for partners. Reported customer outcomes include 90% pay-at-the-table rates, 5+ minutes faster table turns, 20% higher server tips, 3x loyalty enrollment, and engagement of roughly 1 billion guests annually.

The business is privately held with no disclosed funding rounds, revenue figures, or institutional investors in the source data. Headcount is reported at 51–100 employees, with 20 based at a newly opened 16,000-sq-ft Plano Service Center (April 2026) that quadrupled product processing capacity. Leadership includes CEO Rhonda Levene, CTO Jacob Feinstein (appointed August 2025 from AT&T), and founder/former CEO Jack Baum; co-founders Viren Balar and Jack Baum are also listed. Revenue mechanics combine recurring SaaS subscriptions, hardware sales/leases, and indirect transaction-processing intermediation benefits — none of which are quantified publicly.

Name

Ziosk

Legal name

Tabletop Media LLC

Website

https://ziosk.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

51–100 employees

Short description

Ziosk (Tabletop Media LLC) provides SaaS-enabled tabletop tablets, server handhelds, and portable digital check presenters for mid-to-large US restaurant chains, integrating pay-at-the-table, loyalty, and analytics with existing POS, payment, and loyalty systems.

Ownership category

akta.pro rank

Product category

Restaurant Hospitality Technology

akta.pro industry

PRIMARYHDACAMAB

Business/Enterprise Tablets

Hardware, Technology & Telecom/Computing Hardware & Peripherals/Mobile Computing Devices (Tablets & Ultrabooks)

SECONDARYHDACAKAB

Mobile POS (mPOS) Devices & Handheld Terminals

Hardware, Technology & Telecom/Computing Hardware & Peripherals/POS & Retail Computing Hardware

Keywords

• Restaurant tablet solutions
• Pay-at-the-table technology
• Guest engagement platform
• Restaurant POS integration
• Hospitality SaaS platform

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales

Revenue model

1. SaaS Platform Subscription / Hardware: Ziosk operates as a SaaS hospitality platform. Revenue derives from customized platform deployments (hardware + software) to restaurant chain partners. Every system is customized to unique partner needs; costs vary per partner. ROI from upsells, games, and labor savings can subsidize the cost. Not a payment processor — integrates with partner-chosen payment processors.
2. Transaction Processing Intermediation: While Ziosk is not itself a payment processor, its platform facilitates card-present transactions at the table, delivering lower processing fees (approximately 60 bps improvement over card-not-present rates) and chargeback protection for restaurant partners.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

Ziosk is a SaaS hospitality platform that provides guest-facing tabletop tablets (Ziosk Mini), server handheld tablets (Ziosk Pro), and a portable digital check presenter (Drop & Pay) to multi-unit restaurant chains. The platform enables pay-at-the-table, ordering, loyalty enrollment, guest surveys, interactive entertainment, and AI-powered analytics, integrating directly with existing POS, payment processor, and loyalty systems rather than replacing them.

Product overview

Ziosk is a digital hospitality SaaS platform offering a suite of integrated restaurant technology solutions built around tabletop tablets. The core product portfolio includes the Ziosk Mini (guest-facing tabletop tablet), Ziosk Pro (server handheld tablet), and Drop & Pay (portable digital check presenter). These devices work together to enable pay-at-the-table, ordering, loyalty engagement, guest surveys, and entertainment. The zConnect content management platform allows restaurants to manage promotional campaigns across devices, while the Games module provides interactive entertainment. All solutions integrate with existing POS systems (Aloha, Oracle, Positouch, etc.), payment processors (Fiserv, WorldPay, Chase, etc.), and loyalty platforms (Punchh, Paytronix).

Differentiator

Problem solved

Functional benefit

Brands

• zConnect: On-demand content management platform that allows restaurants to create and launch clickable campaigns on Ziosks to drive upsells, higher check sizes, signups, and promotions.
• Drop & Pay™
• Ziosk Mini
• Ziosk Pro
• Edge Intelligence
• Upside Calculator

Products and services

• Ziosk Mini Guest-facing tabletop tablet device that enables digital check presenting, menu browsing, ordering, payment processing, loyalty enrollment, guest surveys, and interactive entertainment at the restaurant table. Sold to multi-unit restaurant chain operators.
• Ziosk Pro Server handheld tablet that enables restaurant staff to take orders, process payments, and manage table service operations from anywhere in the venue. Sold to multi-unit restaurant chain operators.
• Drop & Pay Portable digital check presenter solution that allows servers to leave tablets at tables for guests to view bills, make secure payments, sign up for loyalty programs, and complete surveys in real time. Sold to multi-unit restaurant chain operators.
• zConnect On-demand content management platform that enables restaurants to create, launch, and manage clickable promotional campaigns on Ziosk tablets across one or multiple locations, supporting targeted promotions by daypart, location, and time of day. Sold to multi-unit restaurant chain operators as a standalone offering.
• Games Interactive tabletop games and entertainment content available on Ziosk tablets, including trivia and strategy games designed to engage guests and enhance the dining experience. Sold to restaurant operators as a standalone entertainment module.

Named customers13 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability2 records

Feature6 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Gringo's Tex-Mex and Jimmy ChangascoreTechnology or Integration · 26 February 2026Ziosk partnered with Gringo's Tex-Mex and its sister concept Jimmy Changas to deploy Drop & Pay portable payment solution across their combined 21 Texas locations. Results: 96% pay-at-the-table rate, 23% increase in loyalty participation, 45% guest survey engagement, and reduced payment processing fees. Streamlines operations and enhances guest experience.
• Miller's Ale HousecoreTechnology or Integration · 13 May 2025Miller's Ale House selected Ziosk as its tabletop technology partner to enhance guest engagement. The partnership leverages zConnect for in-store digital promotions and targeted messaging based on time of day and day of week, driving increased appetizer, drink, and dessert purchases.
• PunchhcoreTechnology or IntegrationLoyalty program integration partner — Punchh loyalty platform is built directly into Ziosk's payment flow (Drop & Pay), enabling frictionless loyalty enrollment and reward redemption at the table.
• PaytronixcoreTechnology or IntegrationLoyalty program integration partner — Paytronix loyalty platform is integrated into Ziosk's payment flow, enabling seamless loyalty sign-up and redemption at checkout.
• Aloha (NCR Voyix)coreTechnology or IntegrationPOS integration partner — Ziosk integrates directly with Aloha POS system without requiring a full technology overhaul.
• Oracle Micros / SimphonycoreTechnology or IntegrationPOS integration partners — Ziosk integrates with Oracle Micros and Simphony POS platforms.
• PositouchcoreTechnology or IntegrationPOS integration partner — Ziosk integrates with Positouch POS system for seamless operations.
• Fiserv / First DatacoreTechnology or IntegrationPayment gateway/processor integration — Ziosk integrates with Fiserv/First Data for payment processing.
• WorldPaycoreTechnology or IntegrationPayment gateway/processor integration — Ziosk integrates with WorldPay for payment processing.
• FreedomPaycoreTechnology or IntegrationPayment gateway/processor integration — Ziosk integrates with FreedomPay for payment processing (incoming integration).
• TSYScoreTechnology or IntegrationPayment gateway/processor integration — Ziosk integrates with TSYS for payment processing.
• Chase PaymentechcoreTechnology or IntegrationPayment gateway/processor integration — Ziosk integrates with Chase for payment processing.
• Shift4coreTechnology or IntegrationPayment gateway/processor integration — Ziosk integrates with Shift4 for payment processing.
• nonPareil InstituteminorStrategic or Co-development PartnerAutism awareness initiative partnership — Ziosk and nonParelli Institute partnered for an autism awareness initiative, demonstrating corporate social responsibility.

Scale indicators18 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Lightspeed Restaurant: Lightspeed (which acquired Presto in 2018) offers a restaurant POS platform with integrated handheld ordering and the legacy Presto tabletop product. It competes with Ziosk both as a POS incumbent and through Presto's direct tabletop offering.
• PAR Technology (Brink POS): PAR Technology's Brink POS and Data Central serve enterprise restaurant chains with POS, back-office, and loyalty tools that overlap with Ziosk's integrations and table-side functionality, and PAR is increasingly bundling handheld ordering.
• Toast: Toast is the leading restaurant POS and technology platform in the U.S., offering POS, handheld ordering, kiosk, online ordering, and payments that overlap with much of Ziosk's functionality — though Toast is a broader incumbent rather than a tabletop-specialist.
• SpotOn: SpotOn is a restaurant and commerce technology platform offering POS, handheld ordering, payments, and marketing tools. It serves mid-market restaurant chains with bundled hardware/software that overlaps with Ziosk's pay-at-the-table and loyalty offerings.
• Block (Square): Block (parent of Square) provides Square for Restaurants POS, handheld ordering, and integrated payments used by SMB and mid-market restaurants. Its bundled offering competes with Ziosk in the same hospitality technology budget.

Direct peers

• TouchBistro: TouchBistro provides iPad-based POS and restaurant management software with handheld and table-side ordering capabilities. It targets similar casual-dining and full-service restaurant customers as Ziosk and competes for the same enterprise deals.
• Presto (E la Carte): Presto (formerly E la Carte) is the closest direct competitor to Ziosk, also having pioneered tabletop tablet ordering and pay-at-the-table technology for casual-dining chains. Both companies sell guest-facing restaurant tablets with payment, ordering, and loyalty features.

Emerging players

• GoTab: GoTab provides a restaurant commerce platform combining POS, mobile ordering, and pay-at-table functionality with both guest and operator apps. It is an emerging direct competitor in the same pay-at-the-table and handheld-ordering space as Ziosk.
• Olo: Olo is a digital ordering and delivery platform used by large restaurant chains; its direct and channel ordering capabilities overlap with Ziosk's ordering and loyalty integrations, and it competes for the same enterprise customer's digital strategy budget.

Others

• Paytronix: Paytronix is a Ziosk integration partner for loyalty, but also a direct competitor in restaurant loyalty and guest engagement platforms. Its overlapping capabilities in loyalty, offers, and CRM mean restaurants may substitute Paytronix-native features for Ziosk's.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/zioskofficial
• TikToktiktok.com/@zioskofficial
• Xx.com/Ziosk
• Facebookfacebook.com/theziosk
• LinkedInlinkedin.com/company/tabletop-media

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ziosk