Vendoroo
Vendoroo is a US-based SaaS company founded in 2024 that provides AI-powered maintenance coordination software for residential property management companies, handling intake, vendor dispatch, scheduling, invoicing, and owner communication across a tiered subscription product.
- Company typePrivate
- Founded2024
- HeadquartersSan Francisco, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Vendoroo does
Vendoroo, Inc. is a US-based software company founded in 2024 that builds an AI-powered maintenance coordination platform for property management companies. The platform deploys autonomous AI agents trained on more than 2 million real maintenance work orders to handle the full lifecycle of resident maintenance requests, including 24/7 call and text intake, troubleshooting before dispatch, work order creation inside the customer's property management system, vendor assignment based on skill and availability, appointment coordination, invoice collection, and owner communication. A human-in-the-loop component routes high-touch or edge-case situations to experienced maintenance specialists, and the company backs its outputs with a Vendoroo Guarantee that pays for any AI errors.
The product is sold as a SaaS subscription with five tiers segmented by customer persona. Engage ($3 per unit per month) provides an AI helpdesk and troubleshooting layer; Direct ($6 per unit per month) adds full-cycle vendor coordination and invoice collection; Command adds expert human concierge support and white-labeled owner communication at custom pricing; and Autopilot ($1 per unit per month) and Autopilot + Dispatch ($1.50 per unit per month) target property managers with on-site technician teams. Pricing is per managed unit with a $400 monthly minimum on Engage and Direct and annual billing by default. The platform integrates natively with Rent Manager and AppFolio property management systems, plus Slack and Microsoft Teams, and serves 500 or more property management companies across mid-market and enterprise segments.
The company operates a sales-led motion complemented by product-led trial evaluation, community-led referral incentives ($1,000 per converted referral), and content marketing through an industry blog. Go-to-market is built around SDR outbound prospecting (100+ daily touches), targeted demos, and partnerships with property management software platforms, with field presence at NARPM industry events. Vendoroo is led by CEO Reza Kesh, Chief PM David Normand (former RentVue CEO with 15 years of property management experience), CTO Yashar Babrzadeh (20+ years in software and 7 years in workflow automation SaaS), and Director of Partnerships Joe Easton. The company has no disclosed institutional funding, operates from San Francisco with legal registration in New York, and was recognized with Inman's 2024 AI Award.
Vendoroo firmographics
Firmographics- Name
- Vendoroo
- Legal name
- Vendoroo, Inc.
- Website
- https://vendoroo.ai
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Vendoroo is a US-based SaaS company founded in 2024 that provides AI-powered maintenance coordination software for residential property management companies, handling intake, vendor dispatch, scheduling, invoicing, and owner communication across a tiered subscription product.
- Ownership category
- akta.pro rank
Vendoroo industry classification
Industry- Product category
- Property Management Software
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Home Services Coordination & Vendor Management (HSACAIAI)
- akta.pro secondary industries
- Vendor/Subcontractor & SLA Management (BPABAAAJ), Software/SaaS Subscriptions (Consumer & Prosumer) (CRAFAIAB)
Keywords
Where Vendoroo is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Vendoroo business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription - Engage Plan: AI-powered communications desk at $3/unit/month with minimum $400/month. Includes 24/7 AI business line, call routing, automated work order creation, and smart troubleshooting.
- Subscription - Direct Plan: Full-cycle AI maintenance manager at $6/unit/month with minimum $400/month. Builds on Engage by automating vendor coordination, invoice collection, and entire workflow from request to resolution.
- Subscription - Command Plan: Premium tier with expert human support for complex, high-touch situations. Includes white-labeled owner communication, automated bid approvals, and AI-powered smart estimates. Contact sales for pricing.
- Subscription - Autopilot Plan: For on-site tech teams at $1/unit/month. Includes 24/7 AI receptionist, smart call routing, automated work order creation, and real-time PMS updates.
- Subscription - Autopilot + Dispatch Plan: Full AI automation for on-site teams at $1.50/unit/month. Includes vendor coordination, automated unit turn workflows, invoice collection, and automated bid approvals over NTE.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Annual | Engage: $3/unit/month - 24/7 AI communications desk |
| Unit Pricing | Annual | Direct: $6/unit/month - Full-cycle AI maintenance manager |
| Subscription | Multi-year contract | Command: Contact sales - Premium tier with human support |
| Unit Pricing | Annual | Autopilot: $1/unit/month - For on-site tech teams |
| Unit Pricing | Annual | Autopilot + Dispatch: $1.50/unit/month - Full AI automation |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels9 records
Vendoroo product offering
Product offeringCore offering
Vendoroo provides an AI-powered front desk and maintenance operations platform for residential property management companies. Its autonomous AI agents handle 24/7 resident intake across voice, text, email and PMS portals, triage issues, troubleshoot before dispatch, create work orders in property management systems, assign vendors, coordinate appointments, collect invoices, and communicate with owners. The offering is sold as tiered SaaS subscriptions per managed unit, with a human expert safety net for complex edge cases.
Product overview
Vendoroo is an AI-powered property management platform providing autonomous AI agents that handle front desk and maintenance operations. The product portfolio includes three subscription tiers for coordinator/vendor-managed properties (Engage at $3/unit/month for 24/7 AI helpdesk, Direct at $6/unit/month for full-cycle AI maintenance management, and Command with expert human support for complex situations), two plans for on-site technician teams (Autopilot at $1/unit/month and Autopilot + Dispatch at $1.50/unit/month), plus an Enterprise tier for larger operations. All plans integrate with property management systems like Rent Manager and AppFolio, and communicate via Slack or Microsoft Teams.
Differentiator
Problem solved
Functional benefit
Products and services
- Engage 24/7 AI-powered helpdesk subscription for property management companies that handles every call and text, triages maintenance requests in real time, troubleshoots issues before dispatch, and keeps the PMS updated. Priced at $3 per unit per month with a $400/month minimum.
- Direct Full-cycle AI maintenance manager subscription that builds on Engage by automating vendor assignment, appointment coordination, custom workflows, and invoice collection from request through resolution. Priced at $6 per unit per month with a $400/month minimum.
- Command Premium subscription tier that adds expert human support on top of Direct for complex, high-touch situations including silent-vendor management, failover handling, white-labeled owner communication, automated bid approvals, and AI-powered smart estimates. Custom pricing based on portfolio size.
- Autopilot Subscription plan for property management companies with on-site maintenance technicians that automates 24/7 resident intake, smart call routing, troubleshooting, automated work order creation, automated technician assignment, and real-time PMS updates. Priced at $1 per unit per month.
- Autopilot + Dispatch Full AI automation subscription for on-site technician teams that extends Autopilot with vendor coordination, automated unit turn workflows, invoice collection, and automated bid approvals over NTE. Priced at $1.50 per unit per month.
- Enterprise Property Management Enterprise-tier maintenance operations solution providing 24/7 AI-powered maintenance intake, smart troubleshooting, custom workflow implementation, and human expert review for edge cases. Designed for large property management operators to reduce time to complete work orders and protect rental revenue.
Quantifiable outcome
- 30% portfolio growth after adoption
- +6 more outcomes
Companies that use Vendoroo
Customer profileNamed customers11 records
Segments2 records
Ideal customer profiles3 records
Vendoroo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability7 records
Feature11 records
Vendoroo partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Rent ManagercoreVendoroo joined the Rent Manager Integrations Program to offer AI-powered front desk and maintenance operations to Rent Manager customers. The integration allows property managers to automate front desk workflows and maintenance coordination from intake through resolution while keeping systems synchronized with Rent Manager's platform.
- AppFoliocoreIntegration with AppFolio property management software enables seamless data flow between Vendoroo AI and AppFolio PMS, automating maintenance workflows without requiring clients to change their existing systems.
Scale indicators12 records
Recent moves6 records
Expansion highlights6 records
Vendoroo competitors and assessment
Company assessmentDirect peers
- EliseAI: EliseAI builds AI agents for multifamily property management covering leasing, resident communications, and maintenance coordination. Most directly comparable to Vendoroo in applying AI agents to residential property operations workflows.
- Brix: Brix provides AI-driven tenant screening and operations automation for residential property managers. Competes in the same vertical SaaS + AI category as Vendoroo, targeting similar mid-market property management customers.
- Apartment Ocean: AI leasing and resident communication platform for property managers, with overlap to Vendoroo's front desk and resident intake automation. Targets the same residential rental vertical with an AI-first product approach.
Broad incumbents
- AppFolio: Major property management software platform with native AI features including maintenance and resident communication automation. Vendoroo integrates with AppFolio today but AppFolio's broader AI roadmap makes it both a partner and direct competitive threat.
- Rent Manager (by London Computer Systems): Established property management software platform with a formal Integrations Program that Vendoroo joined in April 2026. While currently a distribution partner, Rent Manager could expand its own AI capabilities and become a more direct competitive threat.
- Buildium: Major residential property management SaaS platform serving small and mid-market landlords. Operates in the same customer segment as Vendoroo and has been adding automation features that overlap with Vendoroo's value proposition.
- Yardi: One of the largest property management software providers, serving both residential and commercial portfolios. Yardi's scale and R&D budget make it a long-term competitive threat in any AI-for-PM category Vendoroo targets.
- Propertyware: Property management software focused on single-family and small multifamily rental managers. Targets the same mid-market and SMB residential landlord segment as Vendoroo's lower-priced Autopilot tier.
- DoorLoop: Cloud-based property management software with growing AI and automation features. Serves a similar residential property management customer base and competes for the same GTM attention as Vendoroo.
Emerging players
- BetterBot: AI leasing assistant focused on automating renter inquiries and scheduling for property managers. Adjacent in category (AI for residential property ops) but narrower in scope than Vendoroo's full maintenance coordination platform.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Vendoroo social profiles
Digital presenceVendoroo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vendoroo leadership team
Management profileNumber of profiles
Profiles4 records
Vendoroo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vendoroo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vendoroo
What does Vendoroo do?
Vendoroo provides an AI-powered front desk and maintenance operations platform for residential property management companies. Its autonomous AI agents handle 24/7 resident intake across voice, text, email and PMS portals, triage issues, troubleshoot before dispatch, create work orders in property management systems, assign vendors, coordinate appointments, collect invoices, and communicate with owners. The offering is sold as tiered SaaS subscriptions per managed unit, with a human expert safety net for complex edge cases.
Is Vendoroo a public or private company?
Vendoroo is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Vendoroo founded?
Vendoroo was founded in 2024. It employs 51 to 100 people.
Where is Vendoroo based?
Vendoroo is headquartered in San Francisco, United States, in the North America region.
How does Vendoroo make money?
Five revenue lines are on record. Subscription - Engage Plan is the primary driver. The others are subscription - Direct Plan, subscription - Command Plan, subscription - Autopilot Plan and subscription - Autopilot + Dispatch Plan.
Who are Vendoroo's main competitors?
Direct peers on record are EliseAI, Brix and Apartment Ocean. Broad incumbents are AppFolio, Rent Manager (by London Computer Systems), Buildium, Yardi, Propertyware and DoorLoop. BetterBot is listed as an emerging player.
Does Vendoroo have an API?
No public API is recorded for Vendoroo.
What industry is Vendoroo in?
Vendoroo's product category is Property Management Software. Its primary akta.pro industry code is HSACAIAI, Home Services Coordination & Vendor Management, with a secondary code of BPABAAAJ, Vendor/Subcontractor & SLA Management. Its SIC code is 7372.