Reed & Mackay
Reed & Mackay is a UK-headquartered corporate travel management company serving global enterprise clients in financial services, legal, insurance, and energy sectors with booking, expense, safety, and event management services. Wholly-owned Navan subsidiary.
- Company typePrivate
- Founded1965
- HeadquartersLondon, United Kingdom
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Reed & Mackay does
Reed & Mackay is a UK-headquartered corporate travel management company that provides full-service travel booking, expense management, traveller safety, and event management to enterprise clients. Its primary customer base sits in financial services (investment banks, asset managers, hedge funds, private equity), law firms, insurance, marine and energy, and media/luxury verticals, with named clients including AAB, Allegis Group, Texo Group, and FD Technologies. The company delivers its services through a dedicated consultant model with 24/7 phone support alongside the R&M/Book proprietary online booking platform, supplemented by mobile apps, configurable approval workflows, integrated expense reporting, traveller safety/tracking, and a sustainability dashboard.
The technology stack comprises the R&M/Book platform (covering air, rail, hotel, and ground transport) and a set of platform features for approvals, expense, data insights, traveller safety, and sustainability. Reed & Mackay integrates with risk management providers (ISOS, Helix, World Aware) for duty-of-care capabilities and with sustainability partners Squake (for CO2 calculation at booking) and Neste (for Sustainable Aviation Fuel), and holds an EcoVadis Silver rating placing it in the top 15% of rated travel agencies. It is also certified under Cyber Essentials Plus and conforms to WCAG 2.2 Level A and AA. The company operates from 13+ offices across the UK, US, Australia, France, Germany, Spain, Sweden, UAE, Singapore, India, Canada, Norway, and Italy, with the broader group claiming 65+ market reach.
Reed & Mackay generates revenue via transaction-based service fees and commissions on bookings (flights, hotels, ground transport, events), sold through custom enterprise contracts on multi-year terms; no standard published pricing exists. Reed & Mackay was founded in the 1960s (sources vary between 1961 and 1965), was acquired by TripActions (now Navan, NASDAQ: NAVN) in 2021, and has since grown through acquisitions including Concierge Travel Group (2019), Hillgate Travel (2018), Atlanta Agencia de Viajes (November 2022), and Regent International (June 2024). From January 2026, Navan began transitioning Reed & Mackay customers to the unified Navan platform, with the white-glove service model to be preserved as a premium tier within Navan's portfolio.
Reed & Mackay firmographics
Firmographics- Name
- Reed & Mackay
- Legal name
- Reed & Mackay Ltd.
- Website
- https://reedmackay.com
- Company type
- Private
- Founded year
- 1965
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Reed & Mackay is a UK-headquartered corporate travel management company serving global enterprise clients in financial services, legal, insurance, and energy sectors with booking, expense, safety, and event management services. Wholly-owned Navan subsidiary.
- Ownership category
- akta.pro rank
Reed & Mackay industry classification
Industry- Product category
- Corporate Travel Management
- NAICS
- Travel Agencies (561510)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Online/Hybrid Corporate Travel Agencies (Self-Booking + Support) (THAKACAB)
- akta.pro secondary industry
- Corporate Travel & Accommodation Coordination (HSACADAL)
Keywords
Where Reed & Mackay is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices13 records
Markets served
Reed & Mackay business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Service Fees: Transaction-based service fees charged to corporate clients for travel bookings and management services
- Transaction Commissions: Commissions earned on bookings made through the platform across flights, hotels, and other travel services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Multi-year contract | Custom Enterprise Pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Reed & Mackay product offering
Product offeringCore offering
Reed & Mackay provides managed corporate travel services for global businesses, delivering dedicated travel consultants, 24/7 emergency support, integrated booking, expense management, traveler safety tracking, and event management. The offering is built on its proprietary R&M/Book platform and is targeted primarily at financial services, legal, insurance, and energy/marine sector clients. It operates as the premium brand of Navan (formerly TripActions) following its 2021 acquisition.
Product overview
Reed & Mackay is a corporate travel and events management company offering a comprehensive, platform-supported service for ambitious global businesses. The portfolio comprises three core service lines: Corporate Travel Management, Event Management, and specialized Energy & Marine travel services. These are delivered through the R&M/Book platform as the central technology hub, supplemented by specialized modules for traveller safety (with interactive risk mapping and tracking), approvals workflow, expense management, data insights and analytics, and a dedicated mobile app. Additional offerings include the Limitless Travel accessibility service and sustainability dashboard for carbon tracking. The company has transitioned to integrating with the Navan platform (parent company) while maintaining its white-glove service model under the Reed & Mackay brand.
Differentiator
Problem solved
Functional benefit
Products and services
- Corporate Travel Management Full-service corporate travel management providing dedicated consultants, 24/7 multilingual support, real-time booking across air, rail, hotel, and ground transport, traveler safety tracking, approvals workflow, expense management, data insights, and mobile app access for enterprise clients.
- Event Management Comprehensive event management service covering end-to-end management of meetings, conferences, incentive events, and corporate events, including group logistics, digital engagement technology, venue sourcing, and congress services for business clients.
- Energy & Marine Travel Services Specialized travel management for the energy and marine sectors offering crew rotations, large-scale logistics, 24/7 emergency response, marine and offshore fares, and dedicated consultant teams with sector expertise for oil & gas, maritime, and renewable energy clients.
- Limitless Travel Accessibility-focused service providing support for travellers with visible and hidden disabilities, including personalised assistance, special requirements documentation, and inclusive travel planning.
Quantifiable outcome
- 96% client satisfaction rate
- +1 more outcomes
Companies that use Reed & Mackay
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles3 records
Reed & Mackay technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature6 records
Reed & Mackay partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and flagship.
- Regent InternationalcoreAcquisition of Regent International in June 2024, further expanding global travel management capabilities.
- SquakecoreSustainability partnership providing CO2 emissions data and carbon footprint tracking for corporate travel bookings, enabling clients to measure and report on travel-related carbon emissions.
- NestecorePartnership for Sustainable Aviation Fuel (SAF) enabling corporate clients to reduce their travel carbon footprint through SAF credits and sustainable fuel options.
- Atlanta Agencia de ViajescoreAcquisition of Atlanta Agencia de Viajes in November 2022, expanding Reed & Mackay's presence in the Spanish-speaking market.
- Navan (formerly TripActions)flagshipNavan acquired Reed & Mackay in 2021, bringing the company under the Navan corporate travel platform. This acquisition integrated Reed & Mackay's European expertise with Navan's global technology platform.
Scale indicators4 records
Reed & Mackay competitors and assessment
Company assessmentDirect peers
- American Express Global Business Travel: The largest dedicated corporate travel management company globally, serving multinational enterprises with booking, expense and duty-of-care solutions. Directly comparable in TMC service model, target customer base and global footprint.
- CWT (formerly Carlson Wagonlit Travel): Major global TMC providing corporate travel, meetings and events services to large enterprises, including strong financial services and legal vertical exposure. Closely comparable in service scope, customer base and platform-driven delivery model.
- BCD Travel: Privately-held global corporate travel management company serving enterprise and mid-market clients across 100+ countries. Directly comparable as a multinational TMC with similar technology-led service delivery and sector diversification.
- FCM Travel: Corporate travel division of Flight Centre Travel Group, operating in 90+ markets with a hybrid human + digital model. Comparable target customer profile and global TMC service offering, including the Corporate Traveller sub-brand for SMEs.
- ATPI Griffinstone: Specialist corporate travel management company with deep energy, marine and offshore sector expertise. Directly comparable to Reed & Mackay's Energy & Marine practice and its high-complexity crew rotation / offshore logistics offering.
- Corporate Traveller: SME-focused corporate travel brand owned by Flight Centre, offering booking, expense and travel management to small and mid-sized businesses globally. Comparable as a sibling TMC brand with shared platform assets and a similar service-led delivery model.
Broad incumbents
- Navan (formerly TripActions): Reed & Mackay's parent company and a fast-growing corporate travel and expense platform serving enterprises globally. Highly comparable in product (TMC + T&E) and target customer, with broader technology scope and direct ownership of Reed & Mackay.
- SAP Concur: Enterprise expense, travel and invoice management platform used by the majority of Fortune 500 corporations. Comparable in the T&E software stack and direct overlap with Reed & Mackay's expense and travel booking modules, though broader in scope.
Emerging players
- TravelPerk: Fast-growing digital-first corporate travel platform targeting mid-market and enterprise with a modern OBT, expense and sustainability stack. Comparable as a corporate TMC competitor pushing into the same enterprise buyer base with a tech-led model.
- Spotnana: Cloud-native corporate travel platform offering a modern TMC infrastructure layer to enterprises, agencies and TMCs. Comparable as a TMC technology disruptor whose agentic booking model could displace traditional high-touch TMC delivery.
Market position
Strengths4 records
Weaknesses4 records
Key risks5 records
Key highlights6 records
Customer concentration
Reed & Mackay social profiles
Digital presenceReed & Mackay compliance and trust
Trust signalCompliance3 records
Reed & Mackay financial estimates
Financial estimateRevenue estimate
Valuation estimate
Reed & Mackay leadership team
Management profileNumber of profiles
Profiles3 records
Reed & Mackay funding detail
Funding detailFunding overview
Funding rounds3 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Reed & Mackay M&A and investment
M&A and investmentM&A4 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Reed & Mackay
What does Reed & Mackay do?
Reed & Mackay provides managed corporate travel services for global businesses, delivering dedicated travel consultants, 24/7 emergency support, integrated booking, expense management, traveler safety tracking, and event management. The offering is built on its proprietary R&M/Book platform and is targeted primarily at financial services, legal, insurance, and energy/marine sector clients. It operates as the premium brand of Navan (formerly TripActions) following its 2021 acquisition.
Is Reed & Mackay a public or private company?
Reed & Mackay is a private company. It is classified as corporate owned and is currently operating.
When was Reed & Mackay founded?
Reed & Mackay was founded in 1965. It employs 251 to 500 people.
Where is Reed & Mackay based?
Reed & Mackay is headquartered in London, United Kingdom, in the Europe region.
How does Reed & Mackay make money?
Two revenue lines are on record. Service Fees are the primary driver. The others are transaction Commissions.
Who are Reed & Mackay's main competitors?
Direct peers on record are American Express Global Business Travel, CWT (formerly Carlson Wagonlit Travel), BCD Travel, FCM Travel, ATPI Griffinstone and Corporate Traveller. Broad incumbents are Navan (formerly TripActions) and SAP Concur. Emerging players are TravelPerk and Spotnana.
Does Reed & Mackay have an API?
No public API is recorded for Reed & Mackay.
What industry is Reed & Mackay in?
Reed & Mackay's product category is Corporate Travel Management. Its primary akta.pro industry code is THAKACAB, Online/Hybrid Corporate Travel Agencies (Self-Booking + Support), with a secondary code of HSACADAL, Corporate Travel & Accommodation Coordination. Its NAICS code is 561510 and its SIC code is 4731.