Answering Legal
Answering Legal (Ring Savvy, Inc) provides 24/7 U.S.-based live virtual receptionist and legal intake services exclusively to law firms, supported by an AI intake chatbot, 753 CRM integrations, and bilingual coverage for 2,000+ small and mid-sized legal practices across the United States.
- Company typePrivate
- Founded2013
- HeadquartersNesconset, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Answering Legal does
Answering Legal, legally Ring Savvy, Inc, is a U.S.-based answering service exclusively focused on law firms. Founded in 2013 and headquartered in Nesconset, New York, the company provides 24/7/365 live virtual receptionist coverage staffed by 100% U.S.-based, bilingual (English/Spanish) agents trained in legal intake for criminal defense, personal injury, family law, and other practice areas. Its primary function is capturing and qualifying new client calls for solo practitioners and small-to-medium law firms, with custom intake scripts, message delivery via text/email/CRM, appointment scheduling, overflow handling, and call routing configured per firm during a white-glove setup process.
The product platform combines the core receptionist service with adjacent modules including a free AI-powered intake chatbot for law firm websites (launched February 2025), Legal Video Calls with live translation in hundreds of languages, a mobile app for attorney-side management, and an LSA (Local Services Ads) optimization add-on. Underlying technology includes conversational AI custom-trained per firm, automated attendant and AI Voice IVR, and 753 active direct integrations with legal practice management and CRM platforms such as MyCase, Clio Grow, PracticePanther, Smokeball, Lead Docket, Lawmatics, Smart Advocate, Litify, and Salesforce, plus Zapier for broader workflow automation.
Revenue is generated primarily through monthly subscription pricing with flat-rate, all-inclusive packages customized after a 14-day/400-minute free trial, supplemented by $399-$599 setup fees. The company serves over 2,000 active law firms exclusively in the United States, distributes through a sales-led direct motion (website and phone-based inside sales), and supports demand generation through a multi-channel content strategy including a branded podcast network (founded 2023), blog, SEO, and broad social media presence. The company is privately held, bootstrapped with no disclosed funding rounds, and led by co-founder/CEO Brooke Shatles and co-founder/President Robert Shatles, supported by a marketing organization led by Director Nick Werker, Head of PR Joe Galotti, and Marketing Strategist Tony Prieto.
Answering Legal firmographics
Firmographics- Name
- Answering Legal
- Legal name
- Ring Savvy, Inc
- Website
- https://answeringlegal.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Answering Legal (Ring Savvy, Inc) provides 24/7 U.S.-based live virtual receptionist and legal intake services exclusively to law firms, supported by an AI intake chatbot, 753 CRM integrations, and bilingual coverage for 2,000+ small and mid-sized legal practices across the United States.
- Ownership category
- akta.pro rank
Answering Legal industry classification
Industry- Product category
- Legal Answering Services
- NAICS
- Telephone Answering Services (561421), Telephone Call Centers (56142), Translation and Interpretation Services (541930)
- SIC
- Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)
- akta.pro secondary industry
- Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI)
Keywords
Where Answering Legal is headquartered
LocationHeadquarters
- HQ city
- Nesconset
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Answering Legal business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Virtual Receptionist Service: Subscription-based service with custom minutes packages based on law firm needs. Pricing is flat-rate with all features included in every package. Usage-based overages apply for minutes beyond plan limits.
- AI Chatbot: Free AI-powered chatbot offered as complementary service to receptionist customers to capture web leads
- Legal Video Calls: Live translation service available on-demand for video or phone calls with multilingual client support
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom Minutes Package |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
Answering Legal product offering
Product offeringCore offering
Answering Legal delivers a 24/7 live-answer virtual receptionist service built specifically for law firms, handling inbound calls, legal intake, message taking, appointment scheduling, bilingual support, and overflow coverage. The core service is augmented by an AI-powered chatbot (launched 2025) that captures after-hours leads, live-translated video calls for clients, and a mobile app plus direct integrations with legal CRMs and practice management systems.
Product overview
Answering Legal offers a unified legal answering service platform combining 24/7 live virtual receptionist support with AI-powered tools. The core offering is the 24/7 Legal Answering Service featuring U.S.-based receptionists trained in legal intake. This is complemented by an AI-Powered Chatbot (free for all customers) that captures web leads, and Legal Video Calls for live translation services. The platform includes modular add-on services including Legal Intake, Message Taking, Lead Capturing, Appointment Scheduling, Bilingual Support, Overflow Call Handling, Call Routing, and LSA Optimization. A Mobile App enables attorneys to manage the service on the go. All features are fully customizable per law firm. The company also operates the Answering Legal Podcast Network for attorney education and marketing.
Differentiator
Problem solved
Functional benefit
Brands
- Answering Legal Podcast Network: A podcast network featuring shows including Everything Except The Law, The Earley Show, Inside Answering Legal, Law Firm Success Strategies, and The Legal Mindset Corner
- AI-Powered Chatbot
- Legal Video Calls
Products and services
- 24/7 Legal Answering Service Round-the-clock live virtual receptionist service built specifically for law firms, handling inbound calls, legal intake scripting, message taking, appointment scheduling, lead capture, English/Spanish bilingual support, overflow coverage, and call routing — delivered via a subscription with custom minute packages.
- AI-Powered Chatbot Website chatbot designed for law firms that engages prospects, answers common legal-intake questions, and captures lead information after hours or when call volume exceeds live-reception capacity.
- Legal Video Calls with Live Translation Live-translated video calling service that allows law firms to host remote client consultations with real-time language translation, removing language barriers for non-English-speaking prospects and clients.
- Answering Legal Mobile App Mobile application that lets subscribing law firms manage their Answering Legal account, review messages and call details, and stay connected to receptionist activity from iOS or Android devices.
Quantifiable outcome
- Clio secret shopper survey found only 40% of law firms answered phone live in 2024 (down from 56% in 2019), and only 25% of firms who missed calls bothered calling back
- +1 more outcomes
Companies that use Answering Legal
Customer profileNamed customers6 records
Segments1 record
Ideal customer profiles1 record
Answering Legal technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability5 records
Feature6 records
Answering Legal partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core.
- MyCasecoreIntegration with MyCase legal practice management software for seamless data flow between Answering Legal intake services and case management.
- Clio GrowcoreIntegration with Clio Grow client intake and practice management platform to automate lead-to-case workflows.
- PracticePanthercoreIntegration with PracticePanther legal software for unified client communication and case data management.
- SmokeballcoreIntegration with Smokeball legal practice management software for automated workflow integration.
- ZapiercoreIntegration via Zapier enables connections to hundreds of apps and automation workflows for law firms.
- Lead DocketcoreIntegration with Lead Docket legal lead management software for automated lead capture and tracking.
- LawmaticscoreIntegration with Lawmatics legal marketing and automation platform for lead management and client intake.
- Smart AdvocatecoreIntegration with Smart Advocate legal practice management software for case and client data synchronization.
- LitifycoreIntegration with Litify legal operations platform for unified data and workflow management.
- SalesforcecoreIntegration with Salesforce CRM platform for law firms using Salesforce to manage client relationships and intake data.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
Answering Legal competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights7 records
Customer concentration
Answering Legal social profiles
Digital presenceAnswering Legal financial estimates
Financial estimateRevenue estimate
Valuation estimate
Answering Legal leadership team
Management profileNumber of profiles
Profiles5 records
Answering Legal funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Answering Legal M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Answering Legal
What does Answering Legal do?
Answering Legal delivers a 24/7 live-answer virtual receptionist service built specifically for law firms, handling inbound calls, legal intake, message taking, appointment scheduling, bilingual support, and overflow coverage. The core service is augmented by an AI-powered chatbot (launched 2025) that captures after-hours leads, live-translated video calls for clients, and a mobile app plus direct integrations with legal CRMs and practice management systems.
Is Answering Legal a public or private company?
Answering Legal is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Answering Legal founded?
Answering Legal was founded in 2013. It employs 101 to 250 people.
Where is Answering Legal based?
Answering Legal is headquartered in Nesconset, United States, in the North America region.
How does Answering Legal make money?
Three revenue lines are on record. Virtual Receptionist Service is the primary driver. The others are AI Chatbot and legal Video Calls.
Does Answering Legal have an API?
No public API is recorded for Answering Legal.
What industry is Answering Legal in?
Answering Legal's product category is Legal Answering Services. Its primary akta.pro industry code is HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation), with a secondary code of BPAEAIAI, Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents). Its NAICS code is 561421 and its SIC code is 7385.