BagValet
- Company typePrivate
- Founded2018
- HeadquartersCharleston, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
BagValet firmographics
Firmographics- Name
- BagValet
- Legal name
- Charleston BagValet
- Website
- https://charlestonbagvalet.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
BagValet industry classification
Industry- Product category
- Travel Luggage Storage Services
- NAICS
- Local Messengers and Local Delivery (4922), Warehousing and Storage (493)
- SIC
- Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Baggage Services (Porters, Wrapping, Storage, Lost & Found) (THABALAG)
Keywords
Where BagValet is headquartered
LocationHeadquarters
- HQ city
- Charleston
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
BagValet business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Daily Luggage Storage: Per-person daily flat rate for up to 12 hours of luggage storage with pickup and delivery service. Additional fees apply for oversized items such as golf bags, extra suitcases, and baby equipment.
- 30 Minute Unloading Service: Flat-rate service for unloading vehicles at vacation destinations. One concierge assists for up to 30 minutes, unpacking luggage, groceries, baby equipment and hauling items to their destination.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Individual traveler luggage storage |
| Unit Pricing | Pay-as-you-go | Daily luggage storage per person |
| Unit Pricing | Pay-as-you-go | 30-minute vehicle unloading service |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
BagValet product offering
Product offeringCore offering
BagValet provides mobile luggage storage and delivery services for travelers in Charleston, SC. The company picks up luggage curbside from hotels, Airbnbs, or airports, secures each item with a tamper-proof lock, stores it in a climate-controlled facility, and delivers the bags back to the customer's chosen location. It also offers a 30-minute vehicle unloading service and a partnership program for hospitality businesses to integrate the service as a guest amenity.
Product overview
BagValet offers a mobile luggage storage solution with two core services: Daily Luggage Storage ($20-35 per person) featuring curbside pick-up, tamper-proof locking, climate-controlled storage, and delivery; and an Unloading Service ($75 per booking) for 30-minute vehicle unloading assistance. The company also operates a Partnership Program for hospitality businesses to integrate these services as a guest amenity. The service is designed to allow travelers to explore Charleston hands-free between lodging and flight times.
Differentiator
Problem solved
Functional benefit
Products and services
- Daily Luggage Storage Mobile luggage storage service with curbside pickup and delivery. Items are secured with tamper-proof locks and stored in a climate-controlled facility for up to 12 hours. Pricing is $20-35 per person depending on group size.
- Unloading Service
Quantifiable outcome
- Up to 6+ hours of hands-free exploration time between checkout and flight
Companies that use BagValet
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles3 records
BagValet technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature2 records
BagValet partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Charleston Hospitality Industry PartnerscoreBagValet works with top-rated hospitality industry professionals including hotels, vacation rentals, and short-term rental properties to provide luggage storage services as an added amenity for their guests. The partnership program allows hospitality partners to offload luggage storage liability while enhancing guest experience.
- Bulldog ToursminorFeatured tour partner on BagValet website offering ghost tours, history tours, culinary tours, and exclusive access tours including the Yorktown aircraft carrier. BagValet curates and recommends these tours to customers as part of the hands-free travel experience.
- Charleston Culinary ToursminorFeatured tour partner offering 2.5-hour culinary tours exploring Charleston's Historic Downtown food scene. Cross-promoted on BagValet website as a recommended experience for travelers.
- Charleston Photography ToursminorFeatured tour partner offering photography-focused experiences including Lowcountry Southern Charm Tour, Iconic Charleston Scenes Tour, and Backroads & Live Oaks Excursion. Curated as part of BagValet's recommended experiences.
- Holy City History ToursminorFeatured tour partner offering ghost tours and history walking tours including Patriots and Pirates History Tour and Family-Friendly Ghost Tour. Cross-promoted on BagValet's site.
- Various Local Restaurants (The Park Cafe, Blind Tiger Pub)minorFeatured through BagValet's 'Bagless Brunch' blog series highlighting local restaurants like The Park Cafe and Blind Tiger Pub as luggage-free dining destinations. These partnerships create content marketing value for both parties.
Scale indicators1 record
Recent moves5 records
Expansion highlights5 records
BagValet competitors and assessment
Company assessmentDirect peers
- LuggageHero: LuggageHero is a venture-backed luggage storage network that aggregates partner shops (hotels, retail, cafes) as drop-off points in tourist cities. It is the most direct competitor in 'luggage storage for travelers' and competes for the same Charleston visitor wallet, though via fixed locations rather than mobile pickup.
- Stash (formerly StashPoint): Stash operates a global network of luggage storage locations and is one of the larger scaled players in the category. It competes with BagValet for the same traveler's 'between checkout and flight' storage need and has the brand and capital to enter or deepen presence in Charleston.
- Vertoe: Vertoe provides short-term luggage storage in multiple US cities, partnering with local businesses as drop-off points. It is a direct competitor in the same traveler-luggage-storage category and overlaps with BagValet's target use case.
- Nannybag: Nannybag is a luggage storage platform operating across Europe and North America with partner shops as storage points. It addresses the same traveler pain point as BagValet and could expand into the Charleston market.
- Radical Storage: Radical Storage (part of Bounce) operates a large global luggage storage network through partner venues. It competes for the same tourist storage occasion and represents the kind of well-funded, broad-network entrant BagValet must defend against.
- LUGGit: LUGGit is a mobile luggage pickup-and-delivery service in European cities, closely mirroring BagValet's mobile concierge model. It is the closest functional analog (mobile rather than fixed-location) and demonstrates the replicability of the model into new cities.
Broad incumbents
- Bounce: Bounce is a large, venture-backed luggage storage marketplace operating in hundreds of cities worldwide. It overlaps with BagValet's category and target customer, but serves them through a fixed-location partner network rather than mobile service.
- Hilton Bell Desk / Hotel Concierge Storage: Hotels (Hilton, Marriott, IHG and independent Charleston properties) traditionally offer free luggage storage to guests as part of the concierge experience. They are the incumbent solution BagValet is disrupting and a potential partner through the B2B hospitality channel.
Emerging players
- QwikDrop: QwikDrop is an emerging US luggage and item delivery service that intersects with BagValet's mobile traveler-services concept. It is a smaller player but operates in the same 'last-mile delivery for travelers' category.
Others
- Charleston International Airport (CHS) Lost & Found / Storage: Charleston International Airport provides limited baggage services and storage near the terminal. It is an indirect competitor/adjacent service for travelers needing to handle luggage around flights and represents a potential partnership or distribution node for BagValet.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
BagValet social profiles
Digital presenceBagValet financial estimates
Financial estimateRevenue estimate
Valuation estimate
BagValet leadership team
Management profileNumber of profiles
Profiles1 record
BagValet funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BagValet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BagValet
What does BagValet do?
BagValet provides mobile luggage storage and delivery services for travelers in Charleston, SC. The company picks up luggage curbside from hotels, Airbnbs, or airports, secures each item with a tamper-proof lock, stores it in a climate-controlled facility, and delivers the bags back to the customer's chosen location. It also offers a 30-minute vehicle unloading service and a partnership program for hospitality businesses to integrate the service as a guest amenity.
Is BagValet a public or private company?
BagValet is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was BagValet founded?
BagValet was founded in 2018. It employs 11 to 50 people.
Where is BagValet based?
BagValet is headquartered in Charleston, United States, in the North America region.
How does BagValet make money?
Two revenue lines are on record. Daily Luggage Storage is the primary driver. The others are 30 Minute Unloading Service.
Who are BagValet's main competitors?
Direct peers on record are LuggageHero, Stash (formerly StashPoint), Vertoe, Nannybag, Radical Storage and LUGGit. Broad incumbents are Bounce and Hilton Bell Desk / Hotel Concierge Storage. QwikDrop is listed as an emerging player. Charleston International Airport (CHS) Lost & Found / Storage is listed as an others.
Does BagValet have an API?
No public API is recorded for BagValet.
What industry is BagValet in?
BagValet's product category is Travel Luggage Storage Services. Its primary akta.pro industry code is THABALAG, Baggage Services (Porters, Wrapping, Storage, Lost & Found). Its NAICS code is 4922 and its SIC code is 4210.