Acton Water District

Name

Acton Water District

Legal name

Water Supply District of Acton

Website

https://actonwater.com

Company type

Private

Founded year

1912

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Acton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Supply Chain, Technology or R&D

Distribution channels2 records

Marketing channels4 records

Core offering

Acton Water District is a Massachusetts-chartered municipal water utility that delivers high-quality drinking water drawn from eleven on-town groundwater wells through approximately 135 miles of water main and four storage tanks to about 95 percent of Acton, MA residents. Treatment operations include corrosion control, disinfection, VOC removal, iron and manganese sequestration, and active PFAS treatment at three facilities, with regular testing for over 100 contaminants.

Product overview

The Acton Water District operates as a municipal water utility providing water distribution services to approximately 95 percent of Acton, Massachusetts residents. The system consists of eleven groundwater wells, 135 miles of water main, four storage tanks, and treatment facilities. The District offers a portfolio of services including core water distribution and treatment, water quality testing, and conservation programs. Customer-facing services include the WaterSmart platform for billing and usage tracking, ConnectCTY for customer service, and various rebate programs. Source protection is managed through property ownership and conservation efforts at locations including the 549 Main Street property.

Differentiator

Problem solved

Functional benefit

Products and services

• Municipal Water Supply Service Core municipal drinking water delivery service sourced from eleven on-town groundwater wells and distributed via ~135 miles of water main and four storage tanks to roughly 95% of the residents of Acton, Massachusetts, as well as area businesses and schools. Treatment includes corrosion control, disinfection, VOC removal, iron/manganese sequestration, and PFAS treatment.
• WaterSmart Customer Program Customer-facing digital program that lets Acton Water District customers enroll in paperless billing, view bills and publications online, access water usage data, and integrate with the Flume Smart Home Water Monitor for indoor water conservation.
• Water Conservation Rebates District-administered rebate programs covering high-efficiency toilets, high-efficiency clothes washers, and a Bottled Water Rebate Program for sensitive subgroups, designed to incentivize residential and small commercial water conservation within the service area.
• Source Protection Land Management Acquisition and stewardship of source-water protection properties, including the 549 Main Street property and the Conant Wellfield, in partnership with the Town of Acton and Sudbury Valley Trustees to safeguard groundwater quality through land conservation and trail management.
• Senior Citizen Water Bill Discount Policy Standing discount program applied to qualifying senior citizen ratepayers' water bills within the Acton Water District service area.

Quantifiable outcome

• Water delivered meets all Environmental Protection Agency (EPA) health standards
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Town of ActoncoreStrategic or Co-development Partner · 7 December 2023Partnership with the Town of Acton for public access to trail network at 549 Main Street property. The town acquired a Conservation Restriction (CR) on the property utilizing $1.0M from the Community Preservation Act Open Space Set aside fund. The property supports climate resiliency and is uniquely positioned on the Bruce Freeman Rail Trail.
• Conant FamilyminorOthers · 7 December 2023Below market value sale facilitated by the Conant family for acquisition of 549 Main Street property for water supply protection. Property closing occurred on December 7, 2023 for $4.9M as approved by voters at the Annual District meeting on March 15, 2023.
• Sudbury Valley TrusteesminorStrategic or Co-development PartnerPartnership with Sudbury Valley Trustees for management of public access trail network at 549 Main Street property owned by the Water Supply District of Acton for drinking water supply protection.

Scale indicators5 records

Recent moves6 records

Expansion highlights2 records

Direct peers

• Sudbury Water District: Neighboring Massachusetts municipal water district of comparable size serving a single town with groundwater sources — directly comparable operating model, regulatory environment (MassDEP), and customer profile.
• Town of Westford Water Department: Massachusetts municipal water utility serving a similar suburban town with comparable groundwater-based supply and treatment infrastructure — closely matched in scale, customer mix, and compliance obligations.
• Concord Public Works (Water & Sewer Division): Nearby MA municipal water utility serving Concord with a similar small-town groundwater-fed system and customer base — strong operational and regulatory peer.
• Littleton Water Department: Small Massachusetts municipal water utility serving the Town of Littleton with groundwater sources and comparable scale to Acton — directly comparable in customer count, infrastructure footprint, and compliance profile.

Regional players

• Massachusetts Water Resources Authority (MWRA): Large regional wholesale water and wastewater authority serving greater Boston; while not a direct municipal competitor to Acton, it sets wholesale rates and regulatory frameworks that affect all MA water districts and operates at a comparable utility scale.

Broad incumbents

• American Water Works Company: Largest publicly traded investor-owned water and wastewater utility in the US — useful benchmark for utility unit economics, capex patterns, and rate-base valuation methodology even though it operates at vastly greater scale and across many states.
• Essential Utilities (Aqua America): Large investor-owned water and natural gas utility with regulated water operations across multiple states — broad incumbent benchmark for regulated water-utility economics, treatment capex, and PFAS-related investment.
• Veolia North America: Major water and wastewater services operator running municipal contracts across North America — relevant comparable for outsourced operations, treatment technology, and contract structures for utilities of Acton's profile.

Emerging players

• WaterSmart Software: Customer engagement and data-analytics SaaS platform already integrated with the Acton Water District (via the WaterSmart program) — adjacent technology peer whose product is embedded in this utility's customer stack.
• Flume Inc. Smart home water monitor vendor whose device is offered through the District's conservation program — adjacent enabling technology peer whose product is distributed via this utility's customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/actonwater
• Facebookfacebook.com/ActonWater
• LinkedInlinkedin.com/company/acton-water-district-office

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Acton Water District