KIO
KIO IT Services is a Mexico City-based enterprise IT services provider delivering managed cybersecurity, hybrid cloud, AI-powered monitoring and automation, application management, and network services to 3,000+ large organizations across financial, manufacturing, government, and healthcare sectors, supported by owned data center infrastructure in Querétaro.
- Company typePrivate
- Founded2002
- HeadquartersMexico City, Mexico
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What KIO does
KIO IT Services, founded in 2002 and headquartered in Mexico City, is a privately held Mexican enterprise IT services provider delivering a multi-product portfolio spanning managed cybersecurity, hybrid cloud, AI and automation, application management, and network services. The company is recognized by Garret as #1 in Mexico for infrastructure and managed services and serves 3,000+ large organizations across financial services, manufacturing, government, healthcare, fintech, and nonprofit verticals. Its core technology stack includes proprietary platforms Prophecy (AIOps/BAM monitoring), Automattica (RPA and hyperautomation), SincronIA (SAT tax reconciliation), and The ROCK (AI-integrated SOC), underpinned by 35+ international certifications including ISO 27001, 27701, 37001, 9001, 20000-1, 14001, 29110, and PCI DSS.
KIO generates revenue primarily through recurring managed services contracts, cloud subscriptions (KIO Cloud IaaS built on VMware, Oracle PCA, and IBM Power), professional services for cloud migration and digital transformation, and subscription-based AI products. Go-to-market is enterprise field sales led by VPs Comercial (Maghandi Suárez and Rommel de la Cruz) targeting large Mexican organizations, supplemented by a content and partner-led demand engine across Bibliotech, The Tech Hub, and the Tecnófagos podcast. The company holds formal Microsoft Solution Partner and AWS Select Tier Service status and maintains direct cloud interconnects to AWS, Azure, Google Cloud, Huawei Cloud, IBM Cloud, Oracle, and Salesforce via Megaport, positioning KIO as a multi-cloud aggregator. Operating scale includes 60+ PB of managed storage, 1,400+ managed databases, 800 virtualization nodes, 2,200+ endpoints under SOC protection, 1,000+ engineers, and 130+ cybersecurity specialists, with subsidiary KIO Data Centers operating the QRO2 facility at nearly 19 MW of capacity in Querétaro following its December 2025 inauguration. Leadership is led by founder and Executive Chairman Sergio Rosengaus, CEO Bruno Juanes, and CFO Javier Reyes alongside functional directors across legal, operations, human capital, IT and customer services, and marketing.
KIO firmographics
Firmographics- Name
- KIO
- Legal name
- KIO IT Services
- Website
- https://kio.tech
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- KIO IT Services is a Mexico City-based enterprise IT services provider delivering managed cybersecurity, hybrid cloud, AI-powered monitoring and automation, application management, and network services to 3,000+ large organizations across financial, manufacturing, government, and healthcare sectors, supported by owned data center infrastructure in Querétaro.
- Ownership category
- akta.pro rank
KIO industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
- akta.pro secondary industries
- Systems Integration & Implementation Services (BPAEAAAB), IT Service Management (ITSM) Platforms (HDAEALAA), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
Keywords
Where KIO is headquartered
LocationHeadquarters
- HQ city
- Mexico City
- HQ country
- Mexico
- HQ region
- Latin America
Offices3 records
Markets served
KIO business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed Cybersecurity Services: Ongoing managed security services including 24/7 SOC monitoring, threat detection and response, managed detection and response (MDR), and exposure management.
- Cloud Services: Hybrid cloud solutions including IaaS, cloud migration, cloud managed services, disaster recovery, and cloud connection services for enterprises in Mexico.
- AI & Autonomy Services: AI-powered solutions including Prophecy monitoring, Automattica RPA automation, and SincronIA tax reconciliation, typically sold as subscriptions or per-project engagements.
- Application & Managed Services: Managed operating systems, databases, backup, storage, hypervisor, middleware, and network services. End-to-end management of business-critical applications including ERP, CRM, and BI systems.
- Network Services: Network connectivity services including dedicated internet access, DCI, cloud connectivity, SD-WAN, DNS management, and Network as a Service with speeds from 1-10 Gbps.
- Professional Services: Consulting, implementation, and professional services for digital transformation projects, cloud migration, and technology deployment.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels8 records
KIO product offering
Product offeringCore offering
KIO IT Services delivers comprehensive managed IT services for enterprise clients in Mexico, spanning cybersecurity (24/7 SOC, MDR, exposure management), cloud services (IaaS, migration, managed cloud), AI and automation platforms, application and database management, and network connectivity. The company also operates its own carrier-neutral data centers, including the recently inaugurated QRO2 facility in Querétaro, and develops proprietary AI platforms (Prophecy, Automattica, SincronIA, The ROCK).
Product overview
KIO IT Services is an IT services company providing a comprehensive portfolio of managed services in cybersecurity, cloud computing, AI and automation, application management, and network services. The core offerings include Cybersecurity Services (with The ROCK SOC, Cyber SOC, MDR, and Exposure Management), Cloud Services (KIO Cloud IaaS, professional and managed cloud services), AI & Autonomy Services (Prophecy, Automattica, SincronIA), Application & Managed Services, and Network Services (SD-WAN, Network as a Service, DNS). The company operates data centers including QRO2 in Querétaro, Mexico, and maintains partnerships with major cloud platforms (AWS, Azure, Google Cloud, Huawei Cloud, IBM Cloud) for multi-cloud connectivity.
Differentiator
Problem solved
Functional benefit
Brands
- Prophecy: AI-powered solution for proactive monitoring and incident prevention, utilizing machine learning and advanced analytics for real-time IT infrastructure monitoring.
- Automattica
- SincronIA
- The ROCK
Products and services
- Cybersecurity Services
Quantifiable outcome
- 80% reduction in operational response times for clients
- +6 more outcomes
Companies that use KIO
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles5 records
KIO technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability9 records
Feature6 records
KIO partnerships and signals
Strategic signalPartnerships
19 partnerships are on record, tiered core and secondary.
- Amazon Web Services (AWS)coreAWS is a primary cloud platform partner for KIO, providing infrastructure for cloud services, disaster recovery, and digital transformation projects. KIO holds AWS Partner Select Tier Service status and delivers professional services and managed services on AWS.
- Microsoft AzurecoreMicrosoft Azure partnership includes multiple solution areas including Azure Infrastructure, Modern Work, Digital App Innovation, and Private Cloud. KIO is a Microsoft Solution Partner with certified competencies.
- Google CloudcoreGoogle Cloud is a key cloud platform partner for KIO, enabling multi-cloud solutions and direct cloud connectivity for enterprise clients.
- Huawei CloudcoreHuawei Cloud partnership enables additional multi-cloud options for KIO clients, providing cloud connectivity and infrastructure services.
- VMwarecoreVMware partnership provides virtualization and cloud infrastructure foundation for KIO Cloud services, enabling multitenant cloud offerings.
- IBMsecondaryIBM partnership enables IBM Power systems and IBM Cloud integration for enterprise clients, particularly for SAP and mission-critical workloads.
- SAPsecondarySAP HANA partnership supports SAP on cloud services, enabling optimized infrastructure for SAP deployments managed by KIO.
- IntelsecondaryIntel partnership provides technology foundation for cloud and cybersecurity solutions, leveraging Intel processors and security technologies.
- Automation AnywherecoreAutomation Anywhere partnership powers KIO's Automattica RPA platform, enabling hyperautomation capabilities for business process automation.
- ElasticsecondaryElastic partnership provides search and analytics capabilities supporting monitoring and observability solutions.
- Hornet SecuritysecondaryHornet Security partnership provides email security and backup solutions integrated into KIO's cybersecurity portfolio.
- Trend MicrosecondaryTrend Micro partnership provides endpoint and network security solutions for KIO's managed cybersecurity services.
- BeyondTrustsecondaryBeyondTrust partnership enables privileged access management (PAM) capabilities within KIO's cybersecurity offerings.
- Check PointsecondaryCheck Point partnership provides firewall and network security solutions for KIO's cybersecurity services.
- RadwaresecondaryRadware partnership provides DDoS protection and application delivery solutions for KIO's security services.
- BitdefendersecondaryBitdefender partnership provides endpoint protection and advanced threat security for KIO's cybersecurity offerings.
- Stellar CybersecondaryStellar Cyber partnership provides AI-powered security analytics and SOC automation capabilities.
- Rapid7secondaryRapid7 partnership provides vulnerability management and penetration testing capabilities for KIO's cybersecurity services.
- MegaportsecondaryMegaport partnership enables software-defined networking and multi-cloud connectivity for KIO's Network as a Service offerings.
Scale indicators17 records
Recent moves7 records
Expansion highlights6 records
KIO competitors and assessment
Company assessmentDirect peers
- Kyndryl: Global IT infrastructure services provider spun out of IBM, offering managed infrastructure, cloud, and security services to large enterprises. Directly comparable to KIO in IT outsourcing and managed services delivery model, with growing Mexico/LatAm presence competing for the same enterprise accounts.
- Triara (América Móvil): Mexican data center and managed services business owned by América Móvil/Telmex. Operates carrier-neutral data centers and enterprise IT services in Mexico, directly competing with KIO Data Centers' QRO2 facility and KIO's cloud/managed services portfolio for enterprise colocation and outsourcing contracts.
- IFX Networks: LatAm-focused managed IT services and connectivity provider operating across multiple Latin American countries. Comparable to KIO in offering managed network, cloud, and IT services to enterprise customers in Spanish-speaking markets, with overlapping customer profiles in financial services.
- Rackspace Technology: US-headquartered managed cloud services provider specializing in multi-cloud management across AWS, Azure, Google Cloud, and VMware. Comparable to KIO's KIO Cloud and Cloud Managed Services offerings, with similar hyperscaler-tied go-to-market and enterprise customer profile.
Broad incumbents
- DXC Technology: Global IT services company providing managed infrastructure, cloud, security, and application services to enterprise clients. Comparable to KIO in its end-to-end enterprise IT outsourcing model and growing LatAm footprint competing for large Mexican accounts.
- NTT Data: Global IT services and systems integrator with established Mexican operations. Comparable to KIO in offering digital transformation, cloud migration, and managed services to enterprise and government clients, though NTT Data operates as a much broader incumbent with global delivery scale.
- Accenture Mexico: Global professional services and digital transformation firm with a major Mexico practice. Competes with KIO in cloud migration, cybersecurity consulting, and digital transformation engagements for large Mexican enterprises and financial services clients.
- TCS (Tata Consultancy Services) Mexico: Global IT services and consulting firm with significant nearshore delivery from Mexico. Comparable to KIO in offering digital transformation, cloud, and managed services to Mexican and multinational enterprise clients, though at much larger global scale.
- Capgemini Mexico: Global IT services and consulting firm with Mexican operations focused on cloud, cybersecurity, and digital transformation. Directly comparable to KIO in enterprise digital transformation engagements and managed services for financial services and manufacturing verticals.
- IBM Mexico: Global IT services, cloud (IBM Cloud), and systems integration with a long-standing Mexico presence. Direct overlap with KIO's enterprise infrastructure services, SAP on cloud, and hybrid cloud offerings, and a key KIO technology partner/competitor in mission-critical workloads.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
KIO social profiles
Digital presenceKIO compliance and trust
Trust signalCompliance10 records
KIO financial estimates
Financial estimateRevenue estimate
Valuation estimate
KIO leadership team
Management profileNumber of profiles
Profiles10 records
KIO subsidiaries and ownership
Company hierarchySubsidiaries1 record
KIO funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
KIO M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about KIO
What does KIO do?
KIO IT Services delivers comprehensive managed IT services for enterprise clients in Mexico, spanning cybersecurity (24/7 SOC, MDR, exposure management), cloud services (IaaS, migration, managed cloud), AI and automation platforms, application and database management, and network connectivity. The company also operates its own carrier-neutral data centers, including the recently inaugurated QRO2 facility in Querétaro, and develops proprietary AI platforms (Prophecy, Automattica, SincronIA, The ROCK).
Is KIO a public or private company?
KIO is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was KIO founded?
KIO was founded in 2002. It employs 1,001 to 5,000 people.
Where is KIO based?
KIO is headquartered in Mexico City, Mexico, in the Latin America region.
How does KIO make money?
Six revenue lines are on record. Managed Cybersecurity Services are the primary driver. The others are cloud Services, AI & Autonomy Services, application & Managed Services, network Services and professional Services.
Who are KIO's main competitors?
Direct peers on record are Kyndryl, Triara (América Móvil), IFX Networks and Rackspace Technology. Broad incumbents are DXC Technology, NTT Data, Accenture Mexico, TCS (Tata Consultancy Services) Mexico, Capgemini Mexico and IBM Mexico.
Does KIO have an API?
No public API is recorded for KIO.
What industry is KIO in?
KIO's product category is Managed IT Services. Its primary akta.pro industry code is HDABANAA, Data Center Operations & Managed Services (Remote Hands, NOC/SOC), with a secondary code of BPAEAAAB, Systems Integration & Implementation Services. Its NAICS code is 541513 and its SIC code is 7370.