KIO

What KIO does

KIO IT Services, founded in 2002 and headquartered in Mexico City, is a privately held Mexican enterprise IT services provider delivering a multi-product portfolio spanning managed cybersecurity, hybrid cloud, AI and automation, application management, and network services. The company is recognized by Garret as #1 in Mexico for infrastructure and managed services and serves 3,000+ large organizations across financial services, manufacturing, government, healthcare, fintech, and nonprofit verticals. Its core technology stack includes proprietary platforms Prophecy (AIOps/BAM monitoring), Automattica (RPA and hyperautomation), SincronIA (SAT tax reconciliation), and The ROCK (AI-integrated SOC), underpinned by 35+ international certifications including ISO 27001, 27701, 37001, 9001, 20000-1, 14001, 29110, and PCI DSS.

KIO generates revenue primarily through recurring managed services contracts, cloud subscriptions (KIO Cloud IaaS built on VMware, Oracle PCA, and IBM Power), professional services for cloud migration and digital transformation, and subscription-based AI products. Go-to-market is enterprise field sales led by VPs Comercial (Maghandi Suárez and Rommel de la Cruz) targeting large Mexican organizations, supplemented by a content and partner-led demand engine across Bibliotech, The Tech Hub, and the Tecnófagos podcast. The company holds formal Microsoft Solution Partner and AWS Select Tier Service status and maintains direct cloud interconnects to AWS, Azure, Google Cloud, Huawei Cloud, IBM Cloud, Oracle, and Salesforce via Megaport, positioning KIO as a multi-cloud aggregator. Operating scale includes 60+ PB of managed storage, 1,400+ managed databases, 800 virtualization nodes, 2,200+ endpoints under SOC protection, 1,000+ engineers, and 130+ cybersecurity specialists, with subsidiary KIO Data Centers operating the QRO2 facility at nearly 19 MW of capacity in Querétaro following its December 2025 inauguration. Leadership is led by founder and Executive Chairman Sergio Rosengaus, CEO Bruno Juanes, and CFO Javier Reyes alongside functional directors across legal, operations, human capital, IT and customer services, and marketing.

Name

KIO

Legal name

KIO IT Services

Website

https://kio.tech

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

KIO IT Services is a Mexico City-based enterprise IT services provider delivering managed cybersecurity, hybrid cloud, AI-powered monitoring and automation, application management, and network services to 3,000+ large organizations across financial, manufacturing, government, and healthcare sectors, supported by owned data center infrastructure in Querétaro.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

akta.pro secondary industries

Systems Integration & Implementation Services (BPAEAAAB), IT Service Management (ITSM) Platforms (HDAEALAA), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

Keywords

• Managed cybersecurity services
• Hybrid cloud infrastructure
• Application managed services
• Network connectivity services
• Data center services

Headquarters

HQ city

Mexico City

HQ country

Mexico

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed Cybersecurity Services: Ongoing managed security services including 24/7 SOC monitoring, threat detection and response, managed detection and response (MDR), and exposure management.
2. Cloud Services: Hybrid cloud solutions including IaaS, cloud migration, cloud managed services, disaster recovery, and cloud connection services for enterprises in Mexico.
3. AI & Autonomy Services: AI-powered solutions including Prophecy monitoring, Automattica RPA automation, and SincronIA tax reconciliation, typically sold as subscriptions or per-project engagements.
4. Application & Managed Services: Managed operating systems, databases, backup, storage, hypervisor, middleware, and network services. End-to-end management of business-critical applications including ERP, CRM, and BI systems.
5. Network Services: Network connectivity services including dedicated internet access, DCI, cloud connectivity, SD-WAN, DNS management, and Network as a Service with speeds from 1-10 Gbps.
6. Professional Services: Consulting, implementation, and professional services for digital transformation projects, cloud migration, and technology deployment.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

KIO IT Services delivers comprehensive managed IT services for enterprise clients in Mexico, spanning cybersecurity (24/7 SOC, MDR, exposure management), cloud services (IaaS, migration, managed cloud), AI and automation platforms, application and database management, and network connectivity. The company also operates its own carrier-neutral data centers, including the recently inaugurated QRO2 facility in Querétaro, and develops proprietary AI platforms (Prophecy, Automattica, SincronIA, The ROCK).

Product overview

KIO IT Services is an IT services company providing a comprehensive portfolio of managed services in cybersecurity, cloud computing, AI and automation, application management, and network services. The core offerings include Cybersecurity Services (with The ROCK SOC, Cyber SOC, MDR, and Exposure Management), Cloud Services (KIO Cloud IaaS, professional and managed cloud services), AI & Autonomy Services (Prophecy, Automattica, SincronIA), Application & Managed Services, and Network Services (SD-WAN, Network as a Service, DNS). The company operates data centers including QRO2 in Querétaro, Mexico, and maintains partnerships with major cloud platforms (AWS, Azure, Google Cloud, Huawei Cloud, IBM Cloud) for multi-cloud connectivity.

Differentiator

Problem solved

Functional benefit

Brands

• Prophecy: AI-powered solution for proactive monitoring and incident prevention, utilizing machine learning and advanced analytics for real-time IT infrastructure monitoring.
• Automattica
• SincronIA
• The ROCK

Products and services

• Cybersecurity Services

Quantifiable outcome

• 80% reduction in operational response times for clients
• +6 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability9 records

Feature6 records

Partnerships

19 partnerships are on record, tiered core and secondary.

• Amazon Web Services (AWS)coreTechnology or IntegrationAWS is a primary cloud platform partner for KIO, providing infrastructure for cloud services, disaster recovery, and digital transformation projects. KIO holds AWS Partner Select Tier Service status and delivers professional services and managed services on AWS.
• Microsoft AzurecoreTechnology or IntegrationMicrosoft Azure partnership includes multiple solution areas including Azure Infrastructure, Modern Work, Digital App Innovation, and Private Cloud. KIO is a Microsoft Solution Partner with certified competencies.
• Google CloudcoreTechnology or IntegrationGoogle Cloud is a key cloud platform partner for KIO, enabling multi-cloud solutions and direct cloud connectivity for enterprise clients.
• Huawei CloudcoreTechnology or IntegrationHuawei Cloud partnership enables additional multi-cloud options for KIO clients, providing cloud connectivity and infrastructure services.
• VMwarecoreTechnology or IntegrationVMware partnership provides virtualization and cloud infrastructure foundation for KIO Cloud services, enabling multitenant cloud offerings.
• IBMsecondaryTechnology or IntegrationIBM partnership enables IBM Power systems and IBM Cloud integration for enterprise clients, particularly for SAP and mission-critical workloads.
• SAPsecondaryTechnology or IntegrationSAP HANA partnership supports SAP on cloud services, enabling optimized infrastructure for SAP deployments managed by KIO.
• IntelsecondaryTechnology or IntegrationIntel partnership provides technology foundation for cloud and cybersecurity solutions, leveraging Intel processors and security technologies.
• Automation AnywherecoreTechnology or IntegrationAutomation Anywhere partnership powers KIO's Automattica RPA platform, enabling hyperautomation capabilities for business process automation.
• ElasticsecondaryTechnology or IntegrationElastic partnership provides search and analytics capabilities supporting monitoring and observability solutions.
• Hornet SecuritysecondaryTechnology or IntegrationHornet Security partnership provides email security and backup solutions integrated into KIO's cybersecurity portfolio.
• Trend MicrosecondaryTechnology or IntegrationTrend Micro partnership provides endpoint and network security solutions for KIO's managed cybersecurity services.
• BeyondTrustsecondaryTechnology or IntegrationBeyondTrust partnership enables privileged access management (PAM) capabilities within KIO's cybersecurity offerings.
• Check PointsecondaryTechnology or IntegrationCheck Point partnership provides firewall and network security solutions for KIO's cybersecurity services.
• RadwaresecondaryTechnology or IntegrationRadware partnership provides DDoS protection and application delivery solutions for KIO's security services.
• BitdefendersecondaryTechnology or IntegrationBitdefender partnership provides endpoint protection and advanced threat security for KIO's cybersecurity offerings.
• Stellar CybersecondaryTechnology or IntegrationStellar Cyber partnership provides AI-powered security analytics and SOC automation capabilities.
• Rapid7secondaryTechnology or IntegrationRapid7 partnership provides vulnerability management and penetration testing capabilities for KIO's cybersecurity services.
• MegaportsecondaryTechnology or IntegrationMegaport partnership enables software-defined networking and multi-cloud connectivity for KIO's Network as a Service offerings.

Scale indicators17 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Kyndryl: Global IT infrastructure services provider spun out of IBM, offering managed infrastructure, cloud, and security services to large enterprises. Directly comparable to KIO in IT outsourcing and managed services delivery model, with growing Mexico/LatAm presence competing for the same enterprise accounts.
• Triara (América Móvil): Mexican data center and managed services business owned by América Móvil/Telmex. Operates carrier-neutral data centers and enterprise IT services in Mexico, directly competing with KIO Data Centers' QRO2 facility and KIO's cloud/managed services portfolio for enterprise colocation and outsourcing contracts.
• IFX Networks: LatAm-focused managed IT services and connectivity provider operating across multiple Latin American countries. Comparable to KIO in offering managed network, cloud, and IT services to enterprise customers in Spanish-speaking markets, with overlapping customer profiles in financial services.
• Rackspace Technology: US-headquartered managed cloud services provider specializing in multi-cloud management across AWS, Azure, Google Cloud, and VMware. Comparable to KIO's KIO Cloud and Cloud Managed Services offerings, with similar hyperscaler-tied go-to-market and enterprise customer profile.

Broad incumbents

• DXC Technology: Global IT services company providing managed infrastructure, cloud, security, and application services to enterprise clients. Comparable to KIO in its end-to-end enterprise IT outsourcing model and growing LatAm footprint competing for large Mexican accounts.
• NTT Data: Global IT services and systems integrator with established Mexican operations. Comparable to KIO in offering digital transformation, cloud migration, and managed services to enterprise and government clients, though NTT Data operates as a much broader incumbent with global delivery scale.
• Accenture Mexico: Global professional services and digital transformation firm with a major Mexico practice. Competes with KIO in cloud migration, cybersecurity consulting, and digital transformation engagements for large Mexican enterprises and financial services clients.
• TCS (Tata Consultancy Services) Mexico: Global IT services and consulting firm with significant nearshore delivery from Mexico. Comparable to KIO in offering digital transformation, cloud, and managed services to Mexican and multinational enterprise clients, though at much larger global scale.
• Capgemini Mexico: Global IT services and consulting firm with Mexican operations focused on cloud, cybersecurity, and digital transformation. Directly comparable to KIO in enterprise digital transformation engagements and managed services for financial services and manufacturing verticals.
• IBM Mexico: Global IT services, cloud (IBM Cloud), and systems integration with a long-standing Mexico presence. Direct overlap with KIO's enterprise infrastructure services, SAP on cloud, and hybrid cloud offerings, and a key KIO technology partner/competitor in mission-critical workloads.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCb6LmLmhmRoa0n0kSlbUPYA
• Xx.com/KIO_tech
• Facebookfacebook.com/KIONetworks
• LinkedInlinkedin.com/company/kiotech

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about KIO