Concentric Health
Concentric Health is a Cardiff-based digital health company providing web-based digital consent-to-treatment software for NHS Trusts and private clinicians, replacing paper consent forms with evidence-based templates and EHR-integrated workflows.
- Company typePrivate
- Founded2017
- HeadquartersCardiff, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Concentric Health does
Concentric Health is a Cardiff, Wales-headquartered digital health company (founded 2017) that provides a web-based digital consent-to-treatment application for NHS Trusts and private healthcare organisations, replacing paper-based surgical consent forms with personalised, evidence-based digital workflows. The product consists of two web applications — a clinician-facing interface (app.concentric.health) and a patient-facing interface (patient.concentric.health) — hosted on Google Cloud Platform with UK-based data centres, AES-256 encryption at rest and TLS 1.2+ in transit. Core technical differentiators include a library of 1500+ procedure-specific consent templates, multi-stage consent workflows with revocation, advanced electronic signatures, full audit trails, and integrations with EHR/PMS systems (Carebit, Semble) using SSO via Microsoft Azure AD/Entra ID, NHSmail or ADFS.
The company operates a dual GTM motion: (1) enterprise sales to NHS Trusts and large healthcare organisations via procurement frameworks (UK Gov G Cloud Digital Marketplace, Softcat for NHS SBS) with publicly disclosed annual subscriptions ranging from £10,000 (4,000 episodes/year) to £200,000 (380,000 episodes/year); and (2) self-serve monthly subscriptions for individual clinicians (£15/month) and clinics up to 10 users (£50/month). It claims leadership with 10,000+ clinicians using the product, 26,000 patient interactions weekly, and adoption across approximately 20 NHS Trusts. Major customers include Princess Alexandra, Buckinghamshire Healthcare, Imperial College Healthcare, Chelsea and Westminster, University Hospitals of Leicester, Barts Health, Leeds Teaching Hospitals, Oxford University Hospitals, Portsmouth Hospitals, Moorfields Eye Hospital, and Circle Health Group, with international early adopters in Australia.
Concentric has accumulated a deep UK NHS regulatory stack including DTAC compliance, Cyber Essentials Plus, DCB0129 clinical safety, NHS Data Security and Protection Toolkit, advanced electronic signature compliance, UK GDPR, WCAG 2.1 AA, PIF TICK trusted information accreditation, and NICE Evidence Standards Framework Tier B. Strategic funding has come primarily from non-dilutive NHS-aligned sources: SBRI Healthcare (£528k, 2022), Development Bank of Wales (£670k, 2021), Innovate UK (£457k, 2019), NHSx Adoption Fund (2021), and HTAAF priority designation (2023). The company is privately held (Concentric Health Ltd, England and Wales), has no parent company, no M&A activity, and no public listing. Co-founders Ed (clinician), Dafydd Loughran and Martyn Loughran (CTO) remain in leadership, with clinical operations led by Patrick Hart and clinical ontology led by Connor Moore, all sourced largely through the NHS Clinical Entrepreneur Programme.
Concentric Health firmographics
Firmographics- Name
- Concentric Health
- Legal name
- Concentric Health Ltd
- Website
- https://concentric.health
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Concentric Health is a Cardiff-based digital health company providing web-based digital consent-to-treatment software for NHS Trusts and private clinicians, replacing paper consent forms with evidence-based templates and EHR-integrated workflows.
- Ownership category
- akta.pro rank
Concentric Health industry classification
Industry- Product category
- Digital Health Consent Software
- NAICS
- Information (51)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Patient Intake, Digital Registration & eForms (HLACAEAF)
- akta.pro secondary industry
- Patient Education, Content & Personalized Journey Orchestration (HLACAEAE)
Keywords
Where Concentric Health is headquartered
LocationHeadquarters
- HQ city
- Cardiff
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Concentric Health business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Large Organisation Subscriptions: Annual subscription pricing for NHS Trusts and large healthcare organisations based on consent episode volume. Tiers range from 4,000 episodes/year at £10,000 to 380,000 episodes/year at £200,000. Price includes all functionality, integrations, content templates, updates, and implementation/BAU support. Cost-neutral or cost-saving from BAU transition point.
- Individual and Clinic Subscriptions: Monthly subscription for individual clinicians (£15/month for 1 user) and clinics (£50/month for up to 10 clinicians). No limit on consent episodes. Includes initial setup, all functionality, content templates, and updates.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Large organisations (4,000 episodes/year) |
| Subscription | Annual | Large organisations (15,000 episodes/year) |
| Subscription | Annual | Large organisations (35,000 episodes/year) |
| Subscription | Annual | Large organisations (60,000 episodes/year) |
| Subscription | Annual | Large organisations (120,000 episodes/year) |
| Subscription | Annual | Large organisations (200,000 episodes/year) |
| Subscription | Annual | Large organisations (380,000 episodes/year) |
| Subscription | Monthly | Individual clinician tier |
| Subscription | Monthly | Clinic tier (up to 10 clinicians) |
Go-to-market motion4 records
Distribution channels6 records
Marketing channels9 records
Concentric Health product offering
Product offeringCore offering
Concentric Health provides a web-based digital consent-to-treatment application that replaces paper-based surgical and procedural consent forms. The platform enables clinicians to share personalised, evidence-based procedure information with patients, supports in-person and remote consent signing, integrates with electronic health records and practice management systems, and produces full audit trails for medicolegal protection. It is sold via annual subscriptions to NHS Trusts and large healthcare organisations, and via monthly subscriptions to individual clinicians and small clinics.
Product overview
Concentric Health offers a single unified digital consent application used by healthcare organisations including NHS Trusts and private clinics. The product is delivered in three tiers: Large Organisations (annual subscription based on consent episode volume), Individual Clinicians (single user at £15/month), and Clinics (up to 10 clinicians at £50/month). All tiers include the core consent workflow functionality, evidence-based content templates, integration capabilities with EHR and practice management systems (Carebit, Semble), and remote consent capabilities. The application consists of a clinician-facing web application (app.concentric.health) and a patient-facing web application (patient.concentric.health).
Differentiator
Problem solved
Functional benefit
Products and services
- Concentric Digital Consent Application A web-based digital consent platform with a clinician-facing application (app.concentric.health) and a patient-facing application (patient.concentric.health). Enables evidence-based, personalised consent conversations, remote consent capture via email/SMS, multi-stage consent workflow, electronic signature, EHR/PMS integration, and a complete attributed audit trail. Sold to NHS Trusts and large healthcare organisations on annual subscriptions (volume tiers from 4,000 to 380,000 consent episodes/year), to clinics on a £50/month tier (up to 10 clinicians), and to individual clinicians on a £15/month tier.
Quantifiable outcome
- Shared decision making improved from 28% to 72% gold-standard rates
- +5 more outcomes
Companies that use Concentric Health
Customer profileNamed customers12 records
Segments4 records
Ideal customer profiles2 records
Concentric Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability4 records
Feature6 records
Concentric Health partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered minor, strategic and core.
- Independent Cancer Patient Voice (ICPV)minorCollaboration with ICPV to host focus groups for cancer patients who have used Concentric, gathering insights to shape product development.
- Royal College of RadiologistsstrategicCollaboration with RCR to deliver national radiotherapy consent information templates.
- NHS Clinical Entrepreneur ProgrammestrategicNHS England programme supporting innovation among healthcare professionals. Concentric founders Ed and Daf came through CEP, and the company maintains active involvement with current team members in subsequent cohorts.
- SoftcatcorePartnership with Softcat to provide NHS organisations access to Concentric through various procurement frameworks including NHS SBS and others beyond the G Cloud framework.
- CarebitcoreLive integration allowing patient demographic details to be automatically shared from Carebit to Concentric, one-click launch in patient context, and automatic return of completed consent summary PDFs to Carebit Letters.
- SemblecoreLive integration allowing patients within Semble to be searched in Concentric using Semble System ID, and completed consent summary PDFs automatically added to patient Documents section in Semble.
- QC MedicastrategicHealth economics partnership led by QC Medica in partnership with Portsmouth Hospitals University NHS Trust to develop economic model comparing paper and digital consent processes.
- Google Cloud PlatformcoreCloud hosting provider using UK-based data centres for UK customers and Australia-based for Australian customers. Google is carbon neutral today with goal of 24/7 carbon-free energy by 2030.
- Royal College of Surgeons of EnglandstrategicCollaborated on net-zero insights published in The Bulletin of the Royal College of Surgeons of England.
Scale indicators11 records
Recent moves6 records
Expansion highlights5 records
Concentric Health competitors and assessment
Company assessmentEmerging players
- Notable Health: Notable Health applies AI and ambient documentation to patient intake and consent workflows for US health systems. It is an emerging player that intersects Concentric's consent/intake category from the AI automation angle rather than content-library angle.
Direct peers
- DrDoctor: DrDoctor provides NHS patient engagement, digital reminders, and pre-appointment pathways (including digital consent-style forms) to UK hospital Trusts. It is a direct competitor inside the same NHS procurement frameworks (G-Cloud, NHS SBS) and targets overlapping Trust digital transformation budgets.
- EIDO Healthcare (Wolters Kluwer): EIDO Healthcare (now part of Wolters Kluwer) is the long-standing UK market leader for consent information templates and printed/electronic consent form content. It is the most direct content-library competitor to Concentric's 1,500+ template library and has anchored the same NHS consent-form category for over two decades.
- Accurx: Accurx is an NHS-focused patient communication and digital forms platform used across UK primary and secondary care. It directly overlaps Concentric's enterprise NHS GTM motion for digital patient engagement, intake, and asynchronous workflows.
- Wellbeing Software (Patient Empowerment): Wellbeing Software provides NHS-facing electronic patient record and eForms/clinical documentation tools, including digitally signed consent forms integrated into PAS/EPR environments. It is one of the closest UK-headquartered competitors in the digital consent / clinical forms niche.
- Doctify: Doctify is a private-practice patient booking, feedback, and consent platform widely used in UK independent hospitals and consultants. It directly targets Concentric's £50/month clinic and individual-clinician SMB tier with overlapping consent workflows.
Regional players
- Doccla: Doccla is a UK/EU virtual-care and remote monitoring platform used by NHS Trusts. It competes for the same enterprise Trust digital pathways budgets as Concentric and overlaps on consent and patient intake into remote services.
Broad incumbents
- Oracle Health (Cerner): Oracle Health (formerly Cerner) supplies large-scale EHR systems used by multiple NHS Trusts and embeds consent, patient engagement, and forms within its platform. It is a broad incumbent that competes for the same Trust IT budget line items as Concentric.
- Epic Systems (MyChart): Epic is the dominant US-based EHR vendor whose MyChart patient portal includes eConsent, pre-procedure information, and consent documentation modules. As Epic expands in the UK private and NHS markets, it represents the incumbent bundle risk to standalone consent specialists like Concentric.
- eConsult (Consult): eConsult is the dominant NHS online consultation and triage platform in UK primary care, with extensions into secondary care forms and patient intake. It overlaps Concentric's NHS patient-intake and digital-forms category at the primary/secondary care boundary.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Concentric Health social profiles
Digital presenceConcentric Health compliance and trust
Trust signalCompliance5 records
Concentric Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Concentric Health leadership team
Management profileNumber of profiles
Profiles6 records
Concentric Health funding detail
Funding detailFunding overview
Funding rounds4 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Concentric Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Concentric Health
What does Concentric Health do?
Concentric Health provides a web-based digital consent-to-treatment application that replaces paper-based surgical and procedural consent forms. The platform enables clinicians to share personalised, evidence-based procedure information with patients, supports in-person and remote consent signing, integrates with electronic health records and practice management systems, and produces full audit trails for medicolegal protection. It is sold via annual subscriptions to NHS Trusts and large healthcare organisations, and via monthly subscriptions to individual clinicians and small clinics.
Is Concentric Health a public or private company?
Concentric Health is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Concentric Health founded?
Concentric Health was founded in 2017. It employs 11 to 50 people.
Where is Concentric Health based?
Concentric Health is headquartered in Cardiff, United Kingdom, in the Europe region.
How does Concentric Health make money?
Two revenue lines are on record. Large Organisation Subscriptions are the primary driver. The others are individual and Clinic Subscriptions.
Who are Concentric Health's main competitors?
Notable Health is listed as an emerging player. Direct peers are DrDoctor, EIDO Healthcare (Wolters Kluwer), Accurx, Wellbeing Software (Patient Empowerment) and Doctify. Doccla is listed as a regional player. Broad incumbents are Oracle Health (Cerner), Epic Systems (MyChart) and eConsult (Consult).
Does Concentric Health have an API?
No public API is recorded for Concentric Health.
What industry is Concentric Health in?
Concentric Health's product category is Digital Health Consent Software. Its primary akta.pro industry code is HLACAEAF, Patient Intake, Digital Registration & eForms, with a secondary code of HLACAEAE, Patient Education, Content & Personalized Journey Orchestration. Its NAICS code is 51 and its SIC code is 7372.