Andor Health

What Andor Health does

Andor Health, founded in 2018 by Raj Toleti (Chairman and CEO) and headquartered in Orlando, Florida, develops and sells the ThinkAndor platform, a multimodal agentic AI infrastructure for healthcare organizations. ThinkAndor unifies virtual nursing, remote patient monitoring, telehealth, clinical communications and collaboration, and team coordination into a single AI-driven platform that uses autonomous agents, natural language processing, predictive analytics, and recommendation engines to personalize and orchestrate patient engagement across the healthcare continuum. The company targets integrated delivery networks, community hospitals, and rural healthcare providers in the United States, with named enterprise customers including Sentara Health (1,742 rooms across 12 hospitals), Ballad Health, VHHA Solutions, and PsynergyHealth.

The company monetizes primarily through enterprise multi-year subscription licensing of ThinkAndor to health systems. Distribution combines direct enterprise sales with channel leverage: in February 2026, Andor secured three national group purchasing agreements with Premier, Inc. covering Virtual Care, Clinical Communications & Collaboration, and Remote Patient Monitoring, granting Premier member hospitals pre-negotiated access to the platform. Pricing is not publicly disclosed, and revenue figures are not reported in available sources; the company is privately held and has received venture funding from M12 (Microsoft's Venture Fund).

Andor is led by Raj Toleti (Chairman and CEO) and Pritesh Patel (COO), and has earned repeated third-party validation including 2026 Best in KLAS for Virtual Care Platforms (Non-EHR) with a score of 92.6, four consecutive years of Black Book #1 client satisfaction rankings, and Frost & Sullivan's 2025 North American Transformational Innovation Leadership Recognition for acute care virtual health.

Name

Andor Health

Website

https://andorhealth.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

Andor Health develops the ThinkAndor multimodal agentic AI platform, unifying virtual nursing, remote patient monitoring, telehealth, and clinical communications for U.S. health systems, including Sentara Health, Ballad Health, and Premier member hospitals.

Ownership category

akta.pro rank

Product category

Virtual Care Platforms (Healthcare AI Software)

NAICS

Software Publishers (5132), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000)

akta.pro primary industry

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

akta.pro secondary industries

Care Team Collaboration, Secure Messaging & Clinical Communication within EHR (HLACAAAK), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO)

Keywords

• Virtual care platform
• Clinical communication software
• Remote patient monitoring
• Virtual nursing solutions
• Healthcare AI platform

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. ThinkAndor Platform Licensing: Enterprise software licensing of the ThinkAndor AI platform to healthcare systems, typically through multi-year contracts. Health systems like Sentara Health license the platform across multiple hospitals and rooms.
2. Group Purchasing Agreement Pricing: Access to special pricing and terms for Premier members through national group purchasing agreements covering Virtual Care, Clinical Communications & Collaboration, and Remote Patient Monitoring categories.

Pricing tiers

Go-to-market motion3 records

Distribution channels2 records

Marketing channels3 records

Core offering

Andor Health develops and licenses ThinkAndor, a multimodal agentic AI platform that orchestrates patient engagement, virtual care delivery, clinical workflows, and care coordination across the healthcare continuum. The platform unifies virtual nursing, remote patient monitoring, telehealth, clinical communications, and team collaboration into a single AI-powered infrastructure sold to U.S. health systems and hospitals under multi-year enterprise subscription agreements.

Product overview

Andor Health offers ThinkAndor, a unified multimodal agentic AI platform designed for healthcare organizations. ThinkAndor integrates virtual nursing, remote patient monitoring, clinical communications and collaboration, and telehealth capabilities into a single AI-powered infrastructure. The platform uses autonomous AI agents to automate clinical workflows, reduce administrative burden, and improve patient outcomes across acute care, rural health, and virtual care settings. ThinkAndor serves as the company's primary product offering.

Differentiator

Problem solved

Functional benefit

Brands

• ThinkAndor: Multimodal agentic AI platform for healthcare that personalizes and orchestrates patient engagement across the care continuum, supporting virtual nursing, remote patient monitoring, clinical communications, and care delivery.

Products and services

• ThinkAndor Multimodal agentic AI platform licensed to U.S. health systems and hospitals that unifies virtual nursing, remote patient monitoring, telehealth, clinical communications, and team collaboration into a single AI infrastructure for patient engagement and care coordination across the care continuum.

Quantifiable outcome

• Achieved highest aggregate mean satisfaction score and led in 14 of 18 key performance indicators in Black Book survey
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• PsynergyHealthcoreStrategic or Co-development Partner · 9 March 2026Andor Health expanded its Rural Health Transformation support capabilities through partnership with PsynergyHealth, integrating AI-powered clinical automation and virtual workforce support to improve rural healthcare. The combined platform enhances care access, reduces clinician workload, and supports remote monitoring for chronic conditions.
• VHHA SolutionscoreStrategic or Co-development Partner · 19 February 2026VHHA Solutions partnered with Andor Health to implement the ThinkAndor AI platform across healthcare facilities in Virginia, aimed at transforming care delivery and supporting CMS initiatives. The platform enables a unified, scalable AI infrastructure to enhance clinical workflows and patient management, especially in rural and underserved communities.
• Premier, Inc.coreChannel Partner/ Reseller/ Distributor · 12 February 2026Andor Health was awarded three national group purchasing agreements with Premier, Inc. covering Virtual Care, Clinical Communications & Collaboration, and Remote Patient Monitoring categories. The agreements, effective between December 2025 and March 2026, allow Premier members to access special pricing and terms for the ThinkAndor platform. Premier is a technology-driven healthcare improvement company that unites providers, suppliers, and payers across the healthcare industry.
• Ballad HealthcoreStrategic or Co-development Partner · 18 September 2024Andor Health and Ballad Health partnered to empower rural Appalachian Highland communities with revolutionary AI-driven virtual care platform, expanding access to healthcare in underserved rural regions.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• AvaSure: Provider of virtual nursing and patient safety monitoring platforms deployed across hospital systems. Closest functional competitor to Andor's virtual nursing module within acute care settings.
• Amwell: Enterprise telehealth and virtual care platform sold to health systems, with overlapping positioning around virtual nursing, urgent care, and behavioral health. Closely comparable go-to-market and buyer profile to Andor.
• Hicuity Health: Specializes in acute care virtual nursing, tele-ICU, and inpatient telemetry — directly overlapping Andor's virtual nursing and command-center positioning for hospital systems.
• Caregility: Enterprise virtual care platform focused on inpatient telehealth, virtual nursing, and clinical communications for health systems. Direct competitor in the non-EHR virtual care platform category where Andor achieved #1 KLAS ranking.

Emerging players

• Health Recovery Solutions: RPM and transitional care platform deployed across hospitals and home health agencies. Competes with Andor's RPM and post-acute care modules.
• Biofourmis: AI-driven remote patient monitoring and care management platform, with overlap on the RPM and predictive analytics components of Andor's ThinkAndor platform.
• Vivify Health: Remote patient monitoring and connected health platform serving health plans, providers, and employers. Comparable in RPM workflows, though smaller scale and narrower go-to-market than Andor's enterprise model.
• Suki AI: AI-powered clinical documentation and ambient assistant for clinicians. Adjacent to Andor's clinical workflow automation and NLP capabilities within health systems.

Broad incumbents

• Teladoc Health: Largest publicly-traded virtual care platform offering telehealth, chronic condition management, and virtual hospital services. Competes with Andor in enterprise virtual care, though Teladoc's portfolio is far broader and EHR-integrated rather than agentic-AI-led.
• Microsoft Cloud for Healthcare: Microsoft's healthcare data, AI, and virtual care platform — overlapping with ThinkAndor's interoperability, AI, and clinical communications layers. Notable strategic relevance given M12's investment in Andor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Andor Health