Donorbox

What Donorbox does

Donorbox (legally Rebel Idealist Inc.) is a cloud-based SaaS fundraising platform founded in 2014 and headquartered in Alexandria, Virginia, serving 100,000+ nonprofit organizations across 96 countries. The platform provides online donation forms, donation pages, recurring donations, peer-to-peer fundraising, crowdfunding, memberships, event ticketing with automated tax-deductible valuation, text-to-give, and an in-person Donorbox Live™ Kiosk solution. The technical stack centers on a proprietary UltraSwift™ checkout that claims 4x faster donation completion, 22+ payment methods including crypto and stock gifts, 50+ currencies, and integrations with major website builders (WordPress, Squarespace, Wix, Weebly, Webflow, Joomla) plus a REST API and Zapier connector. A SOC 2 Type II, HIPAA, PCI DSS, and GDPR-compliant foundation underpins the offering, with fraud detection and anomaly monitoring as part of the security layer.

The product portfolio is anchored by the core Donorbox platform and expanded via Donorbox CRM (with built-in email marketing and the Jay·AI assistant), the Live Kiosk hardware ecosystem, and the Donorbox Events ticketing module. Donorbox generates revenue primarily through a tiered transaction-fee model: 2.95% on Standard, 1.75% on Pro, 1.6% on Premium, and 3.95% on Events and Memberships, supplemented by recurring subscriptions for Text-to-Give ($19-$50/month), Live Kiosk software ($50-$80/month per device), and Premium software services. The go-to-market is hybrid: predominantly self-serve product-led growth with free signup and embedded forms, layered with a sales-assisted motion for Premium tiers, kiosk hardware packages, and white-label deployments. Distribution is augmented by an affiliate partner program, an Advanced Systemics implementation partnership for associations, and content-led acquisition through the nonprofit blog, podcast, webinars, and G2-driven peer review momentum.

Name

Donorbox

Legal name

Rebel Idealist Inc

Website

https://donorbox.org

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Donorbox is a cloud-based SaaS fundraising platform serving 100,000+ nonprofits across 96 countries, offering donation forms, CRM, recurring giving, events ticketing, memberships, text-to-give, and an in-person donation kiosk. It monetizes via tiered transaction fees and recurring subscriptions.

Ownership category

akta.pro rank

Product category

Nonprofit Fundraising Software

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Advancement Services & Donor Operations (CRM, Gift Processing, Stewardship) (EDALAOAD)

akta.pro secondary industry

Grantmaking & Philanthropic Funds (Institutional Donors) (BPADAOAB)

Keywords

• Online donation software
• Nonprofit fundraising platform
• Donor management software
• Recurring giving tools
• Event ticketing software

Headquarters

HQ city

Alexandria

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Platform Transaction Fees: Percentage-based fees on each donation processed through the platform. Standard plan charges 2.95% platform fee, Pro plan 1.75%, and Premium plan 1.6%. Additional payment processing fees from Stripe or PayPal apply. Events and Memberships charge 3.95% platform fee. Donors can opt to cover fees
2. Premium Software Subscriptions: Optional premium tiers offering dedicated account ambassadors, fundraising coaches, priority tech support, and advanced customization tools. Includes lower platform fees and white-labeling capabilities
3. Live Kiosk Hardware and Subscriptions: Monthly/annual subscriptions for kiosk app ($80/month standard/pro, $50/month premium) plus optional hardware packages including tablets, card readers, and branded stands
4. Text-to-Give Subscriptions: Basic plan at $19/month or Short Code plan at $50/month for SMS-based donation capabilities with custom keywords

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels14 records

Core offering

Donorbox provides a cloud-based, all-in-one fundraising SaaS platform that enables nonprofits to accept donations online, in-person via kiosk, by text message, and through events, while managing donor relationships, recurring giving, memberships, peer-to-peer campaigns, and crowdfunding. The platform bundles OmniGive™ donation forms, QuickDonate™ donor portal, Donorbox CRM with Jay·AI assistant, Donorbox Events ticketing with automated tax-deductible receipts, and Donorbox Live™ Kiosk hardware. Revenue is generated primarily through per-donation platform fees (2.95%–1.6% depending on tier) plus optional subscriptions for Text-to-Give and Kiosk.

Product overview

Donorbox is a comprehensive nonprofit fundraising platform offering a unified suite of products and modules. The core platform provides donation forms (OmniGive™), donation pages, recurring donations, peer-to-peer fundraising, crowdfunding, and text-to-give capabilities. Add-on modules include Donorbox CRM (with built-in Email Marketing and Jay·AI assistant), Donorbox Events for ticketing, Memberships for recurring member programs, and Donorbox Live™ Kiosk for in-person cashless donations. All products integrate within a single ecosystem, sharing donor data and campaign analytics across the platform.

Differentiator

Problem solved

Functional benefit

Brands

• Donorbox Live™ Kiosk: Hardware solution for in-person donations - a tablet-based giving kiosk with card reader for events and locations
• Jay·AI
• Donorbox Events
• OmniGive™
• QuickDonate™

Products and services

• Donorbox Core Platform Primary cloud-based donation software and nonprofit fundraising platform enabling organizations to accept online and on-location donations, manage donors, run recurring giving programs, and execute fundraising campaigns without coding.
• OmniGive™ Donation Form Next-generation donation form featuring UltraSwift™ checkout, 22+ payment methods, and 50+ currencies, designed to reduce donor drop-off with a 4x faster checkout experience.
• Donorbox CRM All-in-one nonprofit CRM software integrated into the fundraising platform, featuring Email Marketing, Conversations inbox (Gmail/Outlook integration), Donor Segmentation, Supporter Timeline, Data Imports, and the Jay·AI assistant for donor management and engagement.
• Donor Portal with QuickDonate™ Branded donor self-service portal allowing supporters to manage their donations, view giving history, download tax receipts, and give again with one-click QuickDonate™ recurring functionality.
• Donorbox Events Event ticketing and registration software for nonprofits, featuring automatic tax-deductible value calculation, customizable receipting, unlimited ticket types, QR code check-in, and 52-currency support.
• Donation Pages Free, customizable donation pages hosted by Donorbox with goal meters, donor walls, social sharing, and integration with embedded donation forms for online fundraising campaigns.
• Recurring Donations Recurring/membership giving program enabling organizations to build predictable revenue with 8 donation intervals (daily, weekly, bi-weekly, monthly, quarterly, annually) and donor self-service management.
• Peer-to-Peer Fundraising P2P fundraising platform enabling supporters to create personalized campaign pages and collect donations from their networks, with social sharing, leaderboards, and direct fund transfers to the benefiting organization.
• Crowdfunding Campaign-based crowdfunding platform with custom branding, goal meters, donor walls, social sharing, and update capabilities for time-bound fundraising initiatives.
• Memberships Membership program software for creating tiered membership campaigns with monthly and annual options, where members receive benefits such as newsletters or event invitations in exchange for regular contributions.
• Text-to-Give Mobile fundraising solution enabling donors to give via text message, with custom keywords, US/Canada short code 801801, and repeat-donation feature for recurring gifts via SMS.
• Jay·AI 24/7 AI fundraising assistant integrated into Donorbox CRM and Pro/Premium accounts, providing donor insights, report generation, email drafting, appeal writing, social media content generation, and campaign optimization recommendations.
• Donorbox Live™ Kiosk Physical donation kiosk for in-person cashless giving at events, churches, museums, and organizations, supporting card, NFC tap, and digital wallet payments with customizable branding and autonomous operation that boosts on-location donations by 35% on average.
• Tap to Donate NFC-based contactless payment solution allowing donors to give using Android phones, part of the Live Kiosk ecosystem for mobile in-person donations.
• Donorbox Live App Mobile application for iOS and Android that enables tablets and smartphones to function as donation kiosks when paired with compatible Stripe M2 or WisePad 3 card readers.

Quantifiable outcome

• 4x faster checkout compared to traditional donation forms
• +4 more outcomes

Named customers34 records

Segments8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration25 records

AI capability10 records

Feature8 records

Partnerships

Eleven partnerships are on record, tiered minor, core and secondary.

• Advanced SystemicsminorImplementation/ SI/ Consulting Partner · 10 October 2025Association website integration specialist. Creates secure, scalable WordPress websites with Donorbox integrations to support associations' membership, donation, and event management needs.
• StripecoreTechnology or IntegrationPrimary payment processor partner. Required processor for Donorbox Events and Live Kiosk. Offers discounted nonprofit rates (2.2% + 30 cents) for registered nonprofits. Provides Stripe M2 and WisePad 3 card readers for kiosk functionality.
• PayPalcoreTechnology or IntegrationIntegrated payment method supporting one-time and recurring donations. Offers discounted nonprofit credit card processing rates (2.2% + 30 cents). Available through standard and embedded donation forms.
• WordPresscoreTechnology or IntegrationOfficial WordPress donation plugin partner. Nonprofits can add donation forms, donate buttons, and pop-up forms via simple copy-paste integration without coding. Form optimized for recurring giving and reduced donor drop-off.
• SquarespacecoreTechnology or IntegrationIntegration partner for Squarespace website builder. Ultra-modern donation forms, donate buttons, and pop-up forms easily added to Squarespace sites with no coding required.
• WixcoreTechnology or IntegrationIntegration partner for Wix website builder. Complete donation form, donate button, and pop-up form functionality for Wix-based nonprofit websites.
• WeeblycoreTechnology or IntegrationIntegration partner for Weebly website builder. Easy-to-add donation forms with ultra-fast payment processing supporting next-gen payment options.
• MailchimpsecondaryTechnology or IntegrationEmail marketing integration partner. Connects Donorbox donor data with Mailchimp for enhanced email campaigns and donor engagement.
• ZapiersecondaryTechnology or IntegrationIntegration partner enabling connections to thousands of apps and workflows. Allows nonprofits to automate data transfer between Donorbox and other business tools.
• SalesforcesecondaryTechnology or IntegrationCRM integration partner allowing nonprofits to connect Donorbox donation data with Salesforce nonprofit cloud for unified donor management.
• Blackbaud Raiser’s Edge NXTsecondaryTechnology or IntegrationIntegration partner for Blackbaud's nonprofit CRM platform, enabling data sync between Donorbox and Raiser’s Edge NXT.

Scale indicators8 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Givebutter: Givebutter is a leading PLG nonprofit fundraising platform offering donation forms, events, auctions, peer-to-peer, CRM, and a free tier with optional tips. It directly competes with Donorbox across SMB and mid-market nonprofits using a similar self-serve, fee-based model.
• Classy (by Bonterra): Classy is an established online fundraising and donor management platform acquired by Bonterra. It serves mid-market and enterprise nonprofits with donation forms, events, P2P, and CRM-style features, directly overlapping Donorbox's mid-market positioning.
• Funraise: Funraise is a nonprofit fundraising platform focused on donation pages, recurring giving, events, and donor CRM. It targets similar SMB-to-mid-market nonprofits with a comparable transaction-fee-plus-subscription model.
• Network for Good: Network for Good provides donation software, donor management, and fundraising coaching to small and mid-sized nonprofits. It is a long-standing direct competitor with similar feature coverage of donation forms, CRM, and event tools.
• QGive: QGive offers online giving, event registration, peer-to-peer, and donor management software for nonprofits. It competes directly with Donorbox in the small-to-mid-market segment with overlapping product functionality and pricing.
• Bloomerang: Bloomerang is a donor management and fundraising CRM built for small and mid-sized nonprofits. It directly competes with Donorbox CRM and provides donation forms, email, and retention analytics in a comparable package.
• Kindful: Kindful (owned by Bloomerang) offers nonprofit CRM and online fundraising tools targeting similar small and mid-sized nonprofits. It overlaps with Donorbox across donor management, online giving, and integrations.

Broad incumbents

• Blackbaud Raiser' s Edge NXT: Raiser's Edge NXT is Blackbaud's enterprise nonprofit CRM and fundraising suite, dominant among large nonprofits and higher education. Donorbox is an integration partner but competes for the same donor wallet in larger accounts.
• Salesforce Nonprofit Cloud: Salesforce.org's Nonprofit Cloud offers CRM, fundraising, and program management for enterprise nonprofits. As a Donorbox integration partner, it also competes at the high end with much broader CRM and ecosystem capabilities.

Others

• Stripe (as adjacent infrastructure): Stripe is Donorbox's required payment processor for Events and Live Kiosk and a core partner across all donation flows. While not a direct competitor, Stripe's own nonprofit and giving products (Stripe Tax, Stripe Checkout for Nonprofits) represent a strategic adjacency and concentration risk.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks3 records

Key highlights7 records

Customer concentration

• Xx.com/donorbox
• YouTubeyoutube.com/c/Donorbox
• Facebookfacebook.com/donorbox
• LinkedInlinkedin.com/company/donorbox
• Instagraminstagram.com/donorbox
• TikToktiktok.com/@donorbox

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Donorbox