CDS
Computer Data Source (CDS) is a private, PE-backed multi-vendor services provider delivering post-warranty and post-EOSL maintenance for enterprise data center storage, server, and network hardware across 16+ OEMs, serving 700+ enterprise customers in 45+ countries.
- Company typePrivate
- Founded1990
- HeadquartersEatontown, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What CDS does
Computer Data Source LLC (CDS), founded in 1990 and headquartered in Eatontown, New Jersey, is a private multi-vendor services (MVS) provider for enterprise data center hardware operating across the United States, Canada, the United Kingdom, Germany, and Australia, with a 1,000+ field engineer partner network spanning 50+ countries. The company delivers post-warranty and post-End-of-Service-Life (EOSL) maintenance and support for storage, server, and network equipment across 16+ OEMs including Dell EMC, IBM, Cisco, HPE, NetApp, Hitachi, Oracle, Brocade, Lenovo, Fujitsu, Nutanix, Juniper, Quantum, and StorageTek. Its proprietary Raytrix MVS platform suite comprises Raytrix (remote access and intelligent call-home monitoring), Nebula (spares management across 2,500+ OEM models and 32,000+ sub-components), Kyli-e (AI-driven predictive ticket resolution), and the Azure-hosted Raytrix Enterprise Pricing Module supporting 600,000+ SKUs.
CDS monetizes primarily through multi-year subscription support contracts under two SLA tiers (24x7x4 premium and 24x7xNBD), supplemented by professional services for infrastructure assessments, data center relocation, equipment upgrades, secure data destruction, and asset decommissioning/remarketing, plus revenue from its multi-million-dollar parts inventory stocked across 100 global warehouses. The go-to-market is partner-first: CDS delivers services as a white-label/embedded extension of the world's largest OEMs and through channel partners, explicitly choosing not to compete with them as a traditional third-party maintainer (TPM). In April 2024, CDS acquired Natrinsic to add a parallel Enterprise Data Warehouse support line (Oracle Engineered Systems, Teradata, Netezza) serving Fortune 500 customers, and the firm also operates a small e-discovery product line (CDS Vision, CDS Convert, aiR for Review) built on the Relativity legal-tech platform. CDS is owned by private equity firm New State Capital and is led by CEO Scott Matey (as of 2025).
CDS firmographics
Firmographics- Name
- CDS
- Legal name
- Computer Data Source LLC
- Website
- https://cds.net
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Computer Data Source (CDS) is a private, PE-backed multi-vendor services provider delivering post-warranty and post-EOSL maintenance for enterprise data center storage, server, and network hardware across 16+ OEMs, serving 700+ enterprise customers in 45+ countries.
- Ownership category
- akta.pro rank
CDS industry classification
Industry- Product category
- Data Center Hardware Maintenance Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
- akta.pro secondary industry
- Lease, Warranty & Maintenance Management Services (BPAEAOAL)
Keywords
Where CDS is headquartered
LocationHeadquarters
- HQ city
- Eatontown
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
CDS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Multi-Vendor Hardware Maintenance and Support: CDS provides post-warranty and post-EOSL maintenance and support for storage, server, and network hardware across all major OEMs. Services include 24x7x365 proactive monitoring, remote technical support, on-site field engineering, flexible SLAs (24x7x4 hour or 24x7xNBD response), and replacement parts delivery. Revenue is generated through annual or multi-year support contracts with flexible pricing plans tailored to customer requirements.
- Natrinsic Enterprise Data Warehouse Support (Division of CDS): Natrinsic, a division of CDS, provides whole-system support for enterprise data warehouse appliances including Oracle Engineered Systems, Teradata, and Netezza. Trusted by Fortune 500 companies worldwide, addressing complex software/configuration issues beyond hardware faults.
- Professional Services: CDS offers professional services throughout the IT asset lifecycle including infrastructure assessments, data center relocation, equipment upgrades, safe and secure data destruction, environmentally responsible asset decommissioning and disposal, and remarketing services. These are typically project-based engagements.
- Parts and Spare Components: CDS maintains a multi-million-dollar inventory of spare parts (over 20,000 distinct spare parts, 6.5 million parts in inventory) stocked in 100 strategically located warehouses globally. Replacement parts are provided as part of maintenance contracts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | 24x7x4 Plan — Premium SLA with 4-hour on-site response |
| Subscription | Multi-year contract | 24x7xNBD Plan — Flexible SLA with next-business-day on-site response |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
CDS product offering
Product offeringCore offering
CDS provides Multi-Vendor Support (MVS) for data center hardware — storage, servers, and networks — across all major OEMs (Dell EMC, IBM, Cisco, HPE, NetApp, Hitachi, Oracle, Brocade, Lenovo, Fujitsu, Nutanix, Juniper, Quantum, StorageTek). Core offerings include post-warranty and post-EOSL hardware maintenance, 24x7x365 remote monitoring, field engineering, parts replacement, and full asset lifecycle services spanning change management (relocation, upgrades) through end-of-life (data destruction, decommissioning, remarketing). The company also operates Natrinsic, a division providing enterprise data warehouse whole-system support for Oracle Engineered Systems, Teradata, and Netezza.
Product overview
CDS is a multi-vendor support services provider for data centers worldwide, offering a unified portfolio centered on its proprietary Raytrix ESS platform (comprising Raytrix for proactive monitoring, Nebula for spares management, and Kyli-e for AI-driven ticket resolution) and CDS Multi-Vendor Support Services for post-warranty and post-EOSL maintenance of storage, server, and network equipment across 16+ OEM vendors. The company also operates Natrinsic, a division providing enterprise data warehouse support for Oracle, Teradata, and Netezza systems. CDS additionally maintains a suite of e-discovery tools (CDS Vision, CDS Convert, aiR for Review) built on the Relativity platform for legal technology workflows.
Differentiator
Problem solved
Functional benefit
Brands
- Natrinsic: Enterprise Data Warehouse whole system support division specializing in Oracle, Teradata, and Netezza platforms
- Raytrix ESS
- Nebula
- Kyli-e
- CDS MVS
Products and services
- CDS Multi-Vendor Support Services (MVS) Post-warranty and post-EOSL (End of Service Life) maintenance and support for storage, server, and network equipment across multiple OEM vendors including Dell EMC, IBM, Cisco, HPE, Oracle, NetApp, Hitachi, Brocade, Lenovo, Fujitsu, Nutanix, Juniper, and Quantum. Designed for large enterprises with multi-vendor data center environments.
- Raytrix ESS (Enterprise Storage Solution) CDS's proprietary maintenance software platform providing proactive monitoring, fault detection, secure remote access, spares management, and AI-driven ticket resolution for enterprise data center hardware.
- Natrinsic Enterprise Data Warehouse Support Division of CDS providing enterprise data warehouse whole system support for Oracle Engineered Systems, Teradata, and Netezza platforms. Addresses complex software/configuration issues beyond hardware faults. Trusted by Fortune 500 companies.
- CDS MVS Support Plans Flexible SLA support plans including 24x7x4 (4-hour on-site response) and 24x7xNBD (next business day) options, both including 24x7x365 remote monitoring, on-demand technical assistance, remote global technical support, onsite response, and replacement parts delivery.
- Professional Services Project-based services throughout the IT asset lifecycle including infrastructure assessments, data center relocation, equipment upgrades, safe and secure data destruction, environmentally responsible asset decommissioning and disposal, and remarketing services.
- Raytrix MVS Enterprise Pricing Module Cloud-based pricing engine on Microsoft Azure leveraging AI to generate pricing quotes rapidly, supporting 600,000+ enterprise data center SKUs across 20+ OEMs with custom price books by partner and geography.
- aiR for Review Generative AI workflow tool for legal e-discovery document review built on the Relativity platform. Winner of the Beyond award at the 2025 Relativity Innovation Awards.
Quantifiable outcome
- Reduce data center maintenance costs while extending the lifespan of IT assets
- +2 more outcomes
Companies that use CDS
Customer profileNamed customers2 records
Segments1 record
Ideal customer profiles3 records
CDS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature5 records
CDS partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- NatrinsiccoreCDS Corporation acquired Natrinsic in April 2024 to expand its multi-vendor support solutions portfolio. Natrinsic is a trusted industry leader in Enterprise Data Warehouse whole system support, trusted by many Fortune 500 companies. The acquisition brings Natrinsic's specialized capabilities in Oracle Engineered Systems, Teradata, and Netezza data warehouse support as a new division of CDS.
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
CDS competitors and assessment
Company assessmentBroad incumbents
- Atos: Global IT services firm offering infrastructure managed services and data center support across multi-vendor environments. Overlaps with CDS on enterprise multi-vendor support contracts but as part of a much wider digital transformation portfolio.
- Dell Technologies ProSupport: OEM-direct support arm for Dell EMC infrastructure, including post-warranty extensions and proactive maintenance. Competes with CDS at the OEM level but as part of a much broader hardware and services portfolio rather than a pure-play MVS model.
- HPE Pointnext: HPE's services and support organization covering the full hardware and software portfolio. Offers overlapping post-warranty support and managed services for HPE and multi-vendor environments, though broader in scope than CDS's focused MVS practice.
- IBM Technology Expert Labs: IBM's infrastructure support arm covering IBM Power, Storage, and Z systems with post-warranty extensions. Indirectly competes with CDS via OEM-channel partnerships and now the Natrinsic division's prior IBM heritage in enterprise data warehouse support.
Direct peers
- Reliant Technology: Independent IT hardware services provider focused on maintenance and support for enterprise servers, storage, and networking equipment. Direct competitor in the third-party maintenance market serving similar Fortune 1000 customers.
- Park Place Technologies: Largest independent third-party maintenance (TPM) provider for enterprise storage, server, and networking hardware across all major OEMs. Closest direct competitor to CDS's Multi-Vendor Support Services model with comparable OEM channel partnerships and post-warranty/post-EOSL positioning.
- Service Express: Third-party data center hardware maintenance provider focused on IBM, HP, Dell, Cisco, and NetApp equipment. Competes head-to-head with CDS in the same OEM-support-extension niche with similar enterprise customer base and SLAs.
- Curvature (Procurri): Independent IT hardware support and services provider delivering multi-vendor maintenance for networking and data center equipment. Comparable business model to CDS's MVS offering with similar OEM coverage and post-warranty support positioning.
- Cxtec: Provider of refurbished networking hardware and third-party maintenance services for enterprise data centers. Overlaps with CDS on hardware lifecycle management, including remarketing and post-warranty support for legacy equipment.
Others
- Relativity (e-discovery platform): Provider of the e-discovery platform on which CDS has built its CDS Vision, CDS Convert, and aiR for Review products. Ecosystem partner rather than a competitor, but adjacent to the small e-discovery product line within CDS's portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
CDS social profiles
Digital presenceCDS financial estimates
Financial estimateRevenue estimate
Valuation estimate
CDS leadership team
Management profileNumber of profiles
Profiles6 records
CDS subsidiaries and ownership
Company hierarchySubsidiaries1 record
CDS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CDS M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CDS
What does CDS do?
CDS provides Multi-Vendor Support (MVS) for data center hardware — storage, servers, and networks — across all major OEMs (Dell EMC, IBM, Cisco, HPE, NetApp, Hitachi, Oracle, Brocade, Lenovo, Fujitsu, Nutanix, Juniper, Quantum, StorageTek). Core offerings include post-warranty and post-EOSL hardware maintenance, 24x7x365 remote monitoring, field engineering, parts replacement, and full asset lifecycle services spanning change management (relocation, upgrades) through end-of-life (data destruction, decommissioning, remarketing). The company also operates Natrinsic, a division providing enterprise data warehouse whole-system support for Oracle Engineered Systems, Teradata, and Netezza.
Is CDS a public or private company?
CDS is a private company. It is classified as private equity controlled and is currently operating.
When was CDS founded?
CDS was founded in 1990. It employs 51 to 100 people.
Where is CDS based?
CDS is headquartered in Eatontown, United States, in the North America region.
How does CDS make money?
Four revenue lines are on record. Multi-Vendor Hardware Maintenance and Support is the primary driver. The others are natrinsic Enterprise Data Warehouse Support (Division of CDS), professional Services and parts and Spare Components.
Who are CDS's main competitors?
Broad incumbents on record are Atos, Dell Technologies ProSupport, HPE Pointnext and IBM Technology Expert Labs. Direct peers are Reliant Technology, Park Place Technologies, Service Express, Curvature (Procurri) and Cxtec. Relativity (e-discovery platform) is listed as an others.
Does CDS have an API?
No public API is recorded for CDS.
What industry is CDS in?
CDS's product category is Data Center Hardware Maintenance Services. Its primary akta.pro industry code is HDABANAA, Data Center Operations & Managed Services (Remote Hands, NOC/SOC), with a secondary code of BPAEAOAL, Lease, Warranty & Maintenance Management Services. Its NAICS code is 541513 and its SIC code is 7370.