SMA Technologies
SMA Technologies (now Continuous) provides OpCon, an enterprise workload automation and job scheduling platform used by over 1,500 financial institutions for mission-critical ACH, draft, and end-of-day processing, with complementary RPA, MFT, AI document processing, and managed services.
- Company typePrivate
- Founded1980
- HeadquartersHouston, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What SMA Technologies does
SMA Technologies (now operating under the brand Continuous as of 2025) is a Houston-based enterprise software company founded in 1980 by NASA automation engineers. Its core platform, OpCon, is an enterprise workload automation and job scheduling system that orchestrates end-of-day ACH processing, shared drafts, and other mission-critical financial workflows for over 1,500 financial institutions; OpCon is offered in both cloud (SaaS, with automatic quarterly upgrades) and on-premise (LTS) deployment models and integrates with Snowflake, ServiceNow, and Guidewire Cloud. The product portfolio has expanded through modular add-ons — OpCon RPA (launched July 2023 for financial-services process automation), OpCon Managed File Transfer, the Integrate platform for real-time system connectivity, and Encapture (acquired November 2024) for AI-powered compliance document processing — supplemented by Managed Automation Services, Consulting, 24/7 Technical Support, and Product Training.
The company's revenue model is multi-stream enterprise SaaS with significant services overlay: software licensing (subscription, annual billing) on both deployment models, plus managed services with 24/7/365 monitoring, consulting, paid technical support ($250/hour for non-P1/P2 issues), and instructor-led and self-guided training. Pricing is quote-based with no public tiers. Go-to-market is a direct enterprise sales motion supported by a partner and reseller channel, verticalized around banks, credit unions, CUSOs and data centers, and (more recently) insurance. Distribution is split between OpCon Cloud (managed service with auto-upgrades) and OpCon On-Premise (customer-managed with multi-year LTS support). SMA Technologies is privately held following a 2022 investment from Thoma Bravo, operates with 101-250 employees, and has indicated through acquisitions and a 2025 rebrand that it is repositioning from a single-product workload automation vendor toward a broader continuous-automation platform.
SMA Technologies firmographics
Firmographics- Name
- SMA Technologies
- Legal name
- SMA Technologies
- Website
- https://smatechnologies.com
- Company type
- Private
- Founded year
- 1980
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- SMA Technologies (now Continuous) provides OpCon, an enterprise workload automation and job scheduling platform used by over 1,500 financial institutions for mission-critical ACH, draft, and end-of-day processing, with complementary RPA, MFT, AI document processing, and managed services.
- Ownership category
- akta.pro rank
SMA Technologies industry classification
Industry- Product category
- Enterprise Workload Automation Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Cloud FinOps & SaaS Spend Management (BPAEAOAH)
Keywords
Where SMA Technologies is headquartered
LocationHeadquarters
- HQ city
- Houston
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
SMA Technologies business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Licenses (OpCon): Enterprise software licensing for OpCon Core Automation platform. Supports both cloud (SaaS) and on-premise deployment models with multiple LTS (Long-Term Support) versions available.
- Managed Automation Services: Hands-on support to build new workflows and automation solutions, with around-the-clock monitoring (24/7/365) for smooth, reliable operations. Includes both monitoring and tuning services.
- Consulting Services: Professional services partnering closely with customer teams to automate manual processes and build seamless, integrated systems. Experienced professionals with deep knowledge of real-world use cases.
- Education and Training: Self-guided and instructor-led training options led by product experts featuring hands-on exercises using real products and solutions.
- Technical Support: 24/7 phone support for P1/P2 production outages and emergencies. Technical support structured in tiers with hands-on approach. Phone support fee of $250/hour for non-emergency issues.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise software licensing with cloud and on-premise options |
Distribution channels4 records
Marketing channels9 records
SMA Technologies product offering
Product offeringCore offering
SMA Technologies sells the OpCon enterprise workload automation and job-scheduling platform, which orchestrates complex workflows and automates repetitive IT and business processes across operating systems, applications, and ERP systems. The core is extended with OpCon RPA, OpCon Managed File Transfer, the Integrate (Wripple) integration platform, and Encapture AI-powered document processing for CRA, HMDA, and 1071 compliance. The platform is sold to financial institutions (banks, credit unions, CUSOs, insurance) on both cloud (SaaS) and on-premise deployments and is supplemented by Managed Automation Services, Consulting Services, 24/7 Technical Support, and Product Training.
Product overview
SMA Technologies offers OpCon, a unified enterprise automation platform with a modular architecture. The core offering is OpCon Core Automation (workload automation and job scheduling), supplemented by specialized modules including OpCon RPA (robotic process automation for financial services), OpCon Managed File Transfer, and the Integrate platform for real-time system connectivity. Encapture, an AI-powered intelligent document processing subsidiary product, extends capabilities for CRA, HMDA, and 1071 compliance automation. The platform is delivered through both cloud (with automatic quarterly upgrades) and on-premises deployment options, with Solution Manager serving as the primary web-based administrative interface and Enterprise Manager as the legacy desktop client. Professional services including consulting, managed services, technical support, and training round out the portfolio.
Differentiator
Problem solved
Functional benefit
Brands
- OpCon: Enterprise-level workload automation and job scheduling platform that enables organizations to orchestrate complex workflows, automate repetitive tasks, and manage IT and business processes across diverse systems.
- Encapture
- Wripple
Products and services
- OpCon Core Automation Enterprise-level workload automation and job scheduling platform that orchestrates complex workflows, automates repetitive tasks, and manages IT and business processes across most operating systems, applications, and ERP systems. Sold to financial institutions and other transaction-heavy enterprises via cloud (SaaS) or on-premise LTS deployments.
- OpCon Robotic Process Automation (RPA) Robotic process automation extension to OpCon, designed specifically for financial services and targeting banks, credit unions, and other financial institutions.
- OpCon Managed File Transfer Secure file transfer server that triggers OpCon actions based on events occurring on the server, extending workload automation into MFT-driven workflows.
- Encapture Intelligent Document Processing AI-powered intelligent document processing solution that eliminates manual data scrubbing and automates document-intensive processes for CRA, HMDA, and 1071 compliance at financial institutions.
- Integrate (Wripple) Integration Platform Integration platform designed to connect systems and synchronize data in real time, extending OpCon's automation capabilities to external applications.
- OpCon Managed Automation Services Hands-on managed service providing experts who build new workflows, monitor environments around the clock (24/7/365), and tune OpCon automations for banks, credit unions, and other financial institutions.
- Consulting Services Professional services partnering closely with customer teams to automate manual processes and build seamless, integrated systems using OpCon.
- Technical Support 24/7 phone support for P1/P2 production outages and emergencies, with tiered support structure and a $250/hour rate for non-emergency issues.
- Product Training Self-guided and instructor-led training options led by product experts, featuring hands-on exercises using real OpCon products and solutions.
Quantifiable outcome
- 92% Technical Support Customer Satisfaction Score (CSAT)
- +3 more outcomes
Companies that use SMA Technologies
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles4 records
SMA Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability6 records
Feature8 records
SMA Technologies partnerships and signals
Strategic signalScale indicators3 records
Recent moves7 records
Expansion highlights6 records
SMA Technologies competitors and assessment
Company assessmentDirect peers
- Stonebranch: Stonebranch provides a workload automation and IT orchestration platform (Universal Automation Center) targeting hybrid and multi-cloud environments. Most direct competitor to OpCon in mid-market enterprise workload automation, with similar agent-based architecture and SaaS delivery model.
- ActiveBatch (by Redwood Software): ActiveBatch is a workload automation and job scheduling platform with similar self-service automation, event-driven triggers, and integration capabilities. Direct competitor to OpCon in mid-market enterprise workload automation.
Broad incumbents
- BMC Software: BMC's Control-M is the market-leading workload automation platform for large enterprises. Competes with OpCon in IT process orchestration, particularly in financial services, but offers a broader IT operations management portfolio spanning ITSM, AIOps, and mainframe.
- Broadcom (CA Workload Automation): Broadcom owns CA Workload Automation (formerly CA7, AutoSys) — a legacy enterprise scheduler dominant in mainframe and large enterprise environments. Competes directly with OpCon for workload automation budget, especially in banking and insurance mainframes.
- IBM (IBM Workload Scheduler): IBM Workload Scheduler (formerly Tivoli Workload Scheduler) is a long-standing enterprise scheduler integrated with the broader IBM Z and hybrid cloud stack. Competes with OpCon for IT process orchestration budget in large financial institutions running IBM infrastructure.
- Microsoft (Power Automate / Azure Logic Apps): Microsoft's Power Automate and Azure Logic Apps provide low-code workflow automation natively integrated with the Microsoft cloud and enterprise stack. Competes with OpCon for IT process orchestration, particularly as customers standardize on Microsoft cloud.
- Rocket Software: Rocket Software provides enterprise infrastructure tools including workload scheduling, mainframe modernization, and data management. Overlaps with OpCon in financial services mainframe automation and is a relevant incumbent for legacy banking infrastructure modernization.
Emerging players
- UiPath: UiPath is the leading pure-play RPA platform. Directly competitive with OpCon RPA launched in July 2023, particularly for financial services process automation. UiPath has substantially larger R&D budget and broader platform footprint.
- Automation Anywhere: Automation Anywhere is a major RPA platform competing with OpCon RPA for financial services automation budget. Offers cloud-native architecture and broader process discovery capabilities, but lacks OpCon's depth in legacy banking operations.
- HashiCorp: HashiCorp's Nomad, Consul, and Terraform provide infrastructure orchestration increasingly competing for workload automation budget in cloud-native environments. Relevant as the IT automation space shifts toward infrastructure-as-code paradigms.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
SMA Technologies social profiles
Digital presenceSMA Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
SMA Technologies leadership team
Management profileNumber of profiles
Profiles4 records
SMA Technologies funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SMA Technologies M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SMA Technologies
What does SMA Technologies do?
SMA Technologies sells the OpCon enterprise workload automation and job-scheduling platform, which orchestrates complex workflows and automates repetitive IT and business processes across operating systems, applications, and ERP systems. The core is extended with OpCon RPA, OpCon Managed File Transfer, the Integrate (Wripple) integration platform, and Encapture AI-powered document processing for CRA, HMDA, and 1071 compliance. The platform is sold to financial institutions (banks, credit unions, CUSOs, insurance) on both cloud (SaaS) and on-premise deployments and is supplemented by Managed Automation Services, Consulting Services, 24/7 Technical Support, and Product Training.
Is SMA Technologies a public or private company?
SMA Technologies is a private company. It is classified as private equity controlled and is currently operating.
When was SMA Technologies founded?
SMA Technologies was founded in 1980. It employs 1 to 10 people.
Where is SMA Technologies based?
SMA Technologies is headquartered in Houston, United States, in the North America region.
How does SMA Technologies make money?
Five revenue lines are on record. Software Licenses (OpCon) is the primary driver. The others are managed Automation Services, consulting Services, education and Training and technical Support.
Who are SMA Technologies's main competitors?
Direct peers on record are Stonebranch and ActiveBatch (by Redwood Software). Broad incumbents are BMC Software, Broadcom (CA Workload Automation), IBM (IBM Workload Scheduler), Microsoft (Power Automate / Azure Logic Apps) and Rocket Software. Emerging players are UiPath, Automation Anywhere and HashiCorp.
Does SMA Technologies have an API?
Yes. SMA Technologies provides a REST API for OpCon that enables developers to build integrations, automate operational tasks, and programmatically manage schedules, jobs, agents, and other automation objects. The API documentation is available at help.smatechnologies.com and includes endpoints for job management, schedule operations, and system administration. The platform also supports MCP (Model Context Protocol) job types for both master and daily jobs, enabling AI agent interactions with the automation platform. Developer documentation is at help.smatechnologies.com/opcon/core/api/25-1.
What industry is SMA Technologies in?
SMA Technologies's product category is Enterprise Workload Automation Software. Its primary akta.pro industry code is BPAEAOAH, Cloud FinOps & SaaS Spend Management. Its NAICS code is 513210 and its SIC code is 7372.