Loffler Companies

What Loffler Companies does

Loffler Companies is a privately-held, family-owned business technology and managed services provider headquartered in St. Louis Park, Minnesota, founded in 1986 by Jim Loffler. Operating across six Midwestern states (Minnesota, Wisconsin, North Dakota, South Dakota, Iowa, and Nebraska) with 600+ employees, the firm is self-described as the largest privately-owned business technology and services organization in the Upper Midwest. Its core offering combines managed IT services, cybersecurity (including managed detection and response, vCISO, vendor risk management, and end-user training), unified communications via the Elevate UC platform (VoIP, mobile/desktop apps, video, ShareSync, business SMS, voicemail transcription), managed print services with the uniFLOW print management software, physical security systems, intelligent automation, and Loffler Management Solutions (on-site people-based mail, copy center, and facilities services).

The product and platform architecture layers OEM channel partnerships (Canon, Konica Minolta, Xerox, HP, Lexmark, Océ, EFI/Fiery, FP Mailing) over in-house managed services, supported by a 24/7 Network Operations Center staffed by 30+ certified engineers. Sub-brands include Elevate UC for communications, Loffler Management Solutions for on-site services, and Loffler IT Solutions Group for professional IT services.

Loffler's business model mixes recurring managed services contracts (managed IT, managed print, UC subscriptions) with hardware sales (copiers, printers, production and large-format equipment), professional services, and consumption-based supply fulfillment. GTM is sales-led—enterprise field sales augmented by inside sales and consultative free technology assessments—targeting SMB and mid-market buyers across manufacturing, legal, healthcare, education, and government verticals. Distribution is supported by content marketing (Loffler U, blog, YouTube), a self-serve client portal, OEM partner channels, and regional event sponsorships. In June 2026 the company executed its first generational leadership transition, with founder Jim Loffler moving to Chairman and his son James Loffler assuming the President and CEO role alongside a newly appointed executive team.

Name

Loffler Companies

Legal name

Loffler Companies

Website

https://loffler.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Loffler Companies is a family-owned managed business technology and office services provider headquartered in St. Louis Park, Minnesota, delivering managed IT, cybersecurity, unified communications, managed print, and on-site facility services to SMB and enterprise clients across six Midwestern states.

Ownership category

akta.pro rank

Headquarters

HQ city

Bloomington

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Managed IT Services: Recurring managed services contracts covering IT infrastructure, security, monitoring, and support
2. Managed Print Services: Managed print services with automated supply fulfillment, meter readings, and fleet management
3. Copiers & Printers Sales: Sales of office copiers, printers, production printers, large format printers, and certified pre-owned equipment
4. Unified Communications: VoIP and UCaaS services with monthly subscription model including phone systems, video conferencing, and collaboration tools
5. Service & Support: Ongoing service, repair, maintenance, and supplies for office technology equipment
6. On-site Managed Services: People-based on-site services including mail operations, document services, facilities support

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels10 records

Core offering

Loffler Companies is a managed office technology and services provider that bundles Managed IT Services, IT Security, Business Security Systems, Unified Communications (Elevate UC), Copiers & Printers, Managed Print Services, On-site Office & Facilities Services, and Intelligent Automation into integrated solutions for businesses across the Upper Midwest. It sells hardware from major manufacturers (Canon, Konica Minolta, Xerox, HP, Lexmark) and operates a 24/7 Network Operations Center and Security Operations Center for proactive monitoring and support.

Product overview

Loffler Companies is a technology services provider offering a comprehensive portfolio of managed office technology solutions. The core offering combines Managed IT Services (including cybersecurity, network monitoring, and cloud solutions) with office equipment (copiers, printers, production equipment, large format printers) and unified communications (Elevate UC VoIP platform). The portfolio includes managed print services for print fleet optimization, document management and workflow automation tools, physical security systems, and on-site managed services. The company serves various industries including manufacturing, legal, healthcare, education, and banking with sector-specific solutions. Key product brands include Elevate UC for communications, uniFLOW for print management, and partnerships with Canon, Konica Minolta, Xerox, HP, and Lexmark for office equipment.

Differentiator

Problem solved

Functional benefit

Brands

• Elevate UC: A comprehensive VoIP unified communications solution including the Elevate Phone App and Elevate VoIP service, offering 90+ enterprise-level features for businesses.
• Loffler Management Solutions (LMS)
• Loffler IT Solutions Group

Products and services

• Managed IT Services Comprehensive IT management covering networks, help desk, security monitoring, cloud solutions, and infrastructure support for businesses of all sizes across the Upper Midwest.
• IT Security Solutions Cybersecurity services including managed detection and response, vulnerability assessments, end-user training, and incident response planning for Midwestern organizations.
• Business Security Systems Physical security solutions including video surveillance, access control, and alarm systems for protecting property and personnel.
• Unified Communications/Phones (Elevate UC) Business phone systems and unified communications including VoIP, mobile integration, video conferencing, and team collaboration tools delivered through Loffler's Elevate UC platform.
• Intelligent Automation Workflow automation and process optimization solutions including document management, OCR, and electronic forms for business process improvement.
• vCISO Virtual Chief Information Security Officer consulting providing strategic cybersecurity guidance and program development for organizations that need executive-level security leadership without a full-time hire.
• Office Copiers & Printers Multifunctional office copiers and printers from Canon, Konica Minolta, Xerox, HP, and Lexmark for everyday business printing needs.
• Managed Print Services Comprehensive print fleet management including automated supply fulfillment, meter readings, maintenance, and cost optimization on a subscription basis.
• Production Printers High-volume production printing equipment for commercial print operations, including digital presses.
• Large Format Printers Wide-format printing solutions for architectural, engineering, and marketing applications.
• Certified Pre-Owned Copiers & Printers Refurbished and certified office copiers and printers offered at reduced pricing.
• Postage & Mail Equipment Postage meter machines and mailing solutions including FP Mailing Solutions for business mail processing.
• Onsite Office & Facilities Services (Loffler Management Solutions) Managed on-site services including mail room management, copy center operations, secure scanning, document services, shipping/receiving, and receptionist services for law firms and other organizations.
• Print & Scan Services Professional print and document scanning services including bulk scanning and document conversion delivered through Loffler's service center.
• Service and Repair Maintenance, repair, and on-site service for all office technology equipment sold and supported by Loffler.

Quantifiable outcome

• Healthcare provider saved tens of thousands of dollars with uniFLOW implementation
• +1 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• CanoncoreTechnology or IntegrationTechnology partnership providing Canon copiers, printers, and production equipment with driver downloads and software support available through Loffler
• Konica MinoltacoreTechnology or IntegrationTechnology partnership for Konica Minolta office equipment with comprehensive driver and software support
• XeroxcoreTechnology or IntegrationPartnership for Xerox office technology solutions including copiers, printers, and related software
• HPcoreTechnology or IntegrationHP printer and imaging technology partnership providing hardware and driver support
• FP Mailing SolutionscoreChannel Partner/ Reseller/ DistributorFP Mailing Solutions postage meter equipment provider enabling Loffler to offer complete mailing solutions
• Girls Who PrintminorGTM or Marketing PartnerLoffler sponsors Girls Who Print as an industry supporter - the largest global network of women in the print and graphic communications industry

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Marco Technologies: Headquartered in St. Cloud, MN, Marco is a closely comparable office technology and managed services provider serving Midwest businesses with the same multi-OEM authorized-dealer model and similar mix of managed IT, print, and unified communications services.
• Gordon Flesch Company: Madison, WI-based office equipment and managed services firm that distributes across Canon, Konica Minolta, Xerox, and HP, with a similar Midwest footprint, vertical-specialized sales approach, and managed print + managed IT + unified communications offering.
• RJ Young: Regional office technology dealer and managed services provider with comparable multi-OEM authorized partnerships, managed print, document management, and IT services; similar mid-market customer profile though geographically concentrated in the Southeast US.
• CompuCom (Computacenter): National managed IT services provider with overlapping endpoint, network, and managed print offerings serving mid-market and enterprise customers; very similar managed IT and IT asset management business model though at much larger scale.

Broad incumbents

• Konica Minolta Business Solutions USA: Major OEM partner of Loffler that also offers competing managed print, managed IT, and IT services directly through its All Covered and Optimized Print Services programs; operates at national/global scale across the same verticals.
• Xerox Business Solutions: Xerox is both an OEM partner of Loffler and a direct competitor via its managed print services, IT services (Xerox IT Solutions), and production print portfolios; significantly larger scale and national/global geographic reach.
• Ricoh USA: Office equipment OEM with managed services, managed print, and IT services practices; competes with Loffler both as an OEM partner and as a direct services provider across healthcare, legal, and education verticals.
• Sharp Electronics Corporation: Office equipment manufacturer with growing managed services and IT services practice; competes in production printing, document solutions, and increasingly managed IT at national scale.
• CDW Corporation: Large-scale IT solutions and managed services reseller serving mid-market and enterprise across the US; broader product portfolio and far greater scale than Loffler, with overlapping HP, Cisco, and Microsoft partnership channels.
• Insight Enterprises: IT solutions and managed services provider with national footprint and overlapping enterprise and mid-market customer profile; broader services portfolio but similar managed IT and unified communications capabilities that compete for the same buyer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/lofflercos
• YouTubeyoutube.com/c/LofflerCompanies
• Facebookfacebook.com/111956432183697
• LinkedInlinkedin.com/company/loffler-companies

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A5 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Loffler Companies