Autom Mate

What Autom Mate does

Autom Mate is a privately held, Delaware-incorporated software company headquartered in Wilmington, DE, that provides a hyperautomation platform combining iPaaS, robotic process automation (RPA), business process automation (BPA), and Agentic AI under a proprietary technology branded Hyperflow. The product is sold in three primary editions: a free Community Edition for individuals and small teams, an Enterprise Edition for large organizations requiring scalable Hyperflows and AI agents with a 99.9% uptime SLA, and an MSP Edition for managed service providers needing multi-tenant capabilities. An additional AI Agent Composer product, launched October 14, 2025, enables centralized composition, governance, and policy enforcement of AI agents across the enterprise IT stack, and the company offers ready-built conversational agents for Microsoft Teams, WhatsApp, and Slack that integrate with ITSM systems such as Jira, ServiceNow, ServiceDesk Plus, Xurrent, and Micro Focus.

The platform is delivered as cloud SaaS or on-premise subscription software with 12-month minimum terms, tiered quantity-based licensing, and annual billing, and it integrates with enterprise tools spanning DevOps (Ansible, Jenkins), monitoring (Datadog), communication (Twilio, IVR), and HR (SAP, Oracle). Named customers include Vodafone, Mitsubishi, Suzuki, Koç Holding, DAMAC, and onITnow, spanning telecommunications, automotive, conglomerate, real estate, and IT services. The company is founder-led by David Griffiths (Co-Founder, CEO), Caglayan Aydin (Founder and CPO), and Fred Kouwenberg (Co-Founder, CTO), and operates a hybrid go-to-market combining direct enterprise sales, self-serve product-led growth through the Community Edition, and a channel partner ecosystem spanning IT Pillars (Saudi Arabia), WOTECH and Nebula Bilişim (Türkiye), and UiPowers.

Autom Mate maintains ISO/IEC 27001, SOC 2 Type 2 (Vanta trust center), GDPR, and CCPA compliance, with EEA customer data hosted exclusively in AWS eu-central-1 (Frankfurt). The company has not disclosed any external funding, parent company, subsidiaries, or revenue figures; product launches in October 2025 (AI Agent Composer and MSP Edition) and partnership announcements in December 2023 are the most recent significant strategic actions.

Name

Autom Mate

Legal name

Autom Mate Corporation

Website

https://autommate.com

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

11–50 employees

Short description

Autom Mate is a privately held, Delaware-incorporated software company that provides a hyperautomation platform combining iPaaS, RPA, BPA, and Agentic AI. It serves enterprises, managed service providers, and SMBs through Community, Enterprise, and MSP editions, plus an AI Agent Composer for zero-touch IT service delivery.

Ownership category

akta.pro rank

Product category

Hyperautomation Platform

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Robotic Process Automation (RPA) & Hyperautomation Platforms (HDAEAKAF)

akta.pro secondary industries

ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD), Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), Workflow & Case Management (Human-Centric BPM) (HDAEAHAA), End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)

Keywords

• Hyperautomation platform
• Workflow automation software
• IT service automation
• AI agent orchestration
• Integration platform iPaaS

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Community Edition Subscription: Free tier for individuals and small teams providing enterprise-grade automation, driving adoption and future upsell to paid editions.
2. Cloud SaaS Subscription: Cloud-based software as a service solution with subscription licenses. Both Cloud Subscription Term and On-Premise Subscription Term must be paid in advance. Minimum 12-month subscription terms that auto-renew for additional 12-month periods unless cancelled 30 days prior.
3. On-Premise Subscription License: On-premise deployment option with subscription license model. Paid in advance alongside cloud subscriptions.
4. Enterprise and MSP Licenses: Tiered licensing by quantity (flows, platforms, or other means) with additional quantity licenses purchasable at any time, with pro-rated subscription duration for additional licenses.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Autom Mate is a hyperautomation software platform that combines iPaaS, RPA, BPA, and Agentic AI through its proprietary Hyperflow technology to deliver zero-touch service delivery. The platform integrates and orchestrates workflows across ITSM, ESM, communication (Teams, WhatsApp, Slack), HR, and DevOps systems, and enables enterprises and managed service providers to build, govern, and scale AI agents and automated workflows without forcing tool standardization.

Product overview

Autom Mate is a unified automation platform combining iPaaS, RPA, BPA, and Agentic AI (Hyperflow technology) to deliver zero-touch service delivery. The product portfolio includes four editions: Community Edition (free for individuals/small teams), Enterprise Edition (scalable Hyperflows + AI agents), MSP Edition (multi-tenant version for managed service providers), and AI Agent Composer (for building/orchestrating AI agents). Ready-Built ITSM Agents offer pre-configured conversational automation for Teams, WhatsApp, and Slack. All editions share the same Hyperflow technology foundation, differentiated by scale, multi-tenancy, and governance capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• Hyperflow: Autom Mate's automation and workflow engine combining iPaaS, RPA, BPA and Agentic AI capabilities.
• Community Edition
• Enterprise Edition
• MSP Edition
• AI Agent Composer
• Ready-Built ITSM Agents

Products and services

• Community Edition Free edition of the Autom Mate platform providing enterprise-grade integration and automation for individuals and small teams, with no cost barrier to entry.
• Enterprise Edition Powerful, secure, and scalable paid edition combining Hyperflows and AI agents for zero-touch service delivery across enterprise IT and AI environments. Includes 99.9% uptime SLA.
• MSP Edition Multi-tenant automation platform combining Enterprise capabilities with multi-tenancy and advanced user access for managed service providers managing multiple client environments.
• AI Agent Composer Paid platform for composing and orchestrating AI agents across the enterprise IT stack, with central AI governance, policy enforcement, and scalable automation.
• Ready-Built ITSM Agents Pre-configured conversational automation agents for ITSM/ESM delivered through Microsoft Teams, WhatsApp, and Slack, free for 6 months.

Quantifiable outcome

• 40% improvement in SLA compliance
• +5 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability7 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• Nebula BilişimcoreStrategic or Co-development Partner · 20 December 2023Nebula Bilişim is a cybersecurity innovation leader in Türkiye since 2005, offering products including Trellix Web Security, Binalyze digital forensics, and SecHard Privileged Access Manager. Partnership integrates cybersecurity solutions into Autom Mate's automation platform. Benefits include fortified automation ecosystem, dynamic threat intelligence, revolutionized incident response, and streamlined compliance reporting.
• UiPowerscoreStrategic or Co-development Partner · 14 December 2023UiPowers excels in delivering digital solutions including ITOM, ITSM, DX, RPA, and AI/ML solutions. The partnership leverages Autom Mate's comprehensive platform for complex processes (iPaaS, RPA) combined with UiPowers' digital transformation expertise. Joint offerings include enhanced range of digital solutions, streamlined business processes, unified platform for diverse needs, data-driven decision making, and innovative AI/RPA solutions.
• WOTECH Information TechnologiescoreStrategic or Co-development Partner · 12 December 2023WOTECH offers diverse IT service solutions including Server & Client Solutions, Monitoring Solutions, IT Security, Active Directory, and RPA Solutions. Partnership aims to provide comprehensive IT service solutions, enhanced efficiency and innovation, customized and scalable solutions, and advanced IT security and monitoring. WOTECH's philosophy of enabling businesses to focus on core projects aligns with Autom Mate's vision of efficiency.
• IT PillarscoreStrategic or Co-development Partner · 5 December 2023IT Pillars is a leading ITIL Consultancy & ITSM tools implementation firm in Saudi Arabia since 2010. The partnership combines IT Pillars' strategic ITIL consultancy with Autom Mate's automation and integration technologies to offer comprehensive ITSM solutions. Joint focus on enhanced integration and implementation, elevated IT service management, strategic focus empowerment, and future-proof IT ecosystem creation.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Camunda: Process orchestration and workflow automation platform with strong developer focus; overlaps with Autom Mate's process automation and ITSM workflow orchestration thesis.
• Nintex: Process automation and workflow platform with strong document automation, RPA, and eSignature capabilities — a mid-market comparable to Autom Mate's BPA/workflow stack.
• Workato: Enterprise iPaaS and automation platform combining integration, RPA, and workflow automation for business and IT teams — closely aligned with Autom Mate's Hyperflow stack.
• Automation Anywhere: Enterprise RPA and intelligent automation vendor with cloud-native architecture and AI agent capabilities, competing head-to-head in the same RPA + AI orchestration category as Autom Mate.
• UiPath: Market-leading RPA platform that has expanded into iPaaS, process mining, and AI agent orchestration. Directly comparable to Autom Mate's Hyperflow combining RPA, iPaaS, and Agentic AI for enterprise automation.
• Appian: Low-code automation and process orchestration platform with AI agent capabilities; addresses similar BPM/workflow + AI use cases as Autom Mate's Hyperflow and Agent Composer.

Broad incumbents

• MuleSoft (Salesforce): Leading enterprise iPaaS owned by Salesforce; provides API-led integration, RPA partnerships, and workflow automation that compete with Autom Mate's Hyperflow iPaaS capabilities.
• ServiceNow: Dominant enterprise ITSM and workflow platform with App Engine, IntegrationHub, and now agentic AI capabilities; overlaps with Autom Mate's ITSM integration and orchestration thesis, particularly for ServiceNow-shops.
• Microsoft Power Automate: Microsoft's broad low-code automation and RPA offering inside the Power Platform, with deep integration into the Microsoft 365, Azure, and Teams stack that Autom Mate also targets.

Emerging players

• Tray.io: Integration and automation platform targeted at enterprise IT and RevOps teams, with growing AI agent capabilities; an emerging competitor in the iPaaS + AI agent orchestration space.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Autommate
• YouTubeyoutube.com/channel/UC6iW9eU9LyLGdslLMMz2CTQ
• LinkedInlinkedin.com/company/autommaterpa

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Autom Mate