What Visual Edge IT does

Visual Edge IT is a US private managed technology services provider, headquartered in Warwick and active across 20 states, that delivers managed IT services, managed print services, managed security services, and cloud/unified communications to enterprise and mid-market customers. The company serves eleven verticals including banking, healthcare, insurance, construction, higher education, K-12, retail, legal, manufacturing, religious organizations, and commercial printing, with regulatory compliance positioning around HIPAA, GDPR, and CCPA. The product portfolio spans managed IT services, cloud services, unified communications, hardware and software procurement, helpdesk and co-managed services, MFPs and production/wide-format print, managed print, document management, modern fax, and printer leasing on the operations side, and Virtual CISO, endpoint protection, and the proprietary Vantage Point security platform on the security side.

The company's technology stack centers on cloud-based managed-services infrastructure supporting hybrid and full cloud deployments, with proprietary branded elements including a 24/7 monitoring backbone, the Vantage Point security platform (threat detection, incident response, employee training, regulatory compliance support), Intelligent Capture for AI-driven document data extraction, Robotic Process Automation for repetitive task automation, AI Agents described as providing real-time assistance and insights, and a Workflow Optimization engine for process efficiency. Customer-facing tooling includes the My Visual Edge IT portal, online service/supplies/meter-reads forms, and pay-my-bill functionality.

Revenue is generated through a mix of recurring and transactional streams: annual subscription contracts for managed IT and managed security services, monthly per-device managed print contracts, printer leasing arrangements (recurring), one-time hardware and software sales, and project-based professional/engineering services. The go-to-market is sales-led with field sales in 20 US states, an inside-sales line at (800) 828-4801, online self-service portals, and a vendor partner channel; pricing is quote-based and not publicly disclosed. Pricing and contract granularity suggest a fragmented mid-market account base rather than concentration on a small number of large enterprise accounts.

Name

Visual Edge IT

Legal name

Visual Edge IT, Inc.

Website

https://newengland.visualedgeit.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

51–100 employees

Short description

Visual Edge IT is a US-based managed technology services provider delivering managed IT, managed print, cloud, and managed security services to enterprise and mid-market customers across 20 states and regulated verticals including banking, healthcare, education, legal, and manufacturing.

Ownership category

akta.pro rank

Product category

Managed IT & Print Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)

Keywords

• Managed IT services
• Managed print services
• Cloud services
• Managed security services
• IT infrastructure management

Headquarters

HQ city

Warwick

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services revenue from providing 24/7 monitoring, cloud services, unified communications, hardware/software solutions, IT support, professional engineering services, and co-managed services. This forms the core recurring revenue stream with contracts providing predictable monthly/annual revenue.
2. Managed Print Services: Print workflow optimization including printer/copier supplies, maintenance, managed print services, and document management solutions. Revenue generated through ongoing service contracts and per-device management.
3. Hardware and Software Sales: One-time and recurring revenue from selling printers, copiers, wide format devices, production print equipment, and related software solutions. Includes hardware procurement services.
4. Printer Leasing: Equipment leasing arrangements for printers and copiers providing ongoing revenue from leased devices along with associated service contracts.
5. Managed Security Services: Security service subscriptions including virtual CISO services, endpoint protection, print security, and Vantage Point monitoring platform providing 24/7 threat detection and incident response.
6. Professional Services: IT professional engineering services, implementation, and consulting engagements for IT modernization, digitization projects, and technology roadmaps.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Visual Edge IT is a total technology provider that delivers managed IT services (24/7 monitoring, cloud services, unified communications, hardware/software procurement, IT support and helpdesk, IT professional engineering, and co-managed IT), managed print services (MFPs, production print, wide format, managed print, document management, modern faxing, automation and workflow), and managed security services (Virtual CISO, endpoint protection, Vantage Point security monitoring). The company packages these into subscription-based recurring contracts, equipment leasing arrangements, and project-based professional services for enterprise and mid-market organizations across regulated verticals including banking, healthcare, and education.

Product overview

Visual Edge IT offers a unified portfolio of managed technology services organized into three core areas: IT Services, Print/Workflow Solutions, and Security Services. The IT Services portfolio includes Managed IT Services, Cloud Services, Unified Communications, Hardware & Software Solutions, IT Support and Helpdesk, IT Professional Engineering Services, and Co-Managed Services. The Print/Workflow portfolio encompasses Printers and Copiers (MFPs), Printer Leasing, Production Print (digital presses), Wide Format printing, Managed Print Services, Device Dependent Solutions, Document Management, Modern Faxing Solutions, and Automation & Workflow tools. Security Services include Print Security, Virtual CISO Services, Endpoint Protection, and Vantage Point threat monitoring. Additionally, the company provides Intelligent Services featuring Robotic Process Automation (RPA), Intelligent Capture, AI Agents, and Workflow Optimization capabilities. The company serves multiple industries including Banking, Healthcare, Insurance, Higher Education, K-12, Retail, Legal, Manufacturing, Construction, Religious Organizations, and Commercial Printing.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive managed IT infrastructure offering for businesses that includes 24/7 monitoring, scalable solutions, strategic technology roadmaps, and rapid incident response to streamline operations and minimize downtime. The service targets enterprise and mid-market organizations across banking, healthcare, education, and other regulated verticals.
• Cloud Services Hybrid or full cloud deployment solutions that modernize and future-proof IT infrastructure, designed to improve scalability, collaboration, and cost efficiency for organizations undertaking IT modernization.
• Unified Communications Integrated communications solutions that modernize business interactions and enable a connected workforce, supporting collaboration across distributed teams and office locations.
• Hardware & Software Solutions Technology procurement and deployment service helping businesses source and implement the hardware and software required for their IT environments.
• IT Professional Engineering Services Project-based professional engineering services for complex IT implementation and customization engagements, used by organizations undertaking IT modernization, digitization projects, and technology roadmap execution.
• Co-Managed Services Shared IT management model in which Visual Edge IT collaborates with a client's internal IT team to supplement capabilities, provide specialty support, and handle overflow work.
• Managed Print Services Subscription-based managed print service that optimizes an organization's print environment to reduce costs, improve reliability, and modernize document workflows, with a focus on enhanced security and sustainability.
• Printers and Copiers (MFPs) Multifunction printers and copiers sold to businesses for office environments, forming the hardware foundation of Visual Edge IT's print and managed print offering.
• Printer Leasing Flexible equipment leasing program for printers and copiers that allows businesses to access printing hardware with associated service contracts under an ongoing leasing arrangement.
• Production Print High-volume toner and inkjet digital presses with digital front-ends and finishing systems for production printing environments, integrated with managed IT and cybersecurity infrastructure. Designed for commercial printing operations and in-house print shops.
• Wide Format Large format printing solutions for specialized output needs such as signs, posters, and engineering drawings, used by organizations including construction, manufacturing, and commercial printing customers.
• Document Management Solutions for organizing, storing, and managing digital and physical documents securely, used by legal, healthcare, banking, and other document-intensive organizations.
• Modern Faxing Solutions Digital fax solutions that replace traditional fax machines with secure digital document transmission, used by organizations that need HIPAA-compliant or otherwise secure fax workflows.
• Managed Security Services Comprehensive managed security service providing 24/7 monitoring, advanced threat detection, real-time mitigation, and rapid incident response to protect business data, devices, and operations, with regulatory compliance support for GDPR, HIPAA, and CCPA.
• Vantage Point Security Platform Proprietary security monitoring and threat detection platform providing 24/7 monitoring, advanced threat detection, and rapid incident response as part of the company's managed security services portfolio.
• Virtual CISO Services Executive-level security leadership and consulting delivered virtually to organizations that need CISO-level strategy and oversight without a full-time in-house CISO.
• Endpoint Protection Managed endpoint protection service that secures laptops, desktops, servers, and other devices against cyber threats as part of the company's broader managed security services portfolio.
• Print Security Services Specialized security service safeguarding sensitive information throughout the print lifecycle, addressing the often-overlooked security risks of networked printers and copiers.
• Automation & Workflow Tools and services for automating document workflows and optimizing related business processes, complementing the company's managed IT, print, and security offerings.

Quantifiable outcome

• Cost reduction through optimized print environments and IT infrastructure management
• +3 more outcomes

Segments9 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature5 records

Partnerships

One partnership is on record.

• Technology and Vendor PartnerscoreTechnology or IntegrationVisual Edge IT maintains partnerships with technology vendors including printer/copier manufacturers, software vendors, cloud providers, and security technology companies. These partnerships enable the company to deliver integrated managed services combining hardware, software, and cloud solutions. The company website links to a dedicated Partners page (visualedgeit.com/about/partners) indicating strategic vendor relationships are a core component of their service delivery model.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Konica Minolta Business Solutions U.S.A. Konica Minolta is a direct competitor offering Managed IT Services, Managed Print Services, and document/automation solutions across North America. Highly comparable converged IT+print portfolio with industry-specific vertical programs that overlap Visual Edge IT's banking, healthcare, and education focus.
• Ricoh USA: Ricoh's services arm is a major direct competitor combining managed print, managed IT services, and workplace/collaboration solutions. Comparable convergent offering targeting similar mid-market and enterprise customers with bundled workflow and security services.
• Xerox Business Solutions: Xerox offers managed print services, IT services, and digital workflow automation under one banner. Comparable converged portfolio and verticals (healthcare, education, financial services) make it a strong direct peer for Visual Edge IT.
• Marco Technologies: Marco is a Midwest-headquartered managed IT, managed print, and cloud services provider serving SMB and mid-market. Highly comparable mid-market MSP with similar convergent IT+print portfolio, regional field sales model, and vertical expertise.
• CompuCom: CompuCom provides managed IT services, workplace support, and endpoint management for enterprise and mid-market. Comparable service portfolio in IT support and managed services, though larger scale and more enterprise-weighted than Visual Edge IT.

Broad incumbents

• CDW Corporation: CDW is a broad IT solutions reseller and managed services provider with nationwide reach across SMB, mid-market, and enterprise. Overlaps with Visual Edge IT on managed services, hardware/software procurement, and cybersecurity, but at much larger scale.
• SHI International: SHI is a broad IT solutions and managed services provider covering cloud, security, hardware, and software. Comparable on managed IT and security services for mid-market and enterprise, but with a much broader portfolio and significantly larger footprint than Visual Edge IT.
• HP Managed Print Services: HP's MPS and HP Workforce Services compete with Visual Edge IT's managed print and IT services for the same enterprise and mid-market customers. As an OEM incumbent, HP has deeper hardware/software product influence but a less regional/specialized services model.

Emerging players

• Blackbaud (managed services for nonprofits/education): While focused on nonprofit/education verticals, Blackbaud provides managed cloud and IT-adjacent services comparable in spirit to Visual Edge IT's education vertical practice. Partial overlap in education technology management.

Regional players

• Imagine Learning (education IT/print services): Imagine Learning focuses on K-12 and education technology services including device management, print, and instructional IT support. Partial overlap with Visual Edge IT's K-12/Higher Ed vertical offering, though more ed-tech-specialized.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/visualedgeit
• Facebookfacebook.com/visualedgeit
• LinkedInlinkedin.com/company/image-source_2

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Visual Edge IT