InteliCare

Name

InteliCare

Legal name

InteliCare Holdings Ltd ACN 622 484 397

Website

https://intelicare.com.au

Company type

Public

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Smart Care / Aged Care Technology Platform

NAICS

Software Publishers (513210), Computer Systems Design and Related Services (54151), Services for the Elderly and Persons with Disabilities (624120), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Electronic Computers (3571), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Smart Home & Assistive Technology Installation for Aging-in-Place (HSABAJAI)

akta.pro secondary industries

Elder Care, Wellness & Home Health IoT (Fall Detection, Medical Alerts, Sleep/Wellness Sensors) (HSAPAQAJ), Remote Adherence Monitoring & Smart Dispenser Services (HSABALAI), Electronic Data Capture (EDC) Platforms (HLACAOAA), Payer-Integrated Tele-Urgent Care Platforms (HLALAJAG), Smart Insulin Pens & Connected Pen Caps (HLAHAHAD)

Keywords

• Aged care software
• Smart care platform
• Remote patient monitoring
• Fall detection sensors
• Nurse call systems

Headquarters

HQ city

Perth

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Supply Chain, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Recurring SaaS Subscription (Application Subscription): Recurring subscription fees for access to the InteliCare Application and Services per Subscription Term (commencing on the Subscription Start Date when AI learns baseline behaviour). Model is described by the company as 'scalable, recurring, high-margin SaaS' and is monetised via multi-year Master Subscription Agreements such as the 5-year, $8.8M mecwacare MSA covering 22 facilities.
2. Hardware Sales: Sale or supply of installed Hardware at the Resident's site — sensors, radar fall/vitals devices, BLE gateways, hubs, pendants, watches and duress devices — with consumer warranty of up to 24 months from purchase.
3. Professional / Installation & Configuration Services: Onsite or remote deployment, installation and configuration services for aged care facilities (typically 4–6 weeks contract-to-live), plus optional modification, enhancement and consultancy work performed under separate professional services agreements.
4. Add-On Module Licensing: Additional paid modules (e.g., Layer 3 Health Metrics, Layer 4 advanced analytics/reporting, RTLS, Nurse Call Integration, Clinical Management System integration) released on top of the base subscription at additional charge.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

InteliCare sells a proprietary, AI-driven smart-care SaaS platform for the aged care, disability and home care markets. Delivered as a cloud-hosted subscription on Microsoft Azure Australia, the platform combines behaviour and routine analytics, camera-free radar fall detection, non-contact vital signs monitoring, real-time location services, an integrated nurse call product and automated compliance reporting, sold alongside compatible hardware sensors and professional installation services.

Product overview

InteliCare offers a single unified smart-care platform built on a four-layer AI architecture (Behaviour & Routine Analytics; Alerts & Emergency Response; Health Metrics Integration; Dashboard, Reporting & Analytics) extended through vertical solution modules. The core application — branded as 'InteliCare', 'InteliLiving' or 'InteliCare Pro' in the Terms of Use — is delivered via companion apps including the InteliCare Mobile App (for families and independent-living users) and the InteliCare Connect App (for facility staff). Layered onto the core platform are four vertical solutions: Residential Aged Care (incorporating the InteliCare Native Nurse Call product and RTLS), Home Care, Remote Patient Monitoring, and Attended Care Environments, all powered by a hardware-agnostic sensor ecosystem of radar fall/vitals sensors, environmental sensors, BLE/RTLS tags and 4G pendants.

Differentiator

Problem solved

Functional benefit

Brands

• InteliLiving: Trade name used for the InteliCare software application as disclosed in the Terms of Use.
• InteliCare Pro
• InteliCare Connect

Products and services

• InteliCare Smart Care Platform (also branded InteliLiving / InteliCare Pro) Flagship proprietary AI smart-care SaaS platform for aged care, disability and home care providers. Delivered on Microsoft Azure Australia, it combines behaviour and routine analytics, alerts and emergency response, health metrics integration, and dashboards/reporting in a four-layer architecture that ingests sensor, radar, wearable and environmental data.
• InteliCare Mobile App (consumer / family app) Consumer-facing mobile application for independent-living users, families and carers, providing wellbeing checks, configurable alerts, daily summary notifications and alert acknowledgement, with support for unlimited authorised users per resident.
• InteliCare Connect App (staff app) Staff-facing mobile application used in residential aged care and attended-care facilities to receive, acknowledge and respond to alarms, alerts and duress events, with location awareness to help staff quickly locate residents, equipment and colleagues.
• Residential Aged Care Solution Vertical solution configuration combining proactive monitoring, camera-free fall detection, non-contact vitals, integrated nurse call, RTLS staff/resident/equipment tracking, automated compliance reporting and dashboarding for facility-wide deployment in residential aged care homes.
• Home Care Solution Discreet in-home configuration for clients ageing in place or living with disability, providing activity insights, personalised alerts, family/carer app engagement and data-driven care planning without cameras or mandatory wearables.
• Remote Patient Monitoring Solution Solution for health providers delivering connected care to patients managing chronic conditions or recovering post-discharge, leveraging TGA-approved and personal health tracking devices to detect decline early and reduce hospital readmissions.
• Attended Care Environments Solution Configuration for clustered or shared living settings (disability group homes, retirement villages, supported apartments) that gives onsite staff real-time cross-resident visibility to respond faster and reduce risk, with NDIS-funded deployments supported.
• InteliCare Native Nurse Call Cloud-enabled nurse call product released in 2025 that turns InteliCare into the primary electronic safety net in residential facilities, handling resident assist calls, bed-exit alerts, falls, staff duress and wellness checks from a single platform with two-way voice.

Quantifiable outcome

• 100% fall detection accuracy in the mecwacare Trescowthick 60-bed pilot
• +5 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability7 records

Feature8 records

Partnerships

Five partnerships are on record, tiered flagship and core.

• mecwacareflagshipStrategic or Co-development Partner · 12 March 2026Five-year, $8.8M Master Subscription Agreement (March 2026) to deploy InteliCare's analytics, IoT and nurse call platform across all 22 Victorian residential aged care facilities (~1,600 residents), as part of mecwacare's mcare360 program; follows a successful 60-bed, 3-month pilot at Trescowthick Centre where InteliCare met 11/11 KPIs including 100% fall detection.
• University of SydneycoreStrategic or Co-development Partner · 1 May 2021Research collaboration on the $100,000 NSW Smart Sensing Network grant project to develop machine learning algorithms that predict health events in the elderly, strengthening InteliCare's predictive capability beyond event detection.
• Macquarie UniversitycoreStrategic or Co-development Partner · 1 May 2021Co-research partner alongside the University of Sydney on the $100,000 NSW Smart Sensing Network grant to develop machine learning algorithms for elderly healthcare deterioration prediction.
• Microsoft AzurecoreTechnology or IntegrationInteliCare hosts all client data in a Microsoft Azure data centre in Australia, with encryption at rest and in transit, daily vulnerability scans and regular penetration testing to meet Australian Privacy Principles.
• VayyarcoreTechnology or IntegrationVayyar radar sensors are integrated as one of InteliCare's hardware-agnostic fall detection technologies, providing camera-free radar fall detection across ~5m x 5m coverage areas.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Caregility: US-based enterprise telehealth and virtual care platform deployed across hundreds of hospitals and post-acute facilities. Broad-incumbent peer overlapping with InteliCare's Remote Patient Monitoring and connected-care use cases for health providers managing patients outside hospital walls.
• Stanley Healthcare / Securitas Healthcare: Large-scale RTLS, wander management, infant protection and senior safety solutions business (now part of Securitas) deployed across thousands of senior living communities globally. Comparable to InteliCare's RTLS-enabled RAC product, with much broader portfolio and global enterprise reach.

Direct peers

• VitalConnect: US-based remote patient monitoring platform using biosensor patches and cloud analytics for continuous vital sign monitoring in hospital and home settings. Comparable to InteliCare's Remote Patient Monitoring solution and Layer 3 health metrics integration, with similar SaaS-plus-device business model into healthcare providers.
• Vayyar Care: Imaging-radar-based fall detection and behavioural monitoring product from Vayyar Imaging, integrated into InteliCare's platform. Directly comparable technology stack (camera-free radar fall detection) targeted at the same aged care and senior living buyer; also a current integration partner, making it both a peer and ecosystem participant.
• CarePredict: US-based AI-driven senior care platform using wearables plus behavioural analytics to detect early signs of health decline in older adults. Closely comparable to InteliCare's behaviour-and-routine analytics and predictive deterioration focus, with similar customers (senior living operators, home care) and SaaS-plus-device revenue model.
• SafelyYou: US-based AI fall detection and fall-prevention platform purpose-built for senior living and memory care operators. Comparable to InteliCare's camera-free (or AI-augmented) fall detection and predictive fall-risk analytics sold to multi-site residential aged care providers under recurring contracts.
• Status Solutions: US-based sensor-based situational awareness, mass notification and alerting platform for senior living, healthcare and higher education. Comparable to InteliCare's Layer 2 alerting, duress, nurse call and sensor-fusion architecture, selling into multi-site care operators.
• Tunstall Healthcare: UK-headquartered global leader in telecare, telehealth and connected care solutions for aged and disability care with a substantial Australian operation. Directly comparable to InteliCare in providing hardware-plus-platform monitoring for residential and home care settings, with similar GTM into aged care operators and government-funded programmes.

Emerging players

• Origin Wireless AI: US-based wireless-sensing AI company (Linksys Aware spin-out) applying ambient radio-wave sensing to motion, presence and vital signs. Comparable core technology approach to InteliCare's radar/camera-free monitoring, although primarily infrastructure/consumer rather than aged care SaaS.

Regional players

• Hayylo: Australian home care software platform for client onboarding, rostering, billing and care planning, serving many of the same Australian home care providers that InteliCare addresses. Regionally comparable Australian SaaS peer with overlapping customer base in the Home Care/Independent Living segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/IntelicareLtd

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InteliCare