bem.care

What bem.care does

bem.care is a Brazilian B2B healthtech operating as a Business Process Outsourcing (BPO) provider for corporate health management, founded in 2018 and headquartered in São Paulo. The company targets large enterprises with dedicated HR and Occupational Health and Safety (SESMT) teams, executing end-to-end health compliance and care delivery rather than selling alerts-only software. Its platform encompasses seven integrated modules: occupational health, SESMT management, absenteeism and leave, document management, mental health, assistential health, and ambulatories — supported by a national network of 3,000+ accredited clinics and laboratories covering all Brazilian states and 150+ cities.

The underlying technology stack combines a cloud-based platform with a proprietary AI layer called "Orquestra de Agentes" (Intelligent Agent Orchestra) that orchestrates document processing, scheduling, compliance monitoring, and fraud detection. Notable technical components include OCR-based document validation (dates, signatures, QR codes), WhatsApp-integrated medical certificate submission and recognition, real-time synchronization with Brazil's eSocial government reporting system, native integrations with SAP, Totvs, Senior, ADP, Gupy, and other Brazilian HR/ERP platforms, and a CFM-regulated Atesta CFM integration for digital medical certificate authentication. The company covers 100,000+ lives and reports operational benchmarks including 96% SLA delivery on occupational health certificates, 55% reduction in HR/SESMT bureaucratic workload, and 30% reduction in employee absences.

Revenue is generated through a monthly subscription BPO fee calculated on the number of active lives covered, with enterprise clients spanning heavy industry and logistics — including Michelin, Vale, Gerdau, Ternium, Yara, CSN, Usiminas, Andrade Gutierrez, and others. Go-to-market is sales-led with dedicated account managers targeting enterprise HR and SESMT buyers, supplemented by content marketing through bem.blog and free diagnostic tools that generate inbound leads. The company employs approximately 100 people and operates as a privately held Brazilian corporation (BEM.CARE S/A).

Name

bem.care

Legal name

BEM.CARE S/A

Website

https://bem.care

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

bem.care is a Brazilian B2B healthtech BPO that outsources end-to-end corporate health management for large enterprises. Its AI-powered platform covers occupational, mental, and primary care across a 3,000+ accredited provider network, serving 100,000+ lives and clients such as Vale, Michelin, and Gerdau.

Ownership category

akta.pro rank

Product category

Corporate Health Management (BPO)

NAICS

Business Support Services (5614), Computer Systems Design and Related Services (54151)

SIC

Services-Management Services (8741), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO)

akta.pro secondary industry

Workflow & Case Management (Human-Centric BPM) (HDAEAHAA)

Keywords

• Corporate health BPO
• Occupational health management
• Employee health platform
• Workplace safety compliance
• Absenteeism management

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. BPO Health Management Fee: Monthly fee calculated based on the number of active lives (employees) in the company's platform. Provides full-service BPO for corporate health including occupational health, mental health, absences, and ambulatory management. Reduces up to 90% of financial costs and labor costs for the client company.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

bem.care is a B2B healthtech that operates a complete corporate health BPO (Business Process Outsourcing) ecosystem for Brazilian enterprises. It combines an AI-powered software platform with human execution to manage occupational health, SESMT operations, medical certificates/absenteeism, document compliance (ASO, PCMSO, PGR, eSocial), mental health programs, ambulatory care, and healthcare assistance for employees, delivered through a national network of 3,000+ accredited clinics and laboratories.

Product overview

bem.care is a Corporate Health BPO (Business Process Outsourcing) ecosystem that provides a comprehensive platform combining technology and human expertise for managing corporate health. The core offering is the BPO de Saúde Corporativa model, which encompasses 7 integrated modules: Gestão de Saúde Ocupacional (occupational health), Gestão de SESMT (SST team management), Gestão de Afastados e Absenteísmo (leave/absenteeism management), Gestão Documental (document management with AI validation), Gestão de Saúde Mental (mental health programs), Gestão de Saúde Assistencial (healthcare), and Gestão de Ambulatórios (ambulatory management). The platform also offers free diagnostic tools (Diagnóstico de Absenteísmo, Diagnóstico Ocupacional), an AI-powered WhatsApp certificate management feature, and operates through a national network of 3,000+ accredited providers. Pricing is based on a monthly fee calculated from the number of active lives, offering up to 90% reduction in financial costs.

Differentiator

Problem solved

Functional benefit

Products and services

• BPO de Saúde Corporativa (Corporate Health BPO) Full-execution BPO service for corporate health management covering occupational health, mental health, absenteeism, document compliance, ambulatory, and SESMT operations, priced as a monthly fee per active employee life and aimed at large Brazilian enterprises with HR and SESMT teams.
• Gestão de Saúde Ocupacional (Occupational Health Management) End-to-end management of occupational health events and admissions with national provider network, automated scheduling, exam audit, automatic eSocial integration, and Admissão Express; for corporate HR/SESMT teams in Brazil.
• Gestão de SESMT Centralized control of EPIs (personal protective equipment), RAC/RTC documentation, SST teams, and outsourced services for HR/SESMT management, including automatic Work Order and RAC/RTC issuance.
• Gestão de Afastados e Absenteísmo (Leave and Absenteeism Management) System for collecting and processing medical certificates with WhatsApp intake, audit and validation by a nursing team to detect fraud, and tracking of return-to-work flow aligned with INSS decisions; aimed at corporate HR teams.
• Gestão Documental (Document Management and Compliance SST Module) Document management and SST compliance module that centralizes ASOs, PCMSO, PGR, LTCAT, NRs, reports, licenses, and certificates with AI validation and intelligent expiration alerts for HR/SESMT teams.
• Gestão de Saúde Mental (Mental Health Management) Integrated mental health care program with accredited psychological provider network, mental health diagnosis with psychosocial risk assessment, and mental health indicators reporting for corporate HR teams.
• Gestão de Saúde Assistencial (Healthcare Assistance Management) Management of consultations, exams, check-ups, and vaccines delivered through the accredited provider network or in-company, including risk identification and chronic disease management for corporate employees.
• Gestão de Ambulatórios (Ambulatory Management) Digital management of company ambulatories (internal and external) integrating HR, materials, and equipment workflows, with electronic medical records, teleconsultations, and virtual ambulatory services.
• Rede Credenciada bem.care (Accredited Provider Network) National network of 3,000+ accredited clinics and laboratories delivering occupational and healthcare services to bem.care's corporate clients across all Brazilian states and 150+ cities.
• IA - Gestão de Atestado (WhatsApp AI for Medical Certificate Management) AI-powered WhatsApp integration that lets employees submit medical certificates via WhatsApp; the system uses OCR and AI to recognize, validate, and process certificate information in real time as part of the absenteeism management workflow.
• Diagnóstico de Absenteísmo (Absenteeism Diagnostic Tool) Free diagnostic tool for companies to identify hidden absenteeism costs, current absenteeism rates, and opportunities for reduction using AI and automation; provides personalized reports with industry benchmarks.
• Diagnóstico Ocupacional (Occupational Health Diagnostic) Free diagnostic tool for occupational health management that benchmarks annual spending per employee on occupational exams and surfaces potential savings opportunities.

Quantifiable outcome

• 96% of ASOs delivered within SLA
• +8 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability7 records

Feature7 records

Partnerships

16 partnerships are on record, tiered core.

• Conselho Federal de Medicina (CFM)coreStrategic or Co-development Partner · 6 September 2024Integration with CFM's Atesta CFM platform for digital medical certificate validation. Provides authenticity verification of medical certificates issued by physicians, reducing fraud and ensuring compliance with CFM regulations. Resolution published September 6, 2024, effective November 5, 2024, mandatory from March 5, 2025.
• SAPcoreTechnology or IntegrationNative integration with SAP ERP system, enabling seamless data flow between bem.care's health management platform and client's human resources and finance systems. Part of the ecosystem integration strategy for large enterprise clients.
• SeniorcoreTechnology or IntegrationNative integration with Senior's HR and payroll systems. Enables automated data synchronization between health management and employee administration.
• TotvscoreTechnology or IntegrationNative integration with Totvs ERP and HR systems, part of bem.care's integration ecosystem for Brazilian enterprise clients.
• ADPcoreTechnology or IntegrationIntegration with ADP's payroll and HR solutions, enabling automated data exchange for health management processes.
• GupycoreTechnology or IntegrationIntegration with Gupy's recruitment and HR platform, part of the digital ecosystem for talent management and onboarding.
• SOCcoreTechnology or IntegrationNative integration with SOC systems, enabling seamless connectivity for occupational health data management.
• SólidescoreTechnology or IntegrationIntegration with Sólides HR platform, part of the ecosystem strategy for comprehensive people management connectivity.
• MetadadoscoreTechnology or IntegrationIntegration with Metadados systems, providing connectivity for enterprise HR and health data management.
• DASAcoreStrategic or Co-development PartnerMajor diagnostic medicine company integrated into the accredited provider network, offering laboratory and diagnostic services to bem.care's corporate clients across Brazil.
• FleurycoreStrategic or Co-development PartnerLeading health diagnostic company providing laboratory and imaging services through the accredited network for occupational and assistance health services.
• SabincoreStrategic or Co-development PartnerMajor clinical analysis laboratory network integrated into the accredited provider network covering multiple Brazilian regions.
• Hermes PardinicoreStrategic or Co-development PartnerClinical pathology and imaging services provider in the accredited network, offering comprehensive diagnostic coverage.
• Labi ExamescoreStrategic or Co-development PartnerDigital health testing platform integrated into the provider network, offering innovative diagnostic services.
• CuracoreStrategic or Co-development PartnerHealthcare provider network integrated into the bem.care ecosystem for delivering occupational and assistance health services.
• AmaiscoreStrategic or Co-development PartnerHealthcare services provider integrated into the accredited network for delivering health services to corporate clients.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Vitta: Brazilian B2B healthtech providing corporate health and wellness management to employers. Directly comparable in targeting HR teams with technology-enabled health programs in Brazil.
• Conexa Saúde: Brazilian telehealth and corporate health platform serving employers with virtual care, mental health, and integrated health management. Overlaps bem.care in corporate health modules and B2B distribution.
• Wellbe: Brazilian corporate wellness and mental health platform sold to employers as a benefits solution. Comparable GTM (B2B HR/benefits buyers) and adjacent product overlap with bem.care's mental health module.
• Sami: Brazilian healthtech with B2B health plans and corporate health offerings. Comparable in targeting Brazilian employers with technology-led health management and benefits.

Emerging players

• Dr. Consulta: Brazilian outpatient clinic chain with digital health capabilities. Partial overlap via employer-facing health services and a growing corporate health segment.
• Memed: Brazilian digital prescription and clinical decision platform serving physicians and employers. Adjacent in digital health workflows feeding into corporate health compliance.

Broad incumbents

• DASA: Largest Brazilian diagnostics provider and existing bem.care partner. Overlaps in occupational exam delivery and serves many of the same enterprise clients through its lab/imaging network.
• Fleury: Major Brazilian diagnostics and health services group and bem.care partner. Comparable as a corporate-occupational-health service provider with nationwide footprint.
• Totvs: Largest Brazilian ERP/HRIS vendor and bem.care integration partner. Comparable in serving Brazilian enterprise HR teams and a potential bundling threat if it extends into compliance/Occupational Health.

Others

• Gupy: Brazilian HR/recruitment platform and bem.care integration partner. Adjacent ecosystem player rather than direct competitor, but increasingly moving into broader people-management workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@bemcare-saude
• LinkedInlinkedin.com/company/bemcaresaude
• Instagraminstagram.com/bemcaresaude

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about bem.care