InterVision Systems

What InterVision Systems does

InterVision Systems is an IT managed services provider founded in 1993, headquartered in Chesterfield, Missouri, with U.S. offices across Santa Clara (CA), Richmond (VA), Roanoke (VA), and Rancho Cordova (CA), plus India-based delivery operations in Mumbai, Chennai, and Bengaluru. The company delivers managed and professional IT services organized around five core service areas: Cloud (Managed Cloud Services, Backup as a Service, Disaster Recovery as a Service, Cloud Migration, Cloud Security, Private Cloud, Managed FinOps), Contact Center (CCaaS via ConnectIV CX powered by Amazon Connect, UCaaS), Cybersecurity (MDR, RPaaS, SSE, Zero Trust, Penetration Testing, Incident Response), Data and GenAI (Data Modernization, AI/GenAI services, Data Solutions, Web3.0 Development, Application Modernization), and Enterprise Management (Managed Services, Helpdesk, SD-WAN, vCISO, Digital Workplace, Microsoft 365 with Copilot). The company serves 450+ customers (or 2,500+ per NWN CEO statement post-acquisition) across education, government, financial services, healthcare, legal, manufacturing, and media/gaming verticals, with named enterprise and government clients including Volvo, T-Mobile, Xbox Game Studios, Bentley Systems, California DMV, California EDD, Bryan Cave LLP, and Wabash National.

The underlying technology stack is layered on AWS (Premier Tier Services Partner) and Microsoft (Gold Partner) cloud platforms, with proprietary branded service offerings including ConnectIV CX, Ransomware Protection as a Service (RPaaS), Disaster Recovery as a Service (DRaaS), the NextMove migration program, and patented data normalization technologies achieving 99.5% accuracy claims. The company holds 700+ certifications across technology partners and supports AI/GenAI capabilities via Amazon Bedrock, SageMaker, Microsoft 365 Copilot, and Cisco AI Specialization. Service delivery follows ITIL-compliant processes with a 24/7 Follow-the-Sun support model and SLA commitments including 99.99% infrastructure availability for DRaaS.

The business model combines recurring managed services subscriptions, project-based professional services, and usage-based cloud services revenue. All engagements are quote-based and not publicly priced. InterVision operates a consultative enterprise sales motion supplemented by technology partner channels (AWS Marketplace, AWS/Microsoft co-sell) targeting mid-market and enterprise organizations. In June 2025, InterVision was acquired by NWN to combine AI-powered services, cloud, and cybersecurity capabilities across North America, making it a wholly-owned subsidiary under NWN's corporate umbrella. Prior to the acquisition, InterVision executed seven acquisitions between 2017 and 2022 (including Virtuosity Consulting, SyCom Technologies, Netelligent, Fotis Networks, Infiniti Consulting Group, Bluelock, and Independent Technology Group) as part of a programmatic M&A roll-up strategy.

Name

InterVision Systems

Legal name

InterVision Systems, LLC

Website

http://www.intervision.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

251–500 employees

Short description

InterVision Systems is an IT managed services provider founded in 1993 delivering cloud, cybersecurity, contact center, and GenAI services to mid-market and enterprise customers across government, healthcare, education, and commercial verticals, now operating as a subsidiary of NWN following its 2025 acquisition.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415), Other Computer Related Services (541519), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro industry

PRIMARYBPAEAAAB

Systems Integration & Implementation Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Consulting & Systems Integration

SECONDARYBPAEAAAK

Network, Infrastructure & Data Center Integration

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Consulting & Systems Integration

SECONDARYBPAEAGAH

Enterprise Integration, iPaaS & Middleware Services (API/EDI)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Enterprise Applications Services (ERP/CRM/HRIS)

Keywords

• Managed cloud services
• Cybersecurity solutions
• Disaster recovery services
• Contact center services
• Data modernization services

Headquarters

HQ city

Santa Clara

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services: Recurring managed services revenue model providing ongoing IT management including cloud services, cybersecurity, contact center, and enterprise management. Services are delivered through subscription-based contracts with SLA commitments, 24/7 support, and continuous optimization. Customers choose between managed, professional, or blended service engagement models.
2. Professional Services: Professional services revenue including cloud consulting, cloud migration, implementation, and staff augmentation. These are typically project-based engagements for specific technology transformations, migrations, or consulting engagements.
3. AWS/Microsoft/Azure Cloud Services: Revenue from cloud infrastructure and platform services delivered through AWS, Azure, and related cloud platforms, including FinOps services, cloud storage, and cloud security offerings, often consumed on a pay-as-you-go or committed use basis.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

InterVision Systems is an IT managed services provider delivering cloud, cybersecurity, contact center, and data/AI solutions to enterprise and mid-market organizations. Core offerings include Managed Cloud Services, Disaster Recovery as a Service (DRaaS), Backup as a Service (BaaS), Ransomware Protection as a Service (RPaaS), ConnectIV CX contact center (powered by Amazon Connect), Managed Detection and Response (MDR), and Data Modernization services. Services are delivered under ITIL-compliant processes with 24/7 Follow-the-Sun support, leveraging Premier-tier partnerships with AWS, Microsoft, Cisco, Fortinet, and Arctic Wolf.

Product overview

InterVision Systems is an IT managed services provider offering a comprehensive portfolio of technology solutions organized around six core service areas: Cloud (including BaaS, DRaaS, Managed Cloud Services, Cloud Migration, Cloud Security, Private Cloud, and Managed FinOps), Contact Center Solutions (CCaaS powered by Amazon Connect with ConnectIV CX branding, UCaaS), Cybersecurity (MDR, Penetration Testing, RPaaS, SSE, Zero Trust, Incident Response, Security Awareness Training), Data & GenAI (Data Modernization, AI/GenAI services, Data Solutions, Web3.0 Development, Application Modernization), Enterprise Management (Managed Services, Helpdesk, SD-WAN, vCISO, Digital Workplace), and IT Consulting & GRC. The company operates under a 'Managed Innovation' philosophy providing proactive, strategic managed services. Key products include ConnectIV CX (Amazon Connect-powered CCaaS), Ransomware Protection as a Service (RPaaS), Disaster Recovery as a Service (DRaaS), Backup as a Service (BaaS), Security Service Edge (SSE), and the NextMove transition program. InterVision is an AWS Premier Tier Services Partner and Microsoft Gold Partner, recognized by Gartner and Forrester for DRaaS capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• ConnectIV CX: Contact center solution powered by Amazon Connect, providing tailored omnichannel engagement and customer experience orchestration.
• NextMove

Products and services

• ConnectIV CX Cloud-based Contact Center as a Service (CCaaS) solution powered by Amazon Connect, providing omnichannel customer engagement with AI and GenAI integration for enhanced customer experiences. Designed for enterprise and mid-market organizations modernizing contact center operations.
• Backup as a Service (BaaS) Managed backup service with expert support, verified protection, and rapid response for complete data restoration. Integrates Veeam, Commvault, and Zerto technologies for hybrid cloud environments spanning on-premises, AWS, and Azure.
• Disaster Recovery as a Service (DRaaS) Comprehensive disaster recovery solution with industry-leading SLAs (99.99% infrastructure availability, 99.9% replication uptime), 24/7 support, customizable recovery plans, and 100% test success guarantee. Supports AWS, Azure, VMware, and hybrid cloud environments.
• Ransomware Protection as a Service (RPaaS) Comprehensive ransomware detection, protection, and recovery solution ensuring true Recovery Time Objectives (RTO). Part of the integrated RPaaS/DRaaS solution suite for business continuity against ransomware attacks.
• Security Service Edge (SSE) Secure access solution enabling simplified remote cloud access with usability, security, agility, and visibility enhancements. Part of InterVision's security portfolio alongside SASE solutions powered by Fortinet.
• Managed Cloud Services Managed cloud operations reducing vulnerability, optimizing costs, and providing 24/7 support for AWS and Azure environments. Includes foundational services with dedicated cloud architects, SLA reporting, and Managed Cloud Protection (MCP) add-on with Trend Micro integration.
• InterVision NextMove Specialized transition program helping organizations migrate from end-of-life or disrupted technologies (Avaya, Windows 10, PureConnect, VMware, Nuance) to modern solutions. Features vendor-agnostic guidance, minimal disruption, and Managed Innovation approach.
• Managed Detection and Response (MDR) Managed security service for rapid threat identification and impact limitation through continuous monitoring, detecting, and response capabilities. Integrates with broader security operations for comprehensive visibility, delivered in partnership with Arctic Wolf.
• Penetration Testing Security assessment service strengthening defenses and proactively safeguarding against cyber threats. Offered as Penetration Testing as a Service with continuous testing capabilities and real-time threat detection, integrated via RedSpy365 marketplace.
• Data Modernization Services Enterprise data transformation services including storage optimization, data migration, data security, predictive analytics, AI/ML integration, and NetApp ONTAP architecture expertise for on-premises and cloud environments. Patented technologies achieve 99.5% accuracy in data cleansing.
• Cloud Migration AWS cloud migration services enabling efficient workload migration with minimal downtime using the AWS Migration Acceleration Framework. Achieves 80% faster cloud adoption and 4.7x improvement in IT staff productivity. Delivered by an AWS Premier Tier Services Partner.
• Cloud Security End-to-end cloud security services including managed cloud protection, MDR, AWS Well-Architected Framework Review, cloud security posture management, and professional DevSecOps services using native and third-party tools.
• Private Cloud Scalable, secure private cloud solutions with transparent cost planning, 24/7 support, and zero-trust security. Enables seamless migration preserving existing setups while reducing costs and enhancing agility.
• Managed FinOps Cloud cost control services providing dedicated FinOps Practitioners and Cloud Engineers for AWS environments. Includes automated tooling, cost utilization dashboards, Well-Architected Framework Reviews, and EDP/PPA negotiation assistance.
• vCISO Virtual Chief Information Security Officer services providing dedicated cybersecurity leadership to strategically navigate threats, bolster security posture, and safeguard digital assets for organizations without a full-time CISO.
• SD-WAN

Quantifiable outcome

• Customer Satisfaction Score of 94.29% and NPS of 70
• +7 more outcomes

Named customers15 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability10 records

Feature6 records

Partnerships

Ten partnerships are on record, tiered flagship and core.

• NWNflagshipStrategic or Co-development Partner · 5 August 2025NWN acquired InterVision Systems in 2025 as a strategic acquisition to expand AI-powered IT services, cloud capabilities, and cybersecurity offerings across North America, particularly in the U.S. Midwest and Mid-Atlantic regions. NWN CEO stated acquisition enables AI revolution with intelligent virtual agents and positions InterVision for continued growth.
• Amazon Web Services (AWS)flagshipTechnology or IntegrationAWS Premier Tier Services Partner with multiple AWS competencies including GenAI Competency, Lambda Service Delivery Partner, and extensive AWS service delivery capabilities. InterVision specializes in AWS cloud migration, managed services, disaster recovery to AWS, and GenAI solutions development.
• MicrosoftcoreTechnology or IntegrationMicrosoft Gold Partner with competencies across Microsoft 365, Azure, and related Microsoft technology platforms. Delivers Microsoft 365 with Copilot services, Azure cloud services, and unified communications solutions.
• CiscocoreTechnology or IntegrationCisco partner specializing in networking, security, and collaboration solutions including Cisco Webex, SD-WAN, and network infrastructure with AI specialization achievement.
• FortinetcoreTechnology or IntegrationFortinet partner delivering Security Service Edge (SSE) solutions, firewall, and network security services leveraging Fortinet's security fabric platform.
• Arctic WolfcoreTechnology or IntegrationArctic Wolf partner providing managed cybersecurity services including Managed Detection and Response (MDR), security operations center services, and incident response capabilities.
• NetAppcoreTechnology or IntegrationNetApp partner achieving multiple NetApp solution competencies in data storage, data modernization, and cloud storage solutions including AWS FSx for NetApp ONTAP.
• VeeamcoreTechnology or IntegrationVeeam partner for backup and data protection solutions supporting Backup as a Service delivery.
• ZertocoreTechnology or IntegrationZerto partner for disaster recovery and business continuity solutions supporting DRaaS service delivery.
• VMwarecoreTechnology or IntegrationVMware partner for virtualization, private cloud, and data center solutions with migration and management capabilities.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Rackspace Technology: Rackspace is a pure-play managed cloud services provider with deep AWS and Azure partnerships, comparable to InterVision's Managed Cloud Services, FinOps, and cloud migration offerings.
• ePlus Technology: ePlus is a mid-market IT solutions and managed services provider with comparable cloud, security, and data center practices, including AWS and Cisco partnerships, serving enterprise and public sector.
• ConvergeOne: ConvergeOne is an IT services provider specializing in cloud, collaboration, contact center, and managed services — overlapping with InterVision's ConnectIV CX/Amazon Connect, UCaaS, and CCaaS offerings.
• SHI International: SHI is a large, privately-held IT solutions provider and managed services company offering cloud, cybersecurity, data center, and software licensing across enterprise and public sector — directly comparable to InterVision's portfolio and customer segments.
• Presidio: Presidio is a privately-held IT solutions and managed services provider focused on cloud, security, and digital infrastructure for mid-market and enterprise — highly comparable in scale, partner program tier, and go-to-market.

Broad incumbents

• CDW Corporation: CDW is a much larger public IT solutions provider with deep managed services, cloud, and cybersecurity offerings, comparable to InterVision at the high end of mid-market and large enterprise customers.
• NWN: NWN is the strategic acquirer of InterVision and a direct comparable — a North American IT managed services and cloud communications provider with similar AWS and Microsoft partner credentials, unified communications, and contact center capabilities.
• Insight Enterprises: Insight is a global IT solutions and managed services provider with strong AWS, Microsoft, and Cisco partnerships, serving enterprise clients with similar cloud, data, and cybersecurity offerings as InterVision.

Emerging players

• Ahead (formerly BlueMetal): Ahead is a mid-market-focused digital infrastructure and managed services provider with comparable AWS, Microsoft, Cisco, and NetApp credentials, increasingly competitive in cloud and security.
• DataBank: DataBank is a data center and managed services provider with comparable cloud, DRaaS, and colocation offerings, overlapping with InterVision's DRaaS, BaaS, and managed infrastructure services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/InterVision_Sys
• Facebookfacebook.com/251115654898947
• LinkedInlinkedin.com/company/intervisionsystems

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A7 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InterVision Systems