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Visa Acceptance Solutions

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uuid0006k49

Namestring
Visa Acceptance Solutions
Legal namestring
Visa Acceptance Solutions
Company typeenum
Private
Founded yearint
2021
Descriptiontext

Visa Acceptance Solutions is a business unit within Visa Inc. (NYSE: V), established around 2021 to consolidate Visa's merchant-facing payment acceptance, fraud management, and unified commerce capabilities under a single open platform. The unit operates globally through regional legal entities in the US, UK, Brazil, Australia, Singapore, and elsewhere, serving acquirers, financial institutions, payment facilitators, ISVs, technology partners, and merchants ranging from enterprise to SMB. Its flagship offering is the Visa Acceptance Platform, an open and modular payments infrastructure that connects partners via connectors (Card Present Connect, Visa Platform Connect) and APIs, enabling unified card-present and digital acceptance across channels. The platform achieved 99.999% uptime over March 2022 to March 2023 per company data.

Short descriptiontext

Visa Acceptance Solutions is a business unit within Visa Inc. that provides an open payment acceptance platform with AI-driven fraud management, tokenization, and unified commerce tools for acquirers, payment facilitators, ISVs, and merchants globally.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
101–250
akta.pro rankint
HeadquartersFoster City, United States
HQ citystring
Foster City
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices8 records

Each record includes

City, Country, Type, Description, Source

Keyword5 values
payment processing, fraud management, payment tokenization, merchant services, payment platform
Industry4 codes
1Merchant Acquiring Banks & ISO/MSP Acquirers
CodeFSAMABABPrimaryYes
2Merchant Acquiring & Card Processing (PSPs)
CodeCRAFALABPrimaryNo
3International / Global Card Schemes
CodeFSAMAAADPrimaryNo
4Card Clearing & Settlement (Interchange, Network Settlement)
CodeFSABAJAJPrimaryNo
NAICS code1 code
  • Financial Transactions Processing, Reserve, and Clearinghouse Activities522320
SIC code1 code
  • Finance Services6199
Product category
Payment Processing & Acceptance
GTM motion3 records

Each record includes

Type, Description, Source

Revenue model3 records
1Payment Processing & Transaction Fees
TypeTransaction Fee
Description

Revenue generated from processing payment transactions across the Visa Acceptance Platform. Partners including acquirers and payment facilitators pay for access to payment processing capabilities, fraud management, and tokenization services.

visaacceptance.com
2Platform Access & Integration Services
TypeSubscription Recurring
Description

Revenue from platform connectors and integration tools that enable partners to connect to the Visa Acceptance Platform. Includes Card Present Connect and Visa Platform Connect for processing across channels.

visaacceptance.com
3Fraud & Risk Management Services
TypeUsage Based
Description

AI-driven fraud management solutions including Decision Manager and Partner Risk Controls offered as part of the payment ecosystem, helping merchants reduce fraud while improving conversion rates.

visaacceptance.com
Marketing channels10 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels6 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Technology or R&D, Infrastructure, Operations, Personnel, Marketing or Sales
Pricing details2 tiers
1Partner Program Tiers
ModelSubscriptionBilling cadenceMonthly
Notes

Pricing varies by partner type - acquirers, enablers, resellers, and referral partners have different engagement models. Transaction-based pricing for payment processing; subscription components for platform access.

visaacceptance.com
2Developer Sandbox Access
ModelFreemiumBilling cadencePay-as-you-go
Notes

Free sandbox environment for developers to test APIs and integrations. Production access requires completing evaluation registration and entering into appropriate agreements.

developer.visaacceptance.com
GTM typeB2B
B2B
Offering typeSoftware
Software
Brand1 of 6 records shown
1Cybersource
Description

Enterprise fraud management and payment management platform offering Decision Manager for real-time fraud detection and risk assessment across billions of transactions.

visaacceptance.com
+5 more records
Core offering1 text field

Visa Acceptance Solutions provides an open, modular payments platform that enables acquirers, payment facilitators, ISVs, and merchants to accept and process card payments across digital and physical channels. The platform bundles AI-driven fraud management (Decision Manager), payment tokenization, dispute/chargeback management (Verifi), partner risk controls, payer authentication, and platform connector tools that allow partners to integrate via single API connections.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 4 values shown
  • Merchants on Visa Acceptance Platform see 2.97% higher approval rates and 70 basis points lower fraud rates
+3 more records
Product overview1 text field

Visa Acceptance Solutions is a platform-plus-modules portfolio built around the Visa Acceptance Platform—the core open payments infrastructure that connects acquirers, merchants, and technology partners. The platform is extended through AI-driven fraud management (anchored by Decision Manager) which provides real-time anomaly detection and machine learning scoring, alongside payment services including Token Management Service, Partner Risk Controls, Data-Driven Payer Authentication, and Verifi for dispute resolution. Connector tools (Card Present Connect, Visa Platform Connect) enable third-party integration, while Click to Pay and Unified Commerce Solutions address specific checkout and channel needs. An AI Knowledge Center provides research resources on AI in payments.

Product and service11 records
1Visa Acceptance Platform
CategoryPayment Platform
Description

An open, modular payments platform that connects merchants, acquirers, and technology partners to a marketplace of payment solutions and service providers through a single integration point.

2AI-Driven Fraud Management
CategoryFraud Management
Description

AI and machine learning-powered fraud protection that unifies fraud intelligence with payment decisions, enabling real-time threat detection, intelligent authentication, and dispute resolution for merchants and acquirers.

3Decision Manager
CategoryFraud Management
Description

Real-time AI fraud detection running over 260 validation tests per transaction, using machine learning to process billions of transactions annually with sub-600ms screening time, delivered by Cybersource.

4Token Management Service
CategoryPayment Services
Description

Service enabling secure tokenization of card credentials for safe storage and seamless transaction processing across digital channels.

5Partner Risk Controls
CategoryRisk Management
Description

Automatic controls helping acquirers limit vulnerabilities across merchant portfolios, processing over 3 billion transactions with controls against compromised cards, BIN testing, and transaction fraud.

6Data-Driven Payer Authentication
CategoryAuthentication
Description

Authentication solution leveraging transaction data for secure online payment verification, helping increase approval rates while reducing fraud through 3DS Data Only and similar capabilities.

7Verifi Dispute and Chargeback Management
CategoryDispute Management
Description

Collaborative dispute and chargeback management solution enabling proactive resolution with rule-based case management to reduce retroactively charged transactions and recovery time.

8Card Present Connect
CategoryPlatform Connector
Description

Platform connector enabling in-store/card-present payment integration with the Visa Acceptance Platform for merchants and acquirers.

9Visa Platform Connect
CategoryPlatform Connector
Description

Platform connector tool providing flexible integration options for connecting payment solutions to the Visa Acceptance Platform.

10Click to Pay
CategoryCheckout Solution
Description

Streamlined digital checkout solution enabling consumers to pay securely online without entering card details for each transaction.

11Unified Commerce Solutions
CategoryUnified Commerce
Description

Payment experience solutions delivering seamless integration across physical and digital channels, enabling consistent merchant-customer interactions regardless of purchase channel.

Scale indicator15 records

Each record includes

Type, Value, Description, Source

Partnership9 partners
Strategic tierCoreTypeChannel Partner/ Reseller/ DistributorAnnounced on2025-12-02
Description

HitPay partnered with Visa Acceptance Solutions to enable Philippine SMEs to process both in-store and online card transactions without requiring direct bank contracts. The partnership integrates HitPay's platform with Visa's acceptance solutions, expanding card payment acceptance for businesses across the Philippines with plans to extend to additional Southeast Asian markets.

Strategic tierCoreTypeTechnology or Integration
Description

SHOPLINE, a one-stop commerce solution popular with businesses from global brands to startups, uses Cybersource Decision Manager for fraud management. The partnership enables advanced real-time fraud detection with machine learning, helping merchants reduce fraud by 50% and increase conversion rates by 4.72%.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

iFood, Brazil's largest food delivery platform with 55M+ users across 1,500 cities, partnered with Visa for comprehensive payment solutions including Cybersource Decision Manager, 3DS Data Only authentication, Network Token, and Verifi dispute management. The partnership supports iFood's growth to 800M+ annual orders.

Strategic tierStrategicTypeStrategic or Co-development Partner
Description

MRC collaborated with Visa Acceptance Solutions and Verifi to develop the 2026 Global eCommerce Payments & Fraud Report, drawing insights from 1,278 merchant professionals across 37 countries. The report covers emerging payment technologies, fraud threats, and operational strategies.

Strategic tierCoreTypeTechnology or Integration
Description

Verifi collaborates with Visa Acceptance Solutions on the 2026 Global eCommerce Payments & Fraud Report and provides dispute and chargeback management services integrated into the Visa Acceptance Platform.

Strategic tierCoreTypeTechnology or Integration
Description

Adyen is a supported payment processing platform for Apple's Tap to Pay on iPhone feature in Mexico, integrated with Visa Acceptance Platform.

Strategic tierCoreTypeTechnology or Integration
Description

Clip is a supported payment processing platform for Apple's Tap to Pay on iPhone feature in Mexico, integrated with Visa Acceptance Platform.

Strategic tierCoreTypeTechnology or Integration
Description

Mercado Pago is a supported payment processing platform for Apple's Tap to Pay on iPhone feature in Mexico, integrated with Visa Acceptance Platform.

Strategic tierCoreTypeTechnology or Integration
Description

Cybersource Decision Manager provides real-time fraud detection and risk management across the Visa Acceptance Platform, processing billions of transactions annually with machine learning capabilities.

Recent move5 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Market position
Competitive moat6 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers3 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment5 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile4 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
Yes

Docs URL, Description

Integration3 records

Each record includes

Title, Type, Description, Source

AI capability7 records

Each record includes

Type, Description, Source

AI maturity
App detail

Has app

Feature6 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles1 record

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

Subsidiaries3 records

Each record includes

Name, Acquired on, Relationship type, Type, Business focus

Compliance1 record

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Visa Acceptance Solutions

Payment Processing & Acceptancevisaacceptance.com

Visa Acceptance Solutions is a business unit within Visa Inc. that provides an open payment acceptance platform with AI-driven fraud management, tokenization, and unified commerce tools for acquirers, payment facilitators, ISVs, and merchants globally.

What Visa Acceptance Solutions does

Visa Acceptance Solutions is a business unit within Visa Inc. (NYSE: V), established around 2021 to consolidate Visa's merchant-facing payment acceptance, fraud management, and unified commerce capabilities under a single open platform. The unit operates globally through regional legal entities in the US, UK, Brazil, Australia, Singapore, and elsewhere, serving acquirers, financial institutions, payment facilitators, ISVs, technology partners, and merchants ranging from enterprise to SMB. Its flagship offering is the Visa Acceptance Platform, an open and modular payments infrastructure that connects partners via connectors (Card Present Connect, Visa Platform Connect) and APIs, enabling unified card-present and digital acceptance across channels. The platform achieved 99.999% uptime over March 2022 to March 2023 per company data.

Visa Acceptance Solutions firmographics

Firmographics
Name
Visa Acceptance Solutions
Legal name
Visa Acceptance Solutions
Website
https://visaacceptance.com
Company type
Private
Founded year
2021
Operating status
Operating
Headcount range
101–250 employees
Short description
Visa Acceptance Solutions is a business unit within Visa Inc. that provides an open payment acceptance platform with AI-driven fraud management, tokenization, and unified commerce tools for acquirers, payment facilitators, ISVs, and merchants globally.
Ownership category
akta.pro rank

Visa Acceptance Solutions industry classification

Industry
Product category
Payment Processing & Acceptance
NAICS
Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)
SIC
Finance Services (6199)
akta.pro primary industry
Merchant Acquiring Banks & ISO/MSP Acquirers (FSAMABAB)
akta.pro secondary industries
Merchant Acquiring & Card Processing (PSPs) (CRAFALAB), International / Global Card Schemes (FSAMAAAD), Card Clearing & Settlement (Interchange, Network Settlement) (FSABAJAJ)

Keywords

  • Payment processing
  • Fraud management
  • Payment tokenization
  • Merchant services
  • Payment platform

Where Visa Acceptance Solutions is headquartered

Location

Headquarters

HQ city
Foster City
HQ country
United States
HQ region
North America

Offices8 records

Markets served

Visa Acceptance Solutions business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Technology or R&D, Infrastructure, Operations, Personnel, Marketing or Sales

Revenue model

  1. Payment Processing & Transaction Fees: Revenue generated from processing payment transactions across the Visa Acceptance Platform. Partners including acquirers and payment facilitators pay for access to payment processing capabilities, fraud management, and tokenization services.
  2. Platform Access & Integration Services: Revenue from platform connectors and integration tools that enable partners to connect to the Visa Acceptance Platform. Includes Card Present Connect and Visa Platform Connect for processing across channels.
  3. Fraud & Risk Management Services: AI-driven fraud management solutions including Decision Manager and Partner Risk Controls offered as part of the payment ecosystem, helping merchants reduce fraud while improving conversion rates.

Pricing tiers

ModelBillingPrice
SubscriptionMonthlyPartner Program Tiers
FreemiumPay-as-you-goDeveloper Sandbox Access

Go-to-market motion3 records

Distribution channels6 records

Marketing channels10 records

Visa Acceptance Solutions product offering

Product offering

Core offering

Visa Acceptance Solutions provides an open, modular payments platform that enables acquirers, payment facilitators, ISVs, and merchants to accept and process card payments across digital and physical channels. The platform bundles AI-driven fraud management (Decision Manager), payment tokenization, dispute/chargeback management (Verifi), partner risk controls, payer authentication, and platform connector tools that allow partners to integrate via single API connections.

Product overview

Visa Acceptance Solutions is a platform-plus-modules portfolio built around the Visa Acceptance Platform—the core open payments infrastructure that connects acquirers, merchants, and technology partners. The platform is extended through AI-driven fraud management (anchored by Decision Manager) which provides real-time anomaly detection and machine learning scoring, alongside payment services including Token Management Service, Partner Risk Controls, Data-Driven Payer Authentication, and Verifi for dispute resolution. Connector tools (Card Present Connect, Visa Platform Connect) enable third-party integration, while Click to Pay and Unified Commerce Solutions address specific checkout and channel needs. An AI Knowledge Center provides research resources on AI in payments.

Differentiator

Problem solved

Functional benefit

Brands

  • Cybersource: Enterprise fraud management and payment management platform offering Decision Manager for real-time fraud detection and risk assessment across billions of transactions.
  • Verifi
  • Visa Acceptance Platform
  • Decision Manager
  • Token Management Service
  • Partner Risk Controls

Products and services

  • Visa Acceptance Platform An open, modular payments platform that connects merchants, acquirers, and technology partners to a marketplace of payment solutions and service providers through a single integration point.
  • AI-Driven Fraud Management AI and machine learning-powered fraud protection that unifies fraud intelligence with payment decisions, enabling real-time threat detection, intelligent authentication, and dispute resolution for merchants and acquirers.
  • Decision Manager Real-time AI fraud detection running over 260 validation tests per transaction, using machine learning to process billions of transactions annually with sub-600ms screening time, delivered by Cybersource.
  • Token Management Service Service enabling secure tokenization of card credentials for safe storage and seamless transaction processing across digital channels.
  • Partner Risk Controls Automatic controls helping acquirers limit vulnerabilities across merchant portfolios, processing over 3 billion transactions with controls against compromised cards, BIN testing, and transaction fraud.
  • Data-Driven Payer Authentication Authentication solution leveraging transaction data for secure online payment verification, helping increase approval rates while reducing fraud through 3DS Data Only and similar capabilities.
  • Verifi Dispute and Chargeback Management Collaborative dispute and chargeback management solution enabling proactive resolution with rule-based case management to reduce retroactively charged transactions and recovery time.
  • Card Present Connect Platform connector enabling in-store/card-present payment integration with the Visa Acceptance Platform for merchants and acquirers.
  • Visa Platform Connect Platform connector tool providing flexible integration options for connecting payment solutions to the Visa Acceptance Platform.
  • Click to Pay Streamlined digital checkout solution enabling consumers to pay securely online without entering card details for each transaction.
  • Unified Commerce Solutions Payment experience solutions delivering seamless integration across physical and digital channels, enabling consistent merchant-customer interactions regardless of purchase channel.

Quantifiable outcome

  • Merchants on Visa Acceptance Platform see 2.97% higher approval rates and 70 basis points lower fraud rates
  • +3 more outcomes

Companies that use Visa Acceptance Solutions

Customer profile

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Visa Acceptance Solutions technology and API

Technology

Technology focussed Yes

API detail

Has API
Yes
API docs
API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability7 records

Feature6 records

Visa Acceptance Solutions partnerships and signals

Strategic signal

Partnerships

Nine partnerships are on record, tiered core and strategic.

  • HitPaycoreChannel Partner/ Reseller/ Distributor · 2 December 2025HitPay partnered with Visa Acceptance Solutions to enable Philippine SMEs to process both in-store and online card transactions without requiring direct bank contracts. The partnership integrates HitPay's platform with Visa's acceptance solutions, expanding card payment acceptance for businesses across the Philippines with plans to extend to additional Southeast Asian markets.
  • SHOPLINEcoreTechnology or IntegrationSHOPLINE, a one-stop commerce solution popular with businesses from global brands to startups, uses Cybersource Decision Manager for fraud management. The partnership enables advanced real-time fraud detection with machine learning, helping merchants reduce fraud by 50% and increase conversion rates by 4.72%.
  • iFoodcoreStrategic or Co-development PartneriFood, Brazil's largest food delivery platform with 55M+ users across 1,500 cities, partnered with Visa for comprehensive payment solutions including Cybersource Decision Manager, 3DS Data Only authentication, Network Token, and Verifi dispute management. The partnership supports iFood's growth to 800M+ annual orders.
  • Merchant Risk Council (MRC)strategicStrategic or Co-development PartnerMRC collaborated with Visa Acceptance Solutions and Verifi to develop the 2026 Global eCommerce Payments & Fraud Report, drawing insights from 1,278 merchant professionals across 37 countries. The report covers emerging payment technologies, fraud threats, and operational strategies.
  • VerificoreTechnology or IntegrationVerifi collaborates with Visa Acceptance Solutions on the 2026 Global eCommerce Payments & Fraud Report and provides dispute and chargeback management services integrated into the Visa Acceptance Platform.
  • AdyencoreTechnology or IntegrationAdyen is a supported payment processing platform for Apple's Tap to Pay on iPhone feature in Mexico, integrated with Visa Acceptance Platform.
  • ClipcoreTechnology or IntegrationClip is a supported payment processing platform for Apple's Tap to Pay on iPhone feature in Mexico, integrated with Visa Acceptance Platform.
  • Mercado PagocoreTechnology or IntegrationMercado Pago is a supported payment processing platform for Apple's Tap to Pay on iPhone feature in Mexico, integrated with Visa Acceptance Platform.
  • CybersourcecoreTechnology or IntegrationCybersource Decision Manager provides real-time fraud detection and risk management across the Visa Acceptance Platform, processing billions of transactions annually with machine learning capabilities.

Scale indicators15 records

Recent moves5 records

Expansion highlights5 records

Visa Acceptance Solutions competitors and assessment

Company assessment

Market position

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

Visa Acceptance Solutions social profiles

Digital presence

Visa Acceptance Solutions compliance and trust

Trust signal

Compliance1 record

Visa Acceptance Solutions financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Visa Acceptance Solutions leadership team

Management profile

Number of profiles

Profiles1 record

Visa Acceptance Solutions subsidiaries and ownership

Company hierarchy

Subsidiaries3 records

Visa Acceptance Solutions funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Visa Acceptance Solutions M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Visa Acceptance Solutions

What does Visa Acceptance Solutions do?

Visa Acceptance Solutions provides an open, modular payments platform that enables acquirers, payment facilitators, ISVs, and merchants to accept and process card payments across digital and physical channels. The platform bundles AI-driven fraud management (Decision Manager), payment tokenization, dispute/chargeback management (Verifi), partner risk controls, payer authentication, and platform connector tools that allow partners to integrate via single API connections.

Is Visa Acceptance Solutions a public or private company?

Visa Acceptance Solutions is a private company. It is classified as public and is currently operating.

When was Visa Acceptance Solutions founded?

Visa Acceptance Solutions was founded in 2021. It employs 101 to 250 people.

Where is Visa Acceptance Solutions based?

Visa Acceptance Solutions is headquartered in Foster City, United States, in the North America region.

How does Visa Acceptance Solutions make money?

Three revenue lines are on record. Payment Processing & Transaction Fees are the primary driver. The others are platform Access & Integration Services and fraud & Risk Management Services.

Does Visa Acceptance Solutions have an API?

Yes. Visa Acceptance Solutions offers REST APIs through its developer portal, enabling developers to build and integrate payment solutions. The platform provides unified APIs for secure, cross-network agent-initiated payments, including card enrollment, transaction management, and related operations. The developer center includes live console for testing, developer guides, documentation hub, API reference, and response codes. Access requires registration and accepting the Developer Center Terms of Use. The sandbox environment is available for testing prior to production deployment. Developer documentation is at developer.visaacceptance.com.

What industry is Visa Acceptance Solutions in?

Visa Acceptance Solutions's product category is Payment Processing & Acceptance. Its primary akta.pro industry code is FSAMABAB, Merchant Acquiring Banks & ISO/MSP Acquirers, with a secondary code of CRAFALAB, Merchant Acquiring & Card Processing (PSPs). Its NAICS code is 522320 and its SIC code is 6199.

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Live signals
PYMNTS.comDigital Shopping Trends Show AI Usage is Up in the UAEA PYMNTS Intelligence and Visa Acceptance Solutions study of 1,270 UAE consumers found AI is joining digital shopping tools, with shoppers averaging 2.3 daily activities, up 5% from 2024. Seventy-four percent want digital coupons but only 60% are offered, and 82% would allow AI agents to make unsupervised purchases with spending limits.PYMNTS.comDigital Shopping: A Closer Look at Brazil’s MarketPYMNTS Intelligence and Visa Acceptance Solutions released the 2026 Global Digital Shopping Index Brazil Playbook, revealing that Brazilian consumers average 67 digital shopping days per month. The report highlights a significant gap between consumer demand for mobile tools like product locators and merchant availability, while noting high adoption of AI in shopping behaviors.PYMNTS.comWhy Merchant-Owned Apps Are Retail’s Fastest-Growing ChannelA PYMNTS Intelligence report commissioned by Visa Acceptance Solutions found that merchant-owned apps outperformed merchant websites on 11 of 14 checkout capabilities measured, with 57% of surveyed merchants reporting app sales growth in the past 12 months compared to 55% for websites and 54% for physical stores. The report also found that apps led in payment features including biometric authentication (42% in apps versus 26% on websites), QR-code checkout (59% versus 50%), and digital wallet autofill (63% versus 56%). The findings suggest merchant-owned apps may serve as a control layer for AI-driven commerce, with 61% of merchants expecting AI-generated results to influence purchases more than traditional search by 2026, though only 23% could clearly identify both AI-driven traffic and purchases.PYMNTS.comDigital Shopping Trends Among American ConsumersPYMNTS Intelligence, in collaboration with Visa Acceptance Solutions, released "The 2026 Global Digital Shopping Index: U.S. Playbook," a report based on surveys of 5,241 consumers, 1,185 merchants, and 150 payment acquirers across the U.S., Brazil, and the UAE conducted in March 2026. The report found that American shoppers now average 51 digital shopping days per month, up from 46 in 2024, with daily browsers recording 53 buying-related digital days and AI users at 52 days. The study also noted a 45% increase from 2024 to 2026 in shoppers using mobile devices to check payment acceptance before reaching checkout, signaling growing expectations for seamless omnichannel experiences.PYMNTS.comAI Agents Take the CheckoutPYMNTS Intelligence and Visa Acceptance Solutions released a joint research report on AI agents in digital commerce, surveying 5,241 consumers, 1,185 merchants, and 150 acquirers across the U.S., Brazil, and the UAE in early 2026. The findings show that nearly half of online shoppers used AI to research purchases, but consumer and merchant trust declines sharply when AI agents approach payment functions, with concerns around approval rights, fraud, pricing control, and data protection. Acquirers express confidence in adapting infrastructure but cite regulatory uncertainty and unclear standards as primary barriers to growth.PYMNTS.comDigital Shopping Evolves as AI Agents Enter the EquationA joint report by PYMNTS Intelligence and Visa Acceptance Solutions, based on a March 2026 survey of 1,185 retail merchants in the United States, Brazil and the United Arab Emirates, finds that merchant mobile apps have become a leading sales growth channel, offering more checkout features than websites. The report reveals that nearly nine in 10 merchants say their checkout experiences still need improvement, and many worry their current payment technology may not meet market needs within three years. As AI agents begin influencing how consumers shop, most merchants cannot clearly identify AI-driven traffic or purchases, creating a visibility gap that could affect their understanding of demand and sales performance.PYMNTS.comThe AI Shopping Cart Rolls Faster Outside the USA report by PYMNTS Intelligence and Visa Acceptance Solutions found that consumers in the UAE and Brazil are adopting AI shopping tools, mobile commerce, and digital payments faster than US consumers, with 74% of UAE online shoppers using AI in their purchase journey compared to 53% in Brazil and 46% in the US. The study, based on surveys of over 5,800 consumers and 1,100 merchants, revealed a growing disconnect as retailers become more cautious about digital innovation, with the number of digital features merchants said they have "no plans" to offer reaching a four-year high. The findings suggest that markets without legacy infrastructure may leapfrog established economies in AI commerce adoption, potentially reshaping which merchants control customer relationships as AI becomes the primary shopping interface.PYMNTS.comAI-Powered Shopping: Consumer Behavior & Retail InsightsA new report titled "Global Digital Shopping Index: The AI-Powered Shopper Has Arrived" reveals that consumers now average 55 digital shopping days per month, up from 51 in 2024, with nearly half of online shoppers having used AI during their latest purchase journey. The research shows ChatGPT has become a major product research tool, with usage rising from 2% to 30% in two years, while 64% of consumers expect to use AI shopping agents within two years. The report, published by PYMNTS Intelligence and Visa Acceptance Solutions, also identifies a widening gap between what shoppers want and what merchants currently offer in digital features.PYMNTS.comParents Engage in 50% More Digital Shopping DaysA PYMNTS Intelligence study commissioned by Visa Acceptance Solutions found that parents engage in 50% more digital shopping activity days than the average consumer, using phones for 58.6% of their recent purchases compared with 40.7% for non-parents. The report, covering eight countries, shows that parents convert at a 59% purchase rate on digital shopping days and prioritize merchants offering clear payment choices, rewards, and easy navigation. The findings suggest that convenience is increasingly the primary driver of digital commerce growth, with 73% of purchases still involving physical stores in some capacity.PYMNTS.comWhat It Takes to Be Merchant-Ready for Agentic CommerceA new PYMNTS Intelligence report commissioned by Visa Acceptance Solutions finds that nearly 80% of surveyed acquirers believe the foundational infrastructure for agentic commerce is already in place, suggesting the payments industry may be approaching a reversal of its historically slow modernization pace. However, the report identifies merchants as the critical gap, with integration costs cited by more than half of acquirers as the top obstacle and most merchants still operating fragmented systems across digital and physical channels. The article outlines a four-point playbook for merchant readiness, emphasizing unified omnichannel infrastructure, low-friction integration, regulatory alignment, and partnership coordination with acquirers and payment service providers.