Mox Bank
Mox Bank is a Hong Kong-licensed virtual bank and wholly-owned Standard Chartered subsidiary operating a mobile-first digital banking app serving 750,000+ retail customers with integrated savings, credit, investments, insurance, and FX services.
- Company typePrivate
- Founded2019
- HeadquartersQuarry Bay, Hong Kong SAR China
- Headcount251–500
- GTM typeB2C
- OfferingServices
What Mox Bank does
Mox Bank Limited is a Hong Kong-licensed virtual bank and wholly-owned subsidiary of Standard Chartered Bank (Hong Kong) Limited, founded in 2019 and headquartered in Quarry Bay. Operating exclusively through a mobile-first iOS/Android app with no physical branches, the bank serves 750,000+ customers in Hong Kong across savings, credit, payments, investments, insurance, and FX. Its product architecture is anchored by the Mox Account with daily interest crediting and the Mox Credit Card offering uncapped 2% cashback, extended through Mox Invest (HK/US stocks, fractional shares, funds, and crypto), Mox Insure (including the Travel Pick & Go product underwritten by QBE), Instant Loan and Instant Clear borrowing products, and the Mox+ premium tier.
The underlying platform is a cloud-native, digital-first banking system with proprietary daily interest crediting and instant cashback mechanics, Open Banking participation through HKMA's IADS framework (interoperating with HSBC, Citibank, and Standard Chartered), and standard fintech security infrastructure including firewalls, intrusion detection, encryption, and digital signatures. Mox participated in Mastercard's first live agentic AI transaction in Hong Kong (March 2026), supporting tokenized credential and Payment Passkey authentication for AI-agent-initiated payments.
Mox's revenue model combines net interest income from personal loans, credit facilities, and the recently transferred US$1 billion Standard Chartered loan portfolio; interchange fees from credit card spending; brokerage commissions on stock, fund, and crypto trades; FX conversion revenue; and insurance distribution fees from QBE underwriting. Distribution is entirely self-serve via the app, supplemented by a referral program (in its 21st iteration), partner channels with PCCW/HKT, Trip.com, Xiaomi, and The Club, and active social media presence. Customer acquisition is Hong Kong-domestic only, with no disclosed geographic expansion plans beyond the home market.
Mox Bank firmographics
Firmographics- Name
- Mox Bank
- Legal name
- Mox Bank Limited
- Website
- https://mox.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Mox Bank is a Hong Kong-licensed virtual bank and wholly-owned Standard Chartered subsidiary operating a mobile-first digital banking app serving 750,000+ retail customers with integrated savings, credit, investments, insurance, and FX services.
- Ownership category
- akta.pro rank
Where Mox Bank is headquartered
LocationHeadquarters
- HQ city
- Quarry Bay
- HQ country
- Hong Kong SAR China
- HQ region
- Asia
Offices1 record
Markets served
Mox Bank business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure, Others
Revenue model
- Interest Income: Mox earns interest income from lending products including personal loans, instant loans, and credit facilities. The acquisition of a US$1 billion personal installment loan portfolio from Standard Chartered enhances interest revenue streams.
- Interchange Fees: Revenue from credit card transactions processed through the Mox Credit card, earning interchange fees on every purchase.
- Investment Services: Mox Invest generates revenue from brokerage commissions on stock and fund trades, including crypto trading. The platform offers low fees for stocks and funds investment.
- FX Conversion: Revenue from foreign exchange services including Mox FX for international transfers and currency exchange.
- Insurance Products: Revenue from insurance partnerships including Travel Pick & Go and Mox Insure products, underwritten by QBE.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Mox Account - Savings rate up to 0.5% p.a. on HKD savings |
| Transaction based/ take rate | Monthly | Mox Credit - 2% Unlimited CashBack |
| Transaction based/ take rate | Pay-as-you-go | Mox Invest - Low fee stock and fund trading |
| Subscription | Monthly | Instant Loan - Rate as low as 1.18% |
| Subscription | Monthly | Instant Clear - 0% interest balance transfer |
| Usage-based | Pay-as-you-go | Travel Pick & Go Insurance |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Mox Bank product offering
Product offeringCore offering
Mox Bank operates a mobile-first digital banking platform in Hong Kong offering an integrated suite of financial products including a multi-currency bank account with daily interest crediting, a credit card/facility with unlimited cashback, an investment platform for HK and US stocks, funds, fractional shares and crypto, personal loans and balance transfers, and digital insurance products, all delivered through a single app with no physical branches.
Product overview
Mox Bank is a mobile-first digital bank (a subsidiary of Standard Chartered) operating primarily through its iOS and Android app, serving 750,000+ customers in Hong Kong since its launch. The product architecture is a unified digital banking platform centered on a Mox Account with integrated credit (Mox Credit / Mox Credit Card), savings (Smart Saving, Time Deposit, FlexiBoost, Goal Account, Money Safe), investment (Mox Invest for HK/US stocks, fractional shares, funds, and crypto), insurance (Mox Insure including Travel Pick & Go), borrowing (Instant Loan, Instant Clear, Split Purchase), and FX (Mox FX). The Mox+ premium tier adds elevated benefits on top of the core platform. All services are accessible through the Mox app with daily interest and CashBack credited instantly, supported by Open Banking via HKMA IADS Open API for cross-bank account data sharing.
Differentiator
Problem solved
Functional benefit
Brands
- Mox+: Premium subscription service with enhanced banking benefits, rewards, and exclusive features.
- Mox Credit Card
- Mox Invest
- Mox Insure
- Travel Pick & Go
Products and services
- Mox Account Core multi-currency digital bank account (HKD and USD) used as the primary account for deposits, spending, and transactions, with daily interest credited on balances and instant crediting of cashback rewards.
- Mox Credit Card Physical and virtual credit card offering unlimited 2% CashBack with no annual fee, 0% FX fees on overseas spending, and unlimited Asia Miles on eligible transactions, with no preset spending limit.
- Mox Credit Credit facility offering 2% Unlimited CashBack on all spending with no cap or category limits, accessible via a virtual credit account linked to the Mox Account with FPS payments and bill-splitting capabilities.
- Mox Invest Online investment account enabling trading in HK and US stocks including fractional shares, funds, and cryptocurrency, with low fees and Triple ZERO promotional pricing for new investors.
- Travel Pick & Go Customizable travel insurance product underwritten by QBE Hongkong & Shanghai Insurance Limited, exclusively available to Mox customers via the app with coverage options including medical expenses, personal accidents, and various add-ons.
- Instant Loan Instant personal loan available 24/7 with instant application decision, money arriving in as fast as a second upon approval, with borrowing rates as low as 1.18% p.a.
- Instant Clear Balance transfer feature allowing customers to clear external credit card bills from other banks with 0% interest, with potential savings of up to 94% on interest charges, repayable in instalments.
- Time Deposit Deposit product offering time deposits with instant rewards (cash or Asia Miles) given at the moment of deposit placement, including Asia Miles Time Deposit options.
- Mox FX Foreign exchange service offering 0% FX fees on card spending and FX services, with promotional cash rewards for new FX users.
- Mox+ Premium subscription tier offering elevated benefits, rewards, and exclusive features for Mox customers, with a Mox+ schedule governing the associated benefits and terms.
- Payroll Service Payroll direct deposit service allowing employers to set up salary payments through Mox, with promotional offers including up to HKD1,600 cash reward and 1.5% p.a. savings top-up for payroll customers.
Quantifiable outcome
- Interest on savings credited daily, accelerating wealth growth compared to monthly crediting
- +5 more outcomes
Companies that use Mox Bank
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles3 records
Mox Bank technology and API
TechnologyTechnology focussed No
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability2 records
Feature7 records
Mox Bank partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, flagship and minor.
- MastercardcoreMastercard partnered with Mox for its Agent Pay infrastructure enabling AI agentic transactions. Mox participated in the first live authenticated agentic transaction in Hong Kong using Mastercard's tokenized credentials and Payment Passkeys with AI agent-specific tokens.
- HSBCflagshipHSBC was a participating bank in the first live Mastercard Agent Pay agentic transaction in Hong Kong, along with DBS Hong Kong. HSBC also participates in Mox's IADS (Interbank Account Data Sharing) service.
- DBS Hong KongflagshipDBS Hong Kong was a participating bank alongside HSBC in the first live Mastercard Agent Pay agentic transaction in Hong Kong.
- hoppaflagshiphoppa is a global mobility provider that enabled the first live AI agent booking transaction to Hong Kong International Airport as part of the Mastercard Agent Pay demonstration.
- QBE Hongkong & Shanghai Insurance LimitedcoreQBE underwrites Mox's Travel Pick & Go insurance product, exclusively available to Mox customers via the app. The partnership provides customizable travel coverage including medical expenses and personal accidents.
- PCCW/HKTcorePCCW and its telecom brand HKT are strategic partners offering exclusive deals to Mox customers including Best-in-Town mobile plans, rebates, and NowTV Pass promotions. The partnership appears in Mox's logo section indicating long-term strategic collaboration.
- Trip.comcoreTrip.com is a travel partner providing exclusive offers to Mox customers including up to 8% discount on bookings and 2% unlimited cashback on Trip.com transactions year-round.
- XiaomiminorExclusive partnership offering Xiaomi products to Mox customers with up to 7% total cash rewards and 12-month 0% installments, plus up to HKD3,400 cash bonus for new customers.
- The Club (PCCW)minorMox Zone is available on The Club loyalty platform, offering year-round deals and rewards for linked accounts.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Mox Bank competitors and assessment
Company assessmentDirect peers
- WeLab Bank: WeLab Bank is another licensed Hong Kong virtual bank offering mobile-first savings, lending, and payments to consumers, competing head-to-head with Mox for the same digitally native HK segment.
- PAO Bank: PAO Bank is a Hong Kong virtual bank (subsidiary of Ping An) offering digital deposits, lending, and insurance through a mobile app, a direct competitor to Mox in the HK digital banking space.
- livi Bank: livi is a Hong Kong virtual bank backed by Bank of China (Hong Kong), BOC Hong Kong, and JD Technology, offering digital deposits, payments, and lending on a mobile app directly competing with Mox.
- Fusion Bank: Fusion Bank is a Hong Kong virtual bank backed by Tencent, ICBC Asia, and others, providing mobile-first banking, payments, and lending directly competing with Mox in Hong Kong.
- ZA Bank: ZA Bank is Hong Kong's largest virtual bank by customer base and a direct competitor to Mox, offering branchless digital banking, deposits, credit, and FX through a mobile app to Hong Kong consumers.
- Airstar Bank: Airstar Bank is a Hong Kong virtual bank with Xiaomi and AMTD backing, offering digital banking, deposits, lending, and FX in the same Hong Kong market where Mox competes.
Broad incumbents
- Standard Chartered (Hong Kong): Standard Chartered HK is Mox's parent company and a traditional full-service incumbent bank in Hong Kong, providing capital, infrastructure, and the US$1B loan portfolio that funds Mox's growth.
- DBS Hong Kong: DBS HK is a leading digital-forward incumbent in Hong Kong with a strong mobile app (DBS digibank), competing for the same digitally active consumer segment that Mox targets.
- HSBC Hong Kong: HSBC is Hong Kong's largest incumbent bank with a dominant deposit base and mortgage franchise; it participated alongside Mox in the Mastercard Agent Pay pilot and competes with Mox for HK retail customers.
Emerging players
- Revolut: Revolut is a global digital bank with a similar mobile-first model offering multi-currency accounts, investing, and crypto trading, providing a comparable product blueprint (though operating outside Hong Kong).
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Mox Bank social profiles
Digital presenceMox Bank compliance and trust
Trust signalCompliance1 record
Mox Bank financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mox Bank leadership team
Management profileNumber of profiles
Profiles2 records
Mox Bank funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mox Bank M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mox Bank
What does Mox Bank do?
Mox Bank operates a mobile-first digital banking platform in Hong Kong offering an integrated suite of financial products including a multi-currency bank account with daily interest crediting, a credit card/facility with unlimited cashback, an investment platform for HK and US stocks, funds, fractional shares and crypto, personal loans and balance transfers, and digital insurance products, all delivered through a single app with no physical branches.
Is Mox Bank a public or private company?
Mox Bank is a private company. It is classified as corporate owned and is currently operating.
When was Mox Bank founded?
Mox Bank was founded in 2019. It employs 251 to 500 people.
Where is Mox Bank based?
Mox Bank is headquartered in Quarry Bay, Hong Kong SAR China, in the Asia region.
How does Mox Bank make money?
Five revenue lines are on record. Interest Income is the primary driver. The others are interchange Fees, investment Services, FX Conversion and insurance Products.
Who are Mox Bank's main competitors?
Direct peers on record are WeLab Bank, PAO Bank, livi Bank, Fusion Bank, ZA Bank and Airstar Bank. Broad incumbents are Standard Chartered (Hong Kong), DBS Hong Kong and HSBC Hong Kong. Revolut is listed as an emerging player.
Does Mox Bank have an API?
Yes. Mox Bank supports Open API for Open Banking, enabling Interbank Account Data Sharing (IADS) under HKMA guidelines. The IADS service allows customers to securely share their deposit account information (account availability, status, balances, transactions) between Mox and participating banks including HSBC, Citibank Hong Kong, and Standard Chartered Hong Kong, with full customer consent managed through the Mox app. Developer documentation is at mox.com/open-banking.