iHealthHome

What iHealthHome does

iHealthHome, Inc. is a cloud-based care management SaaS platform serving professional geriatric care managers, home care agencies, healthcare providers, and disease management organizations that coordinate care for seniors aging at home. Founded in 2009 in Honolulu, Hawaii and incorporated in the U.S., the company built its current platform beginning in 2016 with engineering resources in Seattle, and became a subsidiary of Vivia Cares, Inc. in 2020. The platform combines a web-based EHR and care planning application with the CareManager2Go mobile app (iOS/Android), telehealth telemonitoring devices capturing vital signs (weight, blood pressure, glucose, temperature, oxygen), electronic visit verification (EVV), eMAR medication administration, family engagement portals, and embedded business intelligence via TIBCO Jaspersoft.

The core product is organized around a proprietary closed-loop Interactive Plan of Care that integrates caregiver tasking, biometric monitoring, and community resource management within a senior's goals. iHealthHome monetizes through tiered annual SaaS subscriptions (Care Management Standard, +Medical, +Home Care, and Enterprise), sold via consultative enterprise field sales with quote-based pricing scaled to organization size and modules. The company also generates ancillary revenue through the COVID Navigator mobile app (standalone iOS/Android download) and operates the Vivia sub-brand under its parent. Distribution combines direct enterprise sales with channel partnerships, notably VillagePlan (geriatric care manager network accessing hospital systems) and the National MS Society, alongside integrations with QuickBooks (accounting) and TIBCO Jaspersoft (BI).

Customer logos include Keiro Northwest Home Care, Fred Hutchinson Cancer Research Center (telemonitoring study), the National Multiple Sclerosis Society, and the University of Hawaii. The company has been recognized by Healthcare Tech Outlook as 2020 Company of the Year for Home Healthcare Solutions and by Becker's Hospital Review on its 250+ Telehealth Companies list. The platform addresses the broader Remote Patient Monitoring market, estimated at USD 43.22 billion in 2024 and projected to reach USD 137.26 billion by 2033 at a 12.25% CAGR.

Name

iHealthHome

Legal name

iHealthHome, Inc.

Website

https://ihealthhome.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

iHealthHome is a cloud-based care management SaaS platform that helps professional geriatric care managers, home care agencies, and disease management organizations coordinate senior care, with mobile apps, telehealth telemonitoring, and embedded BI.

Ownership category

akta.pro rank

Product category

Care Management Software

NAICS

Home Health Care Services (621610), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Prepackaged Software (7372)

akta.pro primary industry

Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB)

akta.pro secondary industries

Chronic Care & Complex Care Management (HSABAIAD), Care Transitions Management (Hospital/SNF-to-Home) (HSABAIAC), Elderly/Frail & Assisted Living Connected Care (PERS/Fall Detection) (HLACAFAE)

Keywords

• Care management software
• Home health monitoring
• Telehealth platform
• Caregiver coordination
• Senior care software

Headquarters

HQ city

Seattle

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription (Care Management Software): iHealthHome generates revenue through subscription-based access to its cloud-based care management platform. The platform is offered in tiered solution options: Care Management Standard, Care Management + Medical, Care Management + Home Care, and Care Management Enterprise. Pricing is quote-based and customized to organization size and feature requirements.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

iHealthHome offers a cloud-based care management SaaS platform that enables professional care managers and home care agencies to coordinate holistic, client-centered care for seniors aging at home. The platform combines a web EHR with the CareManager2Go mobile app, an Interactive Plan of Care, telehealth vital signs monitoring, electronic medication administration, caregiver scheduling with Electronic Visit Verification (EVV), and embedded business intelligence. It is sold on an annual subscription basis to care management agencies, home care agencies, hospitals, and disease-specific organizations.

Product overview

iHealthHome offers a comprehensive, cloud-based care management platform designed for holistic client-centered care management. The core offering consists of the iHealthHome Care Management Platform (web application) supplemented by the CareManager2Go mobile app for iOS and Android. Key product modules include: Interactive Plan of Care for dynamic care planning; Vital Signs Monitoring for biometric tracking; Medication Management (eMAR); Caregiver Management with Scheduling and Electronic Visit Verification (EVV); Business Intelligence powered by TIBCO Jaspersoft; and Family Access for caregiver engagement. The platform is available in tiers: Care Management Standard, Care Management + Medical, Care Management + Home Care, and Care Management Enterprise. Legacy product COVID Navigator was a mobile app for COVID-19 screening. The company also operates under the Vivia brand for senior home care services.

Differentiator

Problem solved

Functional benefit

Brands

• CareManager2Go: Mobile application providing full functionality on-the-go for care managers including progress notes, mobile family access, secure access to client EHR, voice dictation, and medication information.

Products and services

• iHealthHome Care Management Platform Cloud-based enterprise care management web application providing EHR, demographics, contacts, medications, allergies, medical conditions, progress notes, document time, invoicing, plan of care, and real-time mobile access for care managers serving seniors aging at home.
• CareManager2Go Mobile App Sub-brand iOS and Android mobile app providing full functionality on-the-go for care managers, including progress notes filing, voice dictation, mobile family access, secure access to client EHR, medications, and demographic information from the field.
• COVID Navigator Standalone mobile application for COVID-19 screening, symptom monitoring, temperature logs, and test result management. Used by employers, senior care organizations, and caregivers to display 'Cleared for Work' status and comply with public health guidelines.
• Vivia Sub-brand senior home care service offering under the Vivia Cares, Inc. umbrella, focused on enabling affordable aging well at home. Built on the iHealthHome care management platform.

Quantifiable outcome

• Feasibility and cost savings in home telemonitoring for AML/MDS patients: intervention arm showed lower costs than control arm in a Fred Hutch randomized pilot study. Vital sign data recorded 24 hours prior to hospital admission showed changes consistent with impending infection, enabling early detection.
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered strategic, supporting and core.

• University of Hawaii (Pacific Urban Resilience Lab & National Disaster Preparedness Training Center)strategicStrategic or Co-development Partner · 1 July 2020iHealthHome and MediKeeper collaborated with the University of Hawaii's Pacific Urban Resilience Lab (PURL) and National Disaster Preparedness Training Center (NDPTC) for the use of the COVID Navigator mobile app to automate COVID-19 screening of employee caregivers serving seniors. The app streamlines the employee screening process and can display a 'Cleared for Work' status in under a minute, helping keep seniors safe while reopening the economy.
• MediKeepersupportingTechnology or Integration · 1 July 2020MediKeeper, a technology company with Hawaii roots, partnered with iHealthHome and the University of Hawaii on the COVID Navigator app for automated COVID-19 screening of caregivers serving seniors. MediKeeper collaborated on the joint solution combining iHealthHome's care management platform with MediKeeper's health management technology.
• National Multiple Sclerosis SocietycoreStrategic or Co-development Partner · 1 July 2019iHealthHome announced a partnership with the National Multiple Sclerosis Society to improve data collection and analytics for the Society's case management services to people living with multiple sclerosis. An implementation team of iHealthHome leadership and National MS Society case management specialists is customizing the platform for unique MS case management workflows, focusing on data storage, reporting, and analytics to enable the Society to track needs, connect to resources, and identify gaps in support for independent living.
• TIBCO (Jaspersoft)coreTechnology or Integration · 1 May 2018iHealthHome released its implementation of TIBCO Jaspersoft, enabling embedded and advanced healthcare business intelligence capabilities. Care managers and home care agencies gain immediate access to real-time dashboards and reports about service quality, health outcomes, and business performance. The partnership allows providers to collect data through clinical documentation, Caregiver2Go mobile app, remote telehealth, and interactive plan of care, and analyze how services contribute to clients' healthy, safe, and independent lifestyle at home.
• Keiro Northwest Home CaresupportingStrategic or Co-development Partner · 1 February 2018iHealthHome partnered with Keiro Northwest Home Care to release a case study on how Keiro Northwest uses iHealthHome mobile technology to offer affordable, culturally sensitive home care services to seniors. Keiro Northwest Home Care's Director described iHealthHome as 'a big part of our success,' enabling family caregiver participation, mobile scheduling, and fully paperless operations across Washington state.
• Fred Hutchinson Cancer Research CentersupportingStrategic or Co-development Partner · 1 December 2017iHealthHome partnered with investigators at Fred Hutchinson Cancer Research Center on a randomized pilot study entitled 'Integrating a Telemonitoring Device into the Outpatient Management of Adult Patients Following Intensive Chemotherapy for AML/MDS.' iHealthHome provided two telemonitoring devices and IT support. The study concluded that integrating telemonitoring into outpatient management of AML/MDS patients is feasible, well-received, and provides valuable medical information with lower costs in the intervention arm.
• VillagePlancoreStrategic or Co-development Partner · 1 May 2017VillagePlan, the nation's foremost technology-enabled network of professional geriatric care managers, announced a strategic partnership with iHealthHome in May 2017. The partnership grants VillagePlan's care managers access to iHealthHome's technology platform and provides a first-ever entry point for VillagePlan into the provider market, including top hospitals, hospital systems, and physician organizations. iHealthHome provides the technology to connect VillagePlan's expert care managers to people needing help coordinating care to stay healthy at home.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Axxess: Axxess provides cloud-based software for home health, home care, and hospice agencies, including scheduling, EVV, clinical documentation, and billing. It directly overlaps iHealthHome's Care Management + Home Care and caregiver management modules for agency customers.
• WellSky Personal Care (formerly ClearCare): WellSky Personal Care is a leading SaaS platform for personal care and home care agencies with scheduling, EVV, family portal, and care coordination. It competes head-to-head with iHealthHome's Care Management + Home Care tier for agency customers managing mobile caregivers.
• AlayaCare: AlayaCare offers a cloud-based home care software platform with scheduling, billing, EVV, clinical documentation, and family portals. It targets home care agencies similar to iHealthHome's caregiver management segment with a comparable end-to-end workflow.
• MatrixCare (ResMed): MatrixCare provides EHR and care management software for skilled nursing, assisted living, home health, and hospice, including clinical documentation, medication management, and BI. It overlaps with iHealthHome's clinical documentation, eMAR, and care coordination modules for senior care providers.
• Homecare Homebase: Homecare Homebase is a widely deployed home health and hospice EMR with point-of-care documentation, scheduling, billing, and analytics. It competes for the same home health and post-acute customers iHealthHome targets in its Care Management + Medical tier.
• CellTrak (now part of Continual): CellTrak provides mobile care delivery management for home care and home health, including EVV, scheduling, and point-of-care documentation. It directly competes with iHealthHome's Caregiver Management and EVV module for agency customers.
• Sandata Technologies: Sandata is a leading provider of EVV and home care management technology for state Medicaid agencies and providers. It overlaps with iHealthHome's EVV-compliant caregiver scheduling and home care workflow capabilities.

Broad incumbents

• PointClickCare: PointClickCare is a large cloud-based healthcare platform for the senior care continuum (SNF, assisted living, home health). It is a broader incumbent than iHealthHome with overlapping care coordination, medication management, and BI capabilities, but covers a wider range of senior care settings.

Emerging players

• Caregility: Caregility provides a virtual care/telehealth platform deployed in hospitals and post-acute settings, including remote patient monitoring. It is a partial overlap with iHealthHome's telehealth/telemonitoring vital signs module and remote care narrative.
• Cubhub (by WellSky): Cubhub is a home health and pediatric home care EMR with clinical documentation, scheduling, and billing. It overlaps with iHealthHome's clinical documentation and home care agency workflow for a related caregiver-dependent segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/147955225239990
• LinkedInlinkedin.com/company/ihealthhome
• Xx.com/iHealthHome

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds5 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iHealthHome