Motadata (Mindarray Systems Private Limited)
Motadata (Mindarray Systems Private Limited) is an Ahmedabad-based software company that builds AI-enabled unified observability (ObserveOps) and IT service management (ServiceOps) platforms for enterprise IT operations teams across BFSI, telecom, government, manufacturing, and healthcare verticals in 30+ countries.
- Company typePrivate
- Founded2010
- HeadquartersAhmedabad, India
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Motadata (Mindarray Systems Private Limited) does
Motadata, operating under Mindarray Systems Private Limited and headquartered in Ahmedabad, India, develops AI-enabled IT Operations Management software for enterprise IT and operations teams. The company was founded in 2010 and operates as a privately held, bootstrapped entity led by Founder and CEO Amit Shingala, alongside co-founder and CTO Alpesh Dhamelia. It serves more than 500 enterprise customers across 30+ countries spanning Banking, Financial Services and Insurance (Bharti Airtel, Aramco, Canara Bank, HDFC Life, LIC, Central Bank of India, Kotak Securities, Crisil), Telecom (Bharti Airtel, RADWIN), Government and Public Sector, Manufacturing (Suzuki, Jubilant Foodworks, Nuvoco, Indian Oil, NTPC), Healthcare (Emirates Health Services, Zydus Wellness), Logistics (DP World), and Education (University of Johannesburg).
The company sells two flagship platforms under the Motadata brand. ObserveOps is a unified observability platform that ingests metrics, logs, flows, traces, and topology through OpenTelemetry-native instrumentation and processes them via a proprietary high-speed telemetry engine called Motastore. It provides network observability, infrastructure monitoring, log monitoring, application performance monitoring (APM), real user monitoring (RUM), and network configuration and compliance management. ServiceOps is an ITIL-aligned IT service management platform that combines service desk, asset management, change and patch management, and Agentic AI orchestration for autonomous remediation. Across both products, Motadata exposes 200+ out-of-the-box integrations with hyperscalers (AWS, Azure, GCP, OCI), virtualization platforms (VMware, Hyper-V, Nutanix, Proxmox), container stacks (Kubernetes, OpenShift, Docker), ITSM and DevOps tooling (ServiceNow, Jira, Ansible), network infrastructure (Cisco, Fortinet, Juniper, Aruba, Extreme, CheckPoint), databases (Oracle, PostgreSQL, MySQL, MongoDB, Redis, MariaDB), and identity providers (Okta, OneLogin).
Motadata generates revenue through annual and multi-year software subscriptions priced on infrastructure scale, monitored devices, agents/users, and selected feature modules, with specialized MSP Edition pricing for managed service providers. Go-to-market combines direct enterprise field sales with a 30-day self-serve product-led free trial for both ObserveOps and ServiceOps, industry event participation, and channel partnerships including a March 2026 strategic distribution alliance with RAH Infotech for the Indian market. The company claims 95% faster incident resolution, 80% MTTR reduction, 55% cost optimization, and 99.9% uptime SLA delivery across its customer base, with Bharti Airtel reporting 45% less downtime following deployment. Headcount is reported in the 101-250 range and the company has been recognized in Gartner Market Guides for Network Automation and Orchestration (2020) and IT Operations Platforms (2026).
Motadata (Mindarray Systems Private Limited) firmographics
Firmographics- Name
- Motadata (Mindarray Systems Private Limited)
- Legal name
- Mindarray Systems Limited
- Website
- https://motadata.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Motadata (Mindarray Systems Private Limited) is an Ahmedabad-based software company that builds AI-enabled unified observability (ObserveOps) and IT service management (ServiceOps) platforms for enterprise IT operations teams across BFSI, telecom, government, manufacturing, and healthcare verticals in 30+ countries.
- Ownership category
- akta.pro rank
Motadata (Mindarray Systems Private Limited) industry classification
Industry- Product category
- IT Operations Management Software
- NAICS
- Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Hybrid Cloud Management, Monitoring & FinOps (HDABAMAD)
- akta.pro secondary industries
- Observability Data Platforms (O11y Pipelines, Telemetry Backends) (HDABAJAJ), Cloud-Native/Kubernetes Observability (HDABAJAF), Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF), Integration Monitoring, Observability & AIOps for Integration (HDAEAIAH)
Keywords
Where Motadata (Mindarray Systems Private Limited) is headquartered
LocationHeadquarters
- HQ city
- Ahmedabad
- HQ country
- India
- HQ region
- Asia
Offices1 record
Markets served
Motadata (Mindarray Systems Private Limited) business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Software Subscriptions: Annual or multi-year subscription-based licensing for ObserveOps and ServiceOps platforms, with tiered pricing based on infrastructure scale and feature modules. Subscription model enables recurring revenue with land-and-expand dynamics as enterprises grow their deployments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | ObserveOps - Unified Observability Platform |
| Subscription | Annual | ServiceOps - ITSM Platform |
| Subscription | Annual | MSP Edition |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
Motadata (Mindarray Systems Private Limited) product offering
Product offeringCore offering
Motadata develops and sells an AI-enabled unified observability and IT service management platform for hybrid and multi-cloud enterprise IT environments. Its flagship offering ObserveOps combines network observability, infrastructure monitoring, log monitoring, application performance monitoring (APM), and real user monitoring (RUM) into a single AI-driven platform; ServiceOps provides ITIL-aligned ITSM capabilities including incident, asset, change, and patch management with AI-powered automation.
Differentiator
Problem solved
Functional benefit
Brands
- ObserveOps: Unified observability platform covering metrics, logs, flows, traces, and topology for modern IT operations.
- ServiceOps
Products and services
- ObserveOps Unified observability platform for enterprise IT operations covering network observability, infrastructure monitoring, log monitoring, application performance monitoring (APM), and real user monitoring (RUM) with AI-driven anomaly detection and OpenTelemetry-native tracing. Built for enterprise IT and NOC teams managing hybrid and multi-cloud environments.
- ServiceOps ITIL-aligned IT service management (ITSM) platform for modern enterprises featuring AI-powered service desk, incident management, IT asset management, change and patch management, and Agentic AI orchestration for automated resolution. Targets enterprise service desk teams and IT operations leaders.
- Motadata MSP Edition Specialized edition of the Motadata observability platform built for Managed Service Providers, offering multi-tenant capabilities so MSPs can monitor and manage multiple client environments from a single deployment. Targeted at MSPs delivering managed IT services to downstream enterprise clients.
Quantifiable outcome
- 95% faster incident resolution through automated detection and intelligent routing
- +4 more outcomes
Companies that use Motadata (Mindarray Systems Private Limited)
Customer profileNamed customers20 records
Segments6 records
Ideal customer profiles6 records
Motadata (Mindarray Systems Private Limited) technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration48 records
AI capability9 records
Feature6 records
Motadata (Mindarray Systems Private Limited) partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- RAH InfotechstrategicRAH Infotech announced strategic collaboration with Motadata to distribute and promote unified observability and ServiceOps solutions throughout India. The partnership combines Motadata's technology platform with RAH Infotech's established partner network and channel enablement capabilities, helping Indian enterprises gain unified insight into their IT infrastructure, applications, and service operations. Both companies aim to support enterprises in moving from reactive firefighting to proactive, predictive, and business-centric operations.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
Motadata (Mindarray Systems Private Limited) competitors and assessment
Company assessmentDirect peers
- Datadog: Publicly listed unified observability platform covering infrastructure, APM, logs, network, and security. Directly comparable to Motadata's ObserveOps offering on metrics/logs/traces/RUM breadth and OpenTelemetry-native ingest.
- Dynatrace: Enterprise unified observability and AIOps platform with strong automation and AI-driven root cause analysis. Comparable to Motadata's AI-native anomaly detection and unified topology approach.
- New Relic: Unified observability platform spanning APM, infrastructure, logs, and network with consumption-based pricing. Overlaps with Motadata's full-stack observability positioning across hybrid and multi-cloud environments.
- ManageEngine: India-headquartered IT management suite covering network monitoring, infrastructure, ITSM, and observability. Closest regional head-to-head competitor for Motadata across both ObserveOps and ServiceOps use cases.
- ScienceLogic: Unified observability and AIOps platform focused on hybrid IT environments for large enterprises. Comparable to Motadata's hybrid infrastructure monitoring and topology-based correlation approach.
- LogicMonitor: SaaS-based unified infrastructure and network monitoring platform with AIOps capabilities. Directly comparable on hybrid cloud monitoring, agent-based observability, and enterprise MSP editions.
- PagerDuty: Incident response and AIOps platform for IT operations teams. Comparable to Motadata's ServiceOps incident management and AI-driven alert routing capabilities, especially for digital operations use cases.
Broad incumbents
- ServiceNow: Dominant enterprise ITSM and workflow platform that has expanded into observability through acquisitions. Competes directly with Motadata's ServiceOps and increasingly overlaps with ObserveOps use cases.
- Splunk (Cisco): Market leader in log analytics, observability, and APM, now part of Cisco. Broad incumbent with overlapping coverage of logs, infrastructure, APM, and security telemetry that competes with Motadata's unified observability platform.
Emerging players
- Catchpoint: Network and digital experience observability platform focused on internet performance monitoring. Overlaps with Motadata's network observability and RUM modules for enterprises prioritizing end-user and network visibility.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Motadata (Mindarray Systems Private Limited) social profiles
Digital presenceMotadata (Mindarray Systems Private Limited) financial estimates
Financial estimateRevenue estimate
Valuation estimate
Motadata (Mindarray Systems Private Limited) leadership team
Management profileNumber of profiles
Profiles3 records
Motadata (Mindarray Systems Private Limited) funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Motadata (Mindarray Systems Private Limited) M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Motadata (Mindarray Systems Private Limited)
What does Motadata (Mindarray Systems Private Limited) do?
Motadata develops and sells an AI-enabled unified observability and IT service management platform for hybrid and multi-cloud enterprise IT environments. Its flagship offering ObserveOps combines network observability, infrastructure monitoring, log monitoring, application performance monitoring (APM), and real user monitoring (RUM) into a single AI-driven platform; ServiceOps provides ITIL-aligned ITSM capabilities including incident, asset, change, and patch management with AI-powered automation.
Is Motadata (Mindarray Systems Private Limited) a public or private company?
Motadata (Mindarray Systems Private Limited) is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Motadata (Mindarray Systems Private Limited) founded?
Motadata (Mindarray Systems Private Limited) was founded in 2010. It employs 101 to 250 people.
Where is Motadata (Mindarray Systems Private Limited) based?
Motadata (Mindarray Systems Private Limited) is headquartered in Ahmedabad, India, in the Asia region.
How does Motadata (Mindarray Systems Private Limited) make money?
One revenue line is on record: software Subscriptions.
Who are Motadata (Mindarray Systems Private Limited)'s main competitors?
Direct peers on record are Datadog, Dynatrace, New Relic, ManageEngine, ScienceLogic, LogicMonitor and PagerDuty. Broad incumbents are ServiceNow and Splunk (Cisco). Catchpoint is listed as an emerging player.
Does Motadata (Mindarray Systems Private Limited) have an API?
No public API is recorded for Motadata (Mindarray Systems Private Limited).
What industry is Motadata (Mindarray Systems Private Limited) in?
Motadata (Mindarray Systems Private Limited)'s product category is IT Operations Management Software. Its primary akta.pro industry code is HDABAMAD, Hybrid Cloud Management, Monitoring & FinOps, with a secondary code of HDABAJAJ, Observability Data Platforms (O11y Pipelines, Telemetry Backends). Its NAICS code is 5415 and its SIC code is 7372.