Johnson Memorial Health

What Johnson Memorial Health does

Johnson Memorial Health is a private, non-profit community hospital system headquartered in Franklin, Indiana, founded in 1947 as Johnson County's only full-service hospital. The organization operates a multi-site care network spanning its main 1125 West Jefferson Street campus, primary care centers in Whiteland, Greenwood (Stones Crossing Health Pavilion), and a new 10,000-square-foot primary care center under construction in Bargersville (completion 2026). The system delivers a comprehensive care continuum including primary care (Family Medicine, Internal Medicine, Pediatrics, Women's Health, Immediate Care/Occupational Health), specialty services (Cancer, Cardiovascular, Diabetes, Orthopedics, Gastroenterology, Pulmonary, Sleep, Pain, Wound and Vascular, Behavioral Health, Home Care, Surgery), maternity care, a 17,400-square-foot Emergency Department opened in 2020, diagnostic services (laboratory and medical imaging), and outpatient rehabilitation. Since 2022, JMH has been a member of the Mayo Clinic Care Network, granting local providers and patients collaborative access to Mayo Clinic specialists and clinical resources without additional patient cost.

The technology stack is conventional for a community health system: patient management systems, medical imaging, laboratory information systems, a unified patient portal, online scheduling for Family Medicine, Pediatrics, and Internal Medicine, and mobile pre-registration via text. A dedicated women's health sub-brand, Care 4 HER, coordinates gynecology, pelvic health, and incontinence services. The system holds ACHC accreditation, ACHC Stroke Ready Certification, a 2025 CMS 5-Star Quality Rating (top 10.1% nationally; one of only 12 Indiana hospitals), three consecutive Leapfrog 'A' Hospital Safety Grades, and PRC Excellence in Healthcare awards for maternity and emergency services.

The business model is fee-for-service healthcare delivery billed through insurance, Medicare, Medicaid, and self-pay arrangements, supplemented by a 501(c)(3) charitable foundation (Johnson Memorial Hospital Foundation) that funds programs, equipment, and scholarships. Go-to-market is sales-led in the sense of direct patient care and employer outreach (occupational health), with self-serve digital channels (online scheduling, patient portal, pre-registration) supporting patient acquisition. The customer base is the general population of Johnson County and surrounding areas across multiple horizontal segments (general, emergency/acute, maternity, specialty). Leadership comprises Dr. David Dunkle (President and CEO, a family physician) and Major General R. Martin Umbarger (Chairperson of the Board of Trustees since 2020). Governance is by an independent Board of Trustees; there is no parent company or external equity ownership.

Name

Johnson Memorial Health

Legal name

Johnson Memorial Health

Website

https://johnsonmemorial.org

Company type

Private

Founded year

1947

Operating status

Operating

Headcount range

251–500 employees

Short description

Johnson Memorial Health is a non-profit community hospital system in Franklin, Indiana, founded in 1947, operating as Johnson County's only full-service hospital with multi-site primary and specialty care, a 2025 CMS 5-Star Rating, and Mayo Clinic Care Network affiliation since 2022.

Ownership category

akta.pro rank

Headquarters

HQ city

Franklin

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: Fee-for-service healthcare delivery including primary care, specialty care, emergency services, diagnostic services, and maternity care. Revenue generated from patient services billed through insurance and government healthcare programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Johnson Memorial Health operates a non-profit community hospital and integrated care network providing primary care, specialty care, emergency, maternity, diagnostic, and wellness services across Johnson County, Indiana. Care is delivered through a main hospital campus, multiple primary care centers, and digital tools (patient portal, online scheduling, mobile pre-registration), supplemented by Mayo Clinic Care Network membership for additional clinical expertise.

Product overview

Johnson Memorial Health is a healthcare delivery network offering comprehensive medical services through a platform of interconnected care facilities. The core offering consists of Primary Care Services (Family and Internal Medicine, Pediatrics, Women's Health, Immediate Care), Specialty Care Services (Cancer, Cardiovascular, Emergency, Orthopedic, Surgical, and other specialized treatments), Diagnostic Services (Laboratory and Medical Imaging), and Wellness Programs. The network operates multiple locations including the main campus in Franklin, Indiana, with extended facilities in Whiteland, Greenwood, and Center Grove. As a member of the Mayo Clinic Care Network, JMH provides patients access to world-renowned medical expertise. Digital services include patient portal access, online scheduling, and pre-registration capabilities. The affiliated Johnson Memorial Hospital Foundation supports the network through fundraising, scholarships, and community health initiatives.

Differentiator

Problem solved

Functional benefit

Brands

• Care 4 HER: A women's health program coordinating healthcare resources for women including gynecology, pelvic health, and incontinence care services.

Products and services

• Primary Care Services Comprehensive primary healthcare services including Family and Internal Medicine, Immediate Care/Occupational Health, Pediatrics, and Women's Health, offered to local residents across multiple Johnson County care centers.
• Specialty Care Services Extensive specialty medical services including Behavioral Health, Breast Care, Cancer Care, Cardiovascular Care, Diabetes Care, Emergency Care, Gastroenterology, Home Care, Orthopedics, Pain Services, Pulmonary Medicine, Sleep Care, Stroke Care, Surgery, and Wound and Vascular Center.
• Diagnostic Services Laboratory Services and Medical Imaging for comprehensive diagnostic testing and analysis, available to patients across the JMH care network.
• Emergency Care

Quantifiable outcome

• 5-Star Rating from CMS places JMH among top 10.1% of hospitals nationwide and among only 12 Indiana hospitals to achieve this rating in 2025
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core, major and minor.

• Mayo Clinic Care NetworkcoreStrategic or Co-development Partner · 1 January 2022Johnson Memorial Health became a member of the Mayo Clinic Care Network in 2022. This membership provides patients with local access to Mayo Clinic knowledge, resources, and expertise at no additional cost. As a member, JMH providers can collaborate with Mayo Clinic specialists on patient care and access the latest medical research and best practices.
• Boone County Emergency MedicinecoreStrategic or Co-development PartnerPartnership with Boone County Emergency Medicine, an award-winning physician-owned Indiana group that provides emergency medicine physicians at Johnson Memorial Health. The group has earned the 'Guardian of Excellence Award' for outstanding care, reduced patient wait times, and high patient satisfaction scores.
• Alderson Commercial GroupmajorImplementation/ SI/ Consulting PartnerLeasing partner and builder for the Bargersville Primary Care Center construction project. This is the second building project partnership with Alderson Commercial Group, the other being the Stones Crossing Health Pavilion in Greenwood.
• Cripe (Architectural Firm)majorImplementation/ SI/ Consulting PartnerIndianapolis-based architectural firm serving as the architect for the Bargersville Primary Care Center project.
• St. Thomas ClinicminorStrategic or Co-development PartnerJohnson Memorial Hospital Foundation provides financial support for the St. Thomas Clinic in Franklin, Indiana, which serves community members who cannot afford medical and dental care or prescription medicines, or who need assistance enrolling in HIP 2.0 and Marketplace insurance.
• Indiana Members Credit UnionminorStrategic or Co-development PartnerPartnership with Indiana Members Credit Union to establish the Employee Emergency Fund, a grant program to help JMH staff members with emergency expenses including unexpected car troubles, medical bills, utility assistance, and recovery from natural disasters.
• Accreditation Commission for Health Care (ACHC)coreStrategic or Co-development PartnerACHC is a nonprofit organization that has stood as a symbol of quality and excellence since 1986. ACHC is ISO 9001:2015 certified and has CMS deeming authority for Home Health, Hospice and DMEPOS. ACHC provides certification services to Johnson Memorial Health including Stroke Ready Certification.
• Childbirth AcademyminorStrategic or Co-development PartnerOnline childbirth education program partnered with Johnson Memorial Health's Maternity Care Center. Provides evidence-based instructor-led classes covering labor and birth, breastfeeding, postpartum care, baby care, and baby safety.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Witham Health Services: Independent non-profit community health system based in Lebanon, Indiana (Boone County). Operates a comparable community-hospital-plus-satellite-clinics footprint with primary care, specialty care, and ED services facing the same Indianapolis-system competition as JMH.
• Major Health Partners: Non-profit community hospital and health network in Shelbyville, Indiana (Shelby County) — directly adjacent to Johnson County. Offers an analogous mix of inpatient, primary, specialty, and emergency services and serves a similar suburban Indianapolis demographic.
• Hancock Regional Hospital: Independent non-profit community hospital in Greenfield, Indiana serving a suburban Indianapolis county. Closely mirrors JMH's structure: a single main hospital with regional primary care satellites, broad outpatient/ED/maternity offering, and reliance on community fundraising. Direct operational and structural analog.
• Hendricks Regional Health: Independent non-profit community health system based in Danville, Indiana — a contiguous suburban Indianapolis county with a similar role as JMH's sole full-service community hospital provider. Operates a comparable mix of primary care, specialty, ED, and maternity services, and faces the same Indianapolis-system competitive dynamics, making it the closest like-for-like operating peer.
• Riverview Health: Non-profit community hospital system in Noblesville, Indiana (Hamilton County). Similar scale and service mix as JMH — single community hospital plus outpatient satellites — and competes for the same Indianapolis suburban patient base.

Emerging players

• Boulder Community Health: Independent non-profit community health system outside a major metro (Boulder, Colorado). Same structural model as JMH — independent community hospital + satellites + Foundation + regional quality focus — and a useful analog for community-hospital operating benchmarks even though geographically distant.

Broad incumbents

• Community Health Network: Central Indiana multi-hospital system with deep primary care and ambulatory presence. Competes with JMH for outpatient visits, primary care patients, and downstream specialty referrals from Johnson County.
• Indiana University Health: Indiana's largest academic health system. Provides overlapping tertiary and specialty services in Indianapolis and across central Indiana — a key competitor and potential referral partner for JMH's complex cases, and the dominant incumbent in JMH's broader market.
• Ascension St. Vincent: Large multi-hospital Catholic health system serving central Indiana including Indianapolis. Directly competes with JMH for specialty and inpatient referrals from Johnson County residents and is actively expanding suburban outpatient capacity.
• Franciscan Health: Multi-state Catholic health system with significant central Indiana footprint including Indianapolis. Offers overlapping primary, specialty, and ED services and is expanding ambulatory sites in suburban Indianapolis counties adjacent to JMH.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/media/set/?set=a.1363297654646066&type=3
• Xx.com/myjmhealth

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Johnson Memorial Health