Emapta

What Emapta does

Emapta is a Philippines-founded, privately held offshore dedicated staffing and workforce advisory firm that connects global clients with full-time, dedicated (non-shared) offshore talent. Founded in 2010 by Tim Vorbach and headquartered in Manila, the company has scaled to approximately 12,000 team members deployed across 1,200+ clients in 30+ countries, operating from 16 Philippines offices and a growing network of talent hubs in Colombia, Macedonia, Malaysia, Sri Lanka, Vietnam, India, and the Dominican Republic.

The core technology stack centers on the proprietary Emapta Talent Marketplace (ETM), a recruitment platform that uses AI-assisted candidate matching, intelligent search, and rapid shortlisting to compress hiring cycles. ETM is paired with Emapta Academy for continuous upskilling (including AI enablement training) and the Trust Center for compliance documentation. The product portfolio spans four service modules: Dedicated Staffing (core recurring offering), Workforce Migration (transitioning incumbent outsourced teams), Workforce Transformation Advisory (consulting on AI-enabled operating models), and Enterprise Solutions for large-scale engagements.

Emapta's business model is anchored on monthly recurring dedicated staffing fees under a transparent salary-plus-service-fee pricing structure with no markups, supplemented by Workforce Advisory professional services revenue. The company goes to market through dedicated enterprise field sales, inside sales for mid-market, an event-driven motion, and a formalized Partner program, targeting verticals including Finance & Accounting, IT & Tech, Healthcare, Retail, Real Estate, Telecommunications, Private Equity, Mortgage, Energy, Legal, and Logistics. Compliance certifications (ISO 27001, ISO 27701, SOC 2 Type 1, PCI DSS, HIPAA, GDPR, APP) and B Corp status underpin enterprise and regulated-industry buyer confidence.

Name

Emapta

Legal name

EMAPTA PHILIPPINES, INC

Website

https://emapta.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Emapta is a Philippines-headquartered dedicated offshore staffing and workforce advisory firm that provides AI-ready, full-time offshore teams to mid-market and enterprise clients across 30+ countries, serving industries including finance, IT, healthcare, and real estate.

Ownership category

akta.pro rank

Product category

Offshore Dedicated Staffing Services

NAICS

Professional Employer Organizations (561330)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Offshore Development Center (ODC) / Dedicated Team Services (BPAEAMAL)

Keywords

• Offshore dedicated staffing
• Workforce transformation advisory
• Employer of record services
• Outsourced team augmentation
• Business process outsourcing

Headquarters

HQ city

Manila

HQ country

Philippines

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Dedicated Staffing Services: Revenue generated from providing dedicated offshore teams to clients. Clients hire full-time talent through Emapta's platform with transparent pricing and no salary markups. Pricing is based on the talent's actual salary plus service fee.
2. Workforce Advisory Services: Consulting and advisory services for workforce transformation, helping clients optimize their offshore operations and talent strategies.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Emapta provides dedicated offshore staffing, recruiting and managing full-time, AI-ready global teams that operate as extensions of clients' in-house functions across finance & accounting, IT, healthcare, customer support, engineering, and other back-office roles. Its offerings are delivered via the proprietary Emapta Talent Marketplace (ETM) platform and complemented by workforce migration, workforce transformation advisory, and Employer of Record (EOR) services for clients seeking long-term global workforce scale.

Product overview

Emapta is an AI-ready offshore dedicated staffing and workforce advisory services company offering a unified platform of staffing solutions. The core offering centers on the Emapta Talent Marketplace (ETM), a proprietary recruitment platform that provides access to pre-vetted, AI-enabled global talent. This platform is supported by dedicated staffing services, workforce migration solutions, and workforce transformation advisory services. Additional supporting platforms include Emapta Academy for talent development and training, and the Trust Center for compliance and security documentation. The portfolio enables businesses to build dedicated offshore teams with transparency, flexibility, and up to 70% cost savings.

Differentiator

Problem solved

Functional benefit

Products and services

• Dedicated Staffing Provides fully integrated, high-performing offshore talent tailored to a client's business needs, operating as a seamless extension of the client's in-house team. Supports flexible, scalable solutions with no minimum hires, no salary markups, and no long-term contracts, delivered through Emapta's AI-ready global talent pool.
• Workforce Migration Transitions an organization's existing or outsourced teams to Emapta to deliver greater transparency, flexibility, and scalability while ensuring seamless continuity and long-term performance for the client.
• Workforce Transformation Advisory Strategic roadmap and operating model design solutions that help clients build future-ready, AI-enabled global workforces designed for stronger governance, resilience, and sustainable growth. Emapta advisors partner with clients on workforce strategy and operating model design.
• Enterprise Solutions Tailored outsourcing solutions and support for strategic, long-term global workforce transformation engagements, providing enterprise-grade dedicated teams for large organizations.
• Employer of Record (EOR) Services State-of-the-art Employer of Record (EOR) services offered as part of Emapta's outsourcing portfolio, enabling clients to engage global talent compliantly without setting up their own local entities.
• Emapta Talent Marketplace (ETM) Proprietary recruitment platform connecting clients to the top 1% of pre-vetted, AI-ready global talent. Enables intelligent search, rapid shortlisting, and faster hiring cycles with end-to-end hiring management in a single platform.

Quantifiable outcome

• Up to 70% cost savings compared to in-house hiring
• +3 more outcomes

Named customers5 records

Segments10 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature3 records

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• SupportNinja: SupportNinja provides dedicated offshore customer support, content moderation, and back-office teams from the Philippines, Nicaragua, and beyond — closely matching Emapta's transparent, dedicated offshore staffing model and mid-market to enterprise target customers.
• Helpware: Helpware is a privately held outsourcing provider with delivery hubs in the Philippines, Eastern Europe, and Latin America, offering dedicated teams across customer support, content moderation, and back-office — directly overlapping with Emapta's service portfolio and nearshore strategy.
• Startek: Startek is a global CX and digital BPO provider with significant Philippines operations and a similar enterprise customer base (financial services, telecom, retail). Its dedicated-team, omnichannel support model directly mirrors Emapta's core offering.
• TaskUs: TaskUs is a publicly traded digital outsourcing specialist providing dedicated offshore teams for content moderation, customer support, and trust & safety. It overlaps with Emapta's dedicated offshore team model and target verticals including tech and financial services.
• IBEX Limited: IBEX is a publicly traded CX outsourcing provider with large offshore delivery operations in the Philippines, Jamaica, and other geographies, competing head-on with Emapta in offshore customer support and dedicated team services.
• TTEC Holdings: TTEC is a global CX and BPO operator with significant offshore delivery in the Philippines and other emerging markets, serving enterprise clients in financial services, healthcare, and tech — directly comparable to Emapta's vertical mix and dedicated team delivery.

Emerging players

• Remote: Remote is a global HR and EOR platform that, like Emapta's EOR offering, lets companies onboard and manage international employees with built-in compliance. It represents an emerging software-first threat to the more labor-arbritrage-heavy EOR side of Emapta's business.
• Deel: Deel is a fast-growing global employment and EOR platform that competes with Emapta's Employer of Record service line. While Deel is software-led rather than staffing-led, both companies pursue the same outcome — enabling clients to hire and operate talent globally with built-in compliance.

Broad incumbents

• Concentrix: Concentrix is a Fortune 500 CX and BPO incumbent delivering offshore dedicated teams, technology support, and industry-specific services — directly comparable to Emapta's mid-market and enterprise customer service and back-office offerings but with substantially larger scale.
• Teleperformance: Teleperformance is the largest global BPO and customer experience outsourcing provider, offering offshore and nearshore dedicated teams across similar verticals (finance, healthcare, telecom, tech) that Emapta serves, though at materially larger scale and broader geographic footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/emaptaglobal
• Facebookfacebook.com/emaptaphilippines
• LinkedInlinkedin.com/company/emaptaglobal

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emapta