What Petri Plumbing & Heating does

Petri Plumbing, Heating, Cooling & Drain Cleaning is a fourth-generation, family-owned home services company founded in 1906 in Brooklyn, New York, and currently led by owner Michael Petri. The business provides residential plumbing, heating, cooling, HVAC, and drain/sewer services to homeowners across four of New York City's five boroughs — Brooklyn, Queens, Manhattan, and Staten Island — operating from a headquarters at 355 Butler St and a second location at 901 Bay Ridge Ave (Park Slope, opened April 2025). Its service catalog spans emergency plumbing, leak detection, water heater replacement, gas-line work, boiler and furnace service (including factory-certified work on Burnham, Weil-McLain, Viessmann, Baxi, Navien, Bosch, and Noritz equipment), central air and ductless mini-split AC, heat pumps, indoor air quality, hydro-jetting, sewer line repair, and bathroom remodeling. The company emphasizes 24/7 emergency response, same-day service availability, transparent upfront pricing, and a 100% satisfaction guarantee, with customer acquisition driven primarily through local SEO, Google Business Profile presence (4.7 stars across 1,075+ reviews), an educational content blog, and earned media placements.

Revenue is generated primarily via professional-services fees on one-time and emergency jobs (plumbing, HVAC, drain/sewer), supplemented by a recurring component through the Petri Total Care Club annual maintenance membership. Pricing is quote-based and not publicly disclosed; financing options are offered, and promotional pricing (e.g., up to $10,000 off qualifying high-efficiency HVAC systems) is used to drive larger-ticket replacement sales. Customers access the company via a 24/7 phone line, online booking, and the two physical Brooklyn offices, with technicians dispatched regionally to the four boroughs. Distribution is wholly direct-to-consumer; the company discloses no API, no software product surface, no parent company, and no external institutional ownership, and operates as a New York corporation with continuous family ownership across four generations.

Strategic positioning is anchored on intangibles (120+ year brand and four-generation family stewardship), credentialed expertise in legacy NYC building systems, regulatory tailwinds tied to NYC decarbonization and gas-inspection mandates, and the Green Plumbers certification (one of NYC's first), which is leveraged through the NYGreen Energy Efficient Instant Rebate Program. Growth moves in the most recent period have been incremental: the April 2025 Park Slope office opening, the productization of Total Care Club membership, and continued expansion of OEM certifications and rebate-program participation, with no acquisitions, fundraising, or leadership transitions disclosed.

Name

Petri Plumbing & Heating

Legal name

Petri Plumbing, Heating, Cooling & Drain Cleaning

Website

https://petriplumbing.com

Company type

Private

Founded year

1906

Operating status

Operating

Headcount range

1–10 employees

Short description

Petri Plumbing & Heating is a fourth-generation, family-owned residential home services company founded in 1906 in Brooklyn, NY, providing plumbing, HVAC, and drain/sewer services with 24/7 emergency response across Brooklyn, Queens, Manhattan, and Staten Island.

Ownership category

akta.pro rank

Product category

Residential HVAC and Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Hydronic/Baseboard Radiant Heating Service (HSAOACAE)

akta.pro secondary industry

Expansion Tank, Circulator Pump & Zone Valve Service (HSAOACAG)

Keywords

• Residential plumbing services
• Home HVAC services
• Drain and sewer cleaning
• Heating system repair
• Air conditioning services

Headquarters

HQ city

Brooklyn

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Plumbing Services: One-time and emergency service revenue from plumbing repairs, installations, and maintenance including water heaters, leak detection, gas lines, and bathroom remodeling.
2. HVAC Services: Revenue from heating (boilers, furnaces, heat pumps) and cooling (central AC, ductless mini-splits) installation, repair, and maintenance services.
3. Drain & Sewer Services: Revenue from drain cleaning, sewer cleaning, hydro jetting, sewer line repair/replacement, and sewer inspections.
4. Petri Total Care Club Membership: Annual maintenance membership program providing homeowners with regular system monitoring, inspections, and discounted services to prevent emergencies.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Petri Plumbing & Heating is a family-owned home services company providing residential plumbing, heating, cooling, and drain/sewer repair, installation, and maintenance services across Brooklyn, Queens, Manhattan, and Staten Island. Core offerings include plumbing repairs (water heaters, leak detection, gas lines), HVAC services (boilers, furnaces, heat pumps, central AC, ductless mini-splits), and drain/sewer services (hydro jetting, sewer line repair), supported by a 24/7 emergency response and the Petri Total Care Club preventative maintenance membership.

Product overview

Petri Plumbing, Heating, Cooling & Drain Cleaning is a family-owned home services company offering a comprehensive portfolio of plumbing, heating, cooling, and drain/sewer services across Brooklyn, Queens, and Manhattan. The core offerings center on Plumbing Services and HVAC Services (including Heating, Air Conditioning, and Indoor Air Quality), supported by specialized sub-products such as Boilers, Furnaces, Ductless AC/Mini-Splits, Heat Pumps, Water Heaters, and Leak Detection. Additional value-added services include Green Plumbing (eco-friendly solutions), Emergency Plumbing (24/7 availability), Frozen Pipes & Winter Plumbing, Bathroom Remodeling, and the Petri Total Care Club membership program. The company serves residential customers from two Brooklyn locations and positions itself as one of NYC's first GreenPlumbers, emphasizing sustainability and energy efficiency alongside traditional service delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Plumbing Services Full-service residential plumbing including repairs, installations, and maintenance for properties across Brooklyn, Queens, Manhattan, and Staten Island.
• Heating Services Heating system repair, installation, replacement, and maintenance including furnaces, boilers, and heat pumps for residential customers.
• Air Conditioning Services AC repair, installation, maintenance, and replacement services including central air and ductless mini-split systems.
• Drains & Sewers Drain cleaning, sewer cleaning, hydro jetting, sewer line repair and replacement, and sewer inspections for residential customers.
• Emergency Plumbing 24/7 emergency plumbing services available around the clock for urgent repairs and breakdowns.
• Green Plumbing Environmentally conscious plumbing services; Petri is one of NYC's first GreenPlumbers offering eco-friendly solutions including water conservation practices.
• Boilers Boiler repair, installation, replacement, and maintenance services; works with brands including Burnham, Weil-McLain, Viessmann, Baxi, and Navien.
• Furnaces Furnace repair, installation, replacement, and maintenance services for gas, oil, and electric systems.
• Ductless AC / Mini-Split Ductless mini-split AC systems for homes without existing ductwork, additions, apartments, and hard-to-cool areas.
• Heat Pumps Heat pump installation, repair, maintenance, and replacement providing both heating and cooling in one efficient system.
• Indoor Air Quality (IAQ) Indoor air quality testing, air filtration and purification, humidifiers, and whole-home IAQ solutions.
• Energy-Saving Thermostats Smart and programmable thermostat installation for improved energy efficiency and climate control.
• Water Heater Services Water heater repair, installation, and replacement services including tankless boilers.
• Leak Detection & Repair Professional leak detection and repair services to identify and fix water leaks and prevent water damage.
• Gas Lines Gas line installation, repair, and maintenance services for safe gas plumbing.
• Hydro Jetting High-pressure water jetting service to clear stubborn drain and sewer blockages.
• Frozen Pipes & Winter Plumbing Winter plumbing services including frozen pipe prevention and repair to protect homes during cold weather.
• Bathroom Remodeling Plumbing-related bathroom remodeling services for renovations and upgrades.
• Petri Total Care Club Annual maintenance membership program providing homeowners with regular system monitoring, inspections, and discounted services to prevent emergencies.
• Sewer Inspections Professional sewer line inspection services to identify problems and assess condition.

Named customers2 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and minor.

• Green Plumbers USAcoreStrategic or Co-development PartnerOne of New York City's first certified Green Plumbers, representing an environmentally conscious approach to plumbing services. This certification demonstrates commitment to sustainable practices and positions the company as a leader in eco-friendly home services in the NYC metropolitan area.
• NYGreen Energy Efficient Instant Rebate ProgramminorOthersAs a certified green contractor, Petri helps homeowners access energy efficiency rebates and incentives through the NYGreen program for qualifying high-efficiency upgrades.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Roto-Rooter: National plumbing and drain cleaning service franchise that directly overlaps with Petri's plumbing, drain, sewer, and water heater service lines for residential customers.
• Mr. Rooter Plumbing: National plumbing franchise offering residential plumbing, drain cleaning, and HVAC services, directly comparable in service mix and franchise-driven local operations model.
• Benjamin Franklin Plumbing: National residential plumbing franchise covering repairs, installations, and emergency services, with a similar transparent-pricing and on-time guarantee positioning to Petri.
• Len The Plumber: Regional residential plumbing, heating, and drain service company operating across the Mid-Atlantic including the NYC metro, offering a directly overlapping service menu and customer base.
• Horizon Services: Regional plumbing, heating, and HVAC service company serving the Mid-Atlantic with a membership maintenance program, closely comparable to Petri's Total Care Club and full-service HVAC model.

Broad incumbents

• HomeServe: National home repair services and warranty provider covering plumbing, heating, and electrical, addressing overlapping customer needs through a broader service-and-warranty platform.
• Carrier: Global HVAC manufacturer and service provider whose residential heating and cooling service business overlaps with Petri's HVAC, heat pump, and indoor air quality offerings, though at much greater scale.
• Trane: Major HVAC manufacturer with an installed base of residential heating and cooling systems serviced through a national dealer network, comparable on the HVAC side of Petri's offering.

Others

• Angi: Lead generation and home services marketplace that competes for customer attention in the same local services category; relevant as a channel and competitive dynamic rather than a direct service provider.
• ServiceWhale: Home services lead-generation platform competing for plumbing and HVAC customer leads, relevant as a competitive channel and pricing pressure point for NYC-area contractors like Petri.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/PetriPlumbing
• Facebookfacebook.com/PetriPlumbing

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Petri Plumbing & Heating