Boston Software Systems

What Boston Software Systems does

Boston Software Systems is a privately held developer of workflow automation software for healthcare, founded in 1985 and operating with a small team (11-50 employees) out of Boston. The company's flagship offering, branded under LGI Healthcare Solutions as the LGI Automation Agent, is an RPA-based digital workforce platform that automates hospital operations tasks — revenue cycle management, materials management, data migration, and labs management — by replicating human keystrokes, clicks, and validations across enterprise systems. Underlying technical components include a drag-and-drop visual workflow builder, a pre-built healthcare-specific bot library, full audit trail and role-based access controls for regulatory compliance, and flexible cloud or on-premises deployment options. The platform integrates directly with more than ten major EHR and ancillary systems, including Epic, Oracle Health, Meditech, athenahealth, GE HealthCare, AllScripts, CPSI, Siemens, eClinicalWorks, McKesson, and Raintree Systems, without requiring vendor APIs for real-time data synchronization.

The company monetizes through subscription or license-based enterprise contracts sold to hospitals, health systems, and integrated healthcare networks across Canada, the United States, Australia, the United Kingdom, and France. Sales are conducted via direct enterprise engagement with a demo- and proof-of-concept-led motion, supported by content marketing, customer webinars, and case studies that emphasize measurable operational outcomes (e.g., 180 hours/month saved on failed-claim rework, 25x faster claims processing, up to 100% data accuracy in automated tasks, and 95% of projects going live in under 30 days). Reference customers include CoreWell Health, Providence, LifeBridge, CVS pharmacy, MANA Health, and Virginia Women's Center. In 2025 the company consolidated its automation portfolio under the LGI Automation Agent brand, expanded its integration ecosystem, and appointed Kasra Moozar as Chief Commercial Officer — signals of a formal commercial scaling phase built on a 35-plus-year healthcare domain heritage.

Name

Boston Software Systems

Legal name

LGI Solutions

Website

https://bostonsoftwaresystems.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

Boston Software Systems develops healthcare workflow automation software, providing an RPA-based digital workforce platform (the LGI Automation Agent) that automates revenue cycle, data migration, materials management, and lab workflows for hospitals and health systems across North America, Europe, and Australia.

Ownership category

akta.pro rank

Product category

Healthcare Workflow Automation Software

NAICS

Software Publishers (513210), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Medical Billing & Coding Automation (HLACACAA)

akta.pro secondary industries

Robotic Process Automation (RPA) & Hyperautomation Platforms (HDAEAKAF), Robotic Process Automation (RPA) & Digital Robotics (HDAAAIAI), Robotic Process Automation (RPA) Platforms (HDAEAHAB)

Keywords

• Healthcare workflow automation
• Robotic process automation
• EHR integration software
• Hospital process automation
• Healthcare RPA bots

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Automation Software Licensing/Subscription: The company generates revenue through licensing its LGI Automation Agent platform to healthcare facilities. The software is deployed as a digital workforce solution that automates healthcare operations tasks including revenue cycle management, materials management, data migration, and lab workflows. The model appears to be subscription or license-based with enterprise contracts, given the focus on hospitals and health systems and the enterprise sales motion observed.

Distribution channels1 record

Marketing channels5 records

Core offering

Boston Software Systems develops workflow automation software for healthcare organizations. Its flagship offering, the LGI Automation Agent, is a robotic process automation (RPA) platform featuring a library of pre-built healthcare bots, a drag-and-drop workflow builder, and EHR integration that works without requiring vendor APIs. The platform is used by major US and Canadian hospitals and health systems to automate repetitive clinical and administrative workflows.

Product overview

LGI Healthcare Solutions offers a single unified product—the LGI Automation Agent—a digital workforce platform designed specifically for healthcare operations. The platform features a drag-and-drop workflow builder and a pre-built healthcare bot library, supporting cloud or on-premises deployment. It specializes in automating revenue cycle management, data migration, materials management, and labs management workflows.

Differentiator

Problem solved

Functional benefit

Brands

• LGI Automation Agent: Digital workforce platform built specifically for hospitals and health systems that automates tasks including logging in, clicking, typing, and validating data with features including drag-and-drop workflow builder, pre-built healthcare bot library, audit trail and role-based controls, and cloud or on-premises deployment options

Products and services

• LGI Automation Agent

Quantifiable outcome

• 180 hours/month staff hours saved on failed-claim rework
• +6 more outcomes

Named customers6 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability3 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• OptumcoreTechnology or IntegrationMajor healthcare technology and services partner (part of UnitedHealth Group) providing integration with LGI's automation platform for expanded healthcare analytics and operations capabilities.
• EpiccoreTechnology or IntegrationEpic is listed as a leading healthcare system that LGI Automation Agent connects seamlessly with, enabling automation across Epic EHR deployments.
• Oracle HealthcoreTechnology or IntegrationOracle Health (formerly Cerner) is listed as a leading healthcare system integrated with LGI Automation Agent for EHR automation capabilities.
• MeditechcoreTechnology or IntegrationMeditech is listed as a leading healthcare system integrated with LGI Automation Agent for automation across Meditech EHR implementations.
• athenahealthcoreTechnology or Integrationathenahealth is listed as a leading healthcare system with seamless integration to LGI Automation Agent for cloud-based EHR automation.

Scale indicators9 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• UiPath: Leading enterprise RPA platform offering attended/unattended automation across industries including healthcare. Directly competes with LGI Automation Agent for hospital workflow automation deals, though UiPath is horizontal and lacks LGI's pre-built healthcare bot library.
• Automation Anywhere: Enterprise RPA and AI-driven automation platform with healthcare-specific offerings. Competes head-to-head with LGI in hospital revenue cycle and back-office automation, with broader scale but less healthcare-native content.
• Olive AI: Healthcare-focused AI and automation company building a digital workforce for hospitals (claims, prior auth, etc.). Closest direct comparable to LGI Automation Agent by vertical, technology approach, and target buyer.

Emerging players

• AKASA: AI-driven healthcare revenue cycle automation platform targeting hospitals and health systems. Comparable to LGI in RCM focus but uses generative/agentic AI rather than classical RPA, representing both a peer and a potential disruptor.
• Infinx Healthcare: Healthcare RCM and prior authorization automation vendor for hospitals, imaging centers, and physician groups. Overlaps with LGI on revenue cycle automation use cases and similar hospital buyer profiles.
• Notable: Healthcare automation platform focused on patient intake, registration, and administrative workflows using AI-driven bots. Comparable target buyer (health systems) and adjacent administrative automation scope.

Broad incumbents

• Waystar: Established healthcare revenue cycle management and claims automation software platform serving hospitals and physician groups. Competes with LGI on the RCM workflow layer with broader functional scope (eligibility, remittance, analytics).
• Experian Health: Large healthcare division of Experian offering eligibility verification, claims management, and identity automation for hospitals. Overlaps with LGI on revenue cycle automation, with broader portfolio and deeper payer data assets.
• Microsoft Power Automate: General-purpose workflow and RPA platform tightly integrated with Microsoft 365, Azure, and increasingly EHR ecosystems. Competes with LGI at the platform/automation layer for hospital IT teams standardized on Microsoft.

Regional players

• Availity: Healthcare information network and RCM automation vendor primarily serving U.S. providers and payers. Comparable on revenue cycle automation use cases but operates a network model rather than an RPA platform like LGI.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/boston-software-systems

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Boston Software Systems