What OverIT does

OverIT is an Italian cloud-based software company, founded in 1999 and headquartered in Fiume Veneto, that builds and sells the OverIT NextGen Platform, a verticalized Field Service Management (FSM) SaaS solution for utility-sector enterprises. The platform supports scheduling, dispatch, and mobile workforce management for field technicians, engineers, and back-office teams, and is positioned to replace legacy FSM suites such as ClickSoftware in complex multi-utility environments. The OverIT NextGen Platform is the company's sole flagship product line, with no documented adjacent AI/analytics or asset-management product families in the input data, and is delivered via a subscription-based SaaS revenue model.

The company operates a hybrid go-to-market combining direct enterprise field sales — historically led personally by CEO Paolo Bergamo for large multi-utility clients across Europe and Latin America — with channel-led distribution in North America through its January 2026 strategic partnership with Arcos LLC for the United States and Canada. Customer concentration is centered on multi-utility enterprises (electricity, gas, water, waste management); the most visible anchor customer is Grupo EPM (Empresas Públicas de Medellín), for which OverIT is replacing legacy ClickSoftware in a 3,050-user deployment across Colombia, Chile, Mexico, and Central America.

OverIT is privately held and backed by private-equity sponsors Bain Capital and Renaissance Partners, with reported 2024 revenue of €54.5 million (~$59M USD). Management is targeting revenue of over €100 million within three years, with roughly half expected to come from US markets, and has signaled potential interest in a future stock-market listing once growth stabilizes. Headcount is reported in the 501-1000 range, consistent with an enterprise SaaS vendor of this revenue scale.

Name

OverIT

Legal name

OverIT

Website

https://overit.ai

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

501–1,000 employees

Short description

OverIT is an Italian SaaS company that provides the OverIT NextGen Platform, a verticalized Field Service Management solution for utility enterprises managing field technicians, scheduling, and dispatch across multi-country operations.

Ownership category

akta.pro rank

Product category

Enterprise Field Service Management Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Field Service Management (FSM) & Dispatch Platforms (HDAEALAM)

Keywords

• Field service management
• Workforce scheduling software
• Mobile workforce management
• Utility field operations
• Enterprise FSM platform

Headquarters

HQ city

Fiume Veneto

HQ country

Italy

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription Revenue: Subscription-based SaaS revenue model with recurring annual subscriptions for the Field Service Management platform. Revenue was €54.5 million in 2024 with growth targets of over €100 million within three years.

Go-to-market motion3 records

Distribution channels2 records

Marketing channels2 records

Core offering

OverIT provides a cloud-based Field Service Management (FSM) software platform — branded as the OverIT NextGen Platform — that enables utility and infrastructure enterprises to schedule, dispatch, and manage field technicians, engineers, and back-office teams. The platform replaces legacy FSM solutions such as ClickSoftware with a modern SaaS architecture covering work-order management, scheduling, dispatch, and mobile workforce execution for global enterprise customers.

Product overview

OverIT offers a unified Field Service Management SaaS platform called the OverIT NextGen Platform. This single platform serves utilities and enterprises managing complex field operations, providing scheduling, dispatch, mobile workforce management, and work execution capabilities for field technicians, engineers, and back-office teams. The platform is delivered as a SaaS solution and is designed to replace legacy FSM systems.

Differentiator

Problem solved

Functional benefit

Brands

• OverIT NextGen Platform: Field Service Management SaaS platform deployed to replace legacy solutions for enterprise clients

Products and services

• OverIT NextGen Platform A cloud-native, multi-tenant Field Service Management (FSM) SaaS platform that unifies work-order management, scheduling, dispatch, and mobile workforce execution for utility and infrastructure enterprises; positioned as a modern replacement for legacy FSM systems such as ClickSoftware.

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Partnerships

One partnership is on record.

• Arcos LLCcoreChannel Partner/ Reseller/ Distributor · 27 January 2026Strategic integration and distribution partnership between Arcos LLC and OverIT to help utilities streamline field operations. Arcos combines OverIT's field service management platform with Arcos' utility crew coordination and work execution solutions. Arcos serves as distribution partner for OverIT's software solutions in the United States and Canada, expanding OverIT's access to North American utilities through established industry relationships. The partnership aims to reduce operational gaps caused by disconnected systems across work management, field service, and crew operations.

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• SAP Field Service Management: SAP sells a dedicated FSM solution as part of its broader enterprise application portfolio, frequently competing for large utility and industrial customers and offering an incumbent alternative to OverIT's purpose-built platform.
• Microsoft Dynamics 365 Field Service: Microsoft's Dynamics 365 Field Service product is widely deployed in mid-market and enterprise field operations including utilities, leveraging Microsoft Azure and the broader Dynamics ecosystem to compete against pure-play FSM vendors like OverIT.
• ServiceNow: ServiceNow offers a Field Service Management module within its broader enterprise workflow platform, bringing significant scale, integrations, and IT buyer mindshare that compete against OverIT at large enterprise RFPs even though FSM is not its core focus.
• Oracle Field Service (formerly TOA Technologies): Oracle Field Service, built on the TOA Technologies acquisition, provides cloud-based scheduling and FSM within the Oracle Cloud suite, often considered in enterprise utility and telecom evaluations alongside OverIT and other pure-play vendors.

Direct peers

• WorkWave: WorkWave offers cloud-based FSM and route optimization software primarily for service businesses, with comparable SaaS delivery model and field operations functionality to OverIT, though more weighted toward SMB and trades verticals.
• Verizon Connect: Verizon Connect offers a fleet- and field operations management SaaS suite covering dispatch, scheduling, and mobile workforce visibility for service and utility-adjacent businesses, positioning it as a comparable cloud FSM platform to OverIT.
• Clevest Solutions: Clevest provides field operations and mobile workforce management software specifically for utilities, with a similar vertical focus on electric, gas, and water field crews as OverIT and competing for the same multi-utility enterprise buyer.
• IFS: IFS provides enterprise FSM, EAM, and workforce scheduling software with strong positioning in asset-heavy industries including utilities, oil & gas, and manufacturing, directly overlapping with OverIT's multi-utility customer base and field operations focus.
• Trimble Field Service (formerly Viewpoint/Trimble Unity): Trimble's utility-focused field service and asset management solutions serve electric, gas, and water utilities with workforce and operations management, directly comparable to OverIT's multi-utility FSM offering.
• Salesforce Field Service: Salesforce's Field Service product (which absorbed the ClickSoftware business) is the most direct competitor to OverIT, offering cloud-based FSM for large enterprises and explicitly targeting legacy ClickSoftware replacements — the exact positioning OverIT used to win EPM Group.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OverIT