TicketLeap
TicketLeap is a Pittsburgh-based, self-serve event ticketing platform serving SMBs, nonprofits, and educational institutions in the US, Canada, and Australia. Organizers use its web portal and mobile apps to create branded event pages, sell tickets, manage reserved seating, and process payments via Stripe on a fee pass-through model.
- Company typePrivate
- Founded2004
- HeadquartersPittsburgh, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What TicketLeap does
TicketLeap is a Pittsburgh-based, privately held event ticketing platform founded around 2004 and now operating under Leap Event Technology as its parent company. The company provides a self-serve software product that enables event organizers to create branded event pages, sell tickets, manage reserved seating, collect custom attendee data, and process payments. Its technology stack centers on a cloud-based web admin portal (admin.ticketleap.com) with Stripe as the core payment processor for PCI-DSS 3.2.1 Level 1 compliant transactions, plus free iOS and Android companion apps (TicketLeap Scan for QR-code check-in with offline support, and TicketLeap Sell for at-door box-office sales). Notable proprietary capabilities include a drag-and-drop reserved-seating chart builder, timed-entry ticketing, a Sensible Weather Guarantee refund feature, and a consumer-facing event discovery site at LeapEvents.com.
TicketLeap generates revenue exclusively through per-ticket transaction fees ($1 + 2% of ticket price plus a 3% online transaction fee, with a $0.49 flat rate for tickets priced $5 or below), and the company has a fee pass-through model that makes the platform free for organizers when buyers absorb the fees. Free events carry no charge, and there are no subscriptions, contracts, or monthly minimums. The company markets itself to 13+ verticals including music, farms and agritourism, haunted attractions, colleges and universities, high schools, museums, drive-in theaters, churches, nonprofits, sports, restaurants, beer/wine/spirits festivals, and classes/workshops, serving primarily SMB and nonprofit organizers. Geographic reach spans the United States, Canada, and Australia, with country-local Stripe processing for USD, CAD, and AUD.
The business has cumulatively sold more than 90 million tickets over 20+ years and reports 200,000+ annual college and university tickets, supported by long-tenured customers such as Star Royale Theatre (nearly two decades), Rochester Fringe Festival (over a decade), and Goebberts Farm. Distribution is product-led: organizers self-register online and gain instant access to the full feature set, while attendees reach events through branded organizer pages and LeapEvents.com. TicketLeap has disclosed approximately $10.2M in funding across rounds from 2007-2013 led primarily by Nextstage Capital, with no subsequent raises on record.
TicketLeap firmographics
Firmographics- Name
- TicketLeap
- Legal name
- TicketLeap, Inc.
- Website
- https://ticketleap.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- TicketLeap is a Pittsburgh-based, self-serve event ticketing platform serving SMBs, nonprofits, and educational institutions in the US, Canada, and Australia. Organizers use its web portal and mobile apps to create branded event pages, sell tickets, manage reserved seating, and process payments via Stripe on a fee pass-through model.
- Ownership category
- akta.pro rank
TicketLeap industry classification
Industry- Product category
- Event Ticketing Software
- NAICS
- Promoters of Performing Arts, Sports, and Similar Events without Facilities (711320)
- SIC
- Services-Amusement & Recreation Services (7900), Services-Miscellaneous Amusement & Recreation (7990)
- akta.pro primary industry
- Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)
- akta.pro secondary industries
- Ticketing Platforms & Primary Ticketing (MPAIAFAD), Ticketing, Registration & Event Technology (Badging, Apps) (BPAFAGAL), Access Control, Credentialing & Entry Management (Scan/Turnstiles/RFID) (MPAGAJAG), Event Marketing, Ticketing & Registration Management (HSACAAAM)
Keywords
Where TicketLeap is headquartered
LocationHeadquarters
- HQ city
- Pittsburgh
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
TicketLeap business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Operations, Personnel, Marketing or Sales, Infrastructure
Revenue model
- Transaction Fees: Per-ticket transaction fees charged on paid tickets. Standard fee is $1 + 2% of ticket price plus 3% online transaction fee per order. Reduced fee of $0.49 for tickets $5 and below. Organizers can pass fees to buyers, making the platform free for them to use. Free events are always free with no fees.
- Onsite Ticket Sales: Reduced per-ticket fee of $0.49 for tickets sold at the door using the Box Office app.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard paid tickets - $1 + 2% + 3% transaction fee |
| Transaction based/ take rate | Pay-as-you-go | Tickets $5 and below - $0.49 + 3% transaction fee |
| Freemium | Pay-as-you-go | Free events - No fees |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels9 records
TicketLeap product offering
Product offeringCore offering
TicketLeap is a cloud-based event ticketing software platform that enables event organizers to create branded event pages, sell unlimited tickets online and at the door, manage reserved seating, run timed-entry events, and process payments via Stripe. The platform is free for organizers when transaction fees are passed to ticket buyers, and is complemented by free iOS and Android mobile apps for ticket scanning and at-door box office sales. It serves more than a dozen verticals including music venues, farms, haunted attractions, colleges, nonprofits, churches, museums, and beverage festivals.
Product overview
TicketLeap offers a free event ticketing platform with a full-feature model—organizers pay no upfront costs when passing fees to buyers. The core TicketLeap Platform enables branded event pages, unlimited ticket sales, and secure payment processing via Stripe integration. Two companion mobile apps extend the platform: TicketLeap Scan (free QR code scanning for event check-in, works offline) and TicketLeap Sell (free box office app for at-door ticket sales). The platform also includes Reserved Seating as a built-in feature with a drag-and-drop seating chart builder, plus dedicated modules for Event Management Software and Event Registration. The platform serves 13 industry verticals including music venues, farms, haunted attractions, nonprofits, colleges, high schools, museums, drive-in theaters, churches, sports, restaurants, beer/wine/spirits festivals, and classes/workshops.
Differentiator
Problem solved
Functional benefit
Products and services
- TicketLeap Platform User-friendly event ticketing software that lets organizers create branded event pages, sell unlimited tickets online, manage attendees, and process payments. Free for organizers when transaction fees are passed to ticket buyers.
- TicketLeap Scan Free iOS and Android app for scanning QR-code tickets at event entry, with offline mode and automatic data sync when back online.
- TicketLeap Sell Free iOS and Android box office app for selling tickets at the door with cash and card payment support via Bluetooth card reader and automatic attendee check-in. Currently US-only; Canadian organizers use the desktop version with a compatible card reader.
- Reserved Seating Drag-and-drop seating chart builder that lets organizers upload venue maps and layer seats, rows, and blocks, supporting round and rectangular tables, ADA-accessible seating, section-based pricing, and per-seat ticket levels.
- Event Management Software Comprehensive event management solution with mobile-first administration, venue management profiles, dynamic reporting, role-based user permissions, and attendee data collection.
- Event Registration Platform Online registration software that lets organizers create branded registration pages, collect attendee sign-ups, sell tickets, and gather custom registration data during checkout.
- Event Check-In Software Lightning-fast event admissions solution with mobile ticket scanning via QR codes, attendee list downloads, and box office selling capabilities for onsite ticket transactions.
Companies that use TicketLeap
Customer profileNamed customers17 records
Segments13 records
Ideal customer profiles2 records
TicketLeap technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature10 records
TicketLeap partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- StripecorePrimary payment processing partner handling all ticket transactions. Stripe manages PCI-compliant payment processing, fraud protection, and direct bank payouts to organizers. Integrated locally based on country with Canadian currency handled through Stripe Canada.
Scale indicators4 records
Recent moves6 records
Expansion highlights4 records
TicketLeap competitors and assessment
Company assessmentDirect peers
- Eventbrite: Largest global self-serve event ticketing platform serving SMB organizers with a similar transaction-fee model, branded pages, and mobile check-in. Most direct competitor to TicketLeap across music, festivals, classes, and nonprofit verticals.
- TicketSpice: Self-serve event ticketing platform explicitly named in TicketLeap's comparison pages. Targets similar SMB and mid-market organizers with branded pages, reserved seating, and flat-rate pricing.
- Brown Paper Tickets: Long-standing self-serve ticketing platform for live events, music, and festivals with a similar fee-pass-through philosophy. Direct SMB competitor to TicketLeap across performing arts and community events.
- ShowClix: Sibling brand previously associated with TicketLeap under Leap Event Technology, serving live entertainment, festivals, and venues. Operates in the same ticketing platform category with overlapping feature sets.
- RSVPify: Event registration and ticketing platform for SMBs, nonprofits, and private events. Directly competes in the registration and ticketing segment that TicketLeap targets with its Event Registration module.
Emerging players
- Dice: Ticketing and discovery platform focused on live music concerts, festivals, and club events. Competes with TicketLeap in the music vertical with stronger consumer-side discovery and resale features.
- Tixel: Fan-to-fan ticket resale and primary ticketing platform focused on music, festivals, and live events. Competes adjacent to TicketLeap in the live music ticketing vertical with anti-scalping positioning.
- Tito: Modern, developer-friendly ticketing platform popular with tech conferences, meetups, and design events. Competes for the same PLG-driven SMB organizer base with an emphasis on clean UX and simple pricing.
Regional players
- TryBooking: Self-serve event ticketing platform primarily serving Australia, New Zealand, the UK, and Ireland. Overlaps with TicketLeap's Australian operations and competes for the same community event and nonprofit organizers.
Broad incumbents
- Universe (by Ticketmaster): Self-serve ticketing platform owned by Live Nation/Ticketmaster targeting independent promoters and small venues. Competes in the same SMB ticketing category but with parent-company distribution and scale advantages.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
TicketLeap social profiles
Digital presenceTicketLeap compliance and trust
Trust signalCompliance1 record
TicketLeap financial estimates
Financial estimateRevenue estimate
Valuation estimate
TicketLeap leadership team
Management profileNumber of profiles
TicketLeap subsidiaries and ownership
Company hierarchySubsidiaries1 record
TicketLeap funding detail
Funding detailFunding overview
Funding rounds9 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TicketLeap M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TicketLeap
What does TicketLeap do?
TicketLeap is a cloud-based event ticketing software platform that enables event organizers to create branded event pages, sell unlimited tickets online and at the door, manage reserved seating, run timed-entry events, and process payments via Stripe. The platform is free for organizers when transaction fees are passed to ticket buyers, and is complemented by free iOS and Android mobile apps for ticket scanning and at-door box office sales. It serves more than a dozen verticals including music venues, farms, haunted attractions, colleges, nonprofits, churches, museums, and beverage festivals.
Is TicketLeap a public or private company?
TicketLeap is a private company. It is classified as venture growth investor backed and is currently operating.
When was TicketLeap founded?
TicketLeap was founded in 2004. It employs 101 to 250 people.
Where is TicketLeap based?
TicketLeap is headquartered in Pittsburgh, United States, in the North America region.
How does TicketLeap make money?
Two revenue lines are on record. Transaction Fees are the primary driver. The others are onsite Ticket Sales.
Who are TicketLeap's main competitors?
Direct peers on record are Eventbrite, TicketSpice, Brown Paper Tickets, ShowClix and RSVPify. Emerging players are Dice, Tixel and Tito. TryBooking is listed as a regional player. Universe (by Ticketmaster) is listed as a broad incumbent.
Does TicketLeap have an API?
No public API is recorded for TicketLeap.
What industry is TicketLeap in?
TicketLeap's product category is Event Ticketing Software. Its primary akta.pro industry code is MPAGAJAA, Primary Ticketing Platforms & Box Office Systems, with a secondary code of MPAIAFAD, Ticketing Platforms & Primary Ticketing. Its NAICS code is 711320 and its SIC code is 7900.