What MCCi does

MCCi is a Tallahassee, Florida-based IT services and GovTech company founded in 2003 that delivers enterprise content management, intelligent automation, and government-specific software solutions to state and local government agencies across the United States. The company operates as the world's largest certified Laserfiche Solution Provider, building its core platform around Laserfiche Enterprise Content Management (ECM) and extending it with proprietary offerings including JustFOIA (public records request management), GovBuilt (low-code case management and permitting), and the Laserfiche PowerPack analytics suite. MCCi integrates partner technologies including ABBYY for intelligent document processing, UiPath for robotic process automation, OneSpan for electronic signatures, and Esri ArcGIS for GIS-linked document management, supported by 30+ pre-built enterprise system connectors (SAP, Salesforce, Accela, NEOGOV, Tyler, SharePoint).

The company generates revenue through a diversified model combining subscription-based software licensing (Laserfiche ECM, JustFOIA, GovBuilt), managed cloud services hosted on Microsoft Azure Government Cloud (with FedRAMP High, CJIS, SOC 2, and NIST compliance), and professional services including implementation, consulting, document scanning, training via MCCi LMS, and ongoing US-based technical support. Its go-to-motion is consultative direct enterprise sales targeting state, county, and municipal government buyers with customized proposals.

MCCi serves over 2,300 public sector organizations, with JustFOIA alone used by 650+ government clients and 35,000+ end users. As of January 2026, the company is owned by Incline Equity Partners in partnership with CEO Donny Barstow and the management team, following Century Park Capital Partners' exit after an eight-year hold during which MCCi completed four acquisitions. The company holds three consecutive GovTech 100 recognitions (2024-2026) and operates with 200+ US-based employees.

Name

MCCi

Legal name

MCCi

Website

https://mccinnovations.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

101–250 employees

Short description

MCCi is a Tallahassee-based IT services company and the world's largest Laserfiche provider, delivering enterprise content management, intelligent automation, and government-specific software (JustFOIA, GovBuilt) to over 2,300 state and local government agencies across the United States.

Ownership category

akta.pro rank

Product category

Government Enterprise Content Management

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Enterprise Content Management (ECM) Suites (HDAEAGAB)

akta.pro secondary industries

Content Governance, Compliance, Retention & eDiscovery (HDAEAGAJ), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL)

Keywords

• Government content management
• Public records management
• Workflow automation software
• Government case management
• Permitting and licensing software

Headquarters

HQ city

Tallahassee

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Enterprise Content Management Solutions: Subscription-based software licensing for Laserfiche ECM, JustFOIA, and GovBuilt platforms. Recurring revenue from software licenses, maintenance, and support contracts with government clients.
2. Professional Services: Implementation, consulting, and training services for software deployment. Includes process discovery, system configuration, and ongoing support.
3. Managed Cloud Services: Ongoing managed services for cloud-hosted Laserfiche environments on Microsoft Azure Government Cloud, including security, compliance, migration, and support.
4. Scanning Services: Large-scale document digitization and conversion services including microfilm/microfiche conversion, indexing, and direct import into Laserfiche.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

MCCi sells, implements, and supports enterprise content management and intelligent automation software—primarily Laserfiche ECM plus its proprietary JustFOIA (public records management) and GovBuilt (case management and permitting) platforms—to state and local government agencies. The firm wraps the software with professional services including consulting, implementation, managed cloud hosting on Microsoft Azure Government Cloud, large-scale document scanning, training, and ongoing US-based technical support.

Product overview

MCCi is a business process automation company serving state and local government agencies, offering a platform-plus-modules architecture centered on Laserfiche Enterprise Content Management. The core Laserfiche ECM platform provides document management, workflows, forms, and records management, supplemented by Laserfiche AI add-on capabilities for data extraction, conversational search, and document summarization. MCCi extends the platform through 30+ system integrations with government and enterprise software (SAP, Salesforce, Accela, NEOGOV), specialized modules (ArcGIS integration, ABBYY IDP, UiPath RPA, OneSpan e-signatures, PowerPack analytics), and acquired products (JustFOIA for public records requests, GovBuilt for case management). The company delivers these solutions through professional services including consulting, managed cloud hosting, implementation, document scanning, training, and ongoing technical support—all focused on government compliance and operational efficiency.

Differentiator

Problem solved

Functional benefit

Brands

• JustFOIA: Public records requests management software for government agencies
• GovBuilt

Products and services

• Laserfiche Enterprise Content Management (ECM) Centralized document management, workflow automation, forms, records management, and WebLink secure public publishing for government agencies.
• JustFOIA Public Records Management Automated public records, FOIA, lien search, subpoena, building records, EMS/medical billing, interagency, and election records request management with redaction, compliance tracking, and workflow automation for government agencies.
• GovBuilt Case Management and Permitting Low-code/no-code case management platform for government permitting, code enforcement, licensing, integrated plan reviews, public portals, smart forms, mobile inspections, and reports.
• Consulting Services Strategic consulting including process discovery, statement-of-work creation, pain-point analysis, and partnership facilitation for government agencies implementing content management and automation solutions.
• Managed Cloud Services Managed hosting of Laserfiche and JustFOIA environments on Microsoft Azure Government Cloud with CJIS, FedRAMP High, NIST 800-53, and SOC 2 Type 2 compliant operations, migration, and support.
• Professional Services / Implementation Software deployment, process discovery, business process automation configuration, and solution training delivered by MCCi's 40+ professional services team members with a reported 98% project satisfaction rating.
• Scanning Services Large-scale document digitization including project planning, preparation, scanning, image enhancement, custom indexing, microfilm/microfiche conversion, and direct import into Laserfiche.
• Software Support Services US-based technical support including break/fix support, process automation support, and dedicated analyst options with 100% US-based support staff.
• MCCi Learning Management System (Training) Learning Management System providing 700+ training videos covering Laserfiche, implementation training, system expansion, new user training, troubleshooting, and product release updates.
• OneSpan Electronic Signatures Military-grade secure electronic signatures integrated with Laserfiche, providing identity verification, encryption, comprehensive audit trails, and automatic archive of signed documents into the Laserfiche repository.
• ABBYY Intelligent Document Processing AI-powered OCR, classification, and data extraction with pre-trained models for invoices, contracts, and forms plus a custom AI extraction model builder, achieving 99.7% extraction accuracy with ABBYY technology.
• UiPath Robotic Process Automation RPA solution using software robots to automate repetitive data entry, file transfers, software migrations, and cross-system data transfers with around-the-clock GUI-based operation.
• Laserfiche Esri ArcGIS Integration Laserfiche-Esri ArcGIS integration that automatically archives attachments from ArcGIS into Laserfiche with metadata mapping, supports X/Y coordinate queries, and surfaces related records from map views with one-click access.

Quantifiable outcome

• Idaho Department of Corrections saves 1,400 hours annually on repetitive tasks
• +6 more outcomes

Named customers15 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration26 records

AI capability10 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core.

• LaserfichecoreTechnology or IntegrationMCCi is the world's largest Laserfiche provider, specializing in government services. As a certified Laserfiche Solution Provider, they implement, configure, and support Laserfiche ECM solutions for government clients.
• Microsoft Azure Government CloudcoreTechnology or IntegrationMCCi provides managed cloud services on Microsoft Azure Government Cloud, which provides the infrastructure foundation for FedRAMP High, CJIS, and NIST compliant government solutions.
• OneSpancoreTechnology or IntegrationOneSpan electronic signature solutions integrated with Laserfiche for secure, legally binding digital signatures with identity verification, encryption, and comprehensive audit trails.
• ABBYYcoreTechnology or IntegrationABBYY intelligent document processing technology integrated with Laserfiche for 99.7% accuracy in data capture, document classification, and AI-powered extraction from various document types.
• UiPathcoreTechnology or IntegrationUiPath robotic process automation integrated with Laserfiche for automating repetitive data entry, software migrations, and cross-system data transfers.
• EsricoreTechnology or IntegrationMCCi is an Esri partner providing Laserfiche-ArcGIS integration that automates document archiving from ArcGIS to Laserfiche with metadata mapping and one-click access to related records from maps.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Tyler Technologies: Largest US GovTech incumbent providing ERP, citizen services, and case management software to state/local governments. Overlaps with MCCi in permitting, licensing, records management, and content management, and is also a partner via Tyler's Content Manager integration with Laserfiche.
• OpenGov: Government technology platform serving state and local agencies with budgeting, procurement, and asset management software. Adjacent GovTech peer serving the same buyer (state/local CFO/IT offices) with a broader financial-management focus.
• CentralSquare Technologies: Public sector software vendor offering ERP, CAD, RMS, and citizen services. Competes with MCCi in records, permitting, and case management workflows for local governments, particularly public safety and utilities.
• Box: Cloud content management platform serving enterprise and public sector customers. Broadly comparable to Laserfiche/MCCi on document management and workflow, but lacks MCCi's deep government vertical specialization.

Direct peers

• Granicus: Government-focused SaaS provider for digital communications, public records, and citizen engagement. Directly competes with JustFOIA in public records management and overlaps with MCCi's government websites and digital forms capabilities.
• Accela: Government permitting and licensing platform serving state and local agencies. Directly overlaps with MCCi's GovBuilt community development and permitting capabilities, though Accela is also a Laserfiche integration partner.
• Hyland (OnBase): Enterprise content management platform with strong government and regulated-industry presence. Competes with MCCi's Laserfiche-based ECM offering, particularly in public sector document management and workflow automation.

Others

• Laserfiche: Underlying ECM platform vendor and core technology partner. MCCi is the largest Laserfiche solution provider globally, so this is a partner relationship rather than a competitor — but Laserfiche's broader partner ecosystem competes for the same implementation services market.

Emerging players

• NetDocuments: Cloud-native document management platform increasingly used in regulated industries including government. Competes with Laserfiche at the ECM layer and therefore with MCCi's core offering, though with less government-specific tooling.
• Questica: Government budgeting and performance management software. Adjacent GovTech peer serving the same state/local buyer base with financial transparency tools, sometimes co-sold with ECM and records management solutions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/mccinnovations
• YouTubeyoutube.com/channel/UCL_6r2af48jQYgHs6lTYP6Q
• Facebookfacebook.com/mccinnovations
• LinkedInlinkedin.com/company/mcc-innovations
• Instagraminstagram.com/mccinnovations

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MCCi