MedAptus
MedAptus builds EHR-integrated software for hospital revenue cycle management and patient assignment, including Charge Pro (charge capture), Assign (patient routing), Charge Infusion (infusion coding), and the Command hospital medicine operations platform, sold to U.S. health systems and physician groups.
- Company typePrivate
- Founded2000
- HeadquartersBoston, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What MedAptus does
MedAptus (operating under the stylized brand "medaptus") is a Boston-based, privately held healthcare technology company founded around 2000 that develops EHR-integrated software for hospital revenue cycle management and patient assignment. Its core products include Charge Pro (charge capture and reconciliation), Assign (rules-based patient assignment), Charge Infusion (computer-assisted infusion coding automation), and the newly launched medaptus Command platform (a 24/7 hospital medicine operations system unifying intake, assignment, distribution, reconciliation, and analytics). The technology architecture is built around native, bi-directional integrations with Epic (HL7/FHIR/flat-file), Cerner, Meditech, and athenahealth, with additional connections to scheduling systems (AMiON, QGenda) and distribution via the athenahealth Marketplace and Epic App Orchard.
The company sells primarily to large U.S. hospitals, health systems, and multi-specialty physician groups, with named enterprise customers including Northwell Health, Rush University System for Health, Banner Health, CoxHealth, Beth Israel Deaconess Plymouth, and Peterson Health. Reported customer outcomes — an 80% reduction in assignment time at Northwell, $5.9M projected revenue capture at Rush, and $3.4M in recovered revenue at a large cancer center using Charge Infusion — point to a value proposition grounded in measurable revenue recovery and operational efficiency rather than clinical decision support.
MedAptus has operated since inception as a Volaris Group subsidiary, a structure that provides long-duration ownership, IT security and compliance infrastructure aligned to NIST, HIPAA, and HITRUST, and access to shared services across the Volaris portfolio. The company employs 11–50 staff, runs an enterprise field-sales motion with quote-based annual subscriptions and a roughly 90-day implementation cycle, and operates additional offices in Raleigh, North Carolina. Historically funded (~24.5M total across 2000–2009 by Boston Millennia Partners and others), the business now appears self-funded, with no new financing disclosed in the input data.
MedAptus firmographics
Firmographics- Name
- MedAptus
- Legal name
- medaptus
- Website
- https://medaptus.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MedAptus builds EHR-integrated software for hospital revenue cycle management and patient assignment, including Charge Pro (charge capture), Assign (patient routing), Charge Infusion (infusion coding), and the Command hospital medicine operations platform, sold to U.S. health systems and physician groups.
- Ownership category
- akta.pro rank
MedAptus industry classification
Industry- Product category
- Healthcare Revenue Cycle Software
- NAICS
- Health Care and Social Assistance (62)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Medical Billing & Coding Automation (HLACACAA)
- akta.pro secondary industries
- EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN), EHR Implementation, Optimization, Training & Managed Services (HLACAAAL), Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)
Keywords
Where MedAptus is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
MedAptus business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Licensing/Subscription: EHR-integrated software solutions sold as licenses to hospitals and healthcare organizations. Products include Command (operations platform), Charge Pro (charge capture), Assign (patient assignment), and Charge Infusion (infusion coding). Revenue appears to be subscription-based software licensing with implementation and professional services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise pricing based on organization size and scope |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
MedAptus product offering
Product offeringCore offering
MedAptus develops and sells EHR-integrated healthcare workflow automation software focused on charge capture, patient assignment, infusion coding, and hospital medicine operations. Its flagship products are MedAptus Command (a 24/7 hospital medicine operations platform), Charge Pro (charge capture and revenue cycle optimization), Assign (patient assignment automation), and Charge Infusion (computer-assisted infusion coding). The company sells these primarily through annual subscription licenses to hospitals, health systems, and physician groups in the United States, with native integrations into Epic, Cerner, Meditech, and athenahealth.
Product overview
MedAptus is a healthcare revenue cycle and patient assignment software company offering a unified platform with multiple integrated modules. The core product portfolio consists of: (1) MedAptus Command - the flagship hospital medicine operations platform serving as a 24/7 command center with five integrated modules (Intake, Assign, Distribution, Reconciliation, Analytics); (2) Charge Pro - award-winning charge capture and revenue cycle optimization solution; (3) Assign - patient assignment automation tool; and (4) Charge Infusion - computer-assisted infusion coding automation. Additional modules include Assign Daily Snapshot for daily assignment summaries, Revenue Cycle Analytics, Hospital Medicine KPI Analytics, Anesthesia Coding Automation, and Patient Flow Management. All products integrate with existing EHR systems (Epic, Cerner, Meditech, athenahealth) and work together to automate charge capture, revenue management, reconciliation, and patient assignment workflows.
Differentiator
Problem solved
Functional benefit
Brands
- Command: Hospital Medicine Operations Platform - a 24/7 command center coordinating admission, assignment, census, patient flow, and performance.
- Charge Pro
- Assign
- Charge Infusion
Products and services
- MedAptus Command Hospital medicine operations platform serving as a 24/7 command center that coordinates admission, assignment, census, patient flow, and performance across continuous operations. Unifies intake, assignment, distribution, reconciliation, and analytics into a single coordinated system for hospitals and health systems.
- Charge Pro Award-winning EHR-integrated charge capture and revenue cycle optimization solution that automates charge processing and reconciliation for hospitals and physician groups. Includes native Epic integration (FHIR, HL7, flat-file), bi-directional charge reconciliation, real-time charge validation with configurable rules, and modules for anesthesia coding automation and revenue cycle analytics.
- Assign Patient assignment solution that automates and optimizes distribution of hospitalized patients across providers. The only EHR-integrated patient assignment tool that considers continuity of care, provider workload, and unit geography in real time, claiming an 80% reduction in manual assignment time at Northwell Health.
- Charge Infusion Computer-assisted infusion coding solution for outpatient infusion centers, cancer centers, and oncology departments. Automates outpatient infusion billing by extracting infusion documentation from the EHR and generating compliant charge codes, applying AMA and CMS rules for initial, subsequent, and concurrent infusions, hydration, and injections.
Quantifiable outcome
- Northwell Health reduced morning patient assignment time by 80%
- +7 more outcomes
Companies that use MedAptus
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles4 records
MedAptus technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability5 records
Feature5 records
MedAptus partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- Rush University System for HealthcoreRush University System for Health selected Medaptus' Charge Infusion solution to automate coding and billing for outpatient infusion and injection services across its four facilities, replacing manual coding processes. Based on more than 100,000 annual outpatient infusion encounters, Rush anticipates significant savings and revenue capture improvements.
- Northwell HealthcoreNorthwell Health implemented AI-driven patient redistribution systems using Medaptus software, reducing morning assignment time by 80%. Multiple Northwell facilities including South Shore University Hospital use Medaptus Assign for automated patient assignment.
- Banner HealthcoreBanner Health uses Charge Pro Reconciliation to ensure every charge is captured and billed with 100% confidence. Expanded Medaptus usage to 19 facilities, showing significant ROI in charge reconciliation and revenue integrity.
- CoxHealthcoreCoxHealth (600+ providers) relies on Medaptus to ensure revenue is not missed. Implemented Charge Pro for charge capture and reconciliation across multi-specialty clinic operations.
- Beth Israel Deaconess PlymouthminorCommunity hospital (155 beds) automated morning patient assignments using Medaptus Assign, eliminating manual spreadsheet-based rounding list creation.
- Valley Hospitalist Medical GroupminorCut morning patient assignment time from 2.5 hours to under 30 minutes using Assign's rules-based workflow, improving workload balance and continuity of care.
- Massachusetts-Based HospitalminorAutomated revenue and reconciliation process using Charge Infusion to reduce charge lag, capture all revenue for services, and reduce insurance denials in infusion center and oncology operations.
- University Physician Associates of New Jersey (UPA)minorFaculty practice organization improved coding decisions and charge capture using Charge Pro, decreasing administrative costs while maintaining compliance excellence.
- athenahealthcoreMedaptus is a certified athenahealth Marketplace partner offering charge capture automation for athenaOne customers. Integration through the marketplace supports automated reconciliation, charge validation, and analytics.
- EpiccoreNative Epic integration via HL7 and FHIR standards for Assign, Charge Pro, and Charge Infusion products. Bi-directional data exchange, compatible with Epic's patient lists, encounters, and charge workflows. Products work within Epic without requiring additional logins.
- Cerner (Oracle Health)coreIntegration with Cerner for charge capture and anesthesia coding automation. Products pull surgical and diagnosis data from Cerner to automate anesthesia workflows.
- Peterson HealthminorMulti-county health system replaced manual spreadsheet-driven charge capture with automated integration directly with athenahealth and Meditech systems.
Scale indicators13 records
Recent moves6 records
Expansion highlights5 records
MedAptus competitors and assessment
Company assessmentDirect peers
- Ingenious Med: Ingenious Med offers EHR-integrated charge capture and rounding workflow tools for hospital medicine groups, directly overlapping with MedAptus' Charge Pro and Assign products for the same hospitalist and health-system buyer.
- PatientKeeper (HCS): PatientKeeper, now part of HCS, provides EHR-integrated charge capture and patient assignment/handoff tools to hospital medicine groups — a near-direct competitor to Charge Pro and Assign.
Broad incumbents
- Waystar: Waystar is a large, established healthcare RCM platform covering charge capture, claims management, and analytics. It competes broadly with Charge Pro in mid-revenue cycle and serves many of the same enterprise health systems as MedAptus.
- Experian Health: Experian Health offers a wide suite of RCM, identity management, and claims automation products to hospitals — an indirect incumbent rival for MedAptus' charge capture and billing automation line.
- FinThrive: FinThrive (combining nThrive and TransUnion Healthcare) provides end-to-end RCM solutions including charge integrity and mid-revenue cycle optimization for hospitals, overlapping with MedAptus' Charge Pro and mid-revenue cycle focus.
- Optum (RCM): Optum's revenue cycle management services arm is a large incumbent competing for hospital mid-revenue cycle and coding work that MedAptus targets with Charge Pro and Charge Infusion.
Emerging players
- Iodine Health: Iodine Health provides AI-driven medical coding and clinical documentation improvement software for hospitals and payers, an emerging adjacent competitor to MedAptus' Charge Infusion and Charge Pro coding automation.
- Qventus: Qventus applies AI to hospital operations including patient flow, length-of-stay, and discharge automation, partially overlapping with MedAptus Command's hospital medicine operations and patient assignment modules.
- Health Catalyst: Health Catalyst provides healthcare analytics and performance improvement, including operational analytics modules — an adjacent competitor to MedAptus' Revenue Cycle Analytics and Hospital Medicine KPI Analytics.
Others
- athenahealth: athenahealth is both a partner (Marketplace) and a potential competitive substitute, providing native charge capture within athenaOne that could constrain MedAptus' expansion among athenahealth-affiliated practices.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
MedAptus social profiles
Digital presenceMedAptus compliance and trust
Trust signalCompliance3 records
MedAptus financial estimates
Financial estimateRevenue estimate
Valuation estimate
MedAptus leadership team
Management profileNumber of profiles
Profiles9 records
MedAptus funding detail
Funding detailFunding overview
Funding rounds5 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MedAptus M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MedAptus
What does MedAptus do?
MedAptus develops and sells EHR-integrated healthcare workflow automation software focused on charge capture, patient assignment, infusion coding, and hospital medicine operations. Its flagship products are MedAptus Command (a 24/7 hospital medicine operations platform), Charge Pro (charge capture and revenue cycle optimization), Assign (patient assignment automation), and Charge Infusion (computer-assisted infusion coding). The company sells these primarily through annual subscription licenses to hospitals, health systems, and physician groups in the United States, with native integrations into Epic, Cerner, Meditech, and athenahealth.
Is MedAptus a public or private company?
MedAptus is a private company. It is classified as corporate owned and is currently operating.
When was MedAptus founded?
MedAptus was founded in 2000. It employs 11 to 50 people.
Where is MedAptus based?
MedAptus is headquartered in Boston, United States, in the North America region.
How does MedAptus make money?
One revenue line is on record: software Licensing/Subscription.
Who are MedAptus's main competitors?
Direct peers on record are Ingenious Med and PatientKeeper (HCS). Broad incumbents are Waystar, Experian Health, FinThrive and Optum (RCM). Emerging players are Iodine Health, Qventus and Health Catalyst. athenahealth is listed as an others.
Does MedAptus have an API?
No public API is recorded for MedAptus.
What industry is MedAptus in?
MedAptus's product category is Healthcare Revenue Cycle Software. Its primary akta.pro industry code is HLACACAA, Medical Billing & Coding Automation, with a secondary code of HLACAAAN, EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps. Its NAICS code is 62 and its SIC code is 7372.