What ChatrHub does

Chatr Mobile is a Canadian prepaid mobile virtual network operator (MVNO) launched in 2010 and wholly owned by Rogers Communications Inc. The company markets itself as Canada's #1 prepaid mobile provider by total prepaid subscriber count in Q4 2025, targeting price-sensitive Canadian consumers with no-credit-check, no-contract, no-commitment plans. Operationally, Chatr runs as a sub-brand on Rogers' nationwide network infrastructure, delivering 4G/LTE with VoLTE and eSIM support, and reaching customers through an owned retail footprint of over 2,800-3,000 stores augmented by a third-party retailer network spanning grocery, drug, gas, and convenience outlets nationwide. The product portfolio centers on seven prepaid plans priced $19-$34 per month or $100-$159 annually (data allowances 0.5GB-80GB), physical SIM and free eSIM activation, an Auto-Pay bonus system (0.5GB-25GB additional data), budget Android handsets from TCL, Samsung, and Nubia sold via TSC.ca at $80-$315.89, and 2026 add-ons for international long distance and data-only roaming. Revenue mechanics combine subscription-recurring prepaid top-ups with one-time hardware transactions and optional add-on purchases; the April 2026 plan restructuring raised entry-level pricing and streamlined the portfolio, signaling ARPU optimization. Chatr does not disclose standalone financials, operates with no observed AI/ML capabilities, and is structurally a distribution and brand layer atop Rogers' network rather than an independent technology platform.

Name

ChatrHub

Legal name

Chatr Mobile

Website

https://chatrwireless.com

Company type

Private

Founded year

2010

Operating status

Operating

Short description

Chatr Mobile is a Canadian prepaid mobile virtual network operator (MVNO) owned by Rogers Communications, offering no-contract, no-credit-check phone plans ($19-$34/month) to price-sensitive consumers nationwide via 2,800+ retail stores and the Rogers network.

Ownership category

akta.pro rank

Product category

Prepaid Mobile Wireless Services

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112), Telecommunications Resellers (517121)

SIC

Radiotelephone Communications (4812)

akta.pro primary industry

Consumer Mobile Network Operators (Retail MNOs) (HDAIAAAA)

Keywords

• Prepaid mobile plans
• Wireless carrier services
• Mobile virtual network operator
• Prepaid phone plans
• Canadian wireless services

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Prepaid Mobile Plans: Monthly recurring prepaid plans ranging from $19 to $34 per month with varying data allowances (0.5GB to 80GB), plus yearly plans at $100/year and $159/year. Revenue is one-time per billing cycle with no long-term commitment from customers. Auto-pay enrollment drives retention and predictable monthly revenue.
2. Phone Hardware Sales: Sale of budget smartphones (TCL, Samsung, Nubia brands) and SIM cards through TSC.ca and chatr stores. Phones priced from $80 to $315.89 with no-term pricing, creating one-time transaction revenue.
3. Add-on Services: Optional add-ons including international long distance calling minutes, data roaming passes, and other features. These are either one-time purchases for a single billing cycle or monthly recurring additions to base plans, creating upsell revenue opportunities.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Chatr Mobile is a Canadian prepaid mobile virtual network operator (MVNO) that sells no-contract, no-credit-check prepaid phone plans (Talk, Text & Data and Talk & Text tiers) ranging from $19 to $34 per month or $100 to $159 annually, with nationwide coverage on the Rogers network. Customers activate service via free physical SIM cards or instant eSIM, and can purchase budget smartphones and add-on services including International Long Distance and Data Roaming.

Product overview

Chatr Mobile is a Canadian prepaid mobile virtual network operator (MVNO) offering budget-friendly prepaid phone plans with no contracts, no credit checks, and no commitment. The core offering consists of seven nationwide prepaid plans (ranging from $19/month to $34/month for monthly plans, and $100-$159/year for annual plans) that include voice, text, and data services. The product portfolio includes physical SIM cards (chatr Multi SIM) and electronic SIM (chatr eSIM) for activation, plus optional add-ons such as International Long Distance calling packages, Data Roaming add-ons for international travel, and Auto-Pay with bonus data incentives. The service is powered by the Rogers network, providing nation-wide coverage across Canada. Chatr also sells a selection of affordable devices including TCL, Nubia, and Samsung smartphones through its website, and offers extended network coverage for areas outside the primary network footprint. Recent offerings include Rogers 5G Home Internet as a cross-sell partner product.

Differentiator

Problem solved

Functional benefit

Products and services

• $29/month – 35GB Prepaid Plan (Best Deal) Flagship prepaid plan offering 35GB of data for $29/month with unlimited Canada-wide talk and unlimited Canada, US, and international text. Best-value monthly tier targeted at new activations with Auto-Pay enrollment.
• $19/month – 0.5GB Talk, Text & Data Plan Entry-level prepaid plan at $19/month with 0.5GB of bonus data through Auto-Pay, unlimited incoming texts, 400 Canada-wide outgoing texts, 2,000 US and international outgoing texts, and voicemail.
• $21/month – 1GB Prepaid Plan Prepaid plan at $21/month with 1GB of total data and standard unlimited talk and text features.
• $25/month – 25GB Prepaid Plan Mid-tier prepaid plan at $25/month providing 25GB of data along with talk and text services with nation-wide coverage on the Rogers network.
• $34/month – 80GB Prepaid Plan Top-tier monthly prepaid plan at $34/month providing 80GB of data with unlimited talk and text on the Rogers nationwide network.
• $100/year – Talk & Text Annual Plan Annual prepaid plan at $100/year (under $9/month equivalent) offering 400 minutes of Canada-wide talk with no data included.
• $159/year – 40GB Annual Plan Annual prepaid plan at $159/year (under $14/month equivalent) offering 40GB of data with unlimited Canada-wide talk, providing better value than monthly plans for data users.
• chatr Multi SIM Card Physical prepaid SIM card that allows customers to activate chatr mobile service. Available for online purchase with free delivery within 5 days or at chatr retail stores.
• chatr eSIM Electronic SIM card available free online for instant activation, allowing customers to activate plans and begin service immediately without waiting for a physical SIM card to be delivered.
• International Long Distance Add-ons Optional add-ons that provide international calling minutes to select countries such as Ukraine, Russia, Turkey, Philippines, Sri Lanka, US, Bangladesh, China, Hong Kong, India, Mexico, UK, and France, available as one-time or monthly recurring purchases.
• Data-only Roaming Add-ons Data-only roaming add-ons for international travel to multiple destinations, allowing customers to stay connected abroad with data services without changing their base plan.
• Samsung Galaxy A17 Smartphone VoLTE-enabled mid-range smartphone priced at $315.89, sold through TSC.ca with no-term pricing for use with chatr prepaid service.
• TCL K12 Smartphone VoLTE-enabled affordable smartphone from TCL priced at $145.00, sold through TSC.ca for use with chatr prepaid service.
• Nubia A76 Smartphone VoLTE-enabled budget smartphone from Nubia priced at $137.00, available through TSC.ca for use with chatr prepaid service.
• Nubia A75 Smartphone VoLTE-enabled budget smartphone from Nubia priced at $124.80, available through TSC.ca for use with chatr prepaid service.
• TCL 502 Smartphone VoLTE-enabled budget smartphone from TCL priced at $115.00, available through TSC.ca for use with chatr prepaid service.
• TCL Flip Feature Phone VoLTE-enabled flip feature phone from TCL priced at $111.00, available through TSC.ca for use with chatr prepaid service.
• Nubia Cymbal 2 Entry-level Phone VoLTE-enabled entry-level phone from Nubia priced at $80.00, available through TSC.ca for use with chatr prepaid service.
• Rogers 5G Home Internet (Cross-sell) Home internet service offered through Rogers and cross-sold to chatr customers via chatr's website, available with a 30-day risk-free trial. Operated by parent Rogers Communications.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Rogers Communications Inc.coreStrategic or Co-development PartnerRogers Communications owns and operates chatr Mobile. Chatr operates as a mobile virtual network operator (MVNO) utilizing Rogers' network infrastructure for nationwide coverage. The partnership provides chatr access to Rogers' 4G/LTE network while allowing chatr to target different market segments with budget-friendly prepaid plans.
• TSC.cacoreChannel Partner/ Reseller/ DistributorTSC.ca serves as the authorized online retailer for chatr mobile phones including TCL, Samsung, and Nubia devices. Handles phone orders, shipping, tracking, customer support, and returns. Phones are sold with no-term pricing independent of service contracts.
• shopchatrmobile.cacoreChannel Partner/ Reseller/ DistributorOfficial online store for purchasing chatr SIM cards and eSIMs. Offers free shipping within 5 days for physical SIM cards and instant activation for eSIM. Also available for purchase at chatr retail stores.
• Rogers 5G Home InternetminorGTM or Marketing PartnerChatr promotes Rogers 5G Home Internet as a complementary product offering, with a 30-day risk-free trial. Cross-promotional relationship between chatr and Rogers' home internet services.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Public Mobile: Telus-owned prepaid brand operating on the Telus network with online activation and no-contract plans. Directly comparable in positioning, target segment, and price band to chatr.
• Lucky Mobile: Bell Canada's prepaid mobile brand offering no-contract plans on the Bell network. Direct head-to-head competitor in the Canadian prepaid segment with overlapping price points and similar value proposition.
• Fizz Mobile: Quebecor-owned digital-first MVNO offering no-contract plans with strong digital self-serve experience. Competes directly with chatr in the affordable prepaid segment, particularly in Quebec and among younger digital-native consumers.
• PC Mobile: Loblaw Companies' prepaid mobile brand sold through President's Choice retail locations. A smaller direct competitor in the Canadian prepaid segment with similar no-contract, low-price positioning.
• 7-Eleven Speak Out Wireless: Canadian prepaid mobile service sold through 7-Eleven stores on the Rogers network. Smaller-scale direct peer with a similar convenience-retail distribution model and value-segment positioning.

Broad incumbents

• Koodo Mobile: Telus' mid-tier flanker brand with a broad prepaid and postpaid portfolio. A larger incumbent operating in the same value-conscious Canadian wireless segment, including competing prepaid plans.
• Fido: Rogers' mid-tier flanker brand offering postpaid and prepaid plans with device financing. Operates on the same Rogers network as chatr but serves a slightly higher ARPU segment with broader device selection.
• Virgin Plus: Bell's flanker brand offering postpaid and prepaid plans across Canada. Overlaps with chatr at the lower end of its prepaid range while also serving higher-spend customers.

Emerging players

• Mint Mobile: US prepaid MVNO on T-Mobile's network offering affordable plans with online activation. Comparable digital-led prepaid value proposition and target customer, though US-focused.

Regional players

• Tracfone (TracFone Wireless): US-based prepaid MVNO operating across major US carrier networks. Comparable prepaid no-contract business model and target customer, though serves the US rather than Canadian market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/chatrmobile
• Facebookfacebook.com/chatrmobile

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ChatrHub