Workforce

What Workforce does

Workforce.com is a cloud-based SaaS workforce management platform built specifically for hourly and shift-based workforces across hospitality (restaurants, hotels, casinos, quick-service, stadiums), retail (apparel, grocery, specialty, automotive), and care (hospitals, clinics, veterinary, childcare, elder care) verticals. The platform delivers an all-in-one suite integrating employee scheduling, HRIS, payroll, time & attendance, and labor forecasting under a single login and shared database, eliminating the double data entry that characterizes legacy point solutions. Core technical assets include the Tanda API v2 (RESTful, OAuth 2.0, 100+ endpoints, 200 req/min rate limit, TLS 1.2+, webhooks) and an AI Scheduling Agent that autonomously generates optimized schedules based on sales, foot traffic, and labor forecasting data. The company operates as Workforce.com Inc. (Illinois-domiciled US parent) with affiliated entities in Chicago (222 W Hubbard St HQ), London, and Brisbane (formerly branded as Tanda), serving 10,000+ customer workforces globally.

The business model is subscription SaaS with annual billing and tier-based pricing by employee count (1-20, 21-49, 50-149, 150-500, 500+), augmented by recurring revenue from payroll processing services (direct deposit, tax filing, wage garnishments). Annual contract escalators are capped at the greater of 3.5% or CPI-U. The GTM motion is hybrid: enterprise field sales targeting 500+ employee accounts, inside sales for mid-market, and a product-led growth layer with free trials and freemium plus self-serve onboarding for SMB. Marketing leans on SEO-optimized comparison pages against named incumbents (7shifts, HotSchedules, When I Work, UKG, Workday, Paychex, Paycom), third-party review ratings on Capterra, G2, Gartner, and SoftwareAdvice (4.8 stars), and quantified customer case studies (Domino's Pizza, Winnipeg Jets, Shipley Do-Nuts, Palace Playland, Amenity Collective, Lake Elsinore, COVIDCheck, Heartline Fitness) citing metrics such as 11% labor cost reduction, 80% scheduling efficiency gain, and 450% ROI per a Forrester Total Economic Impact study.

Name

Workforce

Legal name

Workforce.com Inc.

Website

https://workforce.com

Company type

Private

Founded year

1922

Operating status

Operating

Headcount range

51–100 employees

Short description

Workforce.com is a cloud-based SaaS platform providing all-in-one scheduling, HRIS, payroll, and time & attendance for hourly and shift-based workforces across hospitality, retail, and healthcare industries.

Ownership category

akta.pro rank

Product category

Workforce Management Software

NAICS

Payroll Services (541214)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Workforce Management & Scheduling (BPACAPAI)

akta.pro secondary industries

Time, Attendance & Scheduling Administration (BPACAIAE), Payroll Software & Payroll-as-a-Service (SaaS) (BPACAIAB), Human Capital Management (HCM) & Payroll Platforms (HDAEAEAJ)

Keywords

• Workforce management software
• Employee scheduling software
• HRIS platform
• Payroll processing software
• Time and attendance

Headquarters

HQ city

Il Chiaro

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. Subscription Software (SaaS): Subscription-based pricing model for access to the all-in-one workforce management platform including scheduling, HR, payroll, and related modules. Pricing varies by employee count range (1-20, 21-49, 50-149, 150-500, 500+) and selected products. Annual fee adjustments limited to greater of 3.5% or CPI-U as per terms.
2. Payroll Processing Services: Payroll service including direct deposit, tax filing, and wage garnishments processing. Subject to minimum employee count or minimum fee requirements per order form. Four banking day standard processing time for payroll and contractor payments.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Workforce.com provides a cloud-based all-in-one workforce management SaaS platform built specifically for hourly and shift-based workforces. The platform natively integrates employee scheduling, time and attendance, HRIS, payroll processing, and labor forecasting into a single system with one login. It also offers an AI Scheduling Agent that autonomously recommends optimal staffing levels based on sales, foot traffic, and demand data.

Product overview

Workforce.com is a unified all-in-one workforce management platform built specifically for shift-based and hourly workforces. The core product integrates Scheduling, HRIS, Payroll, Time & Attendance, and Labor Forecasting as natively embedded modules sharing a single database and login. The platform's architecture centers on the main scheduling and HR system, supplemented by specialized add-on modules including AI Scheduling Agent, Wage & Hour Automation, Fair Workweek compliance, Predictable Pay, Benefits, Performance Management, and Applicant Tracking. AI-powered Labor Forecasting and the AI Scheduling Agent represent the platform's intelligence layer, enabling autonomous demand-based scheduling optimization. The product serves hospitality (restaurants, hotels, casinos, bars), retail (apparel, grocery, automotive), and care (hospitals, childcare, elder care) industries with industry-specific configurations.

Differentiator

Problem solved

Functional benefit

Products and services

• All-in-One Workforce Management Platform Unified workforce management system integrating employee scheduling, HR, and payroll into a single platform with one login and native data sync, eliminating double-entry for shift-based and hourly businesses.
• Scheduling Employee scheduling software for building staff schedules, optimizing staffing levels, and managing labor costs with real-time visibility for shift-based businesses.
• Labor Forecasting AI-powered labor forecasting tool that guides staffing levels based on sales, foot traffic, and other demand signals to optimize workforce allocation and reduce labor costs.
• Payroll Payroll processing system that approves timesheets and processes pay for entire workforces, with automatic complex pay rate calculations including differentials, overtime, wage garnishments, direct deposit, and tax filing.
• Time & Attendance Time tracking system that captures hours worked, breaks, and time off on timesheets with mobile accessibility for hourly workers, feeding accurate data into payroll processing.
• HRIS (HR) Human Resources Information System consolidating all hourly workforce data from onboarding through scheduling, with mobile self-service for employees and native integration with payroll.
• AI Scheduling Agent AI-powered autonomous scheduling agent that independently generates optimal staffing recommendations based on sales, foot traffic, and demand data, reducing manual scheduling effort and aligning labor with forecasted demand.

Quantifiable outcome

• 450% ROI total overall economic impact (Forrester study)
• +10 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• Payroll IntegrationscoreTechnology or IntegrationIntegrations with payroll providers enabling data sync and payroll processing. The website lists 'Partners & Integrations' section connecting Workforce with payroll, POS and HR platforms. ACH payroll processing supported through Kotapay for certain payment flows.
• POS IntegrationscoreTechnology or IntegrationPoint of Sale system integrations enabling labor forecasting based on sales data and seamless data flow between front-of-house and workforce management.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• 7shifts: Employee scheduling and team management platform purpose-built for restaurants. Competes head-on with Workforce.com in QSR and hospitality scheduling, and is explicitly named as a competitive alternative on Workforce.com's comparison pages.
• UKG (Ultimate Kronos Group): Large incumbent HCM and workforce management suite with deep scheduling, time & attendance, HR, and payroll capabilities. Directly comparable on product surface and verticals (hospitality, healthcare, retail) but addresses a much broader market and customer size range.
• When I Work: Shift scheduling, time tracking, and team communication platform focused on hourly workforces. Named as a competitive alternative on Workforce.com's site and operates in the same SMB-to-mid-market segment.
• Deputy: Shift-based workforce management SaaS covering scheduling, time tracking, HR, and payroll across hospitality, retail, and healthcare. Closely comparable product breadth and SMB-to-mid-market positioning.
• HotSchedules (now part of Crunchtime): Restaurant-focused scheduling, workforce, and inventory platform now operating under Crunchtime. Directly competes with Workforce.com in restaurants and hospitality scheduling and is named as a competitive alternative.

Broad incumbents

• Workday: Enterprise cloud HCM and financial management platform with Workday Time Tracking and Scheduling. Named as a competitive alternative and competes at the upper end of Workforce.com's enterprise motion.
• Paycom: Single-database HCM and payroll SaaS platform with time and labor management. Comparable on the integrated HCM/payroll pitch but serves a broader employee base including salaried workforces.
• Paychex: Large payroll and HCM provider with workforce management capabilities targeting SMB and mid-market employers. Overlaps on payroll and HR but is a much broader, more established player.
• ADP: Largest payroll and HCM provider globally, with workforce management offerings (ADP Workforce Now, ADP Vantage). A broad incumbent competitor across payroll and HR with significantly greater scale.

Emerging players

• BambooHR: Cloud HRIS with employee scheduling, time tracking, and payroll integrations targeted at SMB and mid-market employers. Adjacent product overlap on HRIS and time tracking; less specialized on hourly/shift verticals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/workforcenews
• YouTubeyoutube.com/channel/UCpDoOWR212YK3D_7Iyve3pQ
• Facebookfacebook.com/Workforce.magazine
• LinkedInlinkedin.com/company/workforcemanagement

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Workforce